--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined ServiceNow Otto for Cloud Cost Management (CCM) release notes for upgrades from Yokohama to Australia # Combined ServiceNow Otto for Cloud Cost Management (CCM) release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Otto for Cloud Cost Management (CCM) Release Notes for Upgrades from Yokohama to Australia This consolidated release notes document helps ServiceNow customers prepare for upgrading ServiceNow Otto for Cloud Cost Management (CCM) from the Yokohama release family to the Australia release family. It provides a clear summary of new features, changes, removals, deprecations, activation instructions, and other relevant information across releases from Yokohama, Zurich, to Australia. Show full answer Show less Notably, no updates were made for Yokohama or Zurich releases within this upgrade path, focusing all new information on the Australia release. ## Key Features in Australia Release * **AI-Powered Cloud Spend Summarization:** The Australia release introduces an AI-driven feature that summarizes cloud spend trends, identifies top cost drivers, and assesses budget alignment based on selected filters and groupings. Customers can use the "Summarize" button to view month-over-month changes, commitment coverage, and receive the top five cost reduction recommendations. This feature enables smarter, data-driven cloud cost decision-making. * **Automation of Cost Optimization Tasks:** The release enhances automation capabilities to reduce manual workload for cloud cost managers by automating repetitive cost optimization activities. * **Cloud Insights Integration:** Customers can leverage AI in Cloud Insights to analyze cloud spend trends and optimize costs effectively using actionable recommendations. ## Upgrade Preparation and Activation Before upgrading to the Australia release, customers should review and complete any pre- and post-upgrade tasks as outlined in the release documentation. To activate ServiceNow Otto for Cloud Cost Management (CCM), customers must request installation through the ServiceNow Store. The store also provides access to all available apps and cumulative release notes history for comprehensive upgrade management. ## Additional Notes * No features or functionality were removed or deprecated when upgrading from Yokohama through Zurich to Australia. * There are no changes to browser requirements, accessibility compliance, localization considerations, or additional system requirements in this upgrade. * Highlights focus on empowering cost managers with AI-driven insights and automation to optimize cloud spend efficiently. Consolidated page of all release notes for ServiceNow Otto for Cloud Cost Management (CCM) from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Cloud Cost Management (CCM) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Otto for Cloud Cost Management (CCM) to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for ServiceNow Otto for Cloud Cost Management (CCM). {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Make smarter cloud cost decisions with AI-powered summarization of cloud spend](https://www.servicenow.com/docs/access?context=spend-summary-otto-ccm&family=australia&ft:locale=en-US) : Get an AI-generated summary of your cloud spend trends, top cost drivers, and budget alignment with your selected filters and groupings. The Summarize button enables you to view month-over-month changes, commitments coverage, and the top five recommendations to reduce costs. Use these insights to make more informed decisions about your cloud spend. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing ServiceNow Otto for Cloud Cost Management (CCM) features. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some ServiceNow Otto for Cloud Cost Management (CCM) features or functionality were removed. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some ServiceNow Otto for Cloud Cost Management (CCM) features or functionality were deprecated. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Otto for Cloud Cost Management (CCM). {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Activation information : Install ServiceNow Otto for Cloud Cost Management (CCM) by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Otto for Cloud Cost Management (CCM) we have noted them here. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Otto for Cloud Cost Management (CCM) we have noted them here. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Otto for Cloud Cost Management (CCM), such as specific requirements or compliance levels. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Otto for Cloud Cost Management (CCM) we have noted them here. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Otto for Cloud Cost Management (CCM) we have noted them here. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | * Automate repetitive cost optimization tasks and reduce workload on cloud cost managers. * Analyze cloud spend trends using an AI-powered summarization. * Optimize cloud costs using recommendations to reduce unnecessary spending. See [AI in Cloud Insights](https://www.servicenow.com/docs/access?context=ai-ccm&family=australia&ft:locale=en-US) for more information. | [ ]