--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Alumni Center release notes for upgrades from Zurich to Australia # Combined Alumni Center release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Alumni Center Release Notes for Upgrades from Zurich to Australia This consolidated document provides a comprehensive view of the Alumni Center release notes for ServiceNow customers upgrading from the Zurich to Australia release families. It highlights new features, changes, deprecations, and important upgrade considerations specifically for the Alumni Center application, enabling organizations to prepare effectively and leverage the latest capabilities. Show full answer Show less ## Key Features Introduced (Zurich Release) * **Alumni Center Revamp:** A redesigned alumni home page serves as a centralized hub where former employees can update personal details, manage preferences, and receive personalized job recommendations. It also provides streamlined access to alumni services, news, resources, and tasks to maintain engagement. * **Alumni Self-registration:** Former employees can self-register using a validated personal email to confirm alumni status, preventing impersonation or duplication. * **Automatic Alumni User Creation:** Configurable processes enable automatic creation of alumni user accounts during employee offboarding. Admins can apply termination condition rules and require approvals to control this automation. * **Personal Details Verification:** Offboarding employees can review and confirm key personal details (email, phone, shipping address) via Employee Center to-dos and offboarding journeys, simplifying communication and alumni onboarding. ## Changes, Removals, and Deprecations * No feature changes or removals were made between Zurich and Australia releases for the Alumni Center. * Deprecations in Zurich include removal of certain email properties (e.g., `snasc.selfregistration.personal.email.domains`) and deleted import-related properties to streamline configuration. * No new deprecations occurred in the Australia release. ## Activation and Additional Information * Alumni Center must be installed via the ServiceNow Store; no changes to activation steps were introduced in the Australia release. * No updates were made regarding additional system requirements, browser compatibility, accessibility, or localization between Zurich and Australia. * The application name was updated from "Alumni Service Center" to "Alumni Center" to reflect the revamped experience aligned with Employee Center Pro features. ## Practical Benefits for ServiceNow Customers * Customers upgrading to Australia can rely on the robust Alumni Center foundation introduced in Zurich, featuring enhanced alumni engagement and streamlined user management. * The automatic alumni account creation and self-registration capabilities reduce manual administrative effort and improve data accuracy. * Alumni users benefit from personalized services, easy profile management, and better access to job opportunities and communications. * Administrators have flexible configuration options to tailor alumni processes to organizational needs, including termination triggers and registration forms. Consolidated page of all release notes for Alumni Center from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Alumni Center release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Alumni Center to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-alumnicenter-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Alumni Center. {#dfrn3-alumnicenter-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [\[Placeholder link text to key alumni-service-center\]](https://www.servicenow.com/docs/access?context=alumni-service-center&family=zurich&ft:locale=en-US)Alumni Center revamp : The revamped alumni home page is a central hub where former employees can update their details, manage preferences, and access personalized job recommendations. It also provides quick access to alumni services, news, resources, and tasks to stay connected and engaged.Alumni can maintain their employment history with legacy \& latest employment details.Alumni can view the existing job opportunities​ and also get personal job recommendation based on your job preferences. [Alumni Self-registration](https://www.servicenow.com/docs/access?context=alumni-self-registration&family=zurich&ft:locale=en-US) : A former employee can sign up on the Alumni Center and provide details to register as an alumni. The personal email provided by the employee is validated to verify the employee status ensuring accurate identification and preventing impersonation or duplication. [Configure automatic alumni user creation](https://www.servicenow.com/docs/access?context=configure-alumni-creation&family=zurich&ft:locale=en-US) : Alumni user creation is streamlined with a configurable process that allows organizations to generate alumni accounts automatically during an employee offboarding. ​Configurable termination conditions can be used to create the alumni and admins can restrict automatic creation with approvals if needed. [Personal Details Verification](https://www.servicenow.com/docs/access?context=asc-properties&family=zurich&ft:locale=en-US) : Employees in the offboarding stage can review and confirm their personal details such as email, phone number, and shipping address to facilitate effective communication post offboarding and ease alumni onboarding. The offboarding task is available in the Employee Center to-dos and offboarding journeys. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Alumni Center features. {#dfrn3-alumnicenter-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Alumni Center features or functionality were removed. {#dfrn3-alumnicenter-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Alumni Center features or functionality were deprecated. {#dfrn3-alumnicenter-summary__entry__26} | Release | Release notes | |-|-| | Zurich | * Email property - sn_asc.self_registration.personal.email.domains * Deleted properties - sn_asc.import.default.state, sn_asc.import.user_name.max.tries, sn_asc.import.alumni.suffix | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Alumni Center. {#dfrn3-alumnicenter-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Install Alumni Center by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Alumni Center is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Alumni Center we have noted them here. {#dfrn3-alumnicenter-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Alumni Center we have noted them here. {#dfrn3-alumnicenter-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Alumni Center, such as specific requirements or compliance levels. {#dfrn3-alumnicenter-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Alumni Center we have noted them here. {#dfrn3-alumnicenter-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Alumni Center we have noted them here. {#dfrn3-alumnicenter-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * The application name Alumni Service Center is now called Alumni Center. * As an alumni, you can see the revamped Alumni Center with Employee Center Pro experiences such as My Active Items, Proactive Prompts, and Content Widgets. * As an alumni, you can use improved alumni services available out-of-the-box. * As an alumni, you can securely access your documents directly from your profile. * As an alumni, use the Register as alumni option to create an account with the Alumni Center and login to the Alumni Center website. * As an alumni registering in the Alumni Center portal, you can enter details like first name, last name, personal email address and employee number which can be used to verify and match the ex-employee records. * As an alumni, you can maintain and update your personal details directly within your profile. * As an alumni, you can enter your legacy employment details and latest employment details to maintain your employment history. * As an alumni, your can enable or disable notifications for recommended job opportunities, and news/event updates in your profile. * As an alumni admin, you can configure the customer specific termination conditions using the HR profile fields to trigger alumni creation process automatically on employee termination. * As an alumni admin, you can configure the Alum Self-registration form based on the organization needs. * As an alumni admin, you can highlight and showcase the recommended job opportunities. See [\[Placeholder link text to key alumni-service-center\]](https://www.servicenow.com/docs/access?context=alumni-service-center&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ]