--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined ServiceNow Otto for Platform Analytics release notes for upgrades from Yokohama to Australia # Combined ServiceNow Otto for Platform Analytics release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Otto for Platform Analytics Release Notes for Upgrades from Yokohama to Australia This consolidated release notes document provides ServiceNow customers with a comprehensive summary of updates, changes, and important information related to upgrading ServiceNow Otto for Platform Analytics from the Yokohama release family through to Australia. It serves as a single reference point to help customers prepare for and understand the upgrade process, feature changes, and activation requirements across multiple releases. Show full answer Show less ## Upgrade and Release Information * **Upgrade Preparation:** Customers are advised to review pre- and post-upgrade tasks before moving to Australia. * **Release Activity:** No new features, changes, removals, or deprecations were introduced in Yokohama, Zurich, or Australia releases specifically for ServiceNow Otto for Platform Analytics. ## Activation and Installation * **AI Data Explorer:** Available from the ServiceNow Store and requires installation of the Generative AI Controller, which is a dependency for all Now Assist applications. * **Skill Activation:** After installation, relevant generative AI skills such as Query Generation, Analytics Generation, and dashboard/data visualization export must be activated. * **ServiceNow Store:** All ServiceNow Otto for Platform Analytics applications and their updates are managed via the ServiceNow Store, with additional information and cumulative release notes available there. ## Accessibility and Usability Improvements * **AI Data Explorer Enhancements (June 2026):** Improved keyboard navigation allowing tabbing between text editor and icons, and enhanced control menu for reordering question/response nodes without drag-and-drop. ## Highlights from Previous Releases * **Zurich Patch 4:** Some generative AI skills enabled by default and introduction of "explorations" --- editable AI-assisted documents for collaborative data analysis. * **Zurich Patch 5:** Updates specific to AI Data Explorer and adjustments to ServiceNow Otto usage measurement. * **Earlier Patches:** Enabled generation and export of Platform Analytics artifacts via conversational interactions within the ServiceNow Otto panel, delivering a unified experience across Otto for Platform Analytics and related AI-powered applications. ## Additional Notes * No changes to browser requirements, localization, or additional product requirements were introduced between Yokohama and Australia. * Customers should reference the ServiceNow Store for activation instructions and to access the latest app versions and documentation. Consolidated page of all release notes for ServiceNow Otto for Platform Analytics from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Platform Analytics release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Otto for Platform Analytics to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for ServiceNow Otto for Platform Analytics. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing ServiceNow Otto for Platform Analytics features. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some ServiceNow Otto for Platform Analytics features or functionality were removed. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some ServiceNow Otto for Platform Analytics features or functionality were deprecated. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Otto for Platform Analytics. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : AI Data Explorer is available from the ServiceNow Store. Query Generation, Analytics Generation, and the dashboard and data visualization export skill are installed with Generative AI Controller, which is included as a dependency of all Now Assist applications. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). After installation, activate the relevant skills. For more information, see the relevant Configure topics under [ServiceNow Otto for Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=zurich&ft:locale=en-US). Important: ServiceNow Otto® for Platform Analytics applications are available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Otto for Platform Analytics we have noted them here. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Otto for Platform Analytics we have noted them here. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Otto for Platform Analytics, such as specific requirements or compliance levels. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Accessibility information : * (June 2026 AI Data Explorer) Keyboard navigation allows tabbing between the text editor and the icons. * (June 2026 AI Data Explorer) Users can use move up/move down control menu items to change the order of question/response nodes in the exploration. Previously they could only drag the nodes. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Otto for Platform Analytics we have noted them here. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Otto for Platform Analytics we have noted them here. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Zurich Patch 5](https://www.servicenow.com/docs/access?context=zurich-patch-5&family=zurich&ft:locale=en-US)The following highlights are specific to AI Data Explorer, which relies on Query Generation in the back end. * Review changes to ServiceNow Otto® usage measurement. [Zurich Patch 4](https://www.servicenow.com/docs/access?context=zurich-patch-4&family=zurich&ft:locale=en-US) * Some generative AI skills are now turned on by default. * Create "explorations"---editable documents where you analyze data with the help of AI. Refine responses, add your own input, and collaborate with others to make data-informed decisions faster. Previous Patch releases * Generate and export Platform Analytics artifacts from conversational interactions in the ServiceNow Otto® panel. * Benefit from a single, smooth experience in asking questions across all ServiceNow Otto® for Platform Analytics skills, and other applications that incorporate Platform Analytics and AI, through a shared backend. See [ServiceNow Otto for Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ]