--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined Subscription Management release notes for upgrades from Yokohama to Australia # Combined Subscription Management release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Subscription Management Release Notes for Upgrades from Yokohama to Australia This consolidated guide provides ServiceNow customers with essential information on upgrading Subscription Management from Yokohama through Zurich to the Australia release. It covers new features, changes, deprecations, activation details, and important upgrade tasks to help you successfully navigate the transition and leverage the latest Subscription Management capabilities. Show full answer Show less ## Upgrade Preparation * **Yokohama:** Subscription Management version 4.1 is active by default. Upgrade to version 6.0.2 or later to access new features. * **Zurich:** Version 5.0 is active by default. Upgrade to version 6.1 or later recommended. * **Australia:** Version 6.1 is active by default on Australia instances. Refer to the "Update an app or plugin" documentation for detailed upgrade procedures. ## Key Features Introduced * **Custom Application and Table Mapping:** Map missing custom apps and tables directly from lists to subscriptions, simplifying management. * **Domain Separation Support:** View and filter subscribers and Now Assist usage by domain for user-based subscriptions, enhancing multi-domain visibility. * **User-Based Subscription Allocation:** Allocation counts now consider only active users, providing more accurate allocation totals. * **Group Allocation Enhancements:** Ability to select all recommended groups during subscription allocation saves time. * **On-Premises Installation Support:** Subscription Management can manage subscription usage in on-premises environments. * **Recommended Subscription Reasoning:** Understand why a subscription recommendation is made when mapping custom tables or applications. * **Workflow Data Fabric Usage Monitoring:** Track capability usage and token consumption rates for better resource management. ## Important Changes * **Hidden User-Based Subscription Allocations:** To avoid inaccuracies from incomplete allocations, user-based allocation details are now hidden in the overview. Contact your account executive for details. * **Now Assist Usage Measurement Updates:** Measurement logic has evolved; ensure all instances run Subscription Management version 6.0.2 or later (Yokohama) or 6.1 or later (Australia) to prevent mixed measurement states. * **Streamlined User-Based Allocation Workflow:** Manual allocation workflow removed for administrators who have never used it, simplifying management. * **Assist Usage Excludes Demo Data:** Demonstration instances are excluded from usage counts for more accurate tracking. * **Coral Theme Introduction:** Coral is now the default theme for portals, web, and mobile experiences with options for dark mode, enhancing user interface aesthetics. * **Moveworks Consumption Tracking:** Starting Zurich patch 13 and Australia patch 7, Moveworks consumption integrates with Assist meters under the same subscription rules. ## Removals and Deprecations * **Removed Features:** No features were removed between Yokohama and Australia releases. * **Deprecations:** The Custom Tables chart was removed from the subscription details page starting with Yokohama. ## Activation and Availability Subscription Management is a ServiceNow AI Platform feature active by default across all releases. Updates and activation details are accessible through the ServiceNow Store for each release family. Customers should refer to the activation section within these release notes and ensure compliance with update procedures to maintain access to the latest features. ## Additional Notes * No changes to browser requirements, localization, accessibility, or additional requirements were noted across releases. * Important highlights include improved visibility of subscription allocations by active users, domain-based filtering, and enhanced monitoring of Workflow Data Fabric usage. By following these notes, ServiceNow customers can effectively plan and execute their upgrade to Subscription Management Australia, ensuring access to improved subscription visibility, usage tracking, and streamlined allocation workflows. Consolidated page of all release notes for Subscription Management from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Subscription Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Subscription Management to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-subscriptionmanagement-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | Upgrade information : Subscription Management version 4.1 is active by default on all instances of the Yokohama release. Update to Subscription Management version 6.0.2 or later to use the latest features. For more information about updating Subscription Management, see [Update an app or plugin](https://www.servicenow.com/docs/access?context=update-application-app-mgr&family=yokohama&ft:locale=en-US). | | Zurich | Upgrade information : Subscription Management version 5.0 is active by default on all instances of the Zurich release. Update to Subscription Management version 6.1 or later to use the latest features. For more information about updating Subscription Management, see [Update an app or plugin](https://www.servicenow.com/docs/access?context=update-application-app-mgr&family=zurich&ft:locale=en-US). | | Australia | Upgrade information : Subscription Management version 6.1 is active by default on instances of the Australia release. For more information about updating Subscription Management, see [Update an app or plugin](https://www.servicenow.com/docs/access?context=update-application-app-mgr&family=australia&ft:locale=en-US). | [ ] ## New features Between your current release family and Australia, new features were introduced for Subscription Management. {#dfrn3-subscriptionmanagement-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | [Manage custom applications and table mapping through the platform](https://www.servicenow.com/docs/access?context=allocating-custom-tables-subscr-apps-v2&family=yokohama&ft:locale=en-US) : Map any missing custom applications and tables in Subscription Management to a subscription directly from the Custom Applications list or Custom Table Inventory list. [Support for domain separation](https://www.servicenow.com/docs/access?context=domain-separation-subscription-mgmt&family=yokohama&ft:locale=en-US) : View and filter subscribers by domain for user-based subscriptions. [Subscription allocation counts according to active users](https://www.servicenow.com/docs/access?context=subscription-details-v2&family=yokohama&ft:locale=en-US) : View the total number of active users in a product subscription. Only active users count toward the subscription allocation totals that appear throughout Subscription Management. [Allocate subscriptions to all recommended groups](https://www.servicenow.com/docs/access?context=allocate-subscriptions-v2&family=yokohama&ft:locale=en-US) : Select all recommended groups when allocating subscriptions. [Support for on-premises installation](https://www.servicenow.com/docs/access?context=configuring-subscription-management-v2&family=yokohama&ft:locale=en-US) : Manage subscription usage using Subscription Management on-premises. [Recommended subscription reasoning](https://www.servicenow.com/docs/access?context=addressing-issues-subscription-management-v2&family=yokohama&ft:locale=en-US) : Determine why Subscription Management displays a subscription recommendation when mapping custom tables or custom applications. | | Zurich | [Monitor Workflow Data Fabric usage](https://www.servicenow.com/docs/access?context=monitoring-wdf-capability-use&family=zurich&ft:locale=en-US) : Monitor and track Workflow Data Fabric capability usage and view the relative token use rate of each capability. [Manage custom applications and table mapping through the platform](https://www.servicenow.com/docs/access?context=allocating-custom-tables-subscr-apps-v2&family=zurich&ft:locale=en-US) : Map any missing custom application and tables in Subscription Management to a subscription directly from the Custom Applications list or Custom Table Inventory list. [Support for domain separation](https://www.servicenow.com/docs/access?context=domain-separation-subscription-mgmt&family=zurich&ft:locale=en-US) : View and filter subscribers by domain for user-based subscriptions and view Now Assist usage by domain. | | Australia | [Support for domain separation](https://www.servicenow.com/docs/access?context=domain-separation-subscription-mgmt&family=australia&ft:locale=en-US) : View and filter subscribers by domain for user-based subscriptions and view Now Assist usage by domain. [Monitor Workflow Data Fabric usage](https://www.servicenow.com/docs/access?context=monitoring-wdf-capability-use&family=australia&ft:locale=en-US) : Monitor and track Workflow Data Fabric capability usage and view the relative token use rate of each capability. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Subscription Management features. {#dfrn3-subscriptionmanagement-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | [Hidden user-based subscription allocations](https://www.servicenow.com/docs/access?context=subscriptions-overview-v2&family=yokohama&ft:locale=en-US) : To help prevent inaccuracy when allocations aren't complete, allocation details for user-based subscriptions are now hidden from the Subscription Management overview. Contact your account executive for user-based subscription allocation details. [Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=yokohama&ft:locale=en-US) : Now Assist usage measurement is evolving. If your instances are below Yokohama Patch 12, update Subscription Management to version 6.0.2 or later on all instances to avoid mixed measurement types. For more information, see [Now Assist Usage - Overview \& New Measurement Logic \[KB2704710\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710). [Allocation charts reflect only active users](https://www.servicenow.com/docs/access?context=subscription-details-v2&family=yokohama&ft:locale=en-US) : The Allocation summary and Allocation history charts on the subscription details page reflect only the subscriptions allocated to active users for each month following the upgrade. [Auditing App Engine V1 usage](https://www.servicenow.com/docs/access?context=allocating-custom-tables-subscr-apps-v2&family=yokohama&ft:locale=en-US) : The App Engine Usage dashboard has been restored. For details on auditing App Engine V1 usage, see the [Auditing App Engine v1 \[KB0999383\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0999383) article in the Now Support Knowledge Base. | | Zurich | [Support for Moveworks consumption tracking](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=zurich&ft:locale=en-US) : Starting in Zurich patch 13, Moveworks consumption can now be measured as part of your Assist meter, following the same subscription rules as other assist-based products. For more information about the timeline and required steps for integration, see [Moveworks Assist in Subscription Management: Rollout Timeline, Customer Actions \& FAQ \[KB3147691\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3147691) on the Now Support Knowledge Base. [Streamlined user-based subscription allocation starting in Zurich Path 11](https://www.servicenow.com/docs/access?context=managing-user-subscriptions-v2&family=zurich&ft:locale=en-US) : To simplify the Subscription Management experience, the manual allocation workflow for user-based subscriptions has been removed for administrators who have never used it. Administrators who have manually allocated user-based subscriptions before can still make manual allocations. [Hidden user-based subscription allocations](https://www.servicenow.com/docs/access?context=subscriptions-overview-v2&family=zurich&ft:locale=en-US) : To help prevent inaccuracy when allocations aren't complete, allocation details for user-based subscriptions are now hidden from the Subscription Management overview. Contact your account executive for user-based subscription allocation details. [Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=zurich&ft:locale=en-US) : Now Assist usage measurement is evolving. If your instances are below Zurich Patch 6, update Subscription Management to version 6.0.2 or later on all instances to avoid mixed measurement states. For more information, see [Now Assist Usage - Overview \& New Measurement Logic \[KB2704710\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710). Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [Assist usage excludes demo data](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=zurich&ft:locale=en-US) : Demonstration instances are excluded from the total Assist usage count to improve tracking of Assist consumption. | | Australia | [Support for Moveworks consumption tracking](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=australia&ft:locale=en-US) : Starting in Australia patch 7, Moveworks consumption can now be measured as part of your Assist meter, following the same subscription rules as other assist-based products. For more information about the timeline and required steps for integration, see [Moveworks Assist in Subscription Management: Rollout Timeline, Customer Actions \& FAQ \[KB3147691\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3147691) on the Now Support Knowledge Base. [Now Assist usage excludes demo data](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=australia&ft:locale=en-US) : Demonstration instances are excluded from the total Now Assist usage count to improve tracking of Assist consumption. The accrual time field displays when Now Assist data was last accrued. [Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=australia&ft:locale=en-US) : Now Assist usage measurement is evolving. Update Subscription Management to version 6.1 or later on all instances to avoid mixed measurement states. For more information, see [Now Assist Usage - Overview \& New Measurement Logic: January 2026 \[KB2704710\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710) on the Now Support Knowledge Base. [Streamlined user-based subscription allocation](https://www.servicenow.com/docs/access?context=managing-user-subscriptions-v2&family=australia&ft:locale=en-US) : To simplify the Subscription Management experience, the manual allocation workflow for user-based subscriptions has been removed for administrators who have never used it. Administrators who have manually allocated user-based subscriptions before can still make manual allocations. [Hidden user-based subscription allocations](https://www.servicenow.com/docs/access?context=subscriptions-overview-v2&family=australia&ft:locale=en-US) : To help prevent inaccuracy when allocations aren't complete, allocation details for user-based subscriptions are now hidden from the Subscription Management overview. Contact your account executive for user-based subscription allocation details. | [ ] ## Removed Between your current release family and Australia, some Subscription Management features or functionality were removed. {#dfrn3-subscriptionmanagement-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Subscription Management features or functionality were deprecated. {#dfrn3-subscriptionmanagement-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | The Custom tables chart has been removed from the subscription details page. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Subscription Management. {#dfrn3-subscriptionmanagement-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | Activation information : Subscription Management is a ServiceNow AI Platform feature that is active by default. Updates for Subscription Management are available through the [https://www.servicenow.com/docs/access?context=external.sn-app-store\&family=yokohama\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=external.sn-app-store&family=yokohama&ft:locale=en-US). For cumulative release notes information for applications available on the ServiceNow Store, see [https://www.servicenow.com/docs/access?context=sn-store-release-notes\&family=yokohama\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). | | Zurich | Activation information : Subscription Management is a ServiceNow AI Platform feature that is active by default. Updates for Subscription Management are available through the [https://www.servicenow.com/docs/access?context=external.sn-app-store\&family=zurich\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=external.sn-app-store&family=zurich&ft:locale=en-US). For cumulative release notes information for applications available on the ServiceNow Store, see [https://www.servicenow.com/docs/access?context=sn-store-release-notes\&family=zurich\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Subscription Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Subscription Management is a ServiceNow AI Platform feature that is active by default. Updates for Subscription Management are available through the [https://www.servicenow.com/docs/access?context=external.sn-app-store\&family=australia\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=external.sn-app-store&family=australia&ft:locale=en-US). For cumulative release notes information for applications available on the ServiceNow Store, see [https://www.servicenow.com/docs/access?context=sn-store-release-notes\&family=australia\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Subscription Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Subscription Management, such as specific requirements or compliance levels. {#dfrn3-subscriptionmanagement-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | * View subscription allocations according to the number of active users. * Select all recommended groups when allocating subscriptions. * Manage subscriptions in an on-premise installation. * Manage custom application and table mapping through the platform, and learn why specific subscriptions are recommended when mapping custom tables and applications. * View subscribers by domain for user-based subscriptions. See [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&family=yokohama&ft:locale=en-US) for more information. Important: Subscription Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | * Manage custom applications and table mapping through the custom application list and custom table inventory list. * View and filter subscribers by domain for user-based subscriptions in domain-separated instances. * View and filter Now Assist usage by domain in domain-separated instances. * Monitor Workflow Data Fabric usage and view token use rate of each capability. Zurich Path 11 * Automatically manage user-based allocations by user roles if you have never used the manual allocation workflow before. See [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&family=zurich&ft:locale=en-US) for more information. | | Australia | * View and filter Now Assist usage by domain in domain-separated instances. * Monitor Workflow Data Fabric usage and view token use rate of each capability. See [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&family=australia&ft:locale=en-US) for more information. | [ ]