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sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia

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ft:locale :

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ft:publication_title :

    - australia Combined Product Files

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---

# Combined Advanced AI Search Management Tools release notes for upgrades from Zurich to Australia

# Combined Advanced AI Search Management Tools release notes for upgrades from Zurich to Australia {#ariaid-title1}

Release version: Australia  
Updated November 5, 2026  
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## Summary of Combined Advanced AI Search Management Tools release notes for upgrades from Zurich to Australia

This consolidated release notes document covers all the updates, new features, changes, deprecations, and important upgrade information for ServiceNow's Advanced AI Search Management Tools from the Zurich release through to Australia.
It is designed to help customers prepare for their upgrade by summarizing key product developments and requirements across these releases.
Show full answer Show less  

## New Features

* **Zurich Release:** Introduction of AI Search Analytics dashboard enhancements, including interactive filters that allow analysts to review performance metrics and trends for search applications used in Recommended Actions and the Mobile Platform.
* **Australia Release:** No new feature updates.

## Changes

* **Zurich Release:** The AI Search Analytics dashboard was visually refreshed for a cleaner user experience. The Date range filter was extended to provide access to data from the last 180 days instead of 90 days.
* **Australia Release:** No changes reported.

## Deprecations

* **Zurich \& Australia Releases:** The AI Search Profile dashboard removed the "Searchable Documents" and "Documents by Search Source" visualizations because they relied on deprecated scheduled jobs and legacy dashboard tables that are no longer supported.

## Activation and Installation

To activate Advanced AI Search Management Tools, customers must request installation via the ServiceNow Store. The store also provides cumulative release notes and version history for all related apps.

## Additional Requirements

Both Zurich and Australia releases require customers to have the Usage Insights API application installed from the ServiceNow Store to enable Advanced AI Search Management Tools functionality.

## Other Considerations

* **Browser, Accessibility, and Localization:** No updates or changes were introduced in these areas for either Zurich or Australia releases.

## Key Benefits for ServiceNow Customers

* Improved AI Search Analytics dashboard capabilities enable deeper and more flexible analysis of search performance over the prior six months.
* Removal of outdated visualizations streamlines the dashboard and ensures compatibility with current platform standards.
* Clear instructions and requirements for activation and prerequisite installations simplify planning for upgrades.  
Consolidated page of all release notes for Advanced AI Search Management Tools from Zurich to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Advanced AI Search Management Tools release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Advanced AI Search Management Tools to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__2}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## New features

Between your current release family and Australia, new features were introduced for Advanced AI Search Management Tools.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__8}

| Release | Release notes |
|-|-|
| Zurich | [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=zurich&ft:locale=en-US) :   The Search application interactive filter now allows analysts to review performance metrics and trends for search applications used in Recommended Actions. [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=zurich&ft:locale=en-US) :   The Search application interactive filter now allows analysts to review performance metrics and trends for the Mobile Platform search application. |
| Australia | No updates for this release. |
[ ]

## Changes

Between your current release family and Australia, some changes were made to existing Advanced AI Search Management Tools features.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__14}

| Release | Release notes |
|-|-|
| Zurich | [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=zurich&ft:locale=en-US) :   The performance metrics, trends, and charts for this dashboard have been refreshed to offer a cleaner visual experience. [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=zurich&ft:locale=en-US) :   The Date range interactive filter now enables you to access data from the last 180 days, rather than the last 90 days. |
| Australia | No updates for this release. |
[ ]

## Removed

Between your current release family and Australia, some Advanced AI Search Management Tools features or functionality were removed.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__20}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Australia, some Advanced AI Search Management Tools features or functionality were deprecated.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__26}

| Release | Release notes |
|-|-|
| Zurich | AI Search Profile dashboard :   The Searchable Documents and Documents by Search Source visualizations have been removed. These visualizations depended on scheduled jobs and legacy dashboard tables which are no longer available. |
| Australia | AI Search Profile dashboard :   The Searchable Documents and Documents by Search Source visualizations have been removed. These visualizations depended on scheduled jobs and legacy dashboard tables which are no longer available. |
[ ]

## Activation information

Review information on how to activate Advanced AI Search Management Tools.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__32}

| Release | Release notes |
|-|-|
| Zurich | Activation information :   Install Advanced AI Search Management Tools by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). |
| Australia | Activation information :   Install Advanced AI Search Management Tools by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Advanced AI Search Management Tools we have noted them here.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__38}

| Release | Release notes |
|-|-|
| Zurich | Additional requirements :   You must have the Usage Insights API application installed from the ServiceNow Store to use Advanced AI Search Management Tools. |
| Australia | Additional requirements :   You must have the Usage Insights API application installed from the ServiceNow Store to use Advanced AI Search Management Tools. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Advanced AI Search Management Tools we have noted them here.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__44}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Advanced AI Search Management Tools, such as specific requirements or compliance levels.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__50}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Advanced AI Search Management Tools we have noted them here.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__56}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Advanced AI Search Management Tools we have noted them here.  
{#dfrn3-advancedaisearchmanagementtools-summary__entry__62}

| Release | Release notes |
|-|-|
| Zurich | * Analyze search trends from the preceding six months using the AI Search Analytics dashboard * Review key performance metrics and reports for your AI Search usage. * Apply interactive filters to view performance analytics for individual search applications and to select the time frame to analyze. See [Advanced AI Search Management Tools](https://www.servicenow.com/docs/access?context=adv-ais-mgmt-tools-content-pack&family=zurich&ft:locale=en-US) for more information. |
| Australia | * Analyze search trends from the preceding six months using the AI Search Analytics dashboard * Review key performance metrics and reports for your AI Search usage. * Apply interactive filters to view performance analytics for individual search applications and to select the time frame to analyze. See [Advanced AI Search Management Tools](https://www.servicenow.com/docs/access?context=adv-ais-mgmt-tools-content-pack&family=australia&ft:locale=en-US) for more information. |
[ ]


