--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined Career Conversations release notes for upgrades from Yokohama to Australia # Combined Career Conversations release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Career Conversations Release Notes for Upgrades from Yokohama to Australia This consolidated release notes page provides ServiceNow customers with essential information on upgrading Career Conversations from the Yokohama release through Zurich to Australia. It highlights new features, changes, activation details, and other important upgrade considerations across these releases. The document ensures customers understand what to expect at each stage and how to best prepare for the Australia upgrade. Show full answer Show less ## New Features * **Zurich Release Enhancements:** * **Employee Feedback Collection AI Agent:** Admins can create reusable feedback templates via the Platform Surveys tool. Managers can select, preview these templates, and easily review summarized recent feedback for employees in Manager Hub. * **Expanded AI Model Providers:** In addition to Now LLM Service and Azure OpenAI, customers can now use Google Gemini and AWS Claude for generative AI skills and AI agents. * **Growth Conversations AI Agent:** Managers can leverage Now Assist to schedule and prepare for employee growth discussions with AI-generated summaries and data-driven talking points. This requires ServiceNow Otto for HRSD and installation of Now Assist for Talent and HR Talent AI Agent Collection. * **Conversation Series Management:** Managers can now edit existing conversation series, set an end date for growth conversation series, and filter upcoming conversations by status. * **Yokohama and Australia Releases:** No new features introduced. ## Changes * **Zurich Release Updates:** * **AI Agents Button:** A "Plan conversation with AI" button has been added to the Career Conversations home page for creating growth conversations using Now Assist. * **Coral Theme:** Coral is now the default theme for portals, web, and mobile experiences with Next Experience or Core UI, offering a fresh, brand-neutral look. A dark theme option is also available. * **UI Improvements:** Added an Edit series button on the conversations screen and enhanced filters on the Conversations page to default show upcoming conversations and allow filtering by conversation state. * **Yokohama and Australia Releases:** No changes noted. ## Removed and Deprecated Features No features or functionality were removed or deprecated between Yokohama and Australia releases. ## Activation Information Career Conversations must be installed by requesting it from the ServiceNow Store. Customers can view all available apps and submit requests through the ServiceNow Store website. This is essential for enabling Career Conversations in their environment. ## Additional Considerations * **Requirements:** No new or changed requirements were introduced between Yokohama and Australia. * **Browser and Accessibility:** No updates to browser requirements or accessibility information were made during these releases. * **Localization:** No localization changes were noted. ## Practical Implications for ServiceNow Customers Customers upgrading to Australia from Yokohama or Zurich can expect enhanced AI-driven capabilities for managing Career Conversations, including streamlined feedback collection and AI-assisted growth discussions. Improved UI elements and theme updates provide a more intuitive and visually appealing user experience. Activation through the ServiceNow Store remains the required process. No deprecated or removed functionality means existing workflows remain supported. This information helps customers plan their upgrade path, prepare for new features, and understand activation steps to maximize Career Conversations value. Consolidated page of all release notes for Career Conversations from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Career Conversations release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Career Conversations to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-careerconversations-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Career Conversations. {#dfrn3-careerconversations-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Streamline feedback collection and review using the Employee feedback collection AI agent](https://www.servicenow.com/docs/access?context=employee-feedback-agent&family=zurich&ft:locale=en-US) : As an admin, create reusable feedback templates using the Platform Surveys tool allowing managers to select and preview templates when requesting feedback, and help them quickly view a summarized snapshot of a reportee's recent feedback with easy navigation to the feedback page in Manager Hub. [New third-party AI model provider options available for all AI applications](https://www.servicenow.com/docs/access?context=exploring-large-language-models&family=zurich&ft:locale=en-US) : Google Gemini and AWS Claude are available for generative AI skills and AI agents, in addition to Now LLM Service and Azure OpenAI. [Create a growth conversation with the help of an agent in Now Assist](https://www.servicenow.com/docs/access?context=agentic-wf-conversations-na-td&family=zurich&ft:locale=en-US) : As a manager, use the growth conversations preparation AI agent to schedule and prepare for employee growth discussions. The agent provides a clear summary of employee activity and career journey, with data-driven talking points to make conversations more focused and impactful. Note: This feature is available when you have both ServiceNow Otto for HR Service Delivery (HRSD), which will install Now Assist for Talent and HR Talent AI Agent Collection [Edit a conversation series](https://www.servicenow.com/docs/access?context=edit-conversations-series&family=zurich&ft:locale=en-US) : As a manager, you can now edit a conversation series based on your requirements. [End a conversation series](https://www.servicenow.com/docs/access?context=egd-create-growth-conversation&family=zurich&ft:locale=en-US) : As a manager, you can now specify a date on which a growth conversation series should end. [View upcoming conversations based on status](https://www.servicenow.com/docs/access?context=egd-create-growth-conversation&family=zurich&ft:locale=en-US) : As a manager, you can now filter upcoming conversations based on the status of the conversation. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Career Conversations features. {#dfrn3-careerconversations-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [AI Agents button to create a growth conversation using Now Assist](https://www.servicenow.com/docs/access?context=agentic-wf-conversations-na-td&family=zurich&ft:locale=en-US) : A Plan conversation with AI button is added to the Career Conversations home page. Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [Edit series button](https://www.servicenow.com/docs/access?context=edit-conversations-series&family=zurich&ft:locale=en-US) : A new Edit series button has been added to edit conversations on the conversations screen. [Filters on the Conversations page](https://www.servicenow.com/docs/access?context=egd-create-growth-conversation&family=zurich&ft:locale=en-US) : The filter on the Conversations page now shows upcoming conversations by default and allows filtering based on conversation state. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Career Conversations features or functionality were removed. {#dfrn3-careerconversations-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Career Conversations features or functionality were deprecated. {#dfrn3-careerconversations-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Career Conversations. {#dfrn3-careerconversations-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Install Career Conversations by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Career Conversations is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Career Conversations we have noted them here. {#dfrn3-careerconversations-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Career Conversations we have noted them here. {#dfrn3-careerconversations-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Career Conversations, such as specific requirements or compliance levels. {#dfrn3-careerconversations-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Career Conversations we have noted them here. {#dfrn3-careerconversations-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Career Conversations we have noted them here. {#dfrn3-careerconversations-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Zurich Patch 7](https://www.servicenow.com/docs/access?context=zurich-patch-7&family=zurich&ft:locale=en-US) * As an admin, create reusable feedback templates using the ServiceNow AI Platform Surveys tool. * As a manager, select and preview feedback templates when requesting feedback. * As a manager, review a summarized view of an employee's recent feedback on the feedback page in Manager Hub. [Zurich Patch 2](https://www.servicenow.com/docs/access?context=zurich-patch-2&family=zurich&ft:locale=en-US) * Use Google Gemini and Anthropic Claude on AWS as AI model providers for generative AI skills and AI agents, in addition to Now LLM Service and Azure OpenAI. * Make career conversations easy to create and track using the growth conversations agentic workflow. * As a manager, find and share relevant resources to conduct meaningful conversations using the Manager resource recommendation AI agent. * As a manager, you can now edit a series, and also specify when a series should end while creating the growth conversation. See [Career Conversations](https://www.servicenow.com/docs/access?context=egd-activities-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ]