--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined Reverse Tunnel release notes for upgrades from Yokohama to Australia # Combined Reverse Tunnel release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Reverse Tunnel release notes for upgrades from Yokohama to Australia This consolidated release note page provides ServiceNow customers with essential information about upgrading the Reverse Tunnel feature from the Yokohama release family to Australia. It highlights new capabilities introduced in the Australia release, pre- and post-upgrade considerations, activation details, and clarifies that no updates or changes occurred in earlier releases like Yokohama or Zurich. Show full answer Show less ## New Features in Australia * **Private Connectivity for Zero Copy Connectors:** Enables connection of zero copy connectors to data sources hosted in private cloud or on-premises environments without exposing credentials or IP addresses. The Reverse Tunnel gateway securely routes encrypted traffic without decryption. * **Private Relay Deployment:** Allows deployment of a private relay within your private network to establish an outbound encrypted connection to the Reverse Tunnel gateway. This relay functions similarly to a MID Server with automatic authentication handling. * **Relay Heartbeat Monitoring:** Provides monitoring of relay heartbeat data directly from the relay record within your ServiceNow instance, enabling better operational visibility. * **Service Endpoint Management:** Supports registration of fully qualified domain names (FQDN) and port numbers for data sources on the relay, allowing the gateway to route incoming traffic accurately to the intended relay. ## Upgrade and Activation Information There are no specific pre- or post-upgrade tasks listed for the transition from Yokohama to Australia versions of Reverse Tunnel, as no changes or removals were made in this upgrade path. Reverse Tunnel is available as the **Zero Copy Reverse Tunnel store app (snzctunnel)** in the ServiceNow Store. Customers should deploy the private relay and configure it as detailed in the product documentation to leverage new private connectivity capabilities. ## Additional Notes * No changes, removals, or deprecations were introduced in the Reverse Tunnel feature between Yokohama and Australia aside from the new features described. * There are no updated browser, accessibility, localization, or other requirements noted for this upgrade. * This release enhances security and connectivity by enabling encrypted outbound connections without needing to open inbound firewall ports to your private or on-premises data sources. Consolidated page of all release notes for Reverse Tunnel from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Reverse Tunnel release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Reverse Tunnel to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-reversetunnel-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Reverse Tunnel. {#dfrn3-reversetunnel-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Private connectivity for zero copy connectors](https://www.servicenow.com/docs/access?context=exploring-reverse-tunnel&family=australia&ft:locale=en-US) : Connect zero copy connectors to data sources hosted in private cloud or on-premises networks without exposing data source credentials or IP addresses. The Reverse Tunnel gateway routes encrypted traffic between Workflow Data Fabric and private relays deployed in your private network without decrypting that traffic. [Private relay deployment](https://www.servicenow.com/docs/access?context=connect-customer-relay&family=australia&ft:locale=en-US) : Deploy a private relay in your private network to establish an outbound encrypted connection to the Reverse Tunnel gateway. The relay uses the same placement and connectivity model as a MID Server. Authentication is handled automatically. [Relay heartbeat monitoring](https://www.servicenow.com/docs/access?context=monitor-relay-health&family=australia&ft:locale=en-US) : Monitor relay heartbeat data directly from the relay record on your ServiceNow instance. [Service endpoint management](https://www.servicenow.com/docs/access?context=manage-relay-services&family=australia&ft:locale=en-US) : Register the fully qualified domain name (FQDN) and port number of each data source to the relay. The gateway uses registered service endpoints to route incoming traffic to the correct relay. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Reverse Tunnel features. {#dfrn3-reversetunnel-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Reverse Tunnel features or functionality were removed. {#dfrn3-reversetunnel-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Reverse Tunnel features or functionality were deprecated. {#dfrn3-reversetunnel-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Reverse Tunnel. {#dfrn3-reversetunnel-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Activation information : Reverse Tunnel is available in the ServiceNow Store as the Zero Copy Reverse Tunnel store app (`sn_zc_tunnel`). For details, see [Connect a private relay to the Reverse Tunnel gateway](https://www.servicenow.com/docs/access?context=connect-customer-relay&family=australia&ft:locale=en-US). Note: Reverse Tunnel is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Reverse Tunnel we have noted them here. {#dfrn3-reversetunnel-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Reverse Tunnel we have noted them here. {#dfrn3-reversetunnel-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Reverse Tunnel, such as specific requirements or compliance levels. {#dfrn3-reversetunnel-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Reverse Tunnel we have noted them here. {#dfrn3-reversetunnel-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Reverse Tunnel we have noted them here. {#dfrn3-reversetunnel-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | * Connect zero copy connectors to private cloud or on-premises data sources without opening inbound firewall ports. * Establish encrypted outbound connections to private cloud or on-premises data sources by deploying a private relay in your network. * Monitor relay heartbeat data directly from your ServiceNow instance. See [Reverse Tunnel](https://www.servicenow.com/docs/access?context=reverse-tunnel&family=australia&ft:locale=en-US) for more information. | [ ]