--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Employee Slate release notes for upgrades from Zurich to Australia # Combined Employee Slate release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Employee Slate release notes for upgrades from Zurich to Australia This consolidated guide helps ServiceNow customers prepare for upgrading Employee Slate from the Zurich release family to the Australia release family. It summarizes new features, upgrade prerequisites, activation details, and key updates relevant to Employee Slate across these releases. The Australia release enhances the employee experience with AI-powered search, personalized interfaces, and consolidated task management. Show full answer Show less ## Important Upgrade Information * Employee Slate requires Zurich Patch 9 or later and integration with an AI assistant such as Moveworks or Now Assist for both Zurich and Australia releases. * Pre- and post-upgrade tasks must be reviewed and completed to ensure a smooth transition. * Activation is performed via the Employee Slate setup experience accessible from the profile icon, where branding, data sources, and experience settings are configured. * Employee Slate is available through the ServiceNow Store. ## Key Features Introduced or Enhanced in Australia * **Conversation-first experience:** Replaces traditional navigation with an AI-powered search bar and personalized canvas supporting service delivery across departments. * **EmployeeWorks Home:** A personalized homepage with five configurable widgets---To-dos, Employee Communications, Trending Content, Quick Links, and Holiday Calendar. * **Interactive split view:** Enables simultaneous display of conversation and related content such as forms, articles, and tasks for seamless interaction. * **Personalized canvas:** Employees can customize their workspace by dragging, dropping, resizing, and removing widgets; administrators can lock widgets to highlight critical information. * **Consolidated tasks and requests:** Aggregates tasks, requests, approvals, and to-dos from multiple departments and external applications, enhanced by AI-generated summaries from Now Assist. * **Employee org chart:** Displays organizational hierarchies with detailed employee information and supports contextual AI queries. * **Employee communications:** Targeted banner announcements linked to knowledge articles or resources are displayed on the homepage. * **Visual content authoring:** A content library accessible from the profile icon allows authors to create, filter, and publish announcements, with AI-assisted content generation via prompts. * **Notifications:** Fourteen pre-configured notification types support approvals, tasks, and requests with bulk action and grouping capabilities. * **Configure admin console:** Enables consistent application of branding elements (logo, primary and accent colors) across the portal, Moveworks, and Now Assist with live preview. * **AI-powered widget builder:** Facilitates custom widget creation through a prompt-driven interface that uses a model context protocol (MCP), incorporating built-in design and accessibility components. * **Analytics and reporting:** Tracks user interactions and session details within User Experience Analytics, including communication metrics such as announcement impressions and clicks. * **Search and chat integration:** Integrates search results directly into chat responses with filtering and exploration across connectors; chat pre-fills catalog form fields and supports split view form completion. * **Enterprise search:** Via Moveworks, searches documents across multiple enterprise systems, including SharePoint, OneDrive, Google Drive, Slack, and Outlook. * **Calendar and schedule management:** Provides time-aware information with widgets displaying meetings and upcoming holidays on the homepage. * **ServiceNow AI Platform tiers:** Australia introduces three AI licensing tiers---Foundation, Advanced, and Prime---offering varying levels of AI capabilities, from insights to autonomous actions. ## Changes, Removals, and Deprecations There were no updates, removals, or deprecations affecting Employee Slate features between Zurich and Australia releases. ## Accessibility and Compliance The Employee Slate AI-native widget builder ensures built-in accessibility compliance. Custom widgets created via the prompt-driven interface automatically meet accessibility standards due to integrated design components supporting accessibility requirements. ## Browser and Localization Requirements No changes were noted for browser compatibility or localization requirements between the Zurich and Australia releases. ## Practical Impact for ServiceNow Customers * Upgrade preparation includes ensuring Zurich Patch 9+ and AI assistant integration are in place. * The Australia release delivers a modernized, AI-enhanced employee experience that consolidates multiple workflows into a single interface. * Customization options empower both employees and administrators to tailor the workspace and communications. * Enhanced analytics enable better monitoring and optimization of employee engagement and content effectiveness. * New licensing tiers provide flexibility to align AI capabilities with organizational needs. * Activation and configuration are streamlined through a dedicated setup experience accessible from the user profile. Consolidated page of all release notes for Employee Slate from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Employee Slate release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Employee Slate to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-employeeslate-summary__entry__2} | Release | Release notes | |-|-| | Zurich | Upgrade information : Employee Slate requires Zurich Patch 9 or later and an AI assistant (Moveworks or Now Assist). | | Australia | Upgrade information : Employee Slate requires Zurich Patch 9 or later and an AI assistant (Moveworks or Now Assist). | [ ] ## New features Between your current release family and Australia, new features were introduced for Employee Slate. {#dfrn3-employeeslate-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Conversation-first experience](https://www.servicenow.com/docs/access?context=eslate-conversation-first&family=zurich&ft:locale=en-US) : Replaces traditional browse navigation with an AI-powered search bar and personalized canvas, supporting service delivery across departments. [EmployeeWorks home](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=zurich&ft:locale=en-US) : Provides a homepage centered on an AI-powered search bar with five configurable widgets: To-dos, Employee Communications, Trending Content, Quick Links, and Holiday Calendar. Interactive split view [EmployeeWorks home](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=zurich&ft:locale=en-US) : Displays content alongside the conversation for seamless interaction with forms, articles, and tasks. [Personalized canvas](https://www.servicenow.com/docs/access?context=eslate-personalized-canvas&family=zurich&ft:locale=en-US) : Employees can drag, drop, resize, and remove widgets; administrators can lock widgets to keep critical information visible. [Tasks and requests](https://www.servicenow.com/docs/access?context=emp-slate-inbox&family=zurich&ft:locale=en-US) : Consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications, with AI summaries from Now Assist. [Employee org chart](https://www.servicenow.com/docs/access?context=emp-slate-orgchart&family=zurich&ft:locale=en-US) : Displays organizational hierarchies with employee details and supports contextual AI questions through Now Assist. [Employee communications](https://www.servicenow.com/docs/access?context=eslate-employee-comms&family=zurich&ft:locale=en-US) : Displays targeted banner announcements on the homepage, linked to knowledge articles or other resources. Visual content authoring [EmployeeWorks home](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=zurich&ft:locale=en-US) : Provides a content library accessible from the profile icon where authors can create, filter, and publish announcements, with Now Assist generating content from a prompt. [Notifications](https://www.servicenow.com/docs/access?context=emp-slate-notifications&family=zurich&ft:locale=en-US) : Delivers 14 pre-configured notification types for approvals, tasks, and requests, with support for bulk actions and grouping. [Configure admin console](https://www.servicenow.com/docs/access?context=eslate-config-admin-console&family=zurich&ft:locale=en-US) : Applies a logo, primary color, and accent color consistently across the portal, Moveworks, and Now Assist experiences, with a live preview panel. [AI-powered widget builder](https://www.servicenow.com/docs/access?context=eslate-ai-widget-builder&family=zurich&ft:locale=en-US) : Builds custom widgets through a prompt-driven interface using a model context protocol (MCP) with built-in design components and accessibility support. [Analytics and reporting](https://www.servicenow.com/docs/access?context=eslate-analytics-reporting&family=zurich&ft:locale=en-US) : Tracks session details, page visits, and widget interactions in a dedicated Employee Slate destination within User Experience Analytics. Measures announcement impressions, clicks, and top-performing content through the communications analytics dashboard in User Experience Analytics. [Chat assistance for catalog and knowledge](https://www.servicenow.com/docs/access?context=eslate-conversational-catalog&family=zurich&ft:locale=en-US) : Integrates search results directly into chat responses, with a side panel for filtering and exploration across all configured connectors. Chat pre-fills catalog form fields from conversation context and opens forms in split view for review and completion. [Moveworks enterprise search](https://www.servicenow.com/docs/access?context=employee-slate-moveworks&family=zurich&ft:locale=en-US) : Searches documents across enterprise systems including SharePoint, OneDrive, Google Drive, Slack, and Outlook through the Moveworks assistant. [Calendar and schedule management](https://www.servicenow.com/docs/access?context=eslate-calendar-schedule&family=zurich&ft:locale=en-US) : Provides time-aware information through calendar management with My Calendar widget in Canvas displaying the meetings from your schedule. And the Upcoming Holiday widget displays the next relevant holiday on the home page. | | Australia | [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&family=australia&ft:locale=en-US) : The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available: * Foundation: AI basics to deliver insights * Advanced: AI to boost productivity across relevant use cases * Prime: Act autonomously with all AI assets, and create your own Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. [Conversation-first experience](https://www.servicenow.com/docs/access?context=eslate-conversation-first&family=australia&ft:locale=en-US) : Replaces traditional browse navigation with an AI-powered search bar and personalized canvas, supporting service delivery across departments. [EmployeeWorks home](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=australia&ft:locale=en-US) : Provides a homepage centered on an AI-powered search bar with five configurable widgets: To-dos, Employee Communications, Trending Content, Quick Links, and Holiday Calendar. [Interactive split view](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=australia&ft:locale=en-US) : Displays content alongside the conversation for seamless interaction with forms, articles, and tasks. [Personalized canvas](https://www.servicenow.com/docs/access?context=eslate-personalized-canvas&family=australia&ft:locale=en-US) : Employees can drag, drop, resize, and remove widgets; administrators can lock widgets to keep critical information visible. [Tasks and requests](https://www.servicenow.com/docs/access?context=emp-slate-inbox&family=australia&ft:locale=en-US) : Consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications, with AI summaries from Now Assist. [Employee org chart](https://www.servicenow.com/docs/access?context=emp-slate-orgchart&family=australia&ft:locale=en-US) : Displays organizational hierarchies with employee details and supports contextual AI questions through Now Assist. [Employee communications](https://www.servicenow.com/docs/access?context=eslate-employee-comms&family=australia&ft:locale=en-US) : Displays targeted banner announcements on the homepage, linked to knowledge articles or other resources. [Visual content authoring](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=australia&ft:locale=en-US) : Provides a content library accessible from the profile icon where authors can create, filter, and publish announcements, with Now Assist generating content from a prompt. [Notifications](https://www.servicenow.com/docs/access?context=emp-slate-notifications&family=australia&ft:locale=en-US) : Delivers 14 pre-configured notification types for approvals, tasks, and requests, with support for bulk actions and grouping. [Configure admin console](https://www.servicenow.com/docs/access?context=eslate-config-admin-console&family=australia&ft:locale=en-US) : Applies a logo, primary color, and accent color consistently across the portal, Moveworks, and Now Assist experiences, with a live preview panel. [AI-powered widget builder](https://www.servicenow.com/docs/access?context=eslate-ai-widget-builder&family=australia&ft:locale=en-US) : Builds custom widgets through a prompt-driven interface using a model context protocol (MCP) with built-in design components and accessibility support. [Analytics and reporting](https://www.servicenow.com/docs/access?context=eslate-analytics-reporting&family=australia&ft:locale=en-US) : Tracks session details, page visits, and widget interactions in a dedicated Employee Slate destination within User Experience Analytics. Measures announcement impressions, clicks, and top-performing content through the communications analytics dashboard in User Experience Analytics. [Search and chat](https://www.servicenow.com/docs/access?context=eslate-conversational-catalog&family=australia&ft:locale=en-US) : Integrates search results directly into chat responses, with a side panel for filtering and exploration across all configured connectors. Chat pre-fills catalog form fields from conversation context and opens forms in split view for review and completion. [EmployeeWorks Web App](https://www.servicenow.com/docs/access?context=employee-slate-moveworks&family=australia&ft:locale=en-US) : Searches documents across enterprise systems including SharePoint, OneDrive, Google Drive, Slack, and Outlook through the Moveworks assistant. [Calendar and schedule management](https://www.servicenow.com/docs/access?context=eslate-calendar-schedule&family=australia&ft:locale=en-US) : Provides time-aware information through calendar management with My Calendar widget in Canvas displaying the meetings from your schedule. And the Upcoming Holiday widget displays the next relevant holiday on the home page. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Employee Slate features. {#dfrn3-employeeslate-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Employee Slate features or functionality were removed. {#dfrn3-employeeslate-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Employee Slate features or functionality were deprecated. {#dfrn3-employeeslate-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Employee Slate. {#dfrn3-employeeslate-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Employee Slate requires Zurich Patch 9 or later and an AI assistant (Moveworks or Now Assist). Access the Employee Slate setup experience through the profile icon to configure branding, data sources for search, and experience settings. * Set up data sources and search configurations * Configure assistant-specific settings in Moveworks or Now Assist setup * Content author or content manager role required for authoring experience access For more information, see [\[Placeholder link text to key emp-slate-setup-flow\]](https://www.servicenow.com/docs/access?context=emp-slate-setup-flow&family=zurich&ft:locale=en-US). Important: Employee Slate is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Access the Employee Slate setup experience through the profile icon to configure branding, data sources for search, and experience settings. For more information, see [Configuration flow](https://www.servicenow.com/docs/access?context=emp-slate-setup-flow&family=australia&ft:locale=en-US). Important: Employee Slate is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Employee Slate, such as specific requirements or compliance levels. {#dfrn3-employeeslate-summary__entry__50} | Release | Release notes | |-|-| | Zurich | Accessibility information : Employee Slate includes built-in accessibility compliance through the AI-native widget builder. Custom widgets automatically meet accessibility standards when created through the prompt-driven interface with design components that include accessibility features by default. | | Australia | Accessibility information : The AI widget builder in Employee Slate includes built-in design components that support accessibility standards. When custom widgets are created through the prompt-driven interface, the design components are structured to help developers address accessibility requirements. | [ ] ## Localization information If there are specific localization considerations for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Deploy a conversation-first employee experience with intelligent search and personalized interactions. * Access all your work-related information from a personalized homepage from widgets such as To-dos, Employee Communications, Popular Content, Quick Links, Profile, Notifications, and Calendar. * Navigate between conversations and content without losing context through an interactive split view that displays content alongside conversations. * Create a personalized workspace by managing widgets on your personal canvas along with some default widgets. * Track all activities from an inbox that consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications. * Surface important communications through a banner-style widget featuring targeted announcements with image, headline, and short description capabilities. * Manage and create content from content library with conversational content generation. * Navigate organizational hierarchies with an integrated search experience for detailed employee information access. For more information, see [\[Placeholder link text to key employee-slate-landing-page\]](https://www.servicenow.com/docs/access?context=employee-slate-landing-page&family=zurich&ft:locale=en-US) documentation. | | Australia | * Deploy a conversation-first employee experience with intelligent search and personalized interactions. * Access all your work-related information from a personalized homepage from widgets such as To-dos, Employee Communications, Popular Content, Quick Links, Profile, Notifications, and Calendar. * Navigate between conversations and content without losing context through an interactive split view that displays content alongside conversations. * Create a personalized workspace by managing widgets on your personal canvas along with some default widgets. * Track all activities from an inbox that consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications. * Surface important communications through a banner-style widget featuring targeted announcements with image, headline, and short description capabilities. * Manage and create content from content library with conversational content generation. * Navigate organizational hierarchies with an integrated search experience for detailed employee information access. For more information, see [\[Placeholder link text to key employee-slate-landing-page\]](https://www.servicenow.com/docs/access?context=employee-slate-landing-page&family=australia&ft:locale=en-US) documentation. | [ ]