--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Buying Group release notes for upgrades from Zurich to Australia # Combined Buying Group release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Buying Group release notes for upgrades from Zurich to Australia This consolidated release notes page is designed to help ServiceNow customers prepare for upgrading the Buying Group application from the Zurich release family to Australia. It summarizes new features, changes, and key activation details relevant specifically to the Buying Group application across these releases. Show full answer Show less ## Key Features * **Separate Buying Groups per Product Family or Solution:** Customers can now create distinct buying groups for each product family or solution within an account. This enables clearer alignment by accounting for different decision-makers, influencers, and users involved in various purchase decisions. * **Buying Group Members with Defined Roles:** You can add buying group members with specific roles to enable role-based engagement and improve internal alignment throughout the buying process. * **Associate Multiple Buying Groups with an Opportunity:** Enhances visibility of stakeholders and supports complex deal management by allowing multiple buying groups to be linked to a single opportunity for more targeted engagement. ## Changes There are no changes, removals, or deprecations to existing Buying Group features between Zurich and Australia releases. ## Activation Information Buying Group is available for installation via the ServiceNow Store. To activate, customers need to request the application through the Store. The ServiceNow Store also provides cumulative release notes and app version history for reference. ## Additional Notes * There are no new additional requirements, browser requirements, accessibility updates, or localization changes introduced for Buying Group in the Australia release compared to Zurich. * Buying Group maintains visibility into customer stakeholders involved in purchasing decisions, supporting multiple roles and persisting throughout the sales opportunity lifecycle. Consolidated page of all release notes for Buying Group from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Buying Group release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Buying Group to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-buyinggroup-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Buying Group. {#dfrn3-buyinggroup-summary__entry__8} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [Create separate buying groups for each product family or solution within an account](https://www.servicenow.com/docs/access?context=create-new-buying-groups&family=australia&ft:locale=en-US) : Avoid confusion or overlap and efficiently map the right stakeholders involved in different purchase decision for an account by creating separate buying groups for each product family or solution, which helps account for differing decision‑makers, influencers, and users. [Add buying group members with different roles](https://www.servicenow.com/docs/access?context=add-buying-group-member&family=australia&ft:locale=en-US) : Enable role‑specific engagement, and improve alignment throughout the buying process by adding buying group members with defined roles. [Associate multiple buying groups against an opportunity](https://www.servicenow.com/docs/access?context=associate-buying-groups-to-an-opportunity&family=australia&ft:locale=en-US)​ : Improve stakeholder visibility, support complex deal management, and enable more targeted engagement across solutions by associating multiple buying groups with an opportunity. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Buying Group features. {#dfrn3-buyinggroup-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Buying Group features or functionality were removed. {#dfrn3-buyinggroup-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Buying Group features or functionality were deprecated. {#dfrn3-buyinggroup-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Buying Group. {#dfrn3-buyinggroup-summary__entry__32} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : Install Buying Group by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Buying Group is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Buying Group we have noted them here. {#dfrn3-buyinggroup-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Buying Group we have noted them here. {#dfrn3-buyinggroup-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Buying Group, such as specific requirements or compliance levels. {#dfrn3-buyinggroup-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Buying Group we have noted them here. {#dfrn3-buyinggroup-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Buying Group we have noted them here. {#dfrn3-buyinggroup-summary__entry__62} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Buying Group provides information on the customer stakeholders involved in a purchase decision for a product or solution, supporting multiple roles and persisting before, during, and after an opportunity. See [Buying Group](https://www.servicenow.com/docs/access?context=explore-buying-group&family=australia&ft:locale=en-US) for more information. | [ ]