--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Card data security release notes for upgrades from Zurich to Australia # Combined Card data security release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Card Data Security Release Notes for Upgrades from Zurich to Australia This consolidated release notes document assists ServiceNow customers in preparing for upgrades of Card Data Security from the Zurich to Australia release. It outlines new features, changes, and important activation and upgrade information to help ensure a smooth transition and maintain compliance with Payment Card Industry (PCI) standards. Show full answer Show less ## New Features * **Zurich Release:** Introduced Card Data Security tokenization for secure card data handling within Financial Services Operations (FSO) dispute workflows. Customers can configure tokenization values, establish connections with core and third-party systems such as Visa and Mastercard, and manage tokenizer resources. * **Australia Release:** Enhanced capabilities include viewing documents securely stored in a tokenizer service vault via the Card Data Security container, without storing sensitive documents in the ServiceNow instance. * Support for displaying, masking, or redacting Primary Account Number (PAN) values within the workspace using the Card Data Security container. * Updated attachment panel to view external documents from card networks, acquirers, and merchants at the transaction level of disputes, leveraging the tokenizer service vault. * Enhanced integrations with Mastercard and Visa to support document downloads within Card Data Security. ## Changes * **Zurich Release:** The Coral theme became the default for new portal, web, and mobile experiences, providing a fresh, brand-neutral look with a dark theme option. * **Australia Release:** Added a UI builder page that enables display of external documents from card networks, acquirers, and merchants at the transaction level when Card Data Security is installed. ## Removals and Deprecations No Card Data Security features or functionalities were removed or deprecated between Zurich and Australia releases. ## Activation and Installation Card Data Security is available for installation through the ServiceNow Store. Customers must request the application from the store to activate it in their environment. This applies to both Zurich and Australia releases, with no changes in the activation process. ## Additional Information * No updates regarding additional technical requirements, browser requirements, accessibility, or localization were introduced between Zurich and Australia. * The solution supports PCI compliance by integrating tokenization in dispute workflows and enabling secure handling of sensitive card data. ## Key Outcomes for Customers * Enhanced security and compliance by tokenizing sensitive card data and integrating with major payment networks and third-party services. * Improved user experience with the ability to securely view and manage sensitive documents and PAN data within ServiceNow without storing them locally. * Streamlined dispute management through updated attachment panels and tighter integrations with Visa and Mastercard services. * Consistent activation and upgrade process via the ServiceNow Store, ensuring access to the latest features and security enhancements. Consolidated page of all release notes for Card data security from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Card data security release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Card data security to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-carddatasecurity-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Card data security. {#dfrn3-carddatasecurity-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Card Data Security](https://www.servicenow.com/docs/access?context=card-data-security&family=zurich&ft:locale=en-US) : Tokenize secure card data in FSO dispute workflows by integrating with a tokenizer service through Card data security. You can configure which values to tokenize, establish connections to core systems and third-party systems like Visa and Mastercard, and manage tokenizer resource configurations. | | Australia | [View documents in the tokenizer service vault](https://www.servicenow.com/docs/access?context=card-data-security-component&family=australia&ft:locale=en-US) : Use the Card data security container to display documents in the tokenizer service vault without storing sensitive documents in your ServiceNow instance. [PAN display](https://www.servicenow.com/docs/access?context=reveal-a-pan-using-card-data-security&family=australia&ft:locale=en-US) : Display, mask, or redact PAN values in the workspace with the Card data security container. [Updated attachment panel](https://www.servicenow.com/docs/access?context=manage-attachments-in-card-data-security&family=australia&ft:locale=en-US) : View external documents from card networks, acquirers, and merchants at the transaction level of a dispute, which are stored in the tokenizer service vault. [Mastercard and Visa integration updates](https://www.servicenow.com/docs/access?context=spokes&family=australia&ft:locale=en-US) : Updated Mastercard and Visa actions and integrations to support document download in Card data security. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Card data security features. {#dfrn3-carddatasecurity-summary__entry__14} | Release | Release notes | |-|-| | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | [Attachments panel](https://www.servicenow.com/docs/access?context=manage-attachments-in-card-data-security&family=australia&ft:locale=en-US) : A UI builder page has been added to display external documents from card networks, acquirers, and merchants at the transaction level when Card data security is installed. | [ ] ## Removed Between your current release family and Australia, some Card data security features or functionality were removed. {#dfrn3-carddatasecurity-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Card data security features or functionality were deprecated. {#dfrn3-carddatasecurity-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Card data security. {#dfrn3-carddatasecurity-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Install Card data security by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Card data security is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Install Card data security by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Card data security is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Card data security we have noted them here. {#dfrn3-carddatasecurity-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Card data security we have noted them here. {#dfrn3-carddatasecurity-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Card data security, such as specific requirements or compliance levels. {#dfrn3-carddatasecurity-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Card data security we have noted them here. {#dfrn3-carddatasecurity-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Card data security we have noted them here. {#dfrn3-carddatasecurity-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Ensure Payment Card Industry (PCI) compliance and the secure handling of sensitive card data with an integrated tokenization solution for Financial Services Operations disputes. * Integrate with major core systems and third-party systems, including (but not limited to) Visa, Mastercom, Mastercom Extended, Ethoca, Verifi, and Visa Stop Payment Service. Visa and Mastercom are predefined integrations. See [Card Data Security](https://www.servicenow.com/docs/access?context=card-data-security&family=zurich&ft:locale=en-US) for more information. | | Australia | * Display sensitive documents, and mask or reveal PANs in the FSO workspace with the Card data security container. * View external documents from card networks, acquirers, and merchants at the transaction level of a dispute in an updated Attachments view. See [Card Data Security](https://www.servicenow.com/docs/access?context=card-data-security&family=australia&ft:locale=en-US) for more information. | [ ]