--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Advanced Approval Management AI release notes for upgrades from Zurich to Australia # Combined Advanced Approval Management AI release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Advanced Approval Management AI release notes for upgrades from Zurich to Australia This consolidated document provides important information regarding the upgrade of Advanced Approval Management AI from the Zurich release to the Australia release. It highlights new capabilities, activation instructions, and relevant upgrade tasks to help ServiceNow customers smoothly transition and leverage the latest features. Show full answer Show less ## New Features The Australia release introduces enhanced functionality for both requesters and approvers through integration with MCP (Multi-Channel Publishing) clients, enabling more efficient quote approval management: * **Requester capabilities:** Access quote details, track approval status and history, preview approval routing, add ad-hoc approvers, submit quotes for approval, and recall approval requests---all directly within MCP clients. * **Approver capabilities:** View quote details, track approval status and history, see pending approval requests, add ad-hoc approvers, and approve or reject requests using natural language commands within MCP clients. ## Upgrade Considerations There are no changes, removals, or deprecations of Advanced Approval Management AI features between Zurich and Australia releases. Customers should review and complete any pre- and post-upgrade tasks as recommended. ## Activation and Availability Advanced Approval Management AI is available for installation via the ServiceNow Store. Customers must request the application through the store to activate it. The ServiceNow Store also provides version history and cumulative release notes for all released apps, assisting in informed upgrade planning. ## Additional Information * No updates regarding additional system requirements, browser compatibility, accessibility, or localization were introduced in this upgrade. * The integration with MCP clients enhances user experience by allowing natural language interactions for approval processes, streamlining quote approvals directly within familiar communication channels. Consolidated page of all release notes for Advanced Approval Management AI from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Advanced Approval Management AI release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Advanced Approval Management AI to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-advancedapprovalmanagementai-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Advanced Approval Management AI. {#dfrn3-advancedapprovalmanagementai-summary__entry__8} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Using MCP tools as a requester : As a requester, you can use the MCP client to: * Get quote details * Track approval status by viewing approval history for a quote * Preview approval routing for a quote * Add an ad-hoc approver * Submit a quote for approval * Recall an approval request for a quote Using MCP tools as an approver : As an approver, you can use the MCP client to: * Get quote details * Track approval status by viewing approval history for a quote * View pending approval requests * Add an ad-hoc approver * Approve or reject an approval request | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Advanced Approval Management AI features. {#dfrn3-advancedapprovalmanagementai-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Advanced Approval Management AI features or functionality were removed. {#dfrn3-advancedapprovalmanagementai-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Advanced Approval Management AI features or functionality were deprecated. {#dfrn3-advancedapprovalmanagementai-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Advanced Approval Management AI. {#dfrn3-advancedapprovalmanagementai-summary__entry__32} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : Install Advanced Approval Management AI by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Advanced Approval Management AI is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Advanced Approval Management AI we have noted them here. {#dfrn3-advancedapprovalmanagementai-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Advanced Approval Management AI we have noted them here. {#dfrn3-advancedapprovalmanagementai-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Advanced Approval Management AI, such as specific requirements or compliance levels. {#dfrn3-advancedapprovalmanagementai-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Advanced Approval Management AI we have noted them here. {#dfrn3-advancedapprovalmanagementai-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Advanced Approval Management AI we have noted them here. {#dfrn3-advancedapprovalmanagementai-summary__entry__62} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | * Enable approval requesters and approvers to access quote approval information and perform approval actions directly from MCP-compatible clients. * Use natural language in an MCP client to get details on quote approval status and perform tasks such as submitting approval requests or approving or rejecting approval requests. See [Advanced Approval Management AI](https://www.servicenow.com/docs/access?context=explore-advanced-approval-mgmt-ai&family=australia&ft:locale=en-US) for more information. | [ ]