--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined Identity release notes for upgrades from Yokohama to Australia # Combined Identity release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 7 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Identity release notes for upgrades from Yokohama to Australia This consolidated guide provides a comprehensive view of Identity product updates, features, and changes for ServiceNow customers upgrading from the Yokohama release through to Australia. It includes important upgrade considerations, new capabilities, changes to existing features, and activation details to help you understand the enhancements and prepare your environment effectively. Show full answer Show less ## Key Features * **Access Insights (Yokohama):** Available via the Access Analyzer V4 module (from ServiceNow Store), this feature offers insights into user role and group entitlements at peer organizational levels, enabling better access management. * **Machine Identity Console (Zurich):** Provides visibility into data integration accounts' access and configurations, facilitating smarter security decisions. * **Granular Admin Roles (Australia):** Allows developers and administrators to perform Identity administrative tasks without requiring full admin privileges, enhancing security and role management. * **Role Masking for Now Assist AI Agents (Australia):** Limits inherited roles during AI agent execution to ensure restricted privileges, reducing security risks and preventing unintended actions. * **User Management Enhancements (Australia):** * AI users and agents can now be configured by selecting the AI option in the Identity type dropdown. * The `aiuseradmin` role enables creation, editing, role assignment, and deletion of AI users. * Users can be categorized by Identity sub-type when created. * New date and time formats respect user preferences. * **Federated ID (Yokohama and Zurich):** Introduces unique identifiers for roles across multiple instances, simplifying cross-instance role management and tracking. * **Machine Identity Console Dashboard (Zurich):** The Inbound API Integration Usage dashboard shows statistics on API requesters and calls, supporting improved monitoring. * **Scripting Governance Tool (Australia):** Enhanced governance to manage user permissions for scripting on the ServiceNow AI Platform. * **Coral Theme (Zurich and Australia):** Default theme for portals and mobile with Next Experience or Core UI enabled, featuring brand-neutral illustrations and a dark mode option for improved user experience. * **Role Masking Enhancements (Australia Patch 3):** Enables dynamic addition of multiple roles to AI agents' role masking configurations as separate records, improving role management flexibility. ## Changes * **Access Analyzer Updates:** * Assign `accessanalyzeradmin` role to manage Access Analyzer. * Display Security data filters in Applied or Undefined status and support ACL criteria controlled by references. * Access Analyzer supports agentic workflows and AI agents in Analyze Permissions. * **Coral Theme Adoption:** Now the default for new experiences, providing a modern, consistent UI. * **Role Masking:** Enhanced to limit AI agents' privileges, boosting security during automated workflows. ## Activation and Requirements * Identity is a ServiceNow AI Platform product and is active by default across Yokohama, Zurich, and Australia releases. * No additional browser or localization requirements were introduced during these releases. * No features or functionalities were removed or deprecated from Yokohama through Australia. ## Practical Implications for ServiceNow Customers * Prepare for upgrade by reviewing pre- and post-upgrade tasks specific to Identity. * Leverage new granular admin roles to delegate Identity configuration safely without full admin access. * Use role masking to enforce least privilege principles for AI agents, enhancing security posture. * Utilize Federated ID for consistent role management across multiple ServiceNow instances. * Take advantage of the Machine Identity Console dashboards for visibility into API integrations and machine identities. * Adopt the Coral theme for a refreshed user interface experience with modern design and dark mode support. Consolidated page of all release notes for Identity from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Identity release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Identity to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-identity-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Identity. {#dfrn3-identity-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | [Access Insights](https://www.servicenow.com/docs/access?context=access-insights&family=yokohama&ft:locale=en-US) : Use the Access Insights module in the ServiceNow® Access Analyzer V4 tool to get access insights about role or group entitlements that are assigned to the user at a peer-level (meaning at the same organization, department, and Manager), while comparing the user access. Important: Access Insights (Access Analyzer V4) is available in the ServiceNow Store. For more information, visit ServiceNow Store. | | Zurich | [Machine Identity Console](https://www.servicenow.com/docs/access?context=machine-identity-console&family=zurich&ft:locale=en-US) : Use the Machine Identity Console to see what data integration accounts are accessing and how they're configured. This console helps you make smarter security decisions about setting up these accounts. | | Australia | [Granular admin roles](https://www.servicenow.com/docs/access?context=granular-admin-roles&family=australia&ft:locale=en-US) : The granular admin role enables developers and administrators to complete administrative configuration tasks for Identity without requiring the full admin role. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Identity features. {#dfrn3-identity-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | [Access Analyzer](https://www.servicenow.com/docs/access?context=access-analyzer&family=yokohama&ft:locale=en-US) : Assign the access_analyzer_admin role to the users to access and administer the Access Analyzer. | | Zurich | [Access analyzer](https://www.servicenow.com/docs/access?context=access-analyzer&family=zurich&ft:locale=en-US) : Display the Security data filter that is in the Applied or Undefined status in the Access Analyzer results. Access Analyzer also supports the new criteria in ACLs that is controlled by reference. Important: Access Analyzer is available in the ServiceNow Store. For more information, visit [ServiceNow Store](https://store.servicenow.com/store). Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | [Role masking in Now Assist AI agents](https://www.servicenow.com/docs/access?context=aia-role-masking&family=australia&ft:locale=en-US) : Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. [User management enhancements](https://www.servicenow.com/docs/access?context=t_CreateAUser&family=australia&ft:locale=en-US) : User management enhancements: * Configure AI agents or AI users by selecting the AI option from the Identity type drop-down menu. * Use the ai_user_admin role for creating, editing, and role management of AI users. Use this role to view, create, edit, assign roles to, and delete users with the identity type as AI. * Use the Identity sub-type field to categorize the identity type while creating a user. * Use the new date and time formats based on the user's preference while creating users. [Federated ID](https://www.servicenow.com/docs/access?context=federated-id&family=australia&ft:locale=en-US) : Use Federated ID to uniquely identify roles across multiple instances. Federated ID provides a unique identifier for roles, making it easier to manage and track them across instances. [Machine Identity Console](https://www.servicenow.com/docs/access?context=machine-identity-console&family=australia&ft:locale=en-US) : View the Inbound API Integration Usage dashboard under the Machine Identity Console's Unique API calls page to access statistics for requesters and their API calls. [Scripting Governance Tool](https://www.servicenow.com/docs/access?context=scripting-governance&family=australia&ft:locale=en-US) : Manage user permissions for scripting on the ServiceNow AI Platform from the enhanced scripting governance tool. | [ ] ## Removed Between your current release family and Australia, some Identity features or functionality were removed. {#dfrn3-identity-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Identity features or functionality were deprecated. {#dfrn3-identity-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Identity. {#dfrn3-identity-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | Activation information : Identity is a ServiceNow AI Platform product that is active by default. | | Zurich | Activation information : Identity is a ServiceNow AI Platform product that is active by default. | | Australia | Activation information : Identity is a ServiceNow AI Platform product that is active by default. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Identity we have noted them here. {#dfrn3-identity-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Identity we have noted them here. {#dfrn3-identity-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Identity, such as specific requirements or compliance levels. {#dfrn3-identity-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Accessibility information : Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | [ ] ## Localization information If there are specific localization considerations for Identity we have noted them here. {#dfrn3-identity-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Identity we have noted them here. {#dfrn3-identity-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | [Yokohama Patch 11](https://www.servicenow.com/docs/access?context=yokohama-patch-11&family=yokohama&ft:locale=en-US) * Configure AI Agents or AI users by selecting the AI option from the Identity drop-down menu. * Use the ai_user_admin role for creating, editing, and role management of AI users. Using the role you can view, create, edit, assign roles to, and delete users with the identity type as AI. * Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. To learn more, see [Role masking](https://www.servicenow.com/docs/access?context=aia-role-masking&family=yokohama&ft:locale=en-US). [Yokohama Patch 10](https://www.servicenow.com/docs/access?context=yokohama-patch-10&family=yokohama&ft:locale=en-US) * Use Federated ID to uniquely identify roles across multiple instances. Federated ID provides a unique identifier for roles, making it easier to manage and track them across instances. To know more, see [Exploring Federated ID](https://www.servicenow.com/docs/access?context=federated-id&family=yokohama&ft:locale=en-US). Yokohama * Use the Access Insights module in the ServiceNow® Access Analyzer V4 tool to get access insights of your users, while comparing the user access. * Assign the access_analyzer_admin role to the users to access and administer the Access Analyzer. See [Identity](https://www.servicenow.com/docs/access?context=identity-landing&family=yokohama&ft:locale=en-US) for more information. | | Zurich | [Zurich Patch 4](https://www.servicenow.com/docs/access?context=zurich-patch-4&family=zurich&ft:locale=en-US) * Configure AI Agents or AI users by selecting the AI option from the Identity type drop-down menu. * Use the ai_user_admin role for creating, editing, and role management of AI users. Using the role you can view, create, edit, assign roles to, and delete users with the identity type as AI. * Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. To learn more, see [Role masking](https://www.servicenow.com/docs/access?context=aia-role-masking&family=zurich&ft:locale=en-US). * Access Analyzer v.6 supports agentic workflows and AI agents in the Analyze Permissions feature. Important: Access Analyzer is available in the ServiceNow Store. For more information, visit [ServiceNow Store](https://store.servicenow.com/store). * Use Federated ID to uniquely identify roles across multiple instances. Federated ID provides a unique identifier for roles, making it easier to manage and track them across instances. To know more, see [Explore Federated ID](https://www.servicenow.com/docs/access?context=federated-id&family=zurich&ft:locale=en-US). * View the Inbound API Integration Usage dashboard under the Machine Identity Console's Unique API calls page to access statistics for requestors and their API calls. To know more, see [Metrics](https://www.servicenow.com/docs/access?context=machine-identity-metrics&family=zurich&ft:locale=en-US) and [View dashboard](https://www.servicenow.com/docs/access?context=view-inbound-api-integration-usage-dashboard&family=zurich&ft:locale=en-US). Zurich * Manage your non-human identities (NHIs) using the Machine Identity Console. * Support security data filter functionality in Applied or Undefined status and Controlled by Refs functionality during access control list (ACL) query. Important: Access Analyzer is available in the ServiceNow Store. For more information, visit [ServiceNow Store](https://store.servicenow.com/store). See [Identity](https://www.servicenow.com/docs/access?context=identity-landing&family=zurich&ft:locale=en-US) for more information. | | Australia | [Australia Patch 3](https://www.servicenow.com/docs/access?context=australia-patch-3&family=australia&ft:locale=en-US) [Role Masking enhancement](https://www.servicenow.com/docs/access?context=role-masking&family=australia&ft:locale=en-US) : Dynamic role addition: Add multiple roles to an AI agent's role masking configuration as individual records, rather than as a single delimited list. Each role you add through the embedded list on the Agent Access Role Configuration form creates a record in the Agent Access Role Mapping table. Australia * Use the granular roles to complete administrative configuration tasks for Identity without requiring the full admin role. * Configure AI Agents or AI users by selecting the AI option from the Identity type drop-down menu. * Use the ai_user_admin role for creating, editing, and role management of AI users. Using the role you can view, create, edit, assign roles to, and delete users with the identity type as AI. * Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. See [Identity](https://www.servicenow.com/docs/access?context=identity-landing&family=australia&ft:locale=en-US) for more information. | [ ]