--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined Now Assist for Employee Center Pro release notes for upgrades from Yokohama to Australia # Combined Now Assist for Employee Center Pro release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Now Assist for Employee Center Pro Release Notes for Upgrades from Yokohama to Australia This consolidated document provides ServiceNow customers with essential information about upgrading Now Assist for Employee Center Pro from the Yokohama release to the Australia release. It includes new features, upgrade guidance, activation instructions, and notes on changes, removals, and deprecations across these releases. Show full answer Show less ## Key Features * **Approve Your Requests with AI Agent:** The Australia release introduces AI-powered request approvals that automatically gather relevant details, validate requests against policies, and recommend approval decisions to managers, accelerating the approval process. * **Quick Start Tests for Employee Center:** After upgrades or new deployments, you can run predefined quick start tests to verify Employee Center functionality. For customized Employee Center instances, these tests can be copied and adapted accordingly. ## Upgrade and Activation Information * **Upgrade Preparation:** Customers should review and complete pre- and post-upgrade tasks specific to the Australia release to ensure a smooth transition. * **Activation:** Now Assist for Employee Center Pro is activated via the `now-activation-platform-default` plugin. It is a ServiceNow AI Platform feature available through the ServiceNow Store. * **Dependency:** Note that Now Assist for Employee Center Pro focuses on employee/requester conversations and may require additional Now Assist products for AI agents or other related features. ## Other Release Notes * No updates, removals, or deprecations were recorded for this product in the Yokohama or Zurich releases. * There are no changes to browser requirements, accessibility, localization, or highlight considerations between Yokohama and Australia for this product. ## Key Outcomes By upgrading to the Australia release, ServiceNow customers using Now Assist for Employee Center Pro gain enhanced AI-driven capabilities for request approvals and improved testing tools to ensure Employee Center's functionality post-upgrade. Activation is streamlined through a specific plugin, and customers should be aware that additional Now Assist products might be necessary to fully leverage AI agent features. Consolidated page of all release notes for Now Assist for Employee Center Pro from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Now Assist for Employee Center Pro release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Now Assist for Employee Center Pro to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-nowassistforemployeecenterpro-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Upgrade information : Now Assist for Employee Center Pro only provides employee or requester conversations and might require other Now Assist products to deliver AI agents or other related features. | [ ] ## New features Between your current release family and Australia, new features were introduced for Now Assist for Employee Center Pro. {#dfrn3-nowassistforemployeecenterpro-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Approve your requests with AI Agent](https://www.servicenow.com/docs/access?context=manage-approvals-with-approvals-agent&family=australia&ft:locale=en-US) : Accelerate request approvals by automatically aggregating relevant details, validating requests against policies, and recommending approval decisions to managers. [Quick start tests for Employee Center](https://www.servicenow.com/docs/access?context=quick-start-tests-employee-center&family=australia&ft:locale=en-US) : After upgrades and deployments of new applications or integrations, run quick start tests to verify that Employee Center works as expected. If you customized Employee Center, copy the quick start tests and configure them for your customizations. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Now Assist for Employee Center Pro features. {#dfrn3-nowassistforemployeecenterpro-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Now Assist for Employee Center Pro features or functionality were removed. {#dfrn3-nowassistforemployeecenterpro-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Now Assist for Employee Center Pro features or functionality were deprecated. {#dfrn3-nowassistforemployeecenterpro-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Now Assist for Employee Center Pro. {#dfrn3-nowassistforemployeecenterpro-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Activation information : Now Assist for Employee Center Pro is a ServiceNow AI Platform feature that is available with activation of the now-activation-platform-default plugin. For details, see [\[Placeholder link text to key ecpro-plugins\]](https://www.servicenow.com/docs/access?context=ecpro-plugins&family=australia&ft:locale=en-US). Important: Now Assist for Employee Center Pro is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Now Assist for Employee Center Pro we have noted them here. {#dfrn3-nowassistforemployeecenterpro-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Now Assist for Employee Center Pro we have noted them here. {#dfrn3-nowassistforemployeecenterpro-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Now Assist for Employee Center Pro, such as specific requirements or compliance levels. {#dfrn3-nowassistforemployeecenterpro-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Now Assist for Employee Center Pro we have noted them here. {#dfrn3-nowassistforemployeecenterpro-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Now Assist for Employee Center Pro we have noted them here. {#dfrn3-nowassistforemployeecenterpro-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | * Use AI-powered capabilities, enterprise search, and omnichannel delivery to meet your productivity needs. See [\[Placeholder link text to key na-ec-pro-landing\]](https://www.servicenow.com/docs/access?context=na-ec-pro-landing&family=australia&ft:locale=en-US) for more information. | [ ]