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sourceDocument: australia Combined Product Files
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia

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    - australia

ft:locale :

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ft:publication_title :

    - australia Combined Product Files

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---

# Combined Contract Management Pro for Legal Service Delivery release notes for upgrades from Zurich to Australia

# Combined Contract Management Pro for Legal Service Delivery release notes for upgrades from Zurich to Australia {#ariaid-title1}

Release version: Australia  
Updated October 8, 2026  
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## Summary of Combined Contract Management Pro for Legal Service Delivery Release Notes for Upgrades from Zurich to Australia

This document consolidates release notes for Contract Management Pro for Legal Service Delivery, focusing on upgrades from the Zurich release family to the Australia release.
It provides a comprehensive overview of new features, changes, removals, deprecations, activation details, and other relevant information to assist ServiceNow customers in preparing for and executing their upgrade smoothly.
Show full answer Show less  

## New Features

* **Contract Amendments (Zurich):** Enables formal changes to existing contracts without replacing the entire agreement. Key capabilities include:
  * Initiate, track, and finalize amendments with audit trails.
  * New **Request type** field to distinguish contract requests from amendments.
  * Amendments linked to parent contracts, with visible amendment history.
  * Record producer for submission and monitoring of amendment requests.
  * Contract repository enhancements showing amendment-related details through new related lists: Contract Requests, Amendment Field Changes, and Contract Documents.
  * Centralized storage of signed contracts and amendments for easy access and management.
* **Contract Renewals (Australia):** Introduces a dedicated **Renewal request type** alongside New contract and Amendment types. Features include:
  * Ability to link renewals to eligible previous contracts.
  * Creation of a new executed contract record upon renewal signature, with field values copied per configuration.
  * Tracking of renewal chains via a Contract History tab in the contract repository record.

## Changes

* **Coral Theme (Zurich):** The Coral theme becomes the default for new portal, web, and mobile experiences with Next Experience or Core UI enabled, offering a fresh and brand-neutral look. A dark theme option is included for web and mobile interfaces.
* **Legal Intake Forms (Australia):** For new customers, base system legal intake forms (Non Disclosure Agreement, Third-Party Contract Review, Contract Amendment and Renewal requests) are hidden by default but can be enabled by administrators under Home \> Legal Services \> Legal Agreements. Existing customers retain their prior form configurations after upgrade.

## Removed and Deprecated Features

No features or functionality were removed or deprecated in either the Zurich or Australia releases.

## Activation Information

Contract Management Pro for Legal Service Delivery (application ID snlgcnt) is installed via the ServiceNow Store. Customers should request installation from the ServiceNow Store and consult the store's version history for cumulative release notes. For new installations, see the "Install ServiceNow Legal Contracts" guidance.

## Additional and Browser Requirements

No new or changed additional requirements or browser specifications were introduced in these releases.

## Accessibility

The Coral theme includes a dark mode option for web and mobile interfaces, which helps reduce eye strain and improve readability, enhancing accessibility for users.

## Localization and Highlight Information

No new localization considerations were introduced. Key highlights emphasize the ability to initiate and manage amendment requests from the Employee Center via a record producer, enhancing contract lifecycle management capabilities.

## Practical Implications for ServiceNow Customers

Upgrading from Zurich to Australia enhances contract lifecycle management by introducing formal amendment and renewal workflows, improved visibility into contract changes, and a modernized user interface with the Coral theme and dark mode. Customers benefit from centralized document repositories and streamlined request handling, enabling more efficient legal service delivery. Administrators should review intake form configurations during upgrade, especially for new customers adopting the product.  
Consolidated page of all release notes for Contract Management Pro for Legal Service Delivery from Zurich to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Contract Management Pro for Legal Service Delivery release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Contract Management Pro for Legal Service Delivery to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-contractmanagementproforlegalservicedelivery-summary__entry__2}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## New features

Between your current release family and Australia, new features were introduced for Contract Management Pro for Legal Service Delivery.  
{#dfrn3-contractmanagementproforlegalservicedelivery-summary__entry__8}

| Release | Release notes |
|-|-|
| Zurich | [Contract amendments](https://www.servicenow.com/docs/access?context=snlc-amend-req-landing&family=zurich&ft:locale=en-US) :   Contract amendments enable you to formally change, add, or remove terms in an existing contract without replacing the entire agreement. The Amendment feature enhances contract lifecycle management by enabling you to initiate, track, and finalize amendments to existing contracts with audit trail. A new field, Request type, has been added to clearly distinguish between contract and amendment requests. Each amendment is linked to its parent contract, and you can easily view the amendment history directly from the contract request. Additionally, a record producer is available in the base system, allowing you to submit and monitor amendment requests efficiently. The following related lists are now available within the contract repository record to provide amendment details: * Contract Requests: Displays all contract and amendment requests associated with the contract. * Amendment Field Changes: Shows a detailed log of all field changes made through amendments, enabling easy tracking of modifications over time. * Contract Documents: Provides access to all documents related to the contract, including those generated or updated as part of amendment processes. The signed contract and its amendment documents are stored in a centralized repository under the parent contract for easy access and managing all related documents from a single location. |
| Australia | [Contract renewals](https://www.servicenow.com/docs/access?context=snlc-renewal-landing&family=australia&ft:locale=en-US) :   Manage contract renewals with a dedicated Renewal request type, available alongside New contract and Amendment. You can link it to an eligible previous contract. When a renewal is signed, a new executed contract record is created with field values copied per configuration. Track the renewal chain from a Contract History tab of the contract repository record. |
[ ]

## Changes

Between your current release family and Australia, some changes were made to existing Contract Management Pro for Legal Service Delivery features.  
{#dfrn3-contractmanagementproforlegalservicedelivery-summary__entry__14}

| Release | Release notes |
|-|-|
| Zurich | Coral theme :   Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. |
| Australia | [Install ServiceNow Legal Contracts](https://www.servicenow.com/docs/access?context=snlc-install-legal-contracts&family=australia&ft:locale=en-US) :   For new customers adopting Contract Management Pro for Legal Service Delivery, the base system legal intake forms---Non Disclosure Agreement, Third-Party Contract Review, and Contract Amendment and Renewal request intake forms---are hidden by default. If administrators enable these forms, they are available under HomeLegal ServicesLegal Agreements. For existing customers, intake form behavior is preserved after upgrade. Whether the intake forms were enabled or disabled before the upgrade, that configuration remains unchanged. |
[ ]

## Removed

Between your current release family and Australia, some Contract Management Pro for Legal Service Delivery features or functionality were removed.  
{#dfrn3-contractmanagementproforlegalservicedelivery-summary__entry__20}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Australia, some Contract Management Pro for Legal Service Delivery features or functionality were deprecated.  
{#dfrn3-contractmanagementproforlegalservicedelivery-summary__entry__26}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Contract Management Pro for Legal Service Delivery.  
{#dfrn3-contractmanagementproforlegalservicedelivery-summary__entry__32}

| Release | Release notes |
|-|-|
| Zurich | Activation information :   Install Contract Management Pro for Legal Service Delivery (sn_lg_cnt) by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). For details, see [Install ServiceNow Legal Contracts](https://www.servicenow.com/docs/access?context=snlc-install-legal-contracts&family=zurich&ft:locale=en-US). Important: Contract Management Pro for Legal Service Delivery is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Australia | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Contract Management Pro for Legal Service Delivery we have noted them here.  
{#dfrn3-contractmanagementproforlegalservicedelivery-summary__entry__38}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Contract Management Pro for Legal Service Delivery we have noted them here.  
{#dfrn3-contractmanagementproforlegalservicedelivery-summary__entry__44}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Contract Management Pro for Legal Service Delivery, such as specific requirements or compliance levels.  
{#dfrn3-contractmanagementproforlegalservicedelivery-summary__entry__50}

| Release | Release notes |
|-|-|
| Zurich | Accessibility information : Dark theme :   The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. |
| Australia | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Contract Management Pro for Legal Service Delivery we have noted them here.  
{#dfrn3-contractmanagementproforlegalservicedelivery-summary__entry__56}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Contract Management Pro for Legal Service Delivery we have noted them here.  
{#dfrn3-contractmanagementproforlegalservicedelivery-summary__entry__62}

| Release | Release notes |
|-|-|
| Zurich | * Initiate and manage amendment requests for existing contracts. * Record producer to initiate an amendment request from the Employee Center. See [ServiceNow Legal Contracts](https://www.servicenow.com/docs/access?context=snlc-mgmt-pro-landing-page&family=zurich&ft:locale=en-US) for more information. |
| Australia | No updates for this release. |
[ ]

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