--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Encryption release notes for upgrades from Zurich to Australia # Combined Encryption release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Encryption release notes for upgrades from Zurich to Australia This consolidated release notes document provides essential information for ServiceNow customers upgrading Encryption features from the Zurich release family to Australia. It highlights new features, important changes, deprecations, and activation requirements to help you plan and execute your upgrade with confidence. Show full answer Show less ## Key Features * **From Zurich:** * GlideEncrypter API now defaults to Advanced Encryption Standard (AES) due to official removal of 3DES encryption, aligning with NIST 800-131A Rev 2 recommendations. * Column Level Encryption upgraded to Key Management Framework Column Level Encryption (KMF-CLE) to support 3DES deprecation. * Field Encryption supports row-level encryption rules using dynamic row conditions. * Field Encryption Enterprise API allows encryption of attachments using any of the three Encryption APIs. * Platform Encryption subscription bundle includes Field Encryption Enterprise and Cloud Encryption, activated via the com.glide.now.platform.encryption plugin. * **New in Australia:** * Enhanced administration interface for Field Encryption and Field Encryption Enterprise featuring simplified key rotation, policy updates, encryption status monitoring, audit detail access, and improved UI layouts. * Integration with External Key Management Service (EKMS) enabling external storage and management of encryption keys, automated key rotation and revocation, rekeying after clone/restore, and monitoring of key state and encrypted communications. * Activation of Platform Encryption with the com.glide.encryption.externalkms plugin, requiring a separate subscription. ## Key Changes * Field Encryption Enterprise API in Zurich allows use of any Encryption API for attachments encryption; Australia introduces UI improvements for managing key rotation, policies, and audit access. * 3DES encryption is deprecated and removed for GlideEncrypter; AES under Key Management Framework is the supported encryption method. * No features were removed or deprecated in the Australia release beyond the 3DES deprecation initiated in Zurich. ## Important Upgrade Information * Before upgrading to Australia, review and complete all pre- and post-upgrade tasks related to Encryption features. * Ensure your instance is prepared for the GlideEncrypter 3DES deprecation by migrating to KMF-based AES encryption. * Familiarize yourself with the new EKMS integration capabilities for enhanced security and key management outside the ServiceNow instance. ## Activation and Subscription * Zurich: Platform Encryption subscription includes Field Encryption Enterprise, activated via com.glide.now.platform.encryption plugin. * Australia: Platform Encryption with EKMS requires activation of com.glide.encryption.externalkms plugin and a separate subscription. ## Additional Notes * No updates were made regarding browser requirements, accessibility, localization, or additional technical requirements for Encryption in either Zurich or Australia releases. * If a release did not include updates for Encryption, this is noted explicitly to avoid confusion. ## What to Expect After upgrading to Australia, you can expect enhanced encryption management capabilities with a modernized UI, stronger security through EKMS integration, and compliance with encryption standards by removing 3DES support. These improvements will simplify encryption administration, improve auditability, and bolster overall data protection within your ServiceNow instance. Consolidated page of all release notes for Encryption from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Encryption release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Encryption to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-encryption-summary__entry__2} | Release | Release notes | |-|-| | Zurich | Upgrade information : For the GlideEncrypter API, NIST 800-131A Rev 2 has recommended against using the Triple Data Encryption Standard (3DES) encryption. The following changes are taking place in the Zurich release with the official removal of 3DES encryption for GlideEncrypter. * The GlideEncrypter API defaults to using the Key Management Framework (KMF) based algorithm, Advanced Encryption Standard (AES), for encryption and decryption operations for upgraded instances only. * For instances created with the Zurich release or later, this API isn't supported. * Learn more about 3DES deprecation in [KB1704481](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1704481). In the Zurich release, Column Level Encryption has received a required upgrade to Key Management Framework Column Level Encryption (KMF-CLE) due to the platform-wide deprecation of 3DES. For more information about this upgrade, see KB1700704. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Encryption. {#dfrn3-encryption-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Encrypt data using Row Conditions](https://www.servicenow.com/docs/access?context=encrypt-data-using-row-conditions&family=zurich&ft:locale=en-US) : Use row conditions for Field Encryption to define encryption rules for rows within a specific column, based on dynamic conditions. | | Australia | [Manage Field Encryption Enterprise with an enhanced Administration interface](https://www.servicenow.com/docs/access?context=now-platform-encryption&family=australia&ft:locale=en-US) : Configure encryption settings, monitor key usage, and streamline administration for Field Encryption and Field Encryption Enterprise with the following features: * Simplify key rotation and policy updates. * Access encryption status and audit details. * Navigate improved layouts for faster configuration. [Integrate External Key Management Service (EKMS) with Encryption Modules](https://www.servicenow.com/docs/access?context=ekms-external-key-management&family=australia&ft:locale=en-US) : Configure and manage encryption keys externally through EKMS integration with an enhanced encryption framework, which enables you to: * Hold encryption keys outside the instance for improved security. * Perform key rotation and revocation with automated security tasks. * Manage EKMS configurations and enforce the immutability of critical fields after they're active. * Simplify rekeying following instance clone and restore operations. * Monitor key state transitions, encrypted cache, and node-to-node communication. * Access UI improvements for configuration visibility and error handling. * Benefit from telemetry and performance-tested operations. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Encryption features. {#dfrn3-encryption-summary__entry__14} | Release | Release notes | |-|-| | Zurich | [Field Encryption Enterprise](https://www.servicenow.com/docs/access?context=now-platform-encryption&family=zurich&ft:locale=en-US) API : Use all three Encryption APIs to encrypt on attachments, without needing to use any one specific API. | | Australia | [Field Encryption user interface changes](https://www.servicenow.com/docs/access?context=now-platform-encryption&family=australia&ft:locale=en-US) : The new Field Encryption and Field Encryption Enterprise UI includes updates to key rotation and policies, access to encryption status and audit details, and changes to layouts. | [ ] ## Removed Between your current release family and Australia, some Encryption features or functionality were removed. {#dfrn3-encryption-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Encryption features or functionality were deprecated. {#dfrn3-encryption-summary__entry__26} | Release | Release notes | |-|-| | Zurich | [Prepare your instance for GlideEncrypter deprecation](https://www.servicenow.com/docs/access?context=check-3des&family=zurich&ft:locale=en-US) : Encrypted string keys 3DES format is no longer supported. Key Management Framework (KMF) is the supported format. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Encryption. {#dfrn3-encryption-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : The Platform Encryption subscription bundle is a group commercial entitlement that includes Field Encryption Enterprise and Cloud Encryption. Field Encryption Enterprise is the unlimited license of Field Encryption. The Enterprise plugin is available with the activation of the com.glide.now.platform.encryption plugin. For details, see the [Encryption and Key Management subscription bundle](https://www.servicenow.com/docs/access?context=encryption-sku&family=zurich&ft:locale=en-US). | | Australia | Activation information : Platform Encryption is available with activation of the com.glide.encryption.external_kms, which requires a separate subscription. For details, see [Encryption and Key Management subscription bundle](https://www.servicenow.com/docs/access?context=encryption-sku&family=australia&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Encryption we have noted them here. {#dfrn3-encryption-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Encryption we have noted them here. {#dfrn3-encryption-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Encryption, such as specific requirements or compliance levels. {#dfrn3-encryption-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Encryption we have noted them here. {#dfrn3-encryption-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Encryption we have noted them here. {#dfrn3-encryption-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Use row conditions for Field Encryption to define encryption rules for rows within a specific column, based on dynamic conditions. * Use any of the three Field Encryption APIs to encrypt attachments. See [Encryption](https://www.servicenow.com/docs/access?context=encryption-landing&family=zurich&ft:locale=en-US) for more information. | | Australia | * ManageField Encryption and Field Encryption Enterprise using the redesigned user interface. * Enhance data security with the newly added External Key Management Service (EKMS) integration, enabling you to store encryption keys outside the instance for enhanced security. See [Encryption](https://www.servicenow.com/docs/access?context=encryption-landing&family=australia&ft:locale=en-US) for more information. | [ ]