--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined ServiceNow Otto for Zero Copy Connector release notes for upgrades from Yokohama to Australia # Combined ServiceNow Otto for Zero Copy Connector release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Otto for Zero Copy Connector Release Notes for Upgrades from Yokohama to Australia This document consolidates the release notes for ServiceNow Otto for Zero Copy Connector covering upgrades from Yokohama to Australia releases. It provides ServiceNow customers with a clear view of new features, changes, removals, deprecations, and activation instructions relevant to this upgrade path. The notes help you prepare and execute the upgrade while understanding important enhancements and modifications introduced in Australia. Show full answer Show less ## New features * **ServiceNow Otto Conversational AI Platform:** The AI experience on the platform has been rebranded as ServiceNow Otto®. This integrated conversational AI supports agentic capabilities, multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration of cross-system workflows. * **Improved AI Agent for SAP OData Services:** The Zero Copy Connector now includes an OData Services Recommender AI agent that aids in discovering relevant SAP OData v2 services aligned with your use cases. This feature reduces missed integration opportunities and accelerates development by identifying standard SAP capabilities for your models. ## Changes and Removals * There are no changes or removals of features between Yokohama, Zurich, and Australia releases for the Zero Copy Connector. * **Deprecated Feature:** The "Ask AI" button has been removed from the Model Manager interface in the Australia release. ## Activation and Installation To activate ServiceNow Otto for Zero Copy Connector, you must request and install it via the ServiceNow Store. The store provides all available apps and submission details. This is the official channel to obtain and manage the product. ## Additional Information * No new requirements, browser specifications, accessibility updates, or localization considerations have been introduced in the Australia release for the Zero Copy Connector. * Starting with version 29.2.11, the product naming reflects the new AI experience brand "ServiceNow Otto," aligning with the overall platform branding. ## What This Means for You As a ServiceNow customer upgrading from Yokohama to Australia, you gain access to enhanced AI-driven capabilities that improve integration with SAP OData services and leverage the robust ServiceNow Otto conversational AI. The removal of the "Ask AI" button indicates a streamlined user interface. Activation via the ServiceNow Store ensures you have the latest supported version. No additional environment or browser changes are required, simplifying your upgrade process. Consolidated page of all release notes for ServiceNow Otto for Zero Copy Connector from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Zero Copy Connector release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Otto for Zero Copy Connector to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for ServiceNow Otto for Zero Copy Connector. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Now Assist for Zero Copy Connectors](https://www.servicenow.com/docs/access?context=now-assist-for-zero-copy-connector-for-erp&family=australia&ft:locale=en-US) : Now Assist introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto® is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, support multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows. [Improved AI Agent for SAP OData services](https://www.servicenow.com/docs/access?context=now-assist-erp-ai-agent-odata-service-recommender&family=australia&ft:locale=en-US) : Reduce missed integration opportunities and accelerate development by discovering relevant SAP OData v2 services for your models using the OData Services Recommender AI agent. This workflow finds standard SAP capabilities that align with your use cases. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing ServiceNow Otto for Zero Copy Connector features. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some ServiceNow Otto for Zero Copy Connector features or functionality were removed. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some ServiceNow Otto for Zero Copy Connector features or functionality were deprecated. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | The Ask AI button has been removed from the Model Manager. | [ ] ## Activation information Review information on how to activate ServiceNow Otto for Zero Copy Connector. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Activation information : Install ServiceNow Otto for Zero Copy Connector by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: ServiceNow Otto for Zero Copy Connector is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Otto for Zero Copy Connector we have noted them here. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Otto for Zero Copy Connector we have noted them here. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Otto for Zero Copy Connector, such as specific requirements or compliance levels. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Otto for Zero Copy Connector we have noted them here. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Otto for Zero Copy Connector we have noted them here. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | * As of version 29.2.11, ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products, including ServiceNow Otto for Zero Copy Connector. * Discover OData services faster using an AI agent for Zero Copy Connector for ERP. See [Now Assist for Zero Copy Connectors](https://www.servicenow.com/docs/access?context=now-assist-for-zero-copy-connector-for-erp&family=australia&ft:locale=en-US) for more information. | [ ]