--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Data Loss Prevention Incident Response release notes for upgrades from Zurich to Australia # Combined Data Loss Prevention Incident Response release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Data Loss Prevention Incident Response Release Notes for Upgrades from Zurich to Australia This document consolidates all release notes relevant to the Data Loss Prevention (DLP) Incident Response product for customers upgrading from the Zurich release family to Australia. It provides a clear summary of new features, changes, removals, deprecations, activation instructions, and other important considerations to facilitate a smooth upgrade process. Show full answer Show less ## Key Features Introduced Between Zurich and Australia * **Data Loss Prevention Incident Response SLA Triggers:** Enables creation of SLA triggers to ensure prompt and efficient responses to DLP incidents. * **SLA Definitions:** Allows outlining specific conditions and response durations for data breach incidents, supporting better management and compliance. * **Proofpoint Integration:** Installation and configuration of the Proofpoint integration enable use of Proofpoint DLP incident data to investigate incidents more effectively, including secure access via Client ID and Client Secret generation. **Note:** There are no new features introduced specifically in the Australia release beyond those already present in Zurich. ## Changes, Removals, and Deprecations There are no changes, removals, or deprecations to Data Loss Prevention Incident Response features between Zurich and Australia releases. Customers can expect consistent functionality in these areas. ## Activation and Additional Requirements * **Activation:** Data Loss Prevention Incident Response must be installed by requesting it from the ServiceNow Store. Activation of the Security Support Common plugin occurs automatically when any Security Operations applications are enabled. * **Additional Requirements and Browser Compatibility:** No new or changed requirements have been introduced between Zurich and Australia releases. ## Accessibility and Localization There are no updates or specific considerations related to accessibility or localization for Data Loss Prevention Incident Response between the Zurich and Australia releases. ## Practical Implications for ServiceNow Customers * Customers upgrading from Zurich to Australia can expect to maintain current DLP Incident Response capabilities with no regressions or removals. * The introduction of SLA triggers and definitions improves incident management by formalizing response expectations and timelines. * Integrating Proofpoint enhances investigative capabilities by leveraging external DLP data securely. * Activation and installation processes remain straightforward through the ServiceNow Store with no additional requirements or compatibility concerns. Consolidated page of all release notes for Data Loss Prevention Incident Response from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Data Loss Prevention Incident Response release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Data Loss Prevention Incident Response to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-datalosspreventionincidentresponse-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Data Loss Prevention Incident Response. {#dfrn3-datalosspreventionincidentresponse-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Create a Data Loss Prevention Incident Response SLA trigger](https://www.servicenow.com/docs/access?context=sla-records&family=zurich&ft:locale=en-US) : Enable prompt and efficient responses to incidents by creating SLA triggers. [Create a Data Loss Prevention Incident Response SLA definition](https://www.servicenow.com/docs/access?context=dlp-sla-definitions&family=zurich&ft:locale=en-US) : Outline the conditions and duration for responding to data breaches by creating Data Loss Prevention Incident Response SLA definitions. [Install and configure the Proofpoint integration for Data Loss Prevention](https://www.servicenow.com/docs/access?context=install-configure-proofpoint-integration-dlp&family=zurich&ft:locale=en-US) : Install and configure the Proofpoint integration to use the  Proofpoint DLP incident data to investigate DLP incidents. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Data Loss Prevention Incident Response features. {#dfrn3-datalosspreventionincidentresponse-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Data Loss Prevention Incident Response features or functionality were removed. {#dfrn3-datalosspreventionincidentresponse-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Data Loss Prevention Incident Response features or functionality were deprecated. {#dfrn3-datalosspreventionincidentresponse-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Data Loss Prevention Incident Response. {#dfrn3-datalosspreventionincidentresponse-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Install Data Loss Prevention Incident Response by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). [Security Operations common functionality](https://www.servicenow.com/docs/access?context=sec-ops-common-functionality&family=zurich&ft:locale=en-US) : The Security Support Common plugin is activated when any of the plugins for the main Security Operations applications (Security Incident Response, Vulnerability Response, Threat Intelligence, or Configuration Compliance) are activated. Important: Data Loss Prevention Incident Response is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Data Loss Prevention Incident Response we have noted them here. {#dfrn3-datalosspreventionincidentresponse-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Data Loss Prevention Incident Response we have noted them here. {#dfrn3-datalosspreventionincidentresponse-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Data Loss Prevention Incident Response, such as specific requirements or compliance levels. {#dfrn3-datalosspreventionincidentresponse-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Data Loss Prevention Incident Response we have noted them here. {#dfrn3-datalosspreventionincidentresponse-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Data Loss Prevention Incident Response we have noted them here. {#dfrn3-datalosspreventionincidentresponse-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Improved response to Data Loss Prevention (DLP) incidents through the initiation of SLA triggers. * Introduced SLA Definition functionality that outlines the conditions and duration for responding to data breaches. * Configured DLP Proofpoint to generate Client ID and Client Secret to enable secure access to proofpoint. See [Data Loss Prevention Incident Response](https://www.servicenow.com/docs/access?context=dlp-landing&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ]