--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined Playbooks in Workflow Studio release notes for upgrades from Yokohama to Australia # Combined Playbooks in Workflow Studio release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Playbooks in Workflow Studio Release Notes for Upgrades from Yokohama to Australia This consolidated release notes document assists ServiceNow customers in preparing for upgrades of Playbooks in Workflow Studio from Yokohama through to Australia releases. It provides a unified view of new features, changes, removals, deprecations, activation details, and other relevant information across these releases. Show full answer Show less The document emphasizes pre- and post-upgrade tasks, highlights important activation steps, and clarifies that there are no updates specifically introduced in the Australia release for Playbooks in Workflow Studio. ## Upgrade and Activation Guidance * **Yokohama and Zurich Upgrades:** After upgrading to Yokohama or Zurich, customers must update the Workflow Studio application via the ServiceNow Store to access the latest features and patches. * **Australia Release:** No updates or changes were introduced for Playbooks in Workflow Studio in this release. * **Activation:** Workflow Studio is part of the ServiceNow AI Platform and is available by default. Customers should download the latest Workflow Studio app from the ServiceNow Store along with related apps such as Process Automation Content and Process Automation Experience Demo. * To utilize playbook generation features, the ServiceNow Otto for Creator application must be downloaded. ## Features, Changes, and Removals No new features, changes, removals, or deprecations were introduced between Yokohama, Zurich, and Australia releases for Playbooks in Workflow Studio. This means the core functionality remains consistent through these releases. ## Additional Requirements and Browser Information * **Additional Requirements:** Customers should ensure they download the latest Workflow Studio app from the ServiceNow Store to access new features introduced in prior releases. * **Browser Requirements:** There are no specific or changed browser requirements noted across these releases. ## Accessibility and Localization * **Accessibility Enhancements (Zurich):** Improvements include keyboard navigation in Diagram view, always visible action bars, screen reader compatibility, and updated color contrast to meet WCAG standards. * **Localization:** Use of OpenAI Large Language Models (LLMs) for playbook generation is not available in the APAC region for Yokohama and Zurich releases. No changes were made in Australia. ## Highlighted Capabilities from Prior Releases * Custom translations for playbooks and ability to restart errored playbook activities. * Create checklists directly in the side panel without templates. * Generate playbooks via API from other ServiceNow applications such as IT Operations Management (ITOM). * Set multiple triggers for playbooks, enable AI agents to complete activities autonomously, and create decision branches and child variants within playbooks. ## What ServiceNow Customers Should Expect Upgrading to the Australia release does not require additional changes specifically for Playbooks in Workflow Studio beyond standard application updates. Customers can continue leveraging the robust playbook creation, automation, and AI integration capabilities introduced in earlier releases. Ensuring the latest Workflow Studio app and related applications are installed from the ServiceNow Store will provide the best experience and access to existing features. Consolidated page of all release notes for Playbooks in Workflow Studio from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Playbooks in Workflow Studio release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Playbooks in Workflow Studio to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-playbooksinworkflowstudio-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | Upgrade information : After you upgrade to Yokohama, update the Workflow Studio application in the ServiceNow Store. | | Zurich | Upgrade information : After you upgrade to Zurich, update the Workflow Studio application in the ServiceNow Store. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Playbooks in Workflow Studio. {#dfrn3-playbooksinworkflowstudio-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Playbooks in Workflow Studio features. {#dfrn3-playbooksinworkflowstudio-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Playbooks in Workflow Studio features or functionality were removed. {#dfrn3-playbooksinworkflowstudio-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Playbooks in Workflow Studio features or functionality were deprecated. {#dfrn3-playbooksinworkflowstudio-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Playbooks in Workflow Studio. {#dfrn3-playbooksinworkflowstudio-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | Activation information : The application comes with the application can be downloaded for patch fixes.Workflow Studio ServiceNow Store app. Workflow Studio is part of the ServiceNow AI Platform® and is available by default. Get the latest Workflow Studio features by downloading the latest Workflow Studio app in the ServiceNow Store, as well as related applications like the Process Automation Content and Process Automation Experience Demo applications. The To use the playbook generation feature in Workflow Studio, download the [ServiceNow Otto for Creator](https://store.servicenow.com/sn_appstore_store.do#!/store/application/8178fec0ce0431105a7c9305875b2dca) application. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Workflow Studio is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : The application comes with the application can be downloaded for patch fixes.Workflow Studio ServiceNow Store app. Workflow Studio is part of the ServiceNow AI Platform® and is available by default. Get the latest Workflow Studio features by downloading the latest Workflow Studio app in the ServiceNow Store, as well as related applications like the Process Automation Content and Process Automation Experience Demo applications. The To use the playbook generation feature in Workflow Studio, download the [ServiceNow Otto for Creator](https://store.servicenow.com/sn_appstore_store.do#!/store/application/8178fec0ce0431105a7c9305875b2dca) application. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Playbooks is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Playbooks in Workflow Studio we have noted them here. {#dfrn3-playbooksinworkflowstudio-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Additional requirements : Download the latest Workflow Studio app in the ServiceNow Store to access the newest features. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Playbooks in Workflow Studio we have noted them here. {#dfrn3-playbooksinworkflowstudio-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Playbooks in Workflow Studio, such as specific requirements or compliance levels. {#dfrn3-playbooksinworkflowstudio-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | Accessibility information :
| | Zurich | Accessibility information : * In Diagram view, navigate between and configure stages and activities [via keyboard](https://www.servicenow.com/docs/access?context=keyboard-navigation-in-playbook-diagram-view&family=zurich&ft:locale=en-US). * Set the action bar to always show in Diagram view. To learn more, see [View all buttons without hover](https://www.servicenow.com/docs/access?context=view-all-buttons-without-hover&family=zurich&ft:locale=en-US). * In Diagram view, use a screen reader to help navigate the designer. * Updated color contrast for activities to meet WCAG standards. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Playbooks in Workflow Studio we have noted them here. {#dfrn3-playbooksinworkflowstudio-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | Localization information : Using OpenAI LLMs for playbook generation is not available in the APAC region. | | Zurich | Localization information : Using OpenAI LLMs for playbook generation is not available in the APAC region. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Playbooks in Workflow Studio we have noted them here. {#dfrn3-playbooksinworkflowstudio-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | * Add custom translations for playbooks. * Restart playbook activities that have ended in error. * Create a checklist directly in the side panel without needing a checklist template. * Generate a playbook via API in other ServiceNow applications such as IT Operations Management (ITOM). * Generate playbooks from inputs that refer to active actions, flows, subflows, content from installed spokes, or activity definitions. See [Exploring playbooks](https://www.servicenow.com/docs/access?context=process-automation-designer&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Add permissions for playbook authors and runtime users. * Activate a playbook without a trigger. Set multiple potential triggers for a playbook, or trigger a playbook on a schedule. * Enable AI agents to complete activities without human intervention during runtime. * Set child variants to evaluate later in a playbook. * Create decision branches for stages. See [Playbooks](https://www.servicenow.com/docs/access?context=process-automation-designer&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ]