--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Data Privacy release notes for upgrades from Zurich to Australia # Combined Data Privacy release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Data Privacy Release Notes for Upgrades from Zurich to Australia This consolidated release note provides ServiceNow customers with a comprehensive review of Data Privacy updates and changes from the Zurich to Australia releases. It is designed to assist in preparing for the upgrade by outlining new features, modifications, and essential upgrade tasks. Both Zurich and Australia releases contain important enhancements that improve data discovery, anonymization, real-time data protection, and compliance reporting capabilities. Show full answer Show less ## Important Upgrade Information * No specific pre- or post-upgrade tasks are indicated for either Zurich or Australia releases, but customers should review the provided guidelines before upgrading. * Data Privacy activation remains consistent across releases, requiring the Data Privacy plugin (sndpstoreapp) available via the ServiceNow Store. ## New Features * **Zurich:** * Introduced a new Data Discovery experience with a streamlined interface to simplify discovering and anonymizing personally identifiable information (PII). * Added column-level discovery for targeted scanning of specific table columns. * Enabled anonymization of encrypted fields to support compliance and data protection. * **Australia:** * Implemented real-time alerting and blocking of sensitive data at the field level during user input to prevent unauthorized data entry. * Provided data logs for real-time sensitive data alerts, aiding in audit and compliance monitoring. * Added real-time scanning and quarantining of attachments containing sensitive data to restrict access until administrative review. * Deployed new AI/ML-based Named Entity Recognition (NER) model patterns to detect sensitive data such as addresses, job positions, and salaries. * Extended anonymization support to catalog variables, including record producers. * Introduced new base system regular expression (RegEx) patterns aligned with global compliance requirements. * Enhanced anonymization reporting through a new dashboard providing quantitative insights for regulatory and internal compliance purposes. ## Changes to Existing Features * **Zurich:** * Text-to-regex data pattern creation was enhanced with Now Assist supporting approved third-party large language models (LLMs). * Data Discovery jobs now support full scans of all record types and incremental scans for efficiency. * Attachment scans expanded support to XLS and CSV file formats. * Keyword matching became more precise using full strings, potentially requiring customers to update keyword variants for discovery accuracy. * **Australia:** * Improved anonymization dashboard with detailed information on anonymized data and methods used. * Introduced a real-time protection module for configuring alerting and blocking policies, and reviewing sensitive data logs. * Added optional condition filters to fine-tune anonymization job scopes. * Specified anonymization policies for catalog variables. * Maintained keyword matching improvements requiring possible customer updates to keyword variants. ## Removed and Deprecated Features No features or functionality were removed or deprecated in either the Zurich or Australia releases. ## Activation and Additional Information * Data Privacy continues to require activation of the sndpstoreapp plugin, available through the ServiceNow Store. * No changes to additional system requirements, browser compatibility, accessibility, or localization were noted. ## Highlights * **Zurich Highlights:** Enhanced Data Discovery interface with guided setups, column-level scanning, expanded file support for Excel and CSV, and LLM-enabled regex pattern creation. * **Australia Highlights:** Real-time sensitive data detection and blocking, attachment quarantine for sensitive content, conditional anonymization capabilities, and an enhanced anonymization dashboard for executive insights. ServiceNow customers upgrading Data Privacy from Zurich to Australia can expect improved data protection mechanisms, more granular and real-time sensitive data handling, and enhanced compliance reporting tools that collectively strengthen their privacy and data governance posture. Consolidated page of all release notes for Data Privacy from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Data Privacy release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Data Privacy to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-dataprivacy-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Data Privacy. {#dfrn3-dataprivacy-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [New Data Discovery experience](https://www.servicenow.com/docs/access?context=data-discovery-landing&family=zurich&ft:locale=en-US) : Use the new Data Discovery experience, which simplifies the experience of discovering and anonymizing PII. [Column-level discovery](https://www.servicenow.com/docs/access?context=granular-configuration&family=zurich&ft:locale=en-US) : Select a specific column of a table for granular scanning during data discovery jobs. [Anonymization of encrypted field](https://www.servicenow.com/docs/access?context=dps-data-anonymization&family=zurich&ft:locale=en-US) : Anonymize encrypted columns to help you achieve compliance with data privacy regulations and defense-in-depth data protection. | | Australia | [Real-time alerting and blocking of sensitive data](https://www.servicenow.com/docs/access?context=real-time-protection&family=australia&ft:locale=en-US) : Analyze user input in real time at the field level to identify sensitive data and alert users about potential sensitive data entry. You can also choose to block users from saving this information. [Data logs for real-time sensitive data](https://www.servicenow.com/docs/access?context=dps-data-privacy-overview&family=australia&ft:locale=en-US) : Leverage real-time alerting and blocking capabilities to obtain insights into where sensitive data is being entered into the instance and by which users. [Real-time sensitive data-scanning for attachments](https://www.servicenow.com/docs/access?context=attachment-quarantine-policies&family=australia&ft:locale=en-US) : Scan attachments for sensitive data during user uploads into fields. If sensitive data is detected, the attachment is quarantined. This restricts the access and download of the file to the original document owner and authorized users until the admin reviews the files. [New Named Entity Recognition (NER) model data patterns](https://www.servicenow.com/docs/access?context=default-data-patterns&family=australia&ft:locale=en-US) : Employ new AI/ML-based model data patterns (Address, City, State, Country, Job Position, and Salary) to detect and anonymize sensitive data. [Anonymization support for catalog variables](https://www.servicenow.com/docs/access?context=dps-create-anonymization-policies&family=australia&ft:locale=en-US) : Anonymize sensitive data in catalog items (including record producers) using anonymization jobs (in production and during cloning). [New base system Regular Expression (RegEx) data patterns](https://www.servicenow.com/docs/access?context=dds-review-discovery-findings&family=australia&ft:locale=en-US) : Employ new base system regular expression data patterns to detect and anonymize sensitive data in line with global compliance requirements. [Enhanced anonymization reporting](https://www.servicenow.com/docs/access?context=dps-create-anonymization-job&family=australia&ft:locale=en-US) : Demonstrate defensible compliance to regulators, auditors and internal teams using the new anonymization dashboard to provide quantitative insights into anonymization and data protection operations. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Data Privacy features. {#dfrn3-dataprivacy-summary__entry__14} | Release | Release notes | |-|-| | Zurich | [Text to Regex from a LLM](https://www.servicenow.com/docs/access?context=configure-data-discovery-patterns&family=zurich&ft:locale=en-US) : Create a regex data pattern with the help of Now Assist, which supports all third-party LLMs approved by ServiceNow. [Full scan support added](https://www.servicenow.com/docs/access?context=configure-data-discovery-jobs&family=zurich&ft:locale=en-US) : Data Discovery jobs support full type scans, which scan for sensitive data patterns in all the records. You can also use an incremental scan, which acts as a delta scan from the point of the last full scan. [XLS and CSV support added](https://www.servicenow.com/docs/access?context=data-discovery-attachment-scanning&family=zurich&ft:locale=en-US) : Data Discovery attachment scan type jobs now support XLS and CSV files. Attachment scans are incremental scans by default. Key word matching : As part of key word matching when discovering sensitive data using regex, more precise data pattern matching has been implemented, using full strings of text. This may require customers to add more specific variants of keywords to achieve the same level of discovery precision as prior platform releases | | Australia | * Use the [improved anonymization dashboard](https://www.servicenow.com/docs/access?context=dps-data-privacy-overview&family=australia&ft:locale=en-US) to get more details about anonymization. For example, what data was anonymized and how (real-time or through anonymization jobs). * Use the new [real-time protection module](https://www.servicenow.com/docs/access?context=real-time-protection&family=australia&ft:locale=en-US) to configure real-time alerting and your blocking policies. You can also view real-time sensitive data logs. New experience : * [Optional condition filter](https://www.servicenow.com/docs/access?context=dps-create-anonymization-job&family=australia&ft:locale=en-US) when running anonymization jobs to fine tune the scope of data to be anonymized. * [Specific anonymization policy](https://www.servicenow.com/docs/access?context=dps-create-anonymization-policies&family=australia&ft:locale=en-US) for catalog variables to anonymize sensitive data in catalog requests. Key word matching : As part of key word matching when discovering sensitive data using regex, more precise data pattern matching has been implemented, using full strings of text. This may require customers to add more specific variants of keywords to achieve the same level of discovery precision as prior platform releases | [ ] ## Removed Between your current release family and Australia, some Data Privacy features or functionality were removed. {#dfrn3-dataprivacy-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Data Privacy features or functionality were deprecated. {#dfrn3-dataprivacy-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Data Privacy. {#dfrn3-dataprivacy-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Data Privacy is available with activation of the Data Privacy plugin (sn_dp_store_app). For details, see [Activate data privacy](https://www.servicenow.com/docs/access?context=dps-activate-data-privacy&family=zurich&ft:locale=en-US). Important: Data Privacy is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Data Privacy is available with activation of the Data Privacy plugin (`sn_dp_store_app`). For details, see [Activate data privacy](https://www.servicenow.com/docs/access?context=dps-activate-data-privacy&family=australia&ft:locale=en-US). Important: Data Privacy is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Data Privacy we have noted them here. {#dfrn3-dataprivacy-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Data Privacy we have noted them here. {#dfrn3-dataprivacy-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Data Privacy, such as specific requirements or compliance levels. {#dfrn3-dataprivacy-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Data Privacy we have noted them here. {#dfrn3-dataprivacy-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Data Privacy we have noted them here. {#dfrn3-dataprivacy-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Use a revamped Data Discovery interface, enhancing your Data Discovery experience with intuitive widgets, a streamlined user experience, and a guided setup for first-time users. * Target scans on specific table columns for discovery using column-level discovery and expanded support for Field Encryption. * Discover PII in Microsoft Excel and CSV files with expanded file support. * Generate regex patterns using prompts with the text-to-regex feature, which leverages Now Assist and supports all large language models (LLMs) approved by ServiceNow. See [Platform Privacy](https://www.servicenow.com/docs/access?context=privacy-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | * Discover and block sensitive data from user inputs to prevent it from entering the platform, alert users when sensitive data is entered to raise awareness, and leverage sensitive data logs to understand where and who is entering sensitive data. * Scan and quarantine attachments that contain sensitive data to restrict their access and downloading. * Define conditions for the anonymization of sensitive data to meet business specific requirements. Use the enhanced data anonymization dashboard to obtain insights and metrics about data protection and anonymization for executive reporting. See [Data Privacy](https://www.servicenow.com/docs/access?context=data-privacy-landing&family=australia&ft:locale=en-US) for more information. | [ ]