--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined AI Analytics release notes for upgrades from Yokohama to Australia # Combined AI Analytics release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined AI Analytics Release Notes for Upgrades from Yokohama to Australia This consolidated release notes page provides ServiceNow customers with a comprehensive summary of AI Analytics updates across the Yokohama to Australia release families. It is designed to assist you in preparing for your upgrade by detailing new features, changes, activation steps, and important considerations related to AI Analytics during this upgrade path. Show full answer Show less ## Key Features Introduced from Yokohama to Australia * **Usage and Adoption:** Monitor key usage and adoption indicators of your Now Assist implementation via an enhanced dashboard. * **Custom Skill Details:** View usage and performance metrics of custom skills through a predefined dashboard. * **AI Guardian Analytics:** Track the performance of guardrails implemented by AI Guardian to ensure safe AI operations. * **User Search Analyzer:** Gain insights into the search performance within Now Assist self-service experiences, including Virtual Agent interactions. * **Now Assist Context Menu Analytics:** Monitor usage and effectiveness of context menu actions within Now Assist. * **Now Assist Value Insights:** Assess estimated efficiency and productivity gains enabled by Now Assist tools. ## Changes to Existing Features * The dashboard previously named **Overall Health** is now renamed **Usage and Adoption**, with expanded indicators focusing on Now Assist usage and adoption. ## Upgrade and Activation Information * **Installation and Updates:** AI Analytics is installed and updated automatically with any Now Assist application installation or update. * **Activation:** AI Analytics features become available upon activating any Now Assist plugin from the ServiceNow Store. * **Support:** For installation or update issues, consult the recommended knowledge articles or contact ServiceNow Support. ## Additional Considerations * **Browser Support:** AI Analytics supports major browsers including Google Chrome and Microsoft Edge. * **No Deprecations or Removals:** No AI Analytics features were deprecated or removed between Yokohama and Australia releases. * **No Additional or Localization Requirements:** No new accessibility, localization, or other special requirements were introduced during this upgrade. ## Practical Impact for ServiceNow Customers Upgrading to the Australia release enhances your ability to monitor and analyze AI-powered Now Assist usage through improved dashboards and analytics tools. These capabilities help you track adoption, measure efficiency gains, and ensure AI guardrails are functioning effectively. The upgrade process is streamlined with automatic AI Analytics updates alongside Now Assist applications, minimizing disruption. No significant removals or deprecations mean your existing AI Analytics implementations remain stable. Consolidated page of all release notes for AI Analytics from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family AI Analytics release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading AI Analytics to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-aianalytics-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | Upgrade information : AI Analytics is installed and updated when you install or update any Now Assist application. If you have issues installing or updating applications, see this [knowledge article](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1637452) for steps that may address your issue. Otherwise, you can make a Support case. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for AI Analytics. {#dfrn3-aianalytics-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | [Usage and adoption](https://www.servicenow.com/docs/access?context=usage-and-adoption&family=yokohama&ft:locale=en-US) : Monitor key usage and adoption indicators of your Now Assist implementation. [Custom skill details](https://www.servicenow.com/docs/access?context=custom-skill-details&family=yokohama&ft:locale=en-US) : View usage and performance indicators of custom skills from the predefined custom skills dashboard page. [AI Guardian analytics](https://www.servicenow.com/docs/access?context=now-assist-guardian-analytics&family=yokohama&ft:locale=en-US) : Monitor the performance of guardrails enabled through AI Guardian. [User search analyzer](https://www.servicenow.com/docs/access?context=user-search-analyser&family=yokohama&ft:locale=en-US) : Gain insights into the search performance in Now Assist self-service experiences like Now Assist in Virtual Agent. [Now Assist context menu analytics](https://www.servicenow.com/docs/access?context=now-assist-context-menu-analytics&family=yokohama&ft:locale=en-US). : Monitor the usage and performance of Now Assist context menu actions. [Now Assist value insights](https://www.servicenow.com/docs/access?context=now-assist-value-insights&family=yokohama&ft:locale=en-US) : Track the estimated efficiency and productivity gains enabled through Now Assist. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing AI Analytics features. {#dfrn3-aianalytics-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | Overall health : The Overall health dashboard page has been renamed to Usage and Adoption. The new page includes more indicators on usage and adoption of Now Assist. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some AI Analytics features or functionality were removed. {#dfrn3-aianalytics-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some AI Analytics features or functionality were deprecated. {#dfrn3-aianalytics-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate AI Analytics. {#dfrn3-aianalytics-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | Activation information : AI Analytics features are available with activation of any Now Assist plugin from the ServiceNow Store. For more information, see [Install Now Assist plugins](https://www.servicenow.com/docs/access?context=install-now-assist-feature-plugins&family=yokohama&ft:locale=en-US). | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for AI Analytics we have noted them here. {#dfrn3-aianalytics-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for AI Analytics we have noted them here. {#dfrn3-aianalytics-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | Browser requirements : AI Analytics supports various browsers, including Google Chrome and Microsoft Edge. For more information, see [Browser support](https://www.servicenow.com/docs/access?context=browser-support&family=yokohama&ft:locale=en-US). | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for AI Analytics, such as specific requirements or compliance levels. {#dfrn3-aianalytics-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for AI Analytics we have noted them here. {#dfrn3-aianalytics-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for AI Analytics we have noted them here. {#dfrn3-aianalytics-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | * Track the usage and adoption of your Now Assist implementation. * Monitor the performance of guardrails enabled through AI Guardian. * Gain insights into the search performance in Now Assist self-service experiences. * Track the estimated efficiency and productivity gains enabled through Now Assist. See [Analyzing Now Assist performance](https://www.servicenow.com/docs/access?context=now-assist-analytics&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ]