--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Advanced Approval Management AI release notes for upgrades from Zurich to Australia # Combined Advanced Approval Management AI release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Advanced Approval Management AI Release Notes for Upgrades from Zurich to Australia This consolidated release notes document provides ServiceNow customers with essential information on upgrading the Advanced Approval Management AI application from the Zurich release to the Australia release. It includes updates on new features, changes, activation instructions, and compatibility considerations to help you prepare and execute the upgrade smoothly. Show full answer Show less ## New Features The Australia release introduces enhanced capabilities for both approval requesters and approvers using MCP (Multi-Channel Publishing) clients: * **For Requesters:** Ability to retrieve quote details, track approval status via approval history, preview approval routing, add ad-hoc approvers, submit approval requests, and recall approval requests directly through the MCP client. * **For Approvers:** Ability to view quote details, track approval status, access pending approval requests, add ad-hoc approvers, and approve or reject requests via MCP clients. * Natural language interaction is supported in MCP clients, enabling users to perform approval-related tasks and query quote approval statuses conversationally. ## Changes, Removals, and Deprecations No changes, removals, or deprecations of Advanced Approval Management AI features were made between the Zurich and Australia releases. ## Activation and Installation Advanced Approval Management AI is available through the ServiceNow Store. To activate it in the Australia release, customers must request and install the application from the store. The store also provides access to cumulative release notes and version history for all related apps. ## Additional Requirements and Compatibility There are no new additional requirements, browser compatibility changes, localization considerations, or accessibility updates introduced between Zurich and Australia for the Advanced Approval Management AI application. ## Key Outcomes * Enable approval requesters and approvers to efficiently manage quote approvals within MCP-compatible clients, enhancing productivity and user experience. * Leverage natural language processing in approval workflows to streamline communication and reduce manual effort. * Simplify upgrade planning with clear guidance on activation and feature availability without any deprecated or removed functionality. Consolidated page of all release notes for Advanced Approval Management AI from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Advanced Approval Management AI release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Advanced Approval Management AI to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-advancedapprovalmanagementai-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Advanced Approval Management AI. {#dfrn3-advancedapprovalmanagementai-summary__entry__8} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Using MCP tools as a requester : As a requester, you can use the MCP client to: * Get quote details * Track approval status by viewing approval history for a quote * Preview approval routing for a quote * Add an ad-hoc approver * Submit a quote for approval * Recall an approval request for a quote Using MCP tools as an approver : As an approver, you can use the MCP client to: * Get quote details * Track approval status by viewing approval history for a quote * View pending approval requests * Add an ad-hoc approver * Approve or reject an approval request | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Advanced Approval Management AI features. {#dfrn3-advancedapprovalmanagementai-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Advanced Approval Management AI features or functionality were removed. {#dfrn3-advancedapprovalmanagementai-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Advanced Approval Management AI features or functionality were deprecated. {#dfrn3-advancedapprovalmanagementai-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Advanced Approval Management AI. {#dfrn3-advancedapprovalmanagementai-summary__entry__32} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : Install Advanced Approval Management AI by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Advanced Approval Management AI is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Advanced Approval Management AI we have noted them here. {#dfrn3-advancedapprovalmanagementai-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Advanced Approval Management AI we have noted them here. {#dfrn3-advancedapprovalmanagementai-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Advanced Approval Management AI, such as specific requirements or compliance levels. {#dfrn3-advancedapprovalmanagementai-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Advanced Approval Management AI we have noted them here. {#dfrn3-advancedapprovalmanagementai-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Advanced Approval Management AI we have noted them here. {#dfrn3-advancedapprovalmanagementai-summary__entry__62} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | * Enable approval requesters and approvers to access quote approval information and perform approval actions directly from MCP-compatible clients. * Use natural language in an MCP client to get details on quote approval status and perform tasks such as submitting approval requests or approving or rejecting approval requests. See [Advanced Approval Management AI](https://www.servicenow.com/docs/access?context=explore-advanced-approval-mgmt-ai&family=australia&ft:locale=en-US) for more information. | [ ]