--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Data Privacy release notes for upgrades from Zurich to Australia # Combined Data Privacy release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Data Privacy Release Notes for Upgrades from Zurich to Australia This consolidated guide provides ServiceNow customers with essential information on upgrading Data Privacy features from the Zurich release family to the Australia release family. It highlights new features, changes, activation details, and upgrade considerations to help you prepare and optimize your Data Privacy capabilities in alignment with the Australia release. Show full answer Show less ## New Features * **From Zurich:** * Enhanced Data Discovery experience with an intuitive interface for discovering and anonymizing personally identifiable information (PII). * Column-level discovery for granular scanning of specific table columns. * Anonymization support for encrypted fields to strengthen compliance and data protection. * **From Australia:** * Real-time alerting and blocking of sensitive data at the field level during user input, allowing immediate mitigation of sensitive data entry. * Real-time logs providing insights on sensitive data entry and user activity. * Sensitive data scanning and quarantine of attachments upon upload, restricting access until administrative review. * Introduction of AI/ML-based Named Entity Recognition (NER) data patterns (e.g., Address, City, State, Country, Job Position, Salary) to enhance sensitive data detection and anonymization. * Support for anonymizing sensitive data in catalog variables and record producers through anonymization jobs. * New base system regular expression (RegEx) data patterns aligned with global compliance requirements. * Enhanced anonymization reporting with a dashboard offering quantitative insights for compliance and audit purposes. ## Changes * **Zurich Updates:** * Now Assist integration enabling creation of regex data patterns using large language models (LLMs) approved by ServiceNow. * Support for full and incremental Data Discovery scans across all record types. * Attachment scan support extended to XLS and CSV file formats. * Improved keyword matching precision in regex-based sensitive data discovery, potentially requiring more specific keyword variants. * **Australia Updates:** * More detailed anonymization dashboard showing anonymization methods (real-time vs. job-based). * Introduction of a real-time protection module for configuring alerting and blocking policies. * Optional condition filters for anonymization jobs to refine the data scope. * Specific anonymization policies for catalog variables to address sensitive data in catalog requests. * Continued refinement of keyword matching requiring adjustment of keyword variants for maintaining discovery precision. ## Activation Information Data Privacy features are activated via the **Data Privacy plugin (sndpstoreapp)**, available through the ServiceNow Store. Activation procedures remain consistent from Zurich through Australia releases. ## Additional Notes * There are no removals or deprecations of Data Privacy features between Zurich and Australia. * No new additional requirements, browser requirements, accessibility, or localization changes were introduced in this upgrade. * Highlighted improvements focus on enhanced user experience for discovery and anonymization, real-time protection capabilities, and advanced reporting to support compliance and operational transparency. ## Practical Benefits for ServiceNow Customers * Gain more precise and granular control over sensitive data discovery and anonymization processes. * Leverage real-time monitoring and intervention to prevent sensitive data exposure during data entry and attachment uploads. * Utilize AI/ML models and improved regex patterns to increase accuracy in identifying sensitive information. * Obtain actionable insights with enhanced dashboards to support regulatory compliance and internal audits. * Customize anonymization scopes and policies to fit specific business needs, including catalog item data. Consolidated page of all release notes for Data Privacy from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Data Privacy release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Data Privacy to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-dataprivacy-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Data Privacy. {#dfrn3-dataprivacy-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [New Data Discovery experience](https://www.servicenow.com/docs/access?context=data-discovery-landing&family=zurich&ft:locale=en-US) : Use the new Data Discovery experience, which simplifies the experience of discovering and anonymizing PII. [Column-level discovery](https://www.servicenow.com/docs/access?context=granular-configuration&family=zurich&ft:locale=en-US) : Select a specific column of a table for granular scanning during data discovery jobs. [Anonymization of encrypted field](https://www.servicenow.com/docs/access?context=dps-data-anonymization&family=zurich&ft:locale=en-US) : Anonymize encrypted columns to help you achieve compliance with data privacy regulations and defense-in-depth data protection. | | Australia | [Real-time alerting and blocking of sensitive data](https://www.servicenow.com/docs/access?context=real-time-protection&family=australia&ft:locale=en-US) : Analyze user input in real time at the field level to identify sensitive data and alert users about potential sensitive data entry. You can also choose to block users from saving this information. [Data logs for real-time sensitive data](https://www.servicenow.com/docs/access?context=dps-data-privacy-overview&family=australia&ft:locale=en-US) : Leverage real-time alerting and blocking capabilities to obtain insights into where sensitive data is being entered into the instance and by which users. [Real-time sensitive data-scanning for attachments](https://www.servicenow.com/docs/access?context=attachment-quarantine-policies&family=australia&ft:locale=en-US) : Scan attachments for sensitive data during user uploads into fields. If sensitive data is detected, the attachment is quarantined. This restricts the access and download of the file to the original document owner and authorized users until the admin reviews the files. [New Named Entity Recognition (NER) model data patterns](https://www.servicenow.com/docs/access?context=default-data-patterns&family=australia&ft:locale=en-US) : Employ new AI/ML-based model data patterns (Address, City, State, Country, Job Position, and Salary) to detect and anonymize sensitive data. [Anonymization support for catalog variables](https://www.servicenow.com/docs/access?context=dps-create-anonymization-policies&family=australia&ft:locale=en-US) : Anonymize sensitive data in catalog items (including record producers) using anonymization jobs (in production and during cloning). [New base system Regular Expression (RegEx) data patterns](https://www.servicenow.com/docs/access?context=dds-review-discovery-findings&family=australia&ft:locale=en-US) : Employ new base system regular expression data patterns to detect and anonymize sensitive data in line with global compliance requirements. [Enhanced anonymization reporting](https://www.servicenow.com/docs/access?context=dps-create-anonymization-job&family=australia&ft:locale=en-US) : Demonstrate defensible compliance to regulators, auditors and internal teams using the new anonymization dashboard to provide quantitative insights into anonymization and data protection operations. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Data Privacy features. {#dfrn3-dataprivacy-summary__entry__14} | Release | Release notes | |-|-| | Zurich | [Text to Regex from a LLM](https://www.servicenow.com/docs/access?context=configure-data-discovery-patterns&family=zurich&ft:locale=en-US) : Create a regex data pattern with the help of Now Assist, which supports all third-party LLMs approved by ServiceNow. [Full scan support added](https://www.servicenow.com/docs/access?context=configure-data-discovery-jobs&family=zurich&ft:locale=en-US) : Data Discovery jobs support full type scans, which scan for sensitive data patterns in all the records. You can also use an incremental scan, which acts as a delta scan from the point of the last full scan. [XLS and CSV support added](https://www.servicenow.com/docs/access?context=data-discovery-attachment-scanning&family=zurich&ft:locale=en-US) : Data Discovery attachment scan type jobs now support XLS and CSV files. Attachment scans are incremental scans by default. Key word matching : As part of key word matching when discovering sensitive data using regex, more precise data pattern matching has been implemented, using full strings of text. This may require customers to add more specific variants of keywords to achieve the same level of discovery precision as prior platform releases | | Australia | * Use the [improved anonymization dashboard](https://www.servicenow.com/docs/access?context=dps-data-privacy-overview&family=australia&ft:locale=en-US) to get more details about anonymization. For example, what data was anonymized and how (real-time or through anonymization jobs). * Use the new [real-time protection module](https://www.servicenow.com/docs/access?context=real-time-protection&family=australia&ft:locale=en-US) to configure real-time alerting and your blocking policies. You can also view real-time sensitive data logs. New experience : * [Optional condition filter](https://www.servicenow.com/docs/access?context=dps-create-anonymization-job&family=australia&ft:locale=en-US) when running anonymization jobs to fine tune the scope of data to be anonymized. * [Specific anonymization policy](https://www.servicenow.com/docs/access?context=dps-create-anonymization-policies&family=australia&ft:locale=en-US) for catalog variables to anonymize sensitive data in catalog requests. Key word matching : As part of key word matching when discovering sensitive data using regex, more precise data pattern matching has been implemented, using full strings of text. This may require customers to add more specific variants of keywords to achieve the same level of discovery precision as prior platform releases | [ ] ## Removed Between your current release family and Australia, some Data Privacy features or functionality were removed. {#dfrn3-dataprivacy-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Data Privacy features or functionality were deprecated. {#dfrn3-dataprivacy-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Data Privacy. {#dfrn3-dataprivacy-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Data Privacy is available with activation of the Data Privacy plugin (sn_dp_store_app). For details, see [Activate data privacy](https://www.servicenow.com/docs/access?context=dps-activate-data-privacy&family=zurich&ft:locale=en-US). Important: Data Privacy is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Data Privacy is available with activation of the Data Privacy plugin (`sn_dp_store_app`). For details, see [Activate data privacy](https://www.servicenow.com/docs/access?context=dps-activate-data-privacy&family=australia&ft:locale=en-US). Important: Data Privacy is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Data Privacy we have noted them here. {#dfrn3-dataprivacy-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Data Privacy we have noted them here. {#dfrn3-dataprivacy-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Data Privacy, such as specific requirements or compliance levels. {#dfrn3-dataprivacy-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Data Privacy we have noted them here. {#dfrn3-dataprivacy-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Data Privacy we have noted them here. {#dfrn3-dataprivacy-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Use a revamped Data Discovery interface, enhancing your Data Discovery experience with intuitive widgets, a streamlined user experience, and a guided setup for first-time users. * Target scans on specific table columns for discovery using column-level discovery and expanded support for Field Encryption. * Discover PII in Microsoft Excel and CSV files with expanded file support. * Generate regex patterns using prompts with the text-to-regex feature, which leverages Now Assist and supports all large language models (LLMs) approved by ServiceNow. See [Platform Privacy](https://www.servicenow.com/docs/access?context=privacy-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | * Discover and block sensitive data from user inputs to prevent it from entering the platform, alert users when sensitive data is entered to raise awareness, and leverage sensitive data logs to understand where and who is entering sensitive data. * Scan and quarantine attachments that contain sensitive data to restrict their access and downloading. * Define conditions for the anonymization of sensitive data to meet business specific requirements. Use the enhanced data anonymization dashboard to obtain insights and metrics about data protection and anonymization for executive reporting. See [Data Privacy](https://www.servicenow.com/docs/access?context=data-privacy-landing&family=australia&ft:locale=en-US) for more information. | [ ]