--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined Lead-to-Cash Process Management release notes for upgrades from Yokohama to Australia # Combined Lead-to-Cash Process Management release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Lead-to-Cash Process Management release notes for upgrades from Yokohama to Australia This consolidated release notes document provides essential information for ServiceNow customers upgrading Lead-to-Cash Process Management from the Yokohama to Australia release. It highlights new features, changes, activation details, and important considerations to ensure a smooth upgrade and effective use of Lead-to-Cash capabilities. Show full answer Show less ## Key Features * **Business Object Setup (Zurich release)**: Enables the creation of visual hierarchies of sales entities by grouping business objects such as opportunities, quotes, and orders. This aids in mapping and understanding sales process relationships. * **Sales Process Records**: Sales managers and contract administrators can create records for individual accounts to track and manage sales activities effectively. * **Sales Dashboard**: Provides a centralized interface to monitor sales processes through a node map that visualizes hierarchical relationships between sales entities. It supports toggling between actively monitored links and database relationships, checklists for process steps, detailed views of related entities, and file attachment management. * **Dashboard Customization**: Customers can configure the number of node levels displayed and customize node map tile details using system properties and decision tables. Predefined filters can be created to focus on specific tasks, such as in-progress work. * **Business Process Tasks**: Allows creation and association of business process tasks with sales or business process records, enhancing task management within sales workflows. * **Coral Theme (Zurich release)**: Introduces a fresh, brand-neutral default theme for portal, web, and mobile experiences with Next Experience or Core UI enabled, including a dark theme option to improve usability and reduce eye strain. ## Activation and Availability Lead-to-Cash Process Management must be installed via the ServiceNow Store. Customers should request the application through the store to enable its features. No additional activation steps or changes were introduced in the Australia release. ## Changes, Removals, and Deprecations No features were removed or deprecated between Yokohama and Australia releases. The Australia release also did not introduce any new changes beyond those noted in previous releases. ## Additional Considerations * **Accessibility:** The Coral theme includes a dark mode option for improved readability and reduced eye strain, supporting accessibility requirements. * **Localization and Browser Requirements:** No changes or new requirements were introduced in these areas across the releases. * **Highlight Features:** Emphasizes the ability to define and monitor sales entities linked to business processes like order-to-cash, integrating disparate ERP systems into a unified node map view. This facilitates revenue recognition optimization and operational efficiency by tracking milestones and potential delays. ## Upgrade Preparation Before upgrading to Australia, customers should review and complete any pre- and post-upgrade tasks as outlined in their upgrade documentation to ensure a smooth transition and continuity of Lead-to-Cash Process Management functionalities. Consolidated page of all release notes for Lead-to-Cash Process Management from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Lead-to-Cash Process Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Lead-to-Cash Process Management to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-leadtocashprocessmanagement-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Lead-to-Cash Process Management. {#dfrn3-leadtocashprocessmanagement-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Set up business objects](https://www.servicenow.com/docs/access?context=create-business-object-group-define-entity-relationship&family=zurich&ft:locale=en-US) : Create a visual overview of the sales process hierarchy by defining and setting up business object groups of sales entities and their relationship with other entities. For example, an opportunity-to-cash business object group could include business entities such as an opportunity, opportunity line, opportunity task, quote, order, and so on. [Create sales process records](https://www.servicenow.com/docs/access?context=create-sales-process-record&family=zurich&ft:locale=en-US) : Enable sales managers and contract administrators to create sales process records for individual accounts. [Monitor sales process using sales dashboard](https://www.servicenow.com/docs/access?context=navigating-sales-process-dashboard&family=zurich&ft:locale=en-US) : Enable sales managers and contract administrators to view and manage the sales process from a single interface. The dashboard provides the following capabilities: * Visualize the sales process in a node map, showing relationships between different sales entities in a hierarchical format. * Toggle between hard links (actively monitored) and soft links (database relationships) to manage the monitoring scope. * Use checklists to capture the steps and activities required for a sales process. * View details for each of the associated sales entities, such as line items, tasks, emails, activities, and line characteristics. * View, upload, and download files and attachments related to the sales process record or child entities. [Customize the sales dashboard](https://www.servicenow.com/docs/access?context=customizing-sales-process-dashboard&family=zurich&ft:locale=en-US) : * Customize the number of levels displayed in the nodal hierarchy by configuring the sn_l2c_cockpit.node_default_levels system property. * Customize the details you want to display on the node map tiles using decision tables. * Create predefined filters to consolidate and view hard-linked records-related tasks. For example, you could create a new filter option to filter in-progress tasks. [Create business process tasks](https://www.servicenow.com/docs/access?context=create-business-process-tasks&family=zurich&ft:locale=en-US) : Sales managers and contract administrators can create business process tasks and associate them with sales process records or business process records. The linked business process task can be viewed on the Tasks tab of the sales process record. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Lead-to-Cash Process Management features. {#dfrn3-leadtocashprocessmanagement-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Lead-to-Cash Process Management features or functionality were removed. {#dfrn3-leadtocashprocessmanagement-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Lead-to-Cash Process Management features or functionality were deprecated. {#dfrn3-leadtocashprocessmanagement-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Lead-to-Cash Process Management. {#dfrn3-leadtocashprocessmanagement-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Install Lead-to-Cash Process Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Lead-to-Cash Process Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Lead-to-Cash Process Management we have noted them here. {#dfrn3-leadtocashprocessmanagement-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Lead-to-Cash Process Management we have noted them here. {#dfrn3-leadtocashprocessmanagement-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Lead-to-Cash Process Management, such as specific requirements or compliance levels. {#dfrn3-leadtocashprocessmanagement-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Lead-to-Cash Process Management we have noted them here. {#dfrn3-leadtocashprocessmanagement-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Lead-to-Cash Process Management we have noted them here. {#dfrn3-leadtocashprocessmanagement-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | * Define and monitor sales entities tied to specific business processes such as order-to-cash. You can add custom processes and related entities managed in disparate ERP systems using a unified view in a node map. * Optimize revenue recognition and drive operational efficiency throughout the order-to-cash process by tracking key milestones, identifying potential delays early, and ensuring on-time delivery. See [Lead-to-Cash Process Management](https://www.servicenow.com/docs/access?context=explore-lead-cash-process-management&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ]