--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined Mentoring release notes for upgrades from Yokohama to Australia # Combined Mentoring release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Mentoring Release Notes for Upgrades from Yokohama to Australia This consolidated release notes document assists ServiceNow customers in preparing for the Mentoring application upgrade from Yokohama through Zurich to Australia releases. It summarizes new features, changes, activation information, and other relevant details to facilitate a smooth upgrade and understanding of Mentoring capabilities across these releases. Show full answer Show less ## Key Features * **Snapshot of Preferences (Yokohama):** Automatically stores a snapshot of all overlapping mentee and mentor preferences when a mentoring relationship is accepted, ensuring accurate historical tracking. * **Mentor Match Insights (Yokohama):** Allows mentees and mentors to view suggested matches based on enrolled preferences or skills, helping mentees select the best mentor fit. * **Multiple Mentoring Programs (Zurich):** Enables mentor administrators to configure and run multiple mentoring programs simultaneously with employee access restrictions based on criteria. Employees can select, enroll, and manage preferences across available programs. ## Changes * **Share Mentor Information (Yokohama):** A new checkbox in the mentee preferences form allows sharing mentor names and key dates with the mentee's manager to aid skill validation. * **Mentoring Program Configuration (Zurich):** Requires admins to define program details such as short description, long description, and employee criteria to make programs visible and accessible within the Mentoring app. ## Activation Information * **Yokohama:** Mentoring is activated through the Employee Connections plugin, part of Talent Development Core. * **Zurich:** Mentoring must be requested and installed via the ServiceNow Store. * **Australia:** No changes to activation; continue following existing procedures. ## Other Considerations * No features or functionality were removed or deprecated between Yokohama and Australia releases. * No updates were made to additional requirements, browser requirements, accessibility, or localization information. ## Practical Implications for ServiceNow Customers When upgrading Mentoring from Yokohama to Australia, customers can expect improved mentoring management capabilities, especially the ability to run multiple mentoring programs concurrently and enhanced match insights for better mentor-mentee pairing. The new sharing options improve transparency with managers for skill validation. Activation procedures remain consistent, with the ServiceNow Store as the primary installation source post-Yokohama. Consolidated page of all release notes for Mentoring from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Mentoring release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Mentoring to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-mentoring-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Mentoring. {#dfrn3-mentoring-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | [Snapshot of preferences](https://www.servicenow.com/docs/access?context=edit-mentee-preferences&family=yokohama&ft:locale=en-US) : Store a Mentoring snapshot of all overlapping preferences at the time of relationship acceptance by the mentor. [Mentor match insights](https://www.servicenow.com/docs/access?context=view-match-insights&family=yokohama&ft:locale=en-US) : Mentees and Mentors can view suggested matches based on their enrolled preferences or skills. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Mentoring features. {#dfrn3-mentoring-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | [Share mentor names and key dates with my manager check box](https://www.servicenow.com/docs/access?context=edit-mentee-preferences&family=yokohama&ft:locale=en-US) : A new Share mentor names and key dates with my manager check box is introduced in the mentee preferences form. Selecting this check box shares information with your manager and helps them validate your skill levels. | | Zurich | [Create a Mentoring program](https://www.servicenow.com/docs/access?context=create-mentoring-pgm&family=zurich&ft:locale=en-US) : The multiple mentoring program enables mentor admins to configure multiple programs that can run at the same time. It enables admins to restrict access based on employee criteria. The multiple mentoring program enables employees to choose and enroll in available mentoring programs, edit their preferences, search for mentors, and send connection requests. To make a program visible in the Mentoring app, admins need to configure programs with the following information: * Short description * Long description * Employee criteria | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Mentoring features or functionality were removed. {#dfrn3-mentoring-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Mentoring features or functionality were deprecated. {#dfrn3-mentoring-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Mentoring. {#dfrn3-mentoring-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | Activation information : Mentoring can be installed with the activation of the Employee Connections plugin, which is part of Talent Development Core. For more information, see [Talent Development Core](https://www.servicenow.com/docs/access?context=egd-landing-page&family=yokohama&ft:locale=en-US). Important: Mentoring is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Install Mentoring by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Mentoring is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Mentoring, such as specific requirements or compliance levels. {#dfrn3-mentoring-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | * Auto-close mentoring relationship a certain number of days after the due-date. Configure the number of days followed by a grace period to allow any final interactions before auto-closure. * Store a Mentoring snapshot of all overlapping preferences at the time of the relationship acceptance by the mentor. Derive skills tagged to Mentoring Relationships based on the snapshot. * As a mentee, view Match Insights with a particular Mentor to understand how well they are matched before choosing the Mentor. * As a mentee, share mentoring preferences and timeline information with your manager that help in the validation of your skills. See [Mentoring](https://www.servicenow.com/docs/access?context=mentoring-egd-overview&family=yokohama&ft:locale=en-US) for more information. | | Zurich | Enable Mentoring to configure multiple mentoring programs. | | Australia | No updates for this release. | [ ]