--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined AI Cost Management release notes for upgrades from Zurich to Australia # Combined AI Cost Management release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined AI Cost Management release notes for upgrades from Zurich to Australia This consolidated release notes document provides ServiceNow customers with essential information to prepare for upgrading AI Cost Management from the Zurich to Australia release. It summarizes new features, changes, and important upgrade tasks that impact AI cost tracking and management. Show full answer Show less ## Key Features * **Integration with AI Providers:** Import AI cost and usage data daily from Anthropic Claude Enterprise and Microsoft Copilot, enabling centralized cost management across these platforms. * **Home View Dashboard:** Monitor active alerts, total AI expenditure across Claude and Copilot, and identify top spenders within a selected time period for better visibility. * **Detailed Spend and Usage Analytics:** Analyze month-over-month spending trends broken down by products, models, cost centers, departments, and users, with the ability to drill down for granular insights. * **AI Spend Limits and Alerts:** Set monthly spending limits at various organizational levels (account, cost center, department). Configure percentage thresholds to trigger alerts and view user spend limits imported from Anthropic. * **Alert Management:** Receive alerts when spending approaches or exceeds set limits, with severity levels assigned based on spending velocity, allowing proactive budget control. ## Upgrade and Activation Information * **Pre- and Post-Upgrade Tasks:** Customers should review and complete the specified tasks to ensure a smooth upgrade experience. * **Activation:** AI Cost Management must be installed by requesting it through the ServiceNow Store. This centralizes app management and keeps customers informed about the latest versions and features. ## Additional Notes * No features were removed, changed, or deprecated between Zurich and Australia releases for AI Cost Management. * No updates to browser requirements, accessibility, localization, or additional requirements were introduced with this upgrade. * The Australia release enhances AI cost tracking by automating retrieval and processing of usage and cost data, helping customers manage their AI budgets effectively and avoid overages through configurable limits and alerts. Consolidated page of all release notes for AI Cost Management from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family AI Cost Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading AI Cost Management to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-aicostmanagement-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for AI Cost Management. {#dfrn3-aicostmanagement-summary__entry__8} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [Integrating with AI providers](https://www.servicenow.com/docs/access?context=integrating-ai-saas-providers&family=australia&ft:locale=en-US) : Import AI cost and usage data from Anthropic Claude Enterprise and Microsoft Copilot. Data is refreshed daily. [Home view](https://www.servicenow.com/docs/access?context=home-view&family=australia&ft:locale=en-US) : Use the Home view to review active alerts, total AI spend across Claude and Copilot, and top spenders for a given time period. [View your AI spend and usage](https://www.servicenow.com/docs/access?context=view-ai-usage-spend&family=australia&ft:locale=en-US) : Review month-over-month trends and see spend attributed to products, models, cost centers, departments, and users. Drill down to view spend broken down even further. [Set up an AI spend limit](https://www.servicenow.com/docs/access?context=set-up-spend-limits&family=australia&ft:locale=en-US) : Set monthly spend limits at the account, cost center, and department level. View user spend limits imported from Anthropic. Configure percentage thresholds on spend limits that, when exceeded, trigger alerts. [Review AI spend alerts](https://www.servicenow.com/docs/access?context=review-resolve-alerts&family=australia&ft:locale=en-US) : Review alerts generated when a spend limit threshold is exceeded and take action to avoid over-spend. Each alert is assigned a severity based on how quickly spend is burning against the limit. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing AI Cost Management features. {#dfrn3-aicostmanagement-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some AI Cost Management features or functionality were removed. {#dfrn3-aicostmanagement-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some AI Cost Management features or functionality were deprecated. {#dfrn3-aicostmanagement-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate AI Cost Management. {#dfrn3-aicostmanagement-summary__entry__32} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : Install AI Cost Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Note: AI Cost Management is available in the ServiceNow Store. For details, see the following activation information. | [ ] ## Additional requirements If any additional requirements were introduced or changed for AI Cost Management we have noted them here. {#dfrn3-aicostmanagement-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for AI Cost Management we have noted them here. {#dfrn3-aicostmanagement-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for AI Cost Management, such as specific requirements or compliance levels. {#dfrn3-aicostmanagement-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for AI Cost Management we have noted them here. {#dfrn3-aicostmanagement-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for AI Cost Management we have noted them here. {#dfrn3-aicostmanagement-summary__entry__62} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | * Track, maintain, and optimize spend across your AI accounts. * Automatically retrieve and process usage and cost data for your AI accounts through supported provider integrations. * Stay ahead of potential AI budget overages through configurable spend limits and alerts. See [AI Cost Management](https://www.servicenow.com/docs/access?context=ai-cost-management&family=australia&ft:locale=en-US) for more information. | [ ]