--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Key Management release notes for upgrades from Zurich to Australia # Combined Key Management release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Key Management release notes for upgrades from Zurich to Australia This consolidated release notes document provides ServiceNow customers with essential information about the Key Management features, changes, and upgrade considerations when moving from the Zurich release to Australia. It focuses on preparing customers for the transition, highlighting new capabilities, deprecated functionality, and important security updates related to encryption standards and certificate management. Show full answer Show less ## Important Upgrade Information * **3DES Deprecation:** The GlideEncrypter API previously used 3DES encryption, which is no longer recommended per NIST guidelines post-2023. Australia release disables GlideEncrypter on new instances, replacing it with AES256-GCM encryption via the Key Management Framework (KMF). * **Upgrade Compatibility:** Upgraded Australia instances can still use GlideEncrypter but with updated AES256-GCM encryption. Legacy 3DES can only be re-enabled by ServiceNow support if absolutely necessary. * **System Property for GlideEncrypter:** The glide.security.glideencrypter.allow property controls enabling or disabling GlideEncrypter on upgraded instances (not available on new Zurich instances). ## Key Features Introduced in Australia * **SHA512 Support:** GlideDigest now supports creation and verification of message digests using the SHA512 cryptographic hash function, enhancing security. * **Offline Key Exchange:** Enables administrators to share cryptographic module keys offline between on-premise instances, facilitating cloning and migration. * **JWT Signing and Verification:** JSON Web Token operations are integrated into the KMFCryptoOperation class, streamlining token-based security workflows. * **Centralized Crypto Management Console:** A new console provides a unified interface to track and manage certificate lifecycles, scanning instances for certificate details. * **Clone and Restore Support:** Added support for cloning and restoring on-premise instances, including migration between commercial and on-premise setups. * **Certificate Revocation List (CRL) Validation:** Supports CRL checks for certificate revocation with fallback to OCSP, improving certificate validation reliability. ## Changes to Existing Features * **Coral Theme Default:** Coral theme is now default for portals and mobile experiences with Next Experience or Core UI, offering a fresh, brand-neutral look with a dark mode option. * **GlideEncrypter Updates:** Updated to AES256-GCM encryption; legacy 3DES usage requires support intervention. * **Streamlined Cryptographic Module Workflow:** Enhanced interface for faster and easier creation of cryptographic modules. * **SecurityUtils API Enhancements:** Added methods to sanitize and escape input to better prevent cross-site scripting attacks. * **Audit Logging:** Changes to key encryption-related tables are now logged by default to improve traceability and compliance. ## Deprecations and Removals No Key Management features were removed or deprecated between Zurich and Australia beyond the planned GlideEncrypter/3DES deprecation noted above. ## Activation and Subscription Key Management activation in Australia requires the Platform Encryption subscription bundle, which includes Field Encryption Enterprise and Cloud Encryption. Activation of the **com.glide.now.platform.encryption** plugin enables enterprise Field Encryption capabilities. ## Additional Information There were no changes in browser requirements, accessibility, localization, or additional requirements for Key Management between Zurich and Australia releases. Consolidated page of all release notes for Key Management from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Key Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Key Management to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-keymanagement-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Upgrade information : * In pre-Zurich releases, the GlideEncrypter API used the three-key Triple Data Encryption Standard (3DES) encryption standard, which [NIST 800-131A Rev 2](https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-131Ar2.pdf) has recommended against using after 2023. The following changes are taking place in the Australia release in preparation for a full deprecation of GlideEncrypter/3DES in the future: * New Australia instances can't use GlideEncrypter. All base system scripts have been changed to use alternative encryption processes. * if you're upgrading your Australia instances, you can still GlideEncrypter, which has been updated to use AES256-GCM encryption via the Key Management Framework. * Learn more about 3DES deprecation in [KB1704481](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1704481). | [ ] ## New features Between your current release family and Australia, new features were introduced for Key Management. {#dfrn3-keymanagement-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Keep track of Field Encryption and Key Management changes](https://www.servicenow.com/docs/access?context=c_UnderstandingTheSysAuditTable&family=zurich&ft:locale=en-US) : By default, the changes to the records on these tables are now logged to the Sys Audits \[sys_audit\] table: * Encrypted Field Configurations \[sys_platform_encryption_configuration\] * Module Access Policies \[sys_kmf_crypto_caller_policy\] * Cryptographic Modules \[sys_kmf_crypto_module\] For details on accessing the Sys Audits \[sys_audit\] table, see [Review](https://www.servicenow.com/docs/access?context=c_UnderstandingTheSysAuditTable&family=zurich&ft:locale=en-US). | | Australia | [Added SHA512 support for message digests](https://www.servicenow.com/docs/access?context=c_GlideDigestScopedAPI&family=australia&ft:locale=en-US) : GlideDigest has been updated to allow creation and verification of message digests using the SHA512 cryptographic hash function. Offline key exchange to share module keys between instances : Admins can share module keys between instances offline to facilitate instance clones between on-premise instances using KMF. [Sign and verify JSON web tokens (JWT) through KMFCryptoOperation](https://www.servicenow.com/docs/access?context=KMFCryptoOperationBothAPI&family=australia&ft:locale=en-US) : The signing and verification processes for JWTs are now integrated as operation types in the existing KMFCryptoOperation class. Centralized Crypto Management console : Use the new Crypto Management Console to streamline and track the certificate management lifecycle. The new console scans your instance for certificates and displays their details in a central location, Clone and restore support for on-premise instances : Support for cloning and restoring on-premise instances. Support has also been added from migrating a commercial instance to on-premise instances, and vice-versa. Certificate Revocation List (CRL) validation support : ServiceNow now supports Certificate Revocation List (CRL) validation for certificate revocation checks as an alternative to Online Certificate Status Protocol (OCSP), with automatic fallback when OCSP is unavailable. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Key Management features. {#dfrn3-keymanagement-summary__entry__14} | Release | Release notes | |-|-| | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [Updates to GlideEncrypter functionality](https://www.servicenow.com/docs/access?context=glideencrypter-deprecation&family=zurich&ft:locale=en-US) : The GlideEncrypter API has been updated to use AES256-GCM encryption via the Key Management Framework. If needed, your instance can be changed to use legacy 3DES encryption, but this task can only be done by ServiceNow support. [Disable GlideEncrypter on your instance](https://www.servicenow.com/docs/access?context=check-3des&family=zurich&ft:locale=en-US) : GlideEncrypter can be enabled or turned off using the glide.security.glideencrypter.allow system property. This property is unavailable on new Zurich instances, but administrators with the security_admin role can edit this property in upgraded instances. When this system property is set to false, users see this error when attempting to run GlideEncrypter. Unsupported call to GlideEncrypter. Details: GlideEncrypter is deprecated and now returns null, please refer KB1320986 | | Australia | [Updated workflow for creating cryptographic modules](https://www.servicenow.com/docs/access?context=create-cryptographic-module&family=australia&ft:locale=en-US) : Use the streamlined workflow designed for faster, easier creation of cryptographic modules. [SecurityUtils Enhancements](https://www.servicenow.com/docs/access?context=GlideSecurityUtilsScopedAPI&family=australia&ft:locale=en-US) : The SecurityUtils API has been enhanced to help prevent cross-site scripting attacks, including methods to sanitize and escape input. | [ ] ## Removed Between your current release family and Australia, some Key Management features or functionality were removed. {#dfrn3-keymanagement-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Key Management features or functionality were deprecated. {#dfrn3-keymanagement-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Key Management. {#dfrn3-keymanagement-summary__entry__32} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : The Platform Encryption subscription bundle is a group commercial entitlement that includes Field Encryption Enterprise and Cloud Encryption. Field Encryption Enterprise is the unlimited license of Field Encryption. The Enterprise plugin is available with the activation of the com.glide.now.platform.encryption plugin. For details, see [Encryption and Key Management subscription bundle](https://www.servicenow.com/docs/access?context=encryption-sku&family=australia&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Key Management we have noted them here. {#dfrn3-keymanagement-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Key Management we have noted them here. {#dfrn3-keymanagement-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Key Management, such as specific requirements or compliance levels. {#dfrn3-keymanagement-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Key Management we have noted them here. {#dfrn3-keymanagement-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Key Management we have noted them here. {#dfrn3-keymanagement-summary__entry__62} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | * GlideDigest has been updated to allow creation and verification of message digests using the SHA512 cryptographic hash function * Admins can share module keys between instances offline to facilitate instance clones between on-premise instances using KMF. * The signing and verification processes for JWTs are now integrated as operation types in the existing KMFCryptoOperation class. See [Key Management Framework](https://www.servicenow.com/docs/access?context=encryption&family=australia&ft:locale=en-US) for more information. | [ ]