--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Encryption release notes for upgrades from Zurich to Australia # Combined Encryption release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Encryption release notes for upgrades from Zurich to Australia This consolidated guide helps ServiceNow customers prepare for upgrading Encryption features from the Zurich release family to the Australia release. It outlines important pre- and post-upgrade tasks, highlights new features, changes, deprecations, activation details, and other relevant information specific to Encryption across the two releases. Show full answer Show less ## Key Features * **Zurich Release:** * GlideEncrypter API deprecated 3DES encryption, switching to AES via the Key Management Framework (KMF) for upgraded instances. * Column Level Encryption upgraded to KMF-CLE to comply with 3DES deprecation. * Introduced use of row conditions for Field Encryption, allowing dynamic encryption rules per row within a column. * Field Encryption Enterprise API expanded to support all three Encryption APIs for encrypting attachments without restriction. * **Australia Release:** * Introduced enhanced administration interface for managing Field Encryption and Field Encryption Enterprise, improving key rotation, policy updates, audit access, and configuration navigation. * Added integration with External Key Management Service (EKMS), enabling encryption key storage outside the instance for improved security, automated key rotation and revocation, and simplified rekeying after clone/restore operations. * Enhanced UI for EKMS configuration visibility, error handling, telemetry, and performance monitoring. * Updated Field Encryption user interface with improved layouts and access to encryption status and audit details. * No new removals or deprecations in Australia beyond those introduced in Zurich. ## Important Upgrade Considerations * Prepare for the GlideEncrypter API deprecation of 3DES encryption; only KMF-based AES encryption is supported moving forward. * Review and complete pre- and post-upgrade tasks as outlined to ensure encryption features function correctly after the upgrade. * Activation of Encryption features differs by release: * Zurich requires activation of the `com.glide.now.platform.encryption` plugin as part of the Platform Encryption subscription bundle. * Australia requires activation of the `com.glide.encryption.externalkms` plugin, which involves a separate subscription. ## What to Expect * Improved encryption security by fully removing 3DES support and adopting AES encryption standards. * Greater flexibility and control with dynamic row-level encryption conditions and attachment encryption across multiple APIs. * Enhanced administration experience with streamlined UI, better policy and key management, audit visibility, and error handling. * Stronger security posture through External Key Management Service (EKMS) integration, allowing keys to be managed outside the ServiceNow instance. * Consistent encryption functionality with no features removed or deprecated in the Australia release beyond Zurich's changes. Consolidated page of all release notes for Encryption from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Encryption release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Encryption to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-encryption-summary__entry__2} | Release | Release notes | |-|-| | Zurich | Upgrade information : For the GlideEncrypter API, NIST 800-131A Rev 2 has recommended against using the Triple Data Encryption Standard (3DES) encryption. The following changes are taking place in the Zurich release with the official removal of 3DES encryption for GlideEncrypter. * The GlideEncrypter API defaults to using the Key Management Framework (KMF) based algorithm, Advanced Encryption Standard (AES), for encryption and decryption operations for upgraded instances only. * For instances created with the Zurich release or later, this API isn't supported. * Learn more about 3DES deprecation in [KB1704481](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1704481). In the Zurich release, Column Level Encryption has received a required upgrade to Key Management Framework Column Level Encryption (KMF-CLE) due to the platform-wide deprecation of 3DES. For more information about this upgrade, see KB1700704. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Encryption. {#dfrn3-encryption-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Encrypt data using Row Conditions](https://www.servicenow.com/docs/access?context=encrypt-data-using-row-conditions&family=zurich&ft:locale=en-US) : Use row conditions for Field Encryption to define encryption rules for rows within a specific column, based on dynamic conditions. | | Australia | [Manage Field Encryption Enterprise with an enhanced Administration interface](https://www.servicenow.com/docs/access?context=now-platform-encryption&family=australia&ft:locale=en-US) : Configure encryption settings, monitor key usage, and streamline administration for Field Encryption and Field Encryption Enterprise with the following features: * Simplify key rotation and policy updates. * Access encryption status and audit details. * Navigate improved layouts for faster configuration. [Integrate External Key Management Service (EKMS) with Encryption Modules](https://www.servicenow.com/docs/access?context=ekms-external-key-management&family=australia&ft:locale=en-US) : Configure and manage encryption keys externally through EKMS integration with an enhanced encryption framework, which enables you to: * Hold encryption keys outside the instance for improved security. * Perform key rotation and revocation with automated security tasks. * Manage EKMS configurations and enforce the immutability of critical fields after they're active. * Simplify rekeying following instance clone and restore operations. * Monitor key state transitions, encrypted cache, and node-to-node communication. * Access UI improvements for configuration visibility and error handling. * Benefit from telemetry and performance-tested operations. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Encryption features. {#dfrn3-encryption-summary__entry__14} | Release | Release notes | |-|-| | Zurich | [Field Encryption Enterprise](https://www.servicenow.com/docs/access?context=now-platform-encryption&family=zurich&ft:locale=en-US) API : Use all three Encryption APIs to encrypt on attachments, without needing to use any one specific API. | | Australia | [Field Encryption user interface changes](https://www.servicenow.com/docs/access?context=now-platform-encryption&family=australia&ft:locale=en-US) : The new Field Encryption and Field Encryption Enterprise UI includes updates to key rotation and policies, access to encryption status and audit details, and changes to layouts. | [ ] ## Removed Between your current release family and Australia, some Encryption features or functionality were removed. {#dfrn3-encryption-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Encryption features or functionality were deprecated. {#dfrn3-encryption-summary__entry__26} | Release | Release notes | |-|-| | Zurich | [Prepare your instance for GlideEncrypter deprecation](https://www.servicenow.com/docs/access?context=check-3des&family=zurich&ft:locale=en-US) : Encrypted string keys 3DES format is no longer supported. Key Management Framework (KMF) is the supported format. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Encryption. {#dfrn3-encryption-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : The Platform Encryption subscription bundle is a group commercial entitlement that includes Field Encryption Enterprise and Cloud Encryption. Field Encryption Enterprise is the unlimited license of Field Encryption. The Enterprise plugin is available with the activation of the com.glide.now.platform.encryption plugin. For details, see the [Encryption and Key Management subscription bundle](https://www.servicenow.com/docs/access?context=encryption-sku&family=zurich&ft:locale=en-US). | | Australia | Activation information : Platform Encryption is available with activation of the com.glide.encryption.external_kms, which requires a separate subscription. For details, see [Encryption and Key Management subscription bundle](https://www.servicenow.com/docs/access?context=encryption-sku&family=australia&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Encryption we have noted them here. {#dfrn3-encryption-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Encryption we have noted them here. {#dfrn3-encryption-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Encryption, such as specific requirements or compliance levels. {#dfrn3-encryption-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Encryption we have noted them here. {#dfrn3-encryption-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Encryption we have noted them here. {#dfrn3-encryption-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Use row conditions for Field Encryption to define encryption rules for rows within a specific column, based on dynamic conditions. * Use any of the three Field Encryption APIs to encrypt attachments. See [Encryption](https://www.servicenow.com/docs/access?context=encryption-landing&family=zurich&ft:locale=en-US) for more information. | | Australia | * ManageField Encryption and Field Encryption Enterprise using the redesigned user interface. * Enhance data security with the newly added External Key Management Service (EKMS) integration, enabling you to store encryption keys outside the instance for enhanced security. See [Encryption](https://www.servicenow.com/docs/access?context=encryption-landing&family=australia&ft:locale=en-US) for more information. | [ ]