--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined Cloud Account Management release notes for upgrades from Yokohama to Australia # Combined Cloud Account Management release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Cloud Account Management release notes for upgrades from Yokohama to Australia This consolidated release notes page provides ServiceNow customers with a comprehensive summary of Cloud Account Management (CAM) updates spanning from the Yokohama release through to the Australia release. It is designed to assist in preparing for upgrades by detailing new features, changes, and important activation and upgrade considerations across these versions. Show full answer Show less ## New Features * **Cloud Configuration Governance:** Prebuilt policies enable identification and severity classification of account violations across AWS, Azure, and GCP accounts to ensure compliance and enhance security. * **Account Request Integrations:** Support for AWS account and Azure subscription requests via direct API, Terraform, and GitHub integrations facilitates streamlined provisioning workflows. * **Cloud Cost Management Integration:** Real-time tracking of cloud account spending is available through integration with the Cloud Cost Management Workspace, enabling better budget adherence and cost optimization (requires a Cloud Cost Management Workspace subscription). * **Provision Modes:** Flexible infrastructure management supports Terraform Cloud/Enterprise for AWS and cloud native interfaces for AWS and Azure, offering versatile account provisioning options. * **Unmanaged Cloud Account Onboarding:** Capability to onboard AWS and Azure accounts created outside the CAM workflow ensures consistent governance across all cloud accounts. * **Automation with Terraform API Keys:** Integration with Terraform Cloud/Enterprise and AWS APIs allows automated account provisioning and management within ServiceNow. * **Account Management Enhancements:** Updates to cloud account ownership can propagate changes to all associated configuration items (CIs), improving data consistency. * **Account Certification:** Promotes compliance by enabling certification of cloud accounts through defined data certification processes. * **Request Policy Management:** Customizable default automated policies govern account approval, budget approvals, and configuration assignments, managed via the Policy as Code Engine and customizable approval sequences using the Playbooks designer. ## Upgrade and Activation Guidance Before upgrading to the Australia release, customers should review the listed pre- and post-upgrade tasks to ensure a smooth transition. Cloud Account Management is available for installation through the ServiceNow Store by requesting the Cloud Workspace (snitomcam) application. Customers can refer to the ServiceNow Store version history for cumulative release notes and activation details. ## Accessibility and Localization * Zoom functionality has been implemented in Yokohama release screens, supporting zoom levels from 110% to 400%, enhancing accessibility. * Localization support applies to CAM in all languages supported by the ServiceNow AI Platform, ensuring broad usability. ## Additional Notes * No changes, removals, or deprecations were noted in Cloud Account Management features between Yokohama and Australia releases. * There are no new browser requirements or additional requirements introduced in these releases. * Highlight considerations emphasize efficient creation and management of cloud accounts, tracking requests using the requester dashboard, tailored data visualization for admins, and comprehensive scanning for configuration violations. Consolidated page of all release notes for Cloud Account Management from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Cloud Account Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Cloud Account Management to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-cloudaccountmanagement-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Cloud Account Management. {#dfrn3-cloudaccountmanagement-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | [About data visualization in Cloud Account Management](https://www.servicenow.com/docs/access?context=about-data-visualzation-cam&family=yokohama&ft:locale=en-US) : Identify account violations and their severity using prebuilt policies in the Cloud Configuration Governance component. These scans support AWS, Azure, and GCP accounts. Confirm compliance and strengthen security by automatically detecting violations and categorizing them by severity across multiple cloud platforms.Support for AWS account and Azure subscription requests via direct API integrations or Terraform and GitHub integrations. Track cloud account spending details through integration with the Cloud Cost Management Workspace component. Provides real-time visibility into cloud expenditures, helping organizations stay within budget and optimize cost management. Note: Tracking of cloud account spending only works when you've a Cloud Cost Management Workspace subscription. [About provision modes in Cloud Account Management](https://www.servicenow.com/docs/access?context=about-provision-modes&family=yokohama&ft:locale=en-US) : Take advantage of flexible infrastructure management through provision mode, which also supports both Terraform Cloud/Terraform Enterprise (supported in AWS) and cloud native interface (supported in AWS and Azure). [Add an unmanaged cloud account](https://www.servicenow.com/docs/access?context=add-unmanaged-account-cam&family=yokohama&ft:locale=en-US) : Confirm consistent governance across all accounts with the ability to onboard accounts (AWS and Azure) created outside the CAM workflow, even for accounts that weren't initially created through CAM. [Set up Terraform API key in ServiceNow](https://www.servicenow.com/docs/access?context=admin-setup&family=yokohama&ft:locale=en-US) : Automate account provisioning and management using popular tools through integration with Terraform Cloud/Terraform Enterprise and AWS APIs. [Update cloud account details](https://www.servicenow.com/docs/access?context=update-account-ownership&family=yokohama&ft:locale=en-US) : Manage account ownership for an account and optionally propagate the change to all CIs associated with that account. [Certify an account](https://www.servicenow.com/docs/access?context=certify-account&family=yokohama&ft:locale=en-US) : Promote compliance with organizational standards by certifying cloud accounts using defined data certification processes. [Review request policies](https://www.servicenow.com/docs/access?context=viewing-pace-policy&family=yokohama&ft:locale=en-US) : Set guardrails for processes like account approval, budget approval, and configuration assignments through customizable default automated policies. Manage these policies using the existing Policy as Code Engine component.Customize the sequence of your approval process by using the standard playbook designer, also known as the Playbooks. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Cloud Account Management features. {#dfrn3-cloudaccountmanagement-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Cloud Account Management features or functionality were removed. {#dfrn3-cloudaccountmanagement-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Cloud Account Management features or functionality were deprecated. {#dfrn3-cloudaccountmanagement-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Cloud Account Management. {#dfrn3-cloudaccountmanagement-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | Activation information : Install Cloud Workspace ( sn_itom_cam) by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Cloud Account Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Cloud Account Management we have noted them here. {#dfrn3-cloudaccountmanagement-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Cloud Account Management we have noted them here. {#dfrn3-cloudaccountmanagement-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Cloud Account Management, such as specific requirements or compliance levels. {#dfrn3-cloudaccountmanagement-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | Accessibility information : Implemented zoom functionality in all screens offering zoom levels of 110%, 125%, 150%, 175%, 200%, 250%, 300%, and 400%. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Cloud Account Management we have noted them here. {#dfrn3-cloudaccountmanagement-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | Localization information : Localization is applicable to CAM in all languages supported by the ServiceNow AI Platform. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Cloud Account Management we have noted them here. {#dfrn3-cloudaccountmanagement-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | * Create and manage cloud accounts efficiently either by manual or automated processes. * Manage and track cloud account requests using the requester dashboard. * Visualize data tailored for the admin persona with deeper insights into cloud accounts. * Scan accounts for configuration violations and take appropriate actions for weak passwords, pending certifications, undefined account ownership, discovery schedules, and so on. * Provision both Terraform Cloud/Terraform Enterprise and cloud native interface accounts. See [Cloud Account Management](https://www.servicenow.com/docs/access?context=cam-landing&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ]