--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined Performance Analytics release notes for upgrades from Yokohama to Australia # Combined Performance Analytics release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 7 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Performance Analytics Release Notes for Upgrades from Yokohama to Australia This consolidated release notes document assists ServiceNow customers upgrading Performance Analytics from Yokohama through Zurich to Australia. It summarizes key new features, changes, deprecations, activation details, and requirements relevant to Performance Analytics functionality across these releases, with a focus on preparing for and maximizing benefits from the Australia release. Show full answer Show less ## New Features * **Multiple Levels of Breakdown:** Introduced since Yokohama, the ability to apply more than two levels of breakdown to indicators by migrating to a Change Data Capture (CDC)-based snapshot architecture. This requires RaptorDB Professional and not all indicators qualify for migration. * **Data Snapshots Indicators (Australia):** Now you can create new indicator types---data snapshots indicators and sources---rather than only enabling snapshots on existing indicators. This simplifies indicator creation and removes the prior two-level breakdown limit. You can create automated or formula-based indicators with access controls consistent with classic indicators. * **Intraday Indicators:** Track process changes at granular intervals shorter than a day, such as work shifts or minutes. Data snapshot sources support business calendars with intraday periods, enabling more detailed process monitoring. ## Changes * **Automatic Installation of Data Snapshots (Australia Patch 3+):** If you have RaptorDB Professional, the Data Snapshots plugin installs automatically, though it remains disabled on domain-separated instances. * **KPI Details Enhancements:** KPI Details now fully supports native data snapshots indicators, including features such as alert subscriptions on targets/thresholds, adjustable filtering by breakdown/calendar/time aggregation, hierarchical breakdown roll-ups, customizable score formatting, and trend visualization for accumulating data. * **Improved Data Mining and Activation:** Data mining for snapshots can handle any record volume with automatic gap handling. Indicators can be activated without active collector jobs and irrespective of record volume, with clearer, more specific error messaging on failures. ## Deprecations * The Dashboard Visualization tab in KPI Composer is no longer supported; however, existing data visualization tabs remain functional. * The Analytics Hub has been replaced by KPI Details. Attempts to access the Analytics Hub redirect to KPI Details. ## Activation Information Performance Analytics for Incident Management is active by default but limited in capability. Full Performance Analytics features require activating the Premium plugin corresponding to your subscription. Detailed activation instructions are provided for each release. ## Additional Requirements Using the new data snapshots features requires the RaptorDB Professional database. This requirement was introduced starting with Yokohama and continues through Australia. ## Highlights for ServiceNow Customers * Track critical process metrics and trends with enhanced granularity, including intraday periods down to the minute. * Create and manage Data Snapshots indicators with unlimited breakdown levels, enabling richer data analysis and visualization. * Benefit from improved data collection confidence, automatic plugin installation, and streamlined indicator activation processes. * Utilize KPI Details as the centralized interface for exploring and managing Performance Analytics data snapshots with advanced alerting and formatting capabilities. This information enables ServiceNow customers to plan upgrades effectively, leverage new Performance Analytics capabilities to gain deeper operational insights, and adapt to evolving platform changes for enhanced decision-making. Consolidated page of all release notes for Performance Analytics from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Performance Analytics release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Performance Analytics to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-performanceanalytics-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Performance Analytics. {#dfrn3-performanceanalytics-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | [Apply multiple levels of breakdown to an indicator](https://www.servicenow.com/docs/access?context=multi-level-breakdowns&family=yokohama&ft:locale=en-US) : Migrate indicators from traditional Performance Analytics architecture to change data capture (CDC)-based data snapshots. This new architecture allows for more than two levels of breakdown to apply to an indicator. RaptorDB Professional is required, and not all indicators qualify for migration. | | Zurich | [Apply multiple levels of breakdown to an indicator](https://www.servicenow.com/docs/access?context=multi-level-breakdowns&family=zurich&ft:locale=en-US) : Migrate indicators from traditional Performance Analytics architecture to change data capture (CDC)-based data snapshots. This new architecture allows for more than two levels of breakdown to apply to an indicator. RaptorDB Professional is required, and not all indicators qualify for migration. | | Australia | [Create data snapshots indicators](https://www.servicenow.com/docs/access?context=create-ds-automated-indicator&family=australia&ft:locale=en-US) : Create data snapshots indicators and their sources rather than being able to enable data snapshots only on existing indicators. Benefit from the simplicity of data snapshots indicators, including the escape from the two-level breakdown limit. You can create either automated or formula indicators. Access control for these indicator is the same as for classic Performance Analytics indicators. [Create intraday indicators](https://www.servicenow.com/docs/access?context=create-ds-source&family=australia&ft:locale=en-US) : Track process changes at a more granular level than daily, such as by work shift. Data snapshots indicator sources support business calendars with intraday periods, which can be as short as per minute. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Performance Analytics features. {#dfrn3-performanceanalytics-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Data snapshots automatically installed on eligible instances](https://www.servicenow.com/docs/access?context=limitations-mlb&family=australia&ft:locale=en-US) : If you have Australia Patch 3 or later, the Data snapshots plugin is installed automatically if you have RaptorDB Professional. If your instance is also domain separated, the Data snapshots feature is installed but disabled. [Explore native data snapshots indicators with KPI Details](https://www.servicenow.com/docs/access?context=kpi-details-targets&family=australia&ft:locale=en-US) : KPI Details supports data snapshots indicators that you create, not only those that are enabled from classic indicators. The following features have been created for or extended to native data snapshots indicators: * Subscriptions for alerts on targets and thresholds, which can be set from the targets and thresholds panels * Adjustable filtering by breakdown, calendar, or time series aggregation * Hierarchical breakdowns, with scores rolled up to parent elements * Customizable score formatting options, such as precision and abbreviation [View data trends in data snapshots as data accumulates](https://www.servicenow.com/docs/access?context=create-ds-automated-indicator&family=australia&ft:locale=en-US) : When you select a field by which to trend a data snapshots automated indicator, you have the option to show the trend for incomplete collection periods. This feature shows the trend as it develops for live data without having to wait for the end of the collection period. You can set this behavior either on the automated data snapshot indicator record or in a time series data visualization for a data snapshot indicator. [Collect data snapshots scores with confidence](https://www.servicenow.com/docs/access?context=tables-unlimited-breakdowns&family=australia&ft:locale=en-US) : Data mining for data snapshots scores has the following improvements: * Collect scores for tables with any volume of records. * The system accurately and automatically handles data gaps when data mining is turned off. * You are warned of the implications before you manually disable data mining (score collection). [Activate data snapshots in more cases and with better information](https://www.servicenow.com/docs/access?context=activate-unlimited-breakdowns&family=australia&ft:locale=en-US) : * Activate indicators without active data collector jobs. * Activate indicators regardless of underlying record volume. For example, the INSERT_VOLUME_EXCEEDED error no longer occurs. * If the activation fails because of scripted breakdowns, the scripted breakdowns are listed in the failure message. * Generic parsing errors have been rewritten into specific, categorized messages. | [ ] ## Removed Between your current release family and Australia, some Performance Analytics features or functionality were removed. {#dfrn3-performanceanalytics-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Performance Analytics features or functionality were deprecated. {#dfrn3-performanceanalytics-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | * The Dashboard Visualization tab in KPI Composer is no longer supported. Existing data visualization tabs remain. * The Analytics Hub has been replaced by KPI Details. Attempts to open the Analytics Hub are redirected to KPI Details. | [ ] ## Activation information Review information on how to activate Performance Analytics. {#dfrn3-performanceanalytics-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | Activation information : Complimentary Performance Analytics for Incident Management is active by default. You cannot create indicators or breakdowns with this complimentary application. The full features of Performance Analytics are available with a subscription. Activate the Premium plugin that matches
 your subscription. For details, see Activate your Performance Analytics
 subscription. | | Zurich | Activation information : Complimentary Performance Analytics for Incident Management is active by default. You cannot create indicators or breakdowns with this complimentary application. The full features of Performance Analytics are available with a subscription. Activate the Premium plugin that matches
 your subscription. For details, see Activate your Performance Analytics
 subscription. | | Australia | Activation information : Complimentary Performance Analytics for Incident Management is active by default. You cannot create indicators or breakdowns with this complimentary application. The full features of Performance Analytics are available with a subscription. Activate the Premium plugin that matches your subscription. For details, see [Activating your subscription](https://www.servicenow.com/docs/access?context=c_PremiumPerformanceAnalytics&family=australia&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Performance Analytics we have noted them here. {#dfrn3-performanceanalytics-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | Additional requirements : To use the new data snapshots feature, your instance must be on the RaptorDB Professional database. | | Zurich | Additional requirements : To use the new data snapshots feature, your instance must be on the RaptorDB Professional database. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Performance Analytics we have noted them here. {#dfrn3-performanceanalytics-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Performance Analytics, such as specific requirements or compliance levels. {#dfrn3-performanceanalytics-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Performance Analytics we have noted them here. {#dfrn3-performanceanalytics-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Performance Analytics we have noted them here. {#dfrn3-performanceanalytics-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | * Track critical process metrics and trends. * Measure process health and behavior against organizational targets. * Identify process patterns and potential bottlenecks before they occur. * Continually visualize historical and real-time process statistics in role-based dashboards. The dashboards enable individual stakeholders to make informed decisions. See [Performance Analytics (Indicator data sources)](https://www.servicenow.com/docs/access?context=pa-overview&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Track critical process metrics and trends. * Measure process health and behavior against organizational targets. * Identify process patterns and potential bottlenecks before they occur. * Continually visualize historical and real-time process statistics in role-based dashboards. The dashboards enable individual stakeholders to make informed decisions. See [Performance Analytics (Indicator data sources)](https://www.servicenow.com/docs/access?context=pa-overview&family=zurich&ft:locale=en-US) for more information. | | Australia | Note: The highlights for this release all refer to the newer Data Snapshots indicator architecture, which requires RaptorDB Professional. * Create new Data snapshots indicators with unlimited breakdowns. Previously you could convert only existing indicators. These indicators are supported in Data Visualizations and in KPI Details. * Track intraday changes with indicators such as changes between shifts. You can track changes in shifts that are still in progress, with data retrieved down to the minute level. * View scores as they accumulate throughout the day without having to wait for end-of-day processing. * When exploring a Data snapshots indicator with KPI Details, customizable score formats, apply flexible breakdowns and aggregation periods, direct alert subscriptions for targets and thresholds, and apply hierarchical roll-ups for breakdowns. See [Performance Analytics (Indicator data sources)](https://www.servicenow.com/docs/access?context=pa-overview&family=australia&ft:locale=en-US) for more information. | [ ]