--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined Resource Management Workspace release notes for upgrades from Yokohama to Australia # Combined Resource Management Workspace release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Resource Management Workspace Release Notes for Upgrades from Yokohama to Australia This consolidated release notes document covers the updates, features, changes, and important information for ServiceNow's Resource Management Workspace as customers upgrade from the Yokohama release family through to Australia. It is designed to help you prepare for your upgrade by summarizing enhancements and modifications across these releases. Notably, no updates were introduced in the Australia release itself, but several key improvements and features were added in Yokohama and Zurich. Show full answer Show less ## Key Features * **Resource Management Workspace Enhancements (Yokohama):** * High-level resource assignment views with filtering by states, dates, and capacity allocations. * Interactive dashboards allowing customization of widgets and direct access to custom resource boards. * Inline editing of start/end dates, task efforts, and resource status directly from the workspace. * Enhanced heatmap modal displaying resource status, remaining capacity, utilization, and aggregate efforts for approved and pending tasks. * New fields for resource assignments such as Name, Ready for review status, and Notes to capture additional details during assignment creation. * Direct access to assigned resource assignments and their parent assignments from the resource board. * **Resource Assignment and Allocation Improvements (Zurich):** * Ability to move assigned or unassigned resource assignments to different dates to realign with project priorities. * Auto-assign and partial assignment options for allocating efforts from unassigned resources. * New resource board filters and drill-down views to identify operational work types and manage assignments efficiently. * Rate override feature enabling inline editing of resource rates per assignment. * Introduction of the Coral theme as a default for new portal, web, and mobile experiences, including a dark mode option to improve accessibility and user comfort. ## Key Changes * **Navigation and User Interface:** * New navigation menu and reporting dashboard landing page in Yokohama to better access resource allocation details. * Introduction of interactive widgets on dashboards for quick access and management of resource boards. * Row context menus enhanced with options to open resource assignments, extend assignments, and move assignments for better task management. * **Resource Allocation Heatmap Enhancements:** * Additional columns such as Resource Status, Remaining Capacity, and Utilization provide deeper insight into allocation health. * Aggregate totals for approved and pending task efforts help resource managers plan capacity and utilization effectively. * **Theming and Accessibility:** * The Coral theme introduced with brand-neutral illustrations and a dark theme option, improving user experience and accessibility. ## Activation and Additional Information * Resource Management Workspace is available for installation via the ServiceNow Store. Customers must request installation through the Store to activate the application. * No additional browser or localization requirements were introduced between Yokohama and Australia releases. * Accessibility improvements include the dark theme option to reduce eye strain and enhance readability. ## Practical Impact for ServiceNow Customers By upgrading through these releases, customers gain enhanced visibility and control over resource assignments and capacity planning through improved dashboards, heatmaps, and assignment management features. The ability to move assignments, auto-assign workloads, and override resource rates directly in the workspace streamlines resource allocation aligned with organizational priorities. The updated UI, including new themes and context menus, improves usability and accessibility. Activation via the ServiceNow Store remains the consistent method for acquiring Resource Management Workspace. Consolidated page of all release notes for Resource Management Workspace from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Resource Management Workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Resource Management Workspace to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-resourcemanagementworkspace-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Resource Management Workspace. {#dfrn3-resourcemanagementworkspace-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | [Using Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=yokohama&ft:locale=en-US) : View and access the resource assignments from high-level to get an overview of all the resource assignments, based on their states, completion dates, start dates, resources with allocations over their capacity, and resources allocations within their available. * Filter the resource board using the primary attributes and dates to build a custom view. * Edit the dashboard further to manage the data representation view of existing widgets or add new elements to build the required widgets. * Access the custom resource boards from dashboard using the interactive widgets to manage the allocations details. * Edit the Start and End dates, Task efforts, and Resource status for assigned tasks in the top tray using the inline editing feature. [Using Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=yokohama&ft:locale=en-US) : * View the Resource status, Remaining capacity, and Utilization columns to the allocation heatmap modal to help resource managers to view detailed insights and the total efforts for Approved and Pending tasks. * Use the Total row in the heatmap modal to view the aggregate utilization for approved and pending tasks. * Update the resource status and the efforts for child assignments using the new modal. * Capture additional details required to the Project manager or Resource manager while creating a New Resource Assignment and New Operational Assignment using the following new fields. * Name * Ready for review * Notes * Access the assigned resource assignments or the parent resource assignment directly from the resource board view. | | Zurich | [Assign resource assignments](https://www.servicenow.com/docs/access?context=allocate-resources-rmw&family=zurich&ft:locale=en-US) : Allocate effort from unassigned resource assignments using the following ways: * Auto-assign work among all the available resources. * Partially assign work among for selected resources. [Move a resource assignment](https://www.servicenow.com/docs/access?context=move-ra-rmw&family=zurich&ft:locale=en-US) : Move any assigned resource assignment without actuals or an unassigned resource assignment to a different date to align the work with your project realignment, prioritization, or resource availability. You can move individual resource assignments based on your project or organizational priorities. [Using Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=zurich&ft:locale=en-US) : * View the type of operational work that is assigned to a resource using the resource board drill-down view. * Filter your resource board using data grid filters to easily navigate and modify the resource assignments in the top tray. * Sync the resource assignments to align them with change in planning item dates. * Override resource rate for each assignment from the assigned work in the top tray. * Apply filters using string-type and boolean field values across the resource card top tray to view the required dataset. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Resource Management Workspace features. {#dfrn3-resourcemanagementworkspace-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | [New navigation menu](https://www.servicenow.com/docs/access?context=using-rmw&family=yokohama&ft:locale=en-US) : * New Reporting dashboard landing page in Resource Management Workspace to view and access the resource allocation details. * Interactive widgets in Reporting dashboard to access the custom resource boards. [Using Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=yokohama&ft:locale=en-US) : Added the following details in the resource allocation heatmap view. * The Resource status column to view Approved and Pending assignments. * The Remaining capacity column to view the remaining or over-allocated efforts. * The Utilization column to view the total efforts of approved and pending tasks. [Create resource assignments in Resource Management Workspace](https://www.servicenow.com/docs/access?context=create-ra-rmw&family=yokohama&ft:locale=en-US) : * Added the following fields to create resource assignment form. * The Name field provides a custom or identifiable name for resource assignment. * The Ready for review list to confirm if a resource assignment is ready for a Resource manager's review for allocation. * The Notes field to add any additional notes while creating a resource assignment. * Added the following fields in the row context menu of resource assignments in the top tray. * The Open Resource Assignment field to view and edit a specific assigned assignment. * The Open Parent Resource Assignment field to view and edit the parent assignment. * The Extend menu item and Extend Assignment modal to request an extension to a resource assignment. [New resource heatmap view](https://www.servicenow.com/docs/access?context=using-rmw&family=yokohama&ft:locale=en-US) : The resource allocation heatmap view provides more relevant information such as resource status, remaining capacity, and utilization of resources which helps resource managers to plan efficiently and allocate the resources based on their availability, bandwidth, and work requirements. | | Zurich | [Using Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=zurich&ft:locale=en-US) : * Added the new Move option in the row context menu in the top and bottom tray of the resource board view. * Added sub-labels for the row context menu options in the resource board to better estimate the actions. * Updated Assign modal with options to auto-assign and manually assign the available resources * New Preview button in the Assign modal to see the real-time simulation of allocations for an assignment. * Added Resource not synced icon to identify and sync the resources assignments which are not aligned with the changes to planning item timelines. * New Rate override field to enable editing of resource rate using the inline editing feature. * New Resource rate field to edit resource rate from the workspace view for each resource. Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Resource Management Workspace features or functionality were removed. {#dfrn3-resourcemanagementworkspace-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Resource Management Workspace features or functionality were deprecated. {#dfrn3-resourcemanagementworkspace-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Resource Management Workspace. {#dfrn3-resourcemanagementworkspace-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | Activation information : Install Resource Management Workspace by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Resource Management Workspace is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Install Resource Management Workspace by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Resource Management Workspace is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Resource Management Workspace we have noted them here. {#dfrn3-resourcemanagementworkspace-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Resource Management Workspace we have noted them here. {#dfrn3-resourcemanagementworkspace-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Resource Management Workspace, such as specific requirements or compliance levels. {#dfrn3-resourcemanagementworkspace-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Resource Management Workspace we have noted them here. {#dfrn3-resourcemanagementworkspace-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Resource Management Workspace we have noted them here. {#dfrn3-resourcemanagementworkspace-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | * Access the new heatmap modal to view the resource status, remaining capacity, and utilization efforts of resource allocation. * Use the Name, Notes, and Ready for review fields while creating a New Resource Assignment. * Access the resource assignments and the parent resource assignment from the resource board. * Use the interactive dashboard to create and manage widgets to access the required set of resource data in board view. * Extend, adjust, and approve resource assignments using the row context menu from the side grid. See [Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Move an assigned or unassigned resource assignment to a different start date to align the work with your organization's prioritization cycle. * View the type of operational work assigned to a resource in the resource board drill-down view. * Allocate effort from unassigned resource assignments using the following ways --- auto-assign work among all the available resources, or partially assign work among for selected resources. See [Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ]