--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Goal Framework release notes for upgrades from Zurich to Australia # Combined Goal Framework release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Goal Framework release notes for upgrades from Zurich to Australia This consolidated release notes document helps ServiceNow customers prepare for upgrading the Goal Framework application from the Zurich release family to the Australia release family. It summarizes new features, changes, removals, deprecations, and activation information relevant to the upgrade path. Show full answer Show less ## New Features * **Zurich:** Introduced the ability to categorize strategic priorities and goals as **Artificial Intelligence** to enable tracking and monitoring through the AI Control Tower workspace. This is done by using the Type field for strategic priorities and the Category field for goals. * **Role enhancements:** The `sngf.goaladmin` role now allows editing of any goal or target regardless of ownership or contribution. * **Australia:** No new features were introduced beyond Zurich for the Goal Framework. ## Changes * **Zurich:** * The Coral theme became the default for new portal, web, and mobile experiences with Next Experience or Core UI enabled, providing a fresh, brand-neutral look with an optional dark theme. * Goal and Parent goal reference fields now display only active goals by default (those with the Active field set to true). * **Australia:** * The Goal and Target forms now include a **Cancelled** option in the State field to mark goals or targets as cancelled. * The Strategic Priority form includes a new Status field with options: None, Green, Yellow, or Red, to indicate status. ## Removals and Deprecations There were no removals or deprecations of Goal Framework features between Zurich and Australia releases. ## Activation Information The Goal Framework application must be installed by requesting it from the ServiceNow Store. This process is consistent across both Zurich and Australia releases. Customers should visit the ServiceNow Store to view available apps and submit requests. The Goal Framework remains available exclusively through the ServiceNow Store. ## Additional Notes * No additional requirements, browser requirements, accessibility, or localization changes were introduced between Zurich and Australia. * Highlights include improved management and tracking of goals through enhanced forms in Australia and the ability to categorize AI-related goals in Zurich for AI Control Tower integration. ## Practical Implications for ServiceNow Customers When upgrading to Australia, expect enhanced Goal, Target, and Strategic Priority forms that improve organizational goal management. You can also leverage existing AI categorization features introduced in Zurich to monitor strategic priorities via the AI Control Tower. The new Cancelled state and status options provide greater flexibility in tracking goal lifecycle and health. The default Coral theme enhances user experience in portals and mobile interfaces. To activate or upgrade Goal Framework, request it from the ServiceNow Store and follow pre- and post-upgrade tasks to ensure a smooth transition. Consolidated page of all release notes for Goal Framework from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Goal Framework release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Goal Framework to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-goalframework-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Goal Framework. {#dfrn3-goalframework-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Goal Framework and AI Control Tower](https://www.servicenow.com/docs/access?context=better-together-with-other-apps-gf&family=zurich&ft:locale=en-US) : Categorize your strategic priorities and goals as Artificial Intelligence to track and monitor strategy progress from the AI Control Tower workspace. Use the Type field for strategic priorities and the Category field for goals to classify them as Artificial Intelligence and monitor their progress in the AI Control Tower workspace. [Role enhancements](https://www.servicenow.com/docs/access?context=components-installed-with-goal-framework&family=zurich&ft:locale=en-US) : With the sn_gf.goal_admin role, you can edit any goal and target as needed, even when you aren't the owner or contributor of a goal or target. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Goal Framework features. {#dfrn3-goalframework-summary__entry__14} | Release | Release notes | |-|-| | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [Active goals](https://www.servicenow.com/docs/access?context=defining-goals-using-goal-framework&family=zurich&ft:locale=en-US) : By default, only active goals---those goals with the Active field set to true---are displayed in the Goal and Parent goal reference fields across all applicable tables. | | Australia | [Changes to Goal and Target forms](https://www.servicenow.com/docs/access?context=goal-form&family=australia&ft:locale=en-US) : The Cancelled option has been added to the State field in both the [Goal](https://www.servicenow.com/docs/access?context=goal-form&family=australia&ft:locale=en-US) and [Target](https://www.servicenow.com/docs/access?context=target-form&family=australia&ft:locale=en-US) forms, enabling you to set their status to Cancelled when needed. [Changes to Strategic Priority form](https://www.servicenow.com/docs/access?context=strategic-priority-form&family=australia&ft:locale=en-US) : The Status field has been added to the Strategic Priority form, enabling you to set the status of a strategic priority as None, Green, Yellow, or Red. | [ ] ## Removed Between your current release family and Australia, some Goal Framework features or functionality were removed. {#dfrn3-goalframework-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Goal Framework features or functionality were deprecated. {#dfrn3-goalframework-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Goal Framework. {#dfrn3-goalframework-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Install Goal Framework by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Goal Framework is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Install Goal Framework by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Goal Framework is available in the ServiceNow Store. For details, see the Activation information section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Goal Framework we have noted them here. {#dfrn3-goalframework-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Goal Framework we have noted them here. {#dfrn3-goalframework-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Goal Framework, such as specific requirements or compliance levels. {#dfrn3-goalframework-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Goal Framework we have noted them here. {#dfrn3-goalframework-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Goal Framework we have noted them here. {#dfrn3-goalframework-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Categorize your strategic priorities and goals as Artificial Intelligence to track and monitor their progress from the AI Control Tower workspace. * View only active goals in reference fields when creating a goal relationship or defining a parent goal. See [Goal Framework](https://www.servicenow.com/docs/access?context=goal-framework&family=zurich&ft:locale=en-US) for more information. | | Australia | Use the enhanced Goal, Target, and Strategic Priority forms to more effectively manage and track your organization's goals. See [Goal Framework](https://www.servicenow.com/docs/access?context=goal-framework&family=australia&ft:locale=en-US) for more information. | [ ]