--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined Notify release notes for upgrades from Yokohama to Australia # Combined Notify release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Notify Release Notes for Upgrades from Yokohama to Australia This consolidated guide provides ServiceNow customers with a comprehensive summary of Notify release notes covering the upgrade path from Yokohama through Zurich to Australia. It highlights new features, changes, upgrade considerations, and activation information to facilitate a smooth transition and effective use of Notify capabilities in your ServiceNow environment. Show full answer Show less ## Important Upgrade Information * **Zurich Release:** Transition from workflows to subflows for Notify. Existing workflows remain supported, but new instances use subflows for Notify processes. Several workflow activities (e.g., Join conference call, Call, Send SMS) are now available as flow actions. Workflow artifacts have been moved to a support-only plugin not available for new installations. * **Pre- and Post-Upgrade Tasks:** Customers should review and complete recommended tasks before and after upgrading to the Australia release to ensure Notify functions properly. * **No updates:** Yokohama and Australia releases did not introduce changes requiring special upgrade steps. ## New Features * **Yokohama:** Enhanced security by implementing Deny-Unless ACLs on Notify tables to restrict access for non-authenticated users; ability to disable sandbox mode for client-callable script includes to improve script execution control. * **Zurich:** Introduction of Notify subflow management actions including advanced Input (for repeated Say and Play activities) and Get Notify Number (to generate voice, SMS, or both types of Notify numbers). * **Australia:** Introduction of granular admin roles (notifysetupadmin) for more precise configuration and control of Notify application features. ## Changes * **Zurich:** Adoption of the Coral theme as the default for new portal, web, and mobile experiences using Next Experience or Core UI. Coral features brand-neutral illustrations and includes an optional dark theme to improve usability and reduce eye strain. * **No changes:** Yokohama and Australia releases did not introduce changes affecting existing Notify features. ## Removed and Deprecated Features No features or functionalities were removed or deprecated across Yokohama, Zurich, or Australia releases. ## Activation and Requirements * Notify is activated by default as part of the ServiceNow AI Platform in Yokohama, Zurich, and Australia releases. * There are no additional requirements, browser specifications, or localization considerations introduced in these releases. ## Accessibility and Highlight Information * **Zurich:** The Coral theme includes a dark mode option for web and mobile, enhancing accessibility by reducing eye strain and improving readability. * **Security Highlights:** Enhanced access controls for Notify tables and improved client-callable script include protections are available to enhance platform security. ## Practical Takeaways for ServiceNow Customers * When upgrading from Yokohama to Australia, particularly note the shift to subflows starting in Zurich for Notify workflows, enabling more flexible and maintainable flow design. * Use the new granular admin role in Australia to manage Notify configurations securely and effectively. * Leverage the Coral theme and its dark mode for improved user experience in portal and mobile interfaces. * Ensure Notify security is maximized by applying Deny-Unless ACLs and managing client-callable scripts with sandbox mode controls. Consolidated page of all release notes for Notify from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Notify release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Notify to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-notify-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Upgrade information : Starting with the Zurich release, Notify uses subflows instead of workflows. For existing users in Zurich, your current workflows are still supported. For new users, your Notify plugin installations use subflows. As part of this transition, the following workflow activities are available as flow actions and can be used when creating subflows: * Join conference call * Call * Send SMS * Forward call * Input * Hangup * Play * Record * Reject * Say * Forward to notify client * Queue Maintain, build, and modify your own custom subflows in Workflow Studio with subflows for new instances. The following base system workflows have been migrated to subflows: * (Re)join Conference Call * Join Conference Call with muting * Join Conference Call with SMS Your existing workflows continue to function after the upgrade. Note: All workflow-related artifacts have been moved to a new plugin, which is maintained in a support-only mode and isn't available for new installations. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Notify. {#dfrn3-notify-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | [Deny-Unless ACL](https://www.servicenow.com/docs/access?context=acl-denial-behavior&family=yokohama&ft:locale=en-US) : Enhance the security of Notify tables by restricting access for non-authenticated users through Deny ACLs. [Enhanced security for client-callable script includes](https://www.servicenow.com/docs/access?context=r_NotifyRoles&family=yokohama&ft:locale=en-US) : Enhanced security for all client-callable script includes by introducing the ability to switch off the sandbox mode, providing greater control and protection against unauthorized script execution for Notify tables. | | Zurich | [Notify workflow activities](https://www.servicenow.com/docs/access?context=c_NotifyActivities&family=zurich&ft:locale=en-US) : Manage the subflows for Notify use cases with the following actions. * Input - Advanced: This action is intended for advanced scenarios where the Say and Play activity must be repeated multiple times. * Get Notify Number: This action generates a Notify number by accepting the required type as input---Voice, SMS, or both. | | Australia | [Granular admin roles in Notify](https://www.servicenow.com/docs/access?context=r_NotifyRoles&family=australia&ft:locale=en-US) : Configure the Notify application features using the granular Notify admin role (notify_setup_admin). | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Notify features. {#dfrn3-notify-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Notify features or functionality were removed. {#dfrn3-notify-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Notify features or functionality were deprecated. {#dfrn3-notify-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Notify. {#dfrn3-notify-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | Activation information : Notify is a ServiceNow AI Platform feature that is active by default. | | Zurich | Activation information : Notify is a ServiceNow AI Platform feature that is active by default. | | Australia | Activation information : Notify is a ServiceNow AI Platform feature that is active by default. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Notify we have noted them here. {#dfrn3-notify-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Notify we have noted them here. {#dfrn3-notify-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Notify, such as specific requirements or compliance levels. {#dfrn3-notify-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Notify we have noted them here. {#dfrn3-notify-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Notify we have noted them here. {#dfrn3-notify-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | * Enhanced security for all client-callable script includes by enabling switching off the sandbox mode. * Enhanced security access for Notify tables. See [Notify](https://www.servicenow.com/docs/access?context=notify-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Build Notify subflows according to your requirements by using the default subflows provided in new instances. * Coral is the new default theme for Next Experience and Core UI, offering a user-friendly experience. See [Notify](https://www.servicenow.com/docs/access?context=notify-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | Use the Notify granular admin role to configure Notify features. See [Notify](https://www.servicenow.com/docs/access?context=notify-landing-page&family=australia&ft:locale=en-US) for more information. | [ ]