--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined ServiceNow Add-in for Microsoft 365 release notes for upgrades from Yokohama to Australia # Combined ServiceNow Add-in for Microsoft 365 release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Add-in for Microsoft 365 Release Notes for Upgrades from Yokohama to Australia This consolidated release notes document provides ServiceNow customers with a comprehensive overview of the changes, new features, and important information related to upgrading the ServiceNow Add-in for Microsoft 365 from the Yokohama release family to Australia. It serves as a single reference to understand what has been introduced, modified, or deprecated across these versions. Show full answer Show less ## Important Upgrade Information * Before upgrading to Australia, customers should review and complete the recommended pre- and post-upgrade tasks to ensure a smooth transition. * No changes, removals, or deprecations have occurred between Yokohama and Australia releases. * Activation of the add-in requires requesting it from the ServiceNow Store, where the latest version is available. * Microsoft Outlook 2019 or later is required to use the add-in. ## Key Features Introduced in Yokohama (Relevant for Australia Upgrade) * **Create a Manifest File:** Configure the add-in by creating a manifest file tailored to your desired settings. * **Map Email Fields to Catalog Items and Forms:** Automatically populate ServiceNow catalog forms or general forms using data extracted from emails or meeting invites in Microsoft Outlook. * **Single Sign-On Configuration:** Enable employees to seamlessly access the add-in across Microsoft 365 apps without signing in separately to Employee Center. ## Highlighted Functionalities * Access and submit requests from any catalog form within Employee Center directly inside Microsoft 365 applications. * Load or navigate to any ServiceNow form or link within Employee Center conveniently from Microsoft 365. * Support for mapping message or appointment fields in Outlook to automatically fill out ServiceNow forms. * Extension points configurable for message and appointment handling in both read and compose modes. ## Additional Considerations * No updates were noted for browser requirements, accessibility, localization, or highlight considerations between Yokohama and Australia releases. * Customers can refer to the ServiceNow Store for cumulative release notes and version history related to all ServiceNow Add-in apps. This information ensures ServiceNow customers understand what to expect when upgrading the Microsoft 365 add-in to Australia, emphasizing configuration flexibility, user experience improvements, and integration capabilities that enhance productivity within Microsoft 365 environments. Consolidated page of all release notes for ServiceNow Add-in for Microsoft 365 from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Add-in for Microsoft 365 release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Add-in for Microsoft 365 to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for ServiceNow Add-in for Microsoft 365. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | [Create a manifest file](https://www.servicenow.com/docs/access?context=create-ms365-addin-manifest&family=yokohama&ft:locale=en-US) : Create a manifest file with the configurations that you want to enable for the ServiceNow Add-in for Microsoft 365. [Map email fields to a catalog item](https://www.servicenow.com/docs/access?context=map-email-catalog&family=yokohama&ft:locale=en-US) : Map fields from an email or meeting invite to copy and auto-populate a catalog form. [Map email fields to a form](https://www.servicenow.com/docs/access?context=map-email-form&family=yokohama&ft:locale=en-US) : Map fields from an email or meeting invite to copy and auto-populate a ServiceNow form. [Configure single sign-on for ServiceNow Add-in for Microsoft 365](https://www.servicenow.com/docs/access?context=configure-sso-sn-addin-ms365&family=yokohama&ft:locale=en-US) : Enable employees to access the add-in from any Microsoft 365 app without having to sign in to Employee Center. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing ServiceNow Add-in for Microsoft 365 features. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some ServiceNow Add-in for Microsoft 365 features or functionality were removed. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some ServiceNow Add-in for Microsoft 365 features or functionality were deprecated. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Add-in for Microsoft 365. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | Activation information : Install ServiceNow Add-in for Microsoft 365 by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: ServiceNow Add-in for Microsoft 365 is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Add-in for Microsoft 365 we have noted them here. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | Additional requirements : You must have Microsoft Outlook 2019 or a later version to use ServiceNow Add-in for Microsoft 365. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Add-in for Microsoft 365 we have noted them here. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Add-in for Microsoft 365, such as specific requirements or compliance levels. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Add-in for Microsoft 365 we have noted them here. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Add-in for Microsoft 365 we have noted them here. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | * Access any catalog form in Employee Center and submit requests within Microsoft 365 apps. * Load any ServiceNow form or navigate to a link in Employee Center. * Map message or appointment fields in Microsoft Outlook to be auto-populated in ServiceNow catalogs or forms. * Configure extension points to support messages and appointments in read and compose modes. See [ServiceNow Add-in for Microsoft 365](https://www.servicenow.com/docs/access?context=sn-addin-for-ms365&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ]