--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined Domain Separation release notes for upgrades from Yokohama to Australia # Combined Domain Separation release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Domain Separation Release Notes for Upgrades from Yokohama to Australia This consolidated release note provides ServiceNow customers with a comprehensive summary of Domain Separation updates from Yokohama through Australia releases. It highlights new features, important changes, activation details, and performance improvements relevant for upgrading Domain Separation to the Australia release. Show full answer Show less ## New Features * **Yokohama:** Introduction of the Post-Production Domain Separation Activation Utility, enabling domain separation activation on live environments with guided assistance. * **Zurich:** Domain Admins gain the ability to delete data by domain to efficiently manage storage. Domain table updates are now queued and batched into single background jobs, simplifying updates and providing user notifications on job status. * **Australia:** Launch of an AI Agent for Domain Visibility Management that allows domain administrators to manage domain visibility through natural language conversations, enabling query, validation, and direct management of visibility settings within a conversational interface. This feature requires installation of the Domain Separation AI Agent plugin. * System and domain administrators can now track and review process overrides impacted by global process upgrades using a new admin dashboard with filtering and sorting capabilities, and leverage a scriptable API for custom automation. * Significant performance improvements for large Managed Service Providers (MSPs), with domain visibility queries completing in under one second on average---a 70% reduction in query time---benefiting all Domain Separation customers, especially those managing 10,000 or more domains. ## Changes * **Australia Compliance Update:** Domain Separation now complies with the platform-wide dot-walk scoping bypass directive (DIRS0000335). Customers with custom dot-walk queries on domain-separated tables should review their configurations post-upgrade. * **Java 21 Runtime Support:** Domain Separation is validated and updated for Java 21, removing deprecated Java APIs. This update is included automatically with the Australia upgrade and requires no customer action. ## Activation Information Domain Separation is an AI Platform feature activated via the **com.glide.domain.activationutility** plugin, consistent across Yokohama, Zurich, and Australia releases. Activation enables Domain Separation capabilities and is available through the ServiceNow Store. ## Performance and Management Enhancements * Enabling domain separation on live environments is facilitated by the Post-Production Activation Utility. * Domain table updates are optimized by queuing and batching, reducing complexity and improving administrative control. * New AI-driven domain visibility management streamlines the administration of visibility settings through conversational workflows. * Process override tracking dashboards aid administrators in prioritizing and managing overrides introduced by global upgrades. * Query optimization significantly accelerates domain visibility operations, especially benefiting large-scale MSP customers. ## Additional Notes No features were removed or deprecated between Yokohama and Australia releases. There are no new additional requirements, browser requirements, accessibility, or localization changes noted for Domain Separation in these releases. Consolidated page of all release notes for Domain Separation from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Domain Separation release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Domain Separation to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-domainseparation-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Domain Separation. {#dfrn3-domainseparation-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | [Post-Production Domain Separation Activation Utility](https://www.servicenow.com/docs/access?context=post-prod-domain-sep-utility&family=yokohama&ft:locale=en-US) : Begin using domain separation on a live environment with the guided Post-Production Domain Separation Activation Utility. | | Zurich | [\[Placeholder link text to key delete-by-domain\]](https://www.servicenow.com/docs/access?context=delete-by-domain&family=zurich&ft:locale=en-US) : Domain Admins may now delete by domain to efficiently manage domains and reduce storage overhead. The tool also includes data recovery and retention, enabling rollbacks and retention policy setting. [\[Placeholder link text to key domain-job-manger\]](https://www.servicenow.com/docs/access?context=domain-job-manger&family=zurich&ft:locale=en-US) : Changes to the domain table are now queued sequentially and batched into a single background job. This helps simplify domain table updates. Users are notified when a job needs to be delayed as well when a job needs to start. | | Australia | [AI Agent for Domain Visibility Management](https://www.servicenow.com/docs/access?context=domain-sep-aia&family=australia&ft:locale=en-US) : Use the new AI agent to manage domain visibility through natural language conversations. Domain administrators can ask the agent to query visibility by user, validate that visibility is not redundant or oversized, and take direct actions to add or remove visibility settings. The agent supports end-to-end workflows so administrators can complete multistage visibility management tasks without leaving the conversational interface. Install the Domain Separation AI Agent plugin to enable this capability. [Global Domain Upgraded Process Overrides Report](https://www.servicenow.com/docs/access?context=t_view-upgraded-overriden-domains&family=australia&ft:locale=en-US) : System and domain administrators can now track and review process overrides that are affected by global process upgrades. A new admin dashboard provides a comprehensive list of impacted overrides with filtering and sorting by date and process type. Use the scriptable API to build custom integrations or automations on top of the override tracking data. [Domain Visibility Performance Improvements for Large MSPs](https://www.servicenow.com/docs/access?context=t_ViewDomainRelationships&family=australia&ft:locale=en-US) : Domain visibility queries now complete in under one second on average --- a 70% reduction from the previous 3.2 second average for large instances. A new query optimization replaces multiple OR conditions with a single IN clause on the domain ID for instances that exceed the configured domain collection size threshold. All 785 Domain Separation customers benefit from faster queries, with the greatest impact for the 20 customers operating 10,000 or more domains. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Domain Separation features. {#dfrn3-domainseparation-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Dot-Walk Scoping Bypass Compliance (DIRS0000335) : Domain Separation has been updated to comply with the platform-wide dot-walk scoping bypass directive (DIRS0000335). Customers who have customizations involving dot-walk queries on domain-separated tables should review their configurations after upgrading. Java 21 Runtime Support : Domain Separation has been validated and updated to run on the Java 21 runtime introduced in the Australia release. Deprecated Java APIs have been removed from the Domain Separation codebase. No action is required for customers --- this update is included automatically with the Australia upgrade. | [ ] ## Removed Between your current release family and Australia, some Domain Separation features or functionality were removed. {#dfrn3-domainseparation-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Domain Separation features or functionality were deprecated. {#dfrn3-domainseparation-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Domain Separation. {#dfrn3-domainseparation-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | Activation information : Domain Separation is a ServiceNow AI Platform feature that is available with activation of the com.glide.domain.activation_utility. For details, see [Domain separation plugin](https://www.servicenow.com/docs/access?context=domain-sep-plugin&family=yokohama&ft:locale=en-US). Important: Domain Separation is available in ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Domain Separation is a ServiceNow AI Platform feature that is available with activation of the com.glide.domain.activation_utility. For details, see [Domain separation plugin](https://www.servicenow.com/docs/access?context=domain-sep-plugin&family=zurich&ft:locale=en-US). | | Australia | Activation information : Domain Separation is a ServiceNow AI Platform feature available with activation of the `com.glide.domain.activation_utility` plugin. For details, see [Domain separation plugin](https://www.servicenow.com/docs/access?context=domain-sep-plugin&family=australia&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Domain Separation, such as specific requirements or compliance levels. {#dfrn3-domainseparation-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | Enable domain separation in live environments by using the Post-Production Domain Separation Activation Utility. See [Domain separation for service providers](https://www.servicenow.com/docs/access?context=domain-sep-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Changes to the domain table are queued sequentially and batched into a single background job. This helps simplify domain table updates. * Domain Admins can delete by domain to efficiently manage domains and reduce storage overhead. See [Domain separation for service providers](https://www.servicenow.com/docs/access?context=domain-sep-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | * Use the new AI agent to manage domain visibility through natural language. Query, validate, add, and remove visibility settings without navigating complex admin interfaces. * System and domain administrators can now review a dedicated dashboard of process overrides that were affected by global process upgrades. Filter and sort overrides by date and process type to prioritize review and take action. * Domain visibility queries now complete in under one second for large instances --- a 70% improvement for MSPs managing thousands of domains and users. See for more information. | [ ]