--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined Service Graph Connector Integration for Claroty CTD release notes for upgrades from Yokohama to Australia # Combined Service Graph Connector Integration for Claroty CTD release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Service Graph Connector Integration for Claroty CTD Release Notes for Upgrades from Yokohama to Australia This consolidated release note page assists ServiceNow customers in preparing for their upgrade of the Service Graph Connector Integration for Claroty CTD from the Yokohama release family to Australia. It provides a clear summary of new features, changes, deprecations, and activation information relevant to this integration, ensuring a smooth transition and effective use of the product within your ServiceNow environment. Show full answer Show less ## Key Features * **Class Mappings:** Access the Claroty CTD SGC Class Mappings table to view available class mappings and targeted Configuration Management Database (CMDB) classes, enabling precise data integration and classification. * **Import Optimization:** Empty rack slots are automatically filtered out during import to prevent blank rack slots from populating the CMDB, enhancing data accuracy. * **Firmware Version Capture:** Utilize the Firmware Installation \[cmdbfirmwareinstall\] table to record firmware versions of Claroty CTD devices, improving asset tracking and lifecycle management. * **OT Entity Update Stability:** The new irecriterionattribute in the OT Entity \[cmdbotentity\] table acts as a criterion attribute to avoid entity update issues, ensuring consistent operational technology data. * **Serial Number Data Cleanup:** An automatic fix script runs during plugin upgrade to clean serial number records in the Source \[sysobjectsource\] table, preventing null pointer exceptions when serial numbers and MAC addresses match. * **Data Import Scope:** Supports importing sites, devices, connections, and installed programs into the ServiceNow CMDB for comprehensive asset visibility. * **Guided Setup and Robust Transform Engine (RTE):** Provides an organized task sequence with Guided Setup for configuration and uses RTE to map and transform Claroty CTD data into ServiceNow CMDB CI class definitions effectively. ## Deprecation Notice Starting with the Australia release, the Service Graph Connector Integration for Claroty CTD application is prepared for future deprecation. It will be hidden and no longer available for new installations, though existing deployments will continue to receive support. Customers should plan accordingly for this transition. ## Activation and Support The integration is available through the ServiceNow Store, where it can be requested and installed. Claroty CTD version 5.1 is supported by this integration. For ongoing maintenance and upgrade details, reference the ServiceNow Store and related knowledge base articles. ## Upgrade Considerations No specific changes, removals, additional requirements, browser requirements, accessibility, or localization updates are reported between Yokohama and Australia releases, simplifying the upgrade process. Customers should still follow pre- and post-upgrade tasks to ensure proper functionality. ## What This Enables You To Do * Efficiently import and manage Claroty CTD cybersecurity data within your ServiceNow CMDB. * Maintain accurate and clean asset records, including firmware and serial number details. * Leverage enhanced data transformation and mapping tools to align Claroty CTD data with ServiceNow's CMDB structure. * Prepare for the eventual deprecation by understanding current support and installation status. Consolidated page of all release notes for Service Graph Connector Integration for Claroty CTD from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Service Graph Connector Integration for Claroty CTD release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Service Graph Connector Integration for Claroty CTD to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Service Graph Connector Integration for Claroty CTD. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | [View the class mappings available for the Service Graph Connector](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US) : Use the Claroty CTD SGC Class Mappings table to view the available class mappings and targeted CMDB classes. [Avoid importing empty rack slots](https://www.servicenow.com/docs/access?context=configuring-sgc-claroty-ctd-guided-setup&family=yokohama&ft:locale=en-US) : During import, empty rack slots are removed to avoid importing them into the CMDB. [Capture firmware version of devices](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US) : Use the Firmware Installation \[cmdb_firmware_install\] table to capture the firmware version of your Service Graph Connector Integration for Claroty CTD devices. [Use the ire_criterion_attribute in the OT Entity \[cmdb_ot_entity\] table](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US) : The ire_criterion_attribute acts as a criterion attribute for an OT entity-related entry and helps avoid entity update issues. [Clean up serial number data](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US) : Clean up the serial number \[cmdb_serial_number\] records imported into the Source \[sys_object_source\] table from the Service Graph Connector Integration for Claroty CTD with a fixed script. This script establishes that a null pointer exception doesn't occur when the serial number and MAC address are the same. The script runs automatically when the plugin is upgraded. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Service Graph Connector Integration for Claroty CTD features. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Service Graph Connector Integration for Claroty CTD features or functionality were removed. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Service Graph Connector Integration for Claroty CTD features or functionality were deprecated. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Service Graph Connector Integration for Claroty CTD : Starting with the Australia release, the Service Graph Connector Integration for Claroty CTD application is being prepared for future deprecation. It will be hidden and no longer available for installation but will continue to be supported. For more information, see the [Deprecation Process \[KB0867184\]](https://hi.service-now.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. | [ ] ## Activation information Review information on how to activate Service Graph Connector Integration for Claroty CTD. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | Activation information : Install Service Graph Connector Integration for Claroty CTD by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Note: Claroty CTD v5.1 is also supported for the Service Graph Connector Integration for Claroty CTD application. Important: Service Graph Connector Integration for Claroty CTD is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Service Graph Connector Integration for Claroty CTD we have noted them here. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Service Graph Connector Integration for Claroty CTD we have noted them here. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Service Graph Connector Integration for Claroty CTD, such as specific requirements or compliance levels. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Service Graph Connector Integration for Claroty CTD we have noted them here. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Service Graph Connector Integration for Claroty CTD we have noted them here. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | * View the class mappings available for the Service Graph Connector using the new Class Mappings menu * Filter out empty rack slots to help avoid importing blank rack slots into the ServiceNow. Configuration Management Database (CMDB). * Use the Firmware Installation \[cmdb_firmware_install\] table to capture the firmware version. * Avoid OT entity update issues by using the new ire_criterion_attribute attribute on the OT Entity \[cmdb_ot_entity\] table. * Clean the serial record entries from the Source \[sys_object_source\] table using a fix script. See [Service Graph Connector Integration for Claroty CTD](https://www.servicenow.com/docs/access?context=sgc-cmdb-integration-claroty-ctd&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | | Australia | * Import sites, devices, connections, and installed programs to the ServiceNow Configuration Management Database (CMDB). * Complete the organized sequence of tasks to configure the integration on your instance using the available Guided Setup. * Map and transform data from Claroty CTD into ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). See [Service Graph Connector Integration for Claroty CTD](https://www.servicenow.com/docs/access?context=sgc-cmdb-integration-claroty-ctd&family=australia&ft:locale=en-US) for more information. | [ ]