--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Employee Slate release notes for upgrades from Zurich to Australia # Combined Employee Slate release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Employee Slate Release Notes for Upgrades from Zurich to Australia This consolidated release note guides ServiceNow customers upgrading Employee Slate from the Zurich release family to the Australia release family. It highlights key features, upgrade prerequisites, activation steps, and enhancements introduced between these versions. Employee Slate delivers a conversation-first, AI-powered employee experience that centralizes service delivery, task management, and personalized interactions within a unified homepage. Show full answer Show less ## Upgrade Prerequisites and Activation * Employee Slate requires Zurich Patch 9 or later and integration with an AI assistant such as Moveworks or Now Assist for both Zurich and Australia releases. * Activation and setup occur via the Employee Slate setup experience accessible through the profile icon, enabling configuration of branding, data sources, and experience settings. * Content authoring roles are required to access the authoring experience, which includes managing announcements and communications. * Employee Slate is available through the ServiceNow Store for ease of installation and upgrade. ## Key Features Introduced Between Zurich and Australia * **Conversation-first Experience:** Replaces traditional navigation with an AI-powered search bar and a personalized canvas supporting service delivery across departments. * **EmployeeWorks Home:** Centralized homepage offering five configurable widgets---To-dos, Employee Communications, Trending Content, Quick Links, and Holiday Calendar---for quick access to work-related information. * **Interactive Split View:** Enables simultaneous display of conversations alongside forms, articles, and tasks for seamless interaction without losing context. * **Personalized Canvas:** Allows employees to customize their workspace by dragging, dropping, resizing, or removing widgets. Administrators can lock widgets to maintain visibility of critical information. * **Tasks and Requests Consolidation:** Combines tasks, requests, approvals, and to-dos from multiple departments and external applications, enhanced with AI-generated summaries through Now Assist. * **Employee Org Chart:** Visualizes organizational hierarchies with detailed employee information and supports contextual AI queries via Now Assist. * **Employee Communications:** Displays targeted banner announcements linked to relevant knowledge articles or resources on the homepage. * **Visual Content Authoring:** Provides a content library where authors can create, filter, and publish announcements, supported by AI-generated content from prompts. * **Notifications:** Includes 14 pre-configured notification types for approvals, tasks, and requests, with bulk action and grouping capabilities. * **Configure Admin Console:** Enables consistent application of branding elements such as logos and colors across the portal, Moveworks, and Now Assist with live preview. * **AI-powered Widget Builder:** Facilitates building custom widgets through a prompt-driven interface featuring built-in design components and accessibility support. * **Analytics and Reporting:** Tracks session details, page visits, and widget interactions within a dedicated Employee Slate destination in User Experience Analytics. Measures communication effectiveness via announcement impressions, clicks, and content performance metrics. * **Search and Chat Integration:** Integrates search results directly into chat responses with a side panel for filtering and exploration. Chat pre-fills catalog form fields and opens forms in split view for review and completion. * **Enterprise Document Search:** Enables searching across enterprise systems such as SharePoint, OneDrive, Google Drive, Slack, and Outlook through the Moveworks assistant. * **Calendar and Schedule Management:** Provides time-aware information with widgets displaying meetings from users' schedules and upcoming holidays on the homepage. * **ServiceNow AI Platform Tiers (Australia):** Introduces three licensing tiers (Foundation, Advanced, Prime) offering varying levels of AI capabilities and automation to suit organizational needs. ## Changes, Removals, and Deprecations No updates, removals, or deprecations were noted between the Zurich and Australia releases for Employee Slate features, ensuring continuity of functionality during the upgrade. ## Accessibility and Compliance The AI-native widget builder in Employee Slate includes built-in accessibility compliance. Custom widgets created through the prompt-driven interface adhere to accessibility standards via structured design components, aiding developers in meeting compliance requirements. ## Browser and Localization There are no new or changed browser requirements or localization considerations for Employee Slate between Zurich and Australia releases. ## Practical Benefits for ServiceNow Customers * Enhanced employee experience through AI-driven personalized homepages and conversation-first interfaces improves productivity and engagement. * Consolidation of tasks and approvals across departments streamlines workflow management. * Improved communication delivery via targeted announcements and analytics helps track effectiveness and employee reach. * Customizable widgets and AI-powered content creation empower both employees and content managers to tailor experiences and communications. * Robust integration with enterprise search and calendar systems increases access to relevant information and time management. * Flexible AI licensing tiers allow organizations to adopt AI capabilities aligned with their strategy and scale. Consolidated page of all release notes for Employee Slate from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Employee Slate release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Employee Slate to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-employeeslate-summary__entry__2} | Release | Release notes | |-|-| | Zurich | Upgrade information : Employee Slate requires Zurich Patch 9 or later and an AI assistant (Moveworks or Now Assist). | | Australia | Upgrade information : Employee Slate requires Zurich Patch 9 or later and an AI assistant (Moveworks or Now Assist). | [ ] ## New features Between your current release family and Australia, new features were introduced for Employee Slate. {#dfrn3-employeeslate-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Conversation-first experience](https://www.servicenow.com/docs/access?context=eslate-conversation-first&family=zurich&ft:locale=en-US) : Replaces traditional browse navigation with an AI-powered search bar and personalized canvas, supporting service delivery across departments. [EmployeeWorks home](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=zurich&ft:locale=en-US) : Provides a homepage centered on an AI-powered search bar with five configurable widgets: To-dos, Employee Communications, Trending Content, Quick Links, and Holiday Calendar. Interactive split view [EmployeeWorks home](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=zurich&ft:locale=en-US) : Displays content alongside the conversation for seamless interaction with forms, articles, and tasks. [Personalized canvas](https://www.servicenow.com/docs/access?context=eslate-personalized-canvas&family=zurich&ft:locale=en-US) : Employees can drag, drop, resize, and remove widgets; administrators can lock widgets to keep critical information visible. [Tasks and requests](https://www.servicenow.com/docs/access?context=emp-slate-inbox&family=zurich&ft:locale=en-US) : Consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications, with AI summaries from Now Assist. [Employee org chart](https://www.servicenow.com/docs/access?context=emp-slate-orgchart&family=zurich&ft:locale=en-US) : Displays organizational hierarchies with employee details and supports contextual AI questions through Now Assist. [Employee communications](https://www.servicenow.com/docs/access?context=eslate-employee-comms&family=zurich&ft:locale=en-US) : Displays targeted banner announcements on the homepage, linked to knowledge articles or other resources. Visual content authoring [EmployeeWorks home](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=zurich&ft:locale=en-US) : Provides a content library accessible from the profile icon where authors can create, filter, and publish announcements, with Now Assist generating content from a prompt. [Notifications](https://www.servicenow.com/docs/access?context=emp-slate-notifications&family=zurich&ft:locale=en-US) : Delivers 14 pre-configured notification types for approvals, tasks, and requests, with support for bulk actions and grouping. [Configure admin console](https://www.servicenow.com/docs/access?context=eslate-config-admin-console&family=zurich&ft:locale=en-US) : Applies a logo, primary color, and accent color consistently across the portal, Moveworks, and Now Assist experiences, with a live preview panel. [AI-powered widget builder](https://www.servicenow.com/docs/access?context=eslate-ai-widget-builder&family=zurich&ft:locale=en-US) : Builds custom widgets through a prompt-driven interface using a model context protocol (MCP) with built-in design components and accessibility support. [Analytics and reporting](https://www.servicenow.com/docs/access?context=eslate-analytics-reporting&family=zurich&ft:locale=en-US) : Tracks session details, page visits, and widget interactions in a dedicated Employee Slate destination within User Experience Analytics. Measures announcement impressions, clicks, and top-performing content through the communications analytics dashboard in User Experience Analytics. [Chat assistance for catalog and knowledge](https://www.servicenow.com/docs/access?context=eslate-conversational-catalog&family=zurich&ft:locale=en-US) : Integrates search results directly into chat responses, with a side panel for filtering and exploration across all configured connectors. Chat pre-fills catalog form fields from conversation context and opens forms in split view for review and completion. [Moveworks enterprise search](https://www.servicenow.com/docs/access?context=employee-slate-moveworks&family=zurich&ft:locale=en-US) : Searches documents across enterprise systems including SharePoint, OneDrive, Google Drive, Slack, and Outlook through the Moveworks assistant. [Calendar and schedule management](https://www.servicenow.com/docs/access?context=eslate-calendar-schedule&family=zurich&ft:locale=en-US) : Provides time-aware information through calendar management with My Calendar widget in Canvas displaying the meetings from your schedule. And the Upcoming Holiday widget displays the next relevant holiday on the home page. | | Australia | [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&family=australia&ft:locale=en-US) : The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available: * Foundation: AI basics to deliver insights * Advanced: AI to boost productivity across relevant use cases * Prime: Act autonomously with all AI assets, and create your own Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. [Conversation-first experience](https://www.servicenow.com/docs/access?context=eslate-conversation-first&family=australia&ft:locale=en-US) : Replaces traditional browse navigation with an AI-powered search bar and personalized canvas, supporting service delivery across departments. [EmployeeWorks home](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=australia&ft:locale=en-US) : Provides a homepage centered on an AI-powered search bar with five configurable widgets: To-dos, Employee Communications, Trending Content, Quick Links, and Holiday Calendar. [Interactive split view](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=australia&ft:locale=en-US) : Displays content alongside the conversation for seamless interaction with forms, articles, and tasks. [Personalized canvas](https://www.servicenow.com/docs/access?context=eslate-personalized-canvas&family=australia&ft:locale=en-US) : Employees can drag, drop, resize, and remove widgets; administrators can lock widgets to keep critical information visible. [Tasks and requests](https://www.servicenow.com/docs/access?context=emp-slate-inbox&family=australia&ft:locale=en-US) : Consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications, with AI summaries from Now Assist. [Employee org chart](https://www.servicenow.com/docs/access?context=emp-slate-orgchart&family=australia&ft:locale=en-US) : Displays organizational hierarchies with employee details and supports contextual AI questions through Now Assist. [Employee communications](https://www.servicenow.com/docs/access?context=eslate-employee-comms&family=australia&ft:locale=en-US) : Displays targeted banner announcements on the homepage, linked to knowledge articles or other resources. [Visual content authoring](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=australia&ft:locale=en-US) : Provides a content library accessible from the profile icon where authors can create, filter, and publish announcements, with Now Assist generating content from a prompt. [Notifications](https://www.servicenow.com/docs/access?context=emp-slate-notifications&family=australia&ft:locale=en-US) : Delivers 14 pre-configured notification types for approvals, tasks, and requests, with support for bulk actions and grouping. [Configure admin console](https://www.servicenow.com/docs/access?context=eslate-config-admin-console&family=australia&ft:locale=en-US) : Applies a logo, primary color, and accent color consistently across the portal, Moveworks, and Now Assist experiences, with a live preview panel. [AI-powered widget builder](https://www.servicenow.com/docs/access?context=eslate-ai-widget-builder&family=australia&ft:locale=en-US) : Builds custom widgets through a prompt-driven interface using a model context protocol (MCP) with built-in design components and accessibility support. [Analytics and reporting](https://www.servicenow.com/docs/access?context=eslate-analytics-reporting&family=australia&ft:locale=en-US) : Tracks session details, page visits, and widget interactions in a dedicated Employee Slate destination within User Experience Analytics. Measures announcement impressions, clicks, and top-performing content through the communications analytics dashboard in User Experience Analytics. [Search and chat](https://www.servicenow.com/docs/access?context=eslate-conversational-catalog&family=australia&ft:locale=en-US) : Integrates search results directly into chat responses, with a side panel for filtering and exploration across all configured connectors. Chat pre-fills catalog form fields from conversation context and opens forms in split view for review and completion. [EmployeeWorks Web App](https://www.servicenow.com/docs/access?context=employee-slate-moveworks&family=australia&ft:locale=en-US) : Searches documents across enterprise systems including SharePoint, OneDrive, Google Drive, Slack, and Outlook through the Moveworks assistant. [Calendar and schedule management](https://www.servicenow.com/docs/access?context=eslate-calendar-schedule&family=australia&ft:locale=en-US) : Provides time-aware information through calendar management with My Calendar widget in Canvas displaying the meetings from your schedule. And the Upcoming Holiday widget displays the next relevant holiday on the home page. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Employee Slate features. {#dfrn3-employeeslate-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Employee Slate features or functionality were removed. {#dfrn3-employeeslate-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Employee Slate features or functionality were deprecated. {#dfrn3-employeeslate-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Employee Slate. {#dfrn3-employeeslate-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Employee Slate requires Zurich Patch 9 or later and an AI assistant (Moveworks or Now Assist). Access the Employee Slate setup experience through the profile icon to configure branding, data sources for search, and experience settings. * Set up data sources and search configurations * Configure assistant-specific settings in Moveworks or Now Assist setup * Content author or content manager role required for authoring experience access For more information, see [\[Placeholder link text to key emp-slate-setup-flow\]](https://www.servicenow.com/docs/access?context=emp-slate-setup-flow&family=zurich&ft:locale=en-US). Important: Employee Slate is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Access the Employee Slate setup experience through the profile icon to configure branding, data sources for search, and experience settings. For more information, see [Configuration flow](https://www.servicenow.com/docs/access?context=emp-slate-setup-flow&family=australia&ft:locale=en-US). Important: Employee Slate is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Employee Slate, such as specific requirements or compliance levels. {#dfrn3-employeeslate-summary__entry__50} | Release | Release notes | |-|-| | Zurich | Accessibility information : Employee Slate includes built-in accessibility compliance through the AI-native widget builder. Custom widgets automatically meet accessibility standards when created through the prompt-driven interface with design components that include accessibility features by default. | | Australia | Accessibility information : The AI widget builder in Employee Slate includes built-in design components that support accessibility standards. When custom widgets are created through the prompt-driven interface, the design components are structured to help developers address accessibility requirements. | [ ] ## Localization information If there are specific localization considerations for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Deploy a conversation-first employee experience with intelligent search and personalized interactions. * Access all your work-related information from a personalized homepage from widgets such as To-dos, Employee Communications, Popular Content, Quick Links, Profile, Notifications, and Calendar. * Navigate between conversations and content without losing context through an interactive split view that displays content alongside conversations. * Create a personalized workspace by managing widgets on your personal canvas along with some default widgets. * Track all activities from an inbox that consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications. * Surface important communications through a banner-style widget featuring targeted announcements with image, headline, and short description capabilities. * Manage and create content from content library with conversational content generation. * Navigate organizational hierarchies with an integrated search experience for detailed employee information access. For more information, see [\[Placeholder link text to key employee-slate-landing-page\]](https://www.servicenow.com/docs/access?context=employee-slate-landing-page&family=zurich&ft:locale=en-US) documentation. | | Australia | * Deploy a conversation-first employee experience with intelligent search and personalized interactions. * Access all your work-related information from a personalized homepage from widgets such as To-dos, Employee Communications, Popular Content, Quick Links, Profile, Notifications, and Calendar. * Navigate between conversations and content without losing context through an interactive split view that displays content alongside conversations. * Create a personalized workspace by managing widgets on your personal canvas along with some default widgets. * Track all activities from an inbox that consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications. * Surface important communications through a banner-style widget featuring targeted announcements with image, headline, and short description capabilities. * Manage and create content from content library with conversational content generation. * Navigate organizational hierarchies with an integrated search experience for detailed employee information access. For more information, see [\[Placeholder link text to key employee-slate-landing-page\]](https://www.servicenow.com/docs/access?context=employee-slate-landing-page&family=australia&ft:locale=en-US) documentation. | [ ]