--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ay bundleId : - delta3ay --- # Combined Walk-up Experience release notes for upgrades from Yokohama to Australia # Combined Walk-up Experience release notes for upgrades from Yokohama to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Walk-up Experience release notes for upgrades from Yokohama to Australia This consolidated release notes page provides a comprehensive view of the Walk-up Experience updates from Yokohama through Zurich to Australia releases. It is designed to help ServiceNow customers prepare for their upgrade by summarizing new features, changes, removals, deprecations, activation information, and other important details across these release families. Show full answer Show less ## Key Features and Changes * **New Features:** There were no new features introduced for Walk-up Experience between Yokohama and Australia releases. * **Changes:** The only significant change occurred in the Zurich release, where the **Coral theme** became the default for new portal, web, and mobile experiences using Next Experience or Core UI. This theme offers a fresh, brand-neutral look with an optional dark theme for web and mobile to enhance user experience and accessibility. * **Removals and Deprecations:** No features or functionalities were removed or deprecated across these releases. ## Activation and Requirements * **Activation:** Walk-up Experience is part of the ServiceNow AI Platform and requires activation of the Walk-up Experience plugin (com.snc.walkup). This applies from the Zurich release onward. * **Browser and Additional Requirements:** No new or changed browser requirements or additional prerequisites were introduced between Yokohama and Australia releases. ## Accessibility and Localization * **Accessibility:** The introduction of the Coral theme's dark mode option in Zurich supports improved readability and reduced eye strain, aligning with accessibility best practices. * **Localization:** No localization changes were noted across the releases. ## Practical Implications for ServiceNow Customers When upgrading Walk-up Experience from Yokohama to Australia, customers can expect a consistent feature set with minimal changes, focusing primarily on improved user interface aesthetics and accessibility through the Coral theme introduced in Zurich. Activation of the Walk-up Experience plugin is essential to enable these capabilities. No additional configuration or compatibility adjustments are required regarding browsers or localization. This ensures a smooth upgrade path with enhanced usability for end-users through the refreshed theme and dark mode option. Consolidated page of all release notes for Walk-up Experience from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Walk-up Experience release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Walk-up Experience to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-walkupexperience-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Walk-up Experience. {#dfrn3-walkupexperience-summary__entry__10} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Walk-up Experience features. {#dfrn3-walkupexperience-summary__entry__18} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Walk-up Experience features or functionality were removed. {#dfrn3-walkupexperience-summary__entry__26} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Walk-up Experience features or functionality were deprecated. {#dfrn3-walkupexperience-summary__entry__34} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Walk-up Experience. {#dfrn3-walkupexperience-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Walk-up Experience is a ServiceNow AI Platform feature that is available with activation of the Walk-up Experience plugin (com.snc.walkup). For details, see [Activate](https://www.servicenow.com/docs/access?context=activate-walkup-experience&family=zurich&ft:locale=en-US). | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Walk-up Experience we have noted them here. {#dfrn3-walkupexperience-summary__entry__50} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Walk-up Experience we have noted them here. {#dfrn3-walkupexperience-summary__entry__58} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Walk-up Experience, such as specific requirements or compliance levels. {#dfrn3-walkupexperience-summary__entry__66} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Walk-up Experience we have noted them here. {#dfrn3-walkupexperience-summary__entry__74} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Walk-up Experience we have noted them here. {#dfrn3-walkupexperience-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Coral is the new default theme for Next Experience and Core UI, offering a more modern experience. See [Walk-up Experience](https://www.servicenow.com/docs/access?context=walkup-experience-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ]