--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Continuous Authorization and Monitoring release notes for upgrades from Zurich to Australia # Combined Continuous Authorization and Monitoring release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 9 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Continuous Authorization and Monitoring Release Notes for Upgrades from Zurich to Australia This consolidated update summarizes all key Continuous Authorization and Monitoring (CAM) release notes from the Zurich to Australia versions. It guides ServiceNow customers through new features, important upgrade tasks, changes, and enhancements introduced in these releases, helping ensure a smooth transition and improved governance, risk, and compliance (GRC) management. Show full answer Show less ## Key Features * **Workflow Configuration Enhancements (Zurich):** Administrators can create and manage multiple custom workflows within a package, including defining GRC state models, versioning workflows, configuring approvals, performing risk assessments, and migrating NIST RMF flows for better standardization. * **Boundary Management Improvements:** Introduced a Child Boundaries list enabling one-to-many hierarchical relationships between boundaries, visualized in diagrams and sidebars; dynamic boundary filters now update system elements automatically based on conditions; boundary operational status synchronizes with package life cycles for seamless status updates. * **OSCAL Support and Enhancements:** Users can generate and download OSCAL SSP and POA\&M files directly from authorization packages. The OSCAL import playbook supports importing individual POA\&M JSON files, automated user and group mapping by exact name matches, and populates roles and responsibilities for streamlined imports. Overlays allow adding, subtracting, or customizing control objectives within packages. * **Australia Release Additions:** Support for importing and exporting OSCAL Assessment Plan (AP) and Assessment Results (AR) models enhances compliance reporting capabilities. Control attestation stages can be skipped at the package level to expedite workflow progression. Control tailoring requests now support overlay control changes, enabling incremental control set modifications without resetting package life cycles. Additional OSCAL data fields are supported for richer compliance details. * **UI and Usability Improvements:** Coral theme introduced as default for portals and mobile, improving user experience with a fresh look and dark mode option. Authorization boundaries and package layouts are reorganized vertically for clarity. CAM workspace homepage now uses card-based layouts with organized headers and sidebars. * **New Administrative Tools:** A CAM System Properties page enables configuration of various system properties. Widgets such as Ageing of Packages track package progress across life cycle stages. New authorization document tabs consolidate ATO artifact reports. ## Important Upgrade Information * Before upgrading to Australia, review and complete pre- and post-upgrade tasks to ensure system coherence and leverage new features. * No features were removed or deprecated between Zurich and Australia releases. * Continuous Authorization and Monitoring is available via the ServiceNow Store and should be requested for installation or upgrade. * No new browser, accessibility, localization, or additional requirements were introduced. ## Practical Benefits for ServiceNow Customers * Enhanced workflow and boundary management streamline GRC processes with better flexibility and automation. * Improved OSCAL import/export capabilities simplify compliance documentation and reporting. * UI and system property enhancements improve administrator control and user navigation experience. * Skipping attestation and supporting incremental control tailoring accelerates package lifecycle management. * Comprehensive mapping of users, groups, and roles reduces manual effort during OSCAL data imports. Consolidated page of all release notes for Continuous Authorization and Monitoring from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Continuous Authorization and Monitoring release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Continuous Authorization and Monitoring to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Continuous Authorization and Monitoring. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [\[Placeholder link text to key cam-workflow-configurator\]](https://www.servicenow.com/docs/access?context=cam-workflow-configurator&family=zurich&ft:locale=en-US) : Streamline governance, risk, and compliance processes with the CAM Workflow Configuration. This feature allows administrators to: * Create and manage multiple workflows within a package. * Define GRC State Models for custom workflows. * Configure and version workflows. * Evaluate workflow version impacts to retrieve baseline controls. * Set up workflow-specific approval configurations. * Perform risk assessments across CAM objects. * Migrate the NIST RMF flow to workflow configuration for improved standardization. [\[Placeholder link text to key add-child-boundary\]](https://www.servicenow.com/docs/access?context=add-child-boundary&family=zurich&ft:locale=en-US) : Introducing a new Child Boundaries list that enables a one-to-many boundary hierarchy, allowing you to create relationships between boundaries. This hierarchy is visualized in both the sidebar and diagram view, showing one parent boundary with multiple child boundaries. OSCAL export and import now include the parent boundary relationship if present. Dynamic Boundary Filters [Dynamic boundary filters](https://www.servicenow.com/docs/access?context=create-boundary-filter&family=zurich&ft:locale=en-US) : Select the Dynamic Filter option in boundary filters to update system elements according to filter conditions. When disabled, the system elements remain unchanged. This update enhances the flexibility of boundary filter management. [Boundary operational status automation](https://www.servicenow.com/docs/access?context=cam-form-authorization-boundary&family=zurich&ft:locale=en-US) : Linking boundary operational status to the package life cycle ensures seamless integration. Key changes include: * Automatic update of boundary status to Operational when a package moves to the Monitor state. * Transition of Boundary status to Reauthorize as the Package Authorization date approaches. This update maintains synchronization between package and boundary states, enhancing overall system coherence. [\[Placeholder link text to key export-oscal-files-from-authorization-package\]](https://www.servicenow.com/docs/access?context=export-oscal-files-from-authorization-package&family=zurich&ft:locale=en-US) : Generating and downloading OSCAL SSP and POA\&M files is supported directly from within a authorization package. The supported file types include: * Catalog * Overlay Catalog * Profile * SSP * POA\&M [OSCAL import enhancements](https://www.servicenow.com/docs/access?context=import-oscal&family=zurich&ft:locale=en-US) : Enhancing the OSCAL import experience, the OSCAL import playbook now allows you to: * Import individual POA\&M JSON files. * User Mapping: Automatically map users to existing ServiceNow users based on exact name matches, with the option to manually adjust mappings. * Group Mapping: Automatically map groups to existing ServiceNow groups based on exact name matches, with the option to manually adjust mappings. * Roles and Responsibilities: Populate relevant package fields with roles and responsibilities. [Overlay enhancement](https://www.servicenow.com/docs/access?context=prepare-auth-pkg&family=zurich&ft:locale=en-US) : Apply policies as an overlay in an authorization package to determine how the control objectives in the policy impact the baseline. This can be done in the following ways: * Addition: Create control objectives to address specific requirements not covered in the baseline. * Subtraction: Move existing control objectives to Not Applicable. * Customization: Create, move existing control objectives to not applicable, or skip control objectives. [OSCAL enhancements](https://www.servicenow.com/docs/access?context=oscal-cam-ws&family=zurich&ft:locale=en-US) : Use the OSCAL import playbook to follow a user-friendly, step-by-step approach for importing OSCAL models. Using the playbook, you can: * Add multiple Catalog overlay files. * Preview OSCAL data before importing them to confirm accuracy. You can preview the following: * Authorization boundary * Authorization package * System elements * Information types * Baseline controls * Inherited controls * Hybrid controls * Not applicable controls * Policies * Control objectives * Control objectives requirements * Skipped objects in the preview, such as control objectives, policies, authorization boundaries and packages can be individually overridden. | | Australia | [Support for exporting and importing the OSCAL Assessment Results (AR) model](https://www.servicenow.com/docs/access?context=oscal-cam-ws&family=australia&ft:locale=en-US) : After upgrading to version 22.3.3, Continuous Authorization and Monitoring supports import and export of OSCAL data for Assessment Results (AR) format. [Skip attestations configuration for controls within a package](https://www.servicenow.com/docs/access?context=skip-attestations&family=australia&ft:locale=en-US) : After upgrading to version 22.3.3, skip the attestation stage at the package level and move controls directly from Draft to Review without completing the attestation workflow. [Control tailoring request enhancements](https://www.servicenow.com/docs/access?context=request-control-tailoring&family=australia&ft:locale=en-US) : After upgrading to version 22.3.3, control tailoring requests support changes to overlay controls. You can add new overlay controls or modify existing ones within a control tailoring request. [OSCAL export and import enhancements](https://www.servicenow.com/docs/access?context=oscal-cam-ws&family=australia&ft:locale=en-US) : After upgrading to version 22.0.2, OSCAL import and export support additional details for various records, including status, frequency, weighting, implementation statement, control tailoring requests, overlays, and activities. [Support for exporting and importing the OSCAL Assessment Plan (AP) model](https://www.servicenow.com/docs/access?context=oscal-cam-ws&family=australia&ft:locale=en-US) : After upgrading to version 22.0.2, Continuous Authorization and Monitoring supports import and export of OSCAL data for Assessment Plan (AP) format. [Request control tailoring](https://www.servicenow.com/docs/access?context=request-control-tailoring&family=australia&ft:locale=en-US) : After upgrading to version 22.0.2, make incremental changes to control sets while preserving the state of unchanged controls without having to reset the entire package life cycle. Supported modifications include adding new controls, marking controls as not applicable, changing control allocation (baseline to inherited or hybrid), and modifying inheritance configurations. [Inherit from multiple providers](https://www.servicenow.com/docs/access?context=inherit-from-multiple-providers&family=australia&ft:locale=en-US) : After upgrading to version 22.0.2, Controls can inherit individual control requirements from multiple Common Control Providers (CCPs) across different authorization packages. Previously, inheritance was limited to a single provider per control, which required creating duplicate inherited controls when requirements came from different sources. [Control grid view](https://www.servicenow.com/docs/access?context=view-controls-in-grid-view&family=australia&ft:locale=en-US) : After upgrading to version 22.0.2, edit implementation statements and attestation respondents directly in a hierarchical data grid through the Controls tab in an authorization package. [Control tests grid view in Engagements](https://www.servicenow.com/docs/access?context=view-control-tests-in-grid-view&family=australia&ft:locale=en-US) : After upgrading to version 22.0.2, toggle between traditional related list and hierarchical data grid on the Control tests tab. Changes to assessment procedure effectiveness automatically cascade to parent control test effectiveness.Package detail forms now use a structured vertical layout instead of the previous horizontal tab arrangement. [CAM workflow configuration enhancements](https://www.servicenow.com/docs/access?context=cam-workflow-configurator&family=australia&ft:locale=en-US) : After upgrading to version 22.0.2, configure control button visibility, UI page access, and related list actions across different workflow steps. Previously, related list actions (such as add or remove buttons for information types or baseline control actions) required manual scripting to support custom workflows. The following new state model attributes have been introduced: * Required Authorization Documents Page * Required Overlay Page * Required Information Type Actions * Required Baseline Actions * Required Overlay Actions * Request Control Tailoring * Generate OSCAL AP * Generate OSCAL AR | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Continuous Authorization and Monitoring features. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__14} | Release | Release notes | |-|-| | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [New Authorization Documents tab for ATO reports](https://www.servicenow.com/docs/access?context=prepare-auth-pkg&family=zurich&ft:locale=en-US) : Access all Authority to Operate (ATO) artifacts reports from the new Authorization Documents tab available in the Authorization Package. [New CAM System Properties page for administrators](https://www.servicenow.com/docs/access?context=cam-components-installed&family=zurich&ft:locale=en-US) : Access the new CAM System Properties page to enable administrators to configure various system properties. [Track package progress with the Ageing of Packages widget](https://www.servicenow.com/docs/access?context=cam-ws-home-page&family=zurich&ft:locale=en-US) : View the duration that a package stayed in each step, like Prepare, Categorize, Select, Implement, Assess, Authorize, and Monitor, using the Ageing of Packages widget. [Set Next Engagement Date for Automated Audit Generation](https://www.servicenow.com/docs/access?context=prepare-auth-pkg&family=zurich&ft:locale=en-US) : Enter the Next engagement date to automatically generate the audit engagement on the specified date. | | Australia | [Properties page enhancements](https://www.servicenow.com/docs/access?context=cam-system-properties&family=australia&ft:locale=en-US) : The Properties page includes new configuration options: * Use Homepage Title to customize the workspace homepage name. * The Days Before Next Authorization property is now available on the UI page. | [ ] ## Removed Between your current release family and Australia, some Continuous Authorization and Monitoring features or functionality were removed. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Continuous Authorization and Monitoring features or functionality were deprecated. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Continuous Authorization and Monitoring. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Install CAM by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: CAM is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Install Continuous Authorization and Monitoring by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Continuous Authorization and Monitoring is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Continuous Authorization and Monitoring we have noted them here. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Continuous Authorization and Monitoring we have noted them here. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Continuous Authorization and Monitoring, such as specific requirements or compliance levels. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Continuous Authorization and Monitoring we have noted them here. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Continuous Authorization and Monitoring we have noted them here. {#dfrn3-continuousauthorizationandmonitoring-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Simplify Governance, Risk, and Compliance processes by enabling admins to create, version, and manage custom workflows, define state models, configure approvals, assess risks, and standardize with NIST RMF migration. * The CAM workspace homepage now features card-based containers with headers, sidebars, and overviews for a more organized and modern experience. * Authorization boundaries and package layout are now vertical. New Boundary Type and Classification records are included in OSCAL export file. * Add a Child Boundaries to create one-to-many relationships between boundaries. You can view the parent-child boundary mapping of a authorization boundary in the Highlighted details panel under the Boundary hierarchy section. * Select the Dynamic Filter option to make boundary filters update system elements automatically based on conditions, enhancing filter flexibility. * Boundary operational status now automatically syncs with the package life cycle. * Generate and download Open Security Controls Assessment Language (OSCAL) System Security Plans (SSP) and Plan of Action and Milestones (POA\&M) files directly from within a package. * The OSCAL import playbook now supports importing single POA\&M JSON files, automatically maps users and groups by exact names to ServiceNow, and populates package roles and responsibilities for a streamlined import experience. * CAM overlays new capability has been introduced to perform various operations like addition, subtraction, custom while applying a policy overlay to an authorization package. * Import OSCAL models using a user-friendly playbook that guides you through preview and customization steps. See [Continuous Authorization and Monitoring](https://www.servicenow.com/docs/access?context=grc-cam-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | * Import and export OSCAL data for Assessment Plan (AP) and Assessment Results (AR) formats to streamline compliance reporting. * Skip the attestation stage for all controls in a package and move controls directly to the Monitor step to accelerate package progression. * Populate additional control fields when importing and exporting OSCAL data for SSP, AP, and AR formats to capture richer compliance details. * Raise control tailoring requests to make incremental changes to control sets in authorized packages without resetting the entire package life cycle. See [Continuous Authorization and Monitoring](https://www.servicenow.com/docs/access?context=grc-cam-landing-page&family=australia&ft:locale=en-US) for more information. | [ ]