--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Key Management release notes for upgrades from Zurich to Australia # Combined Key Management release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Key Management release notes for upgrades from Zurich to Australia This consolidated guide helps ServiceNow customers prepare for upgrading Key Management from the Zurich release to Australia. It summarizes new features, important changes, deprecations, and upgrade considerations relevant to Key Management capabilities between these releases. The page is designed to streamline your upgrade planning by presenting all relevant release notes in one place. Show full answer Show less ## Important Upgrade Information * The GlideEncrypter API previously used 3DES encryption, which is deprecated per NIST 800-131A Rev 2 guidelines effective after 2023. * In Australia, new instances cannot use GlideEncrypter; all base system scripts now utilize alternative encryption methods. * Upgrading Australia instances can still use GlideEncrypter, now updated to AES256-GCM encryption through the Key Management Framework (KMF). * Administrators can enable or disable GlideEncrypter via the `glide.security.glideencrypter.allow` system property in upgraded instances, with the option to revert to legacy 3DES only available through ServiceNow support. ## Key Features Introduced in Australia * **SHA512 Support:** GlideDigest now supports creating and verifying message digests using the SHA512 hash function, enhancing cryptographic strength. * **Offline Key Exchange:** Facilitates secure sharing of module keys between on-premise instances, supporting instance cloning scenarios. * **JWT Signing and Verification:** Integration of JSON Web Token (JWT) sign and verify operations within the KMFCryptoOperation class simplifies cryptographic workflows. * **Crypto Management Console:** A centralized console to streamline certificate lifecycle management by scanning and displaying certificate details within the instance. * **Clone and Restore Support:** Enhanced support for cloning and restoring on-premise instances, including migration between commercial and on-premise environments. * **Certificate Revocation List (CRL) Validation:** Added support for CRL as an alternative to OCSP for certificate revocation checks, with automatic fallback when OCSP is unavailable. ## Changes from Zurich to Australia * **Coral Theme:** Coral is now the default UI theme for portals and mobile experiences, offering a refreshed look and a dark theme option. * **GlideEncrypter Updates:** Transition from 3DES to AES256-GCM encryption; GlideEncrypter can be disabled on upgraded instances via system property. * **Enhanced SecurityUtils API:** Improved methods to sanitize and escape inputs to help prevent cross-site scripting attacks. * **Streamlined Cryptographic Module Workflow:** Simplified and faster process for creating cryptographic modules to improve usability. * **Audit Logging:** Changes to key encryption-related tables are now logged in the Sys Audits table to enhance traceability. ## Deprecations and Removals No Key Management features or functionality were removed or deprecated between Zurich and Australia. ## Activation and Licensing The Platform Encryption subscription bundle includes Field Encryption Enterprise and Cloud Encryption. Activation of the `com.glide.now.platform.encryption` plugin enables the Enterprise features. Customers should review subscription details to ensure proper licensing. ## Additional Notes * No changes to browser requirements, accessibility, localization, or additional requirements were introduced between Zurich and Australia for Key Management. * The upgrade notes emphasize the importance of reviewing pre- and post-upgrade tasks to ensure a smooth transition. Consolidated page of all release notes for Key Management from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Key Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Key Management to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-keymanagement-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Upgrade information : * In pre-Zurich releases, the GlideEncrypter API used the three-key Triple Data Encryption Standard (3DES) encryption standard, which [NIST 800-131A Rev 2](https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-131Ar2.pdf) has recommended against using after 2023. The following changes are taking place in the Australia release in preparation for a full deprecation of GlideEncrypter/3DES in the future: * New Australia instances can't use GlideEncrypter. All base system scripts have been changed to use alternative encryption processes. * if you're upgrading your Australia instances, you can still GlideEncrypter, which has been updated to use AES256-GCM encryption via the Key Management Framework. * Learn more about 3DES deprecation in [KB1704481](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1704481). | [ ] ## New features Between your current release family and Australia, new features were introduced for Key Management. {#dfrn3-keymanagement-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Keep track of Field Encryption and Key Management changes](https://www.servicenow.com/docs/access?context=c_UnderstandingTheSysAuditTable&family=zurich&ft:locale=en-US) : By default, the changes to the records on these tables are now logged to the Sys Audits \[sys_audit\] table: * Encrypted Field Configurations \[sys_platform_encryption_configuration\] * Module Access Policies \[sys_kmf_crypto_caller_policy\] * Cryptographic Modules \[sys_kmf_crypto_module\] For details on accessing the Sys Audits \[sys_audit\] table, see [Review](https://www.servicenow.com/docs/access?context=c_UnderstandingTheSysAuditTable&family=zurich&ft:locale=en-US). | | Australia | [Added SHA512 support for message digests](https://www.servicenow.com/docs/access?context=c_GlideDigestScopedAPI&family=australia&ft:locale=en-US) : GlideDigest has been updated to allow creation and verification of message digests using the SHA512 cryptographic hash function. Offline key exchange to share module keys between instances : Admins can share module keys between instances offline to facilitate instance clones between on-premise instances using KMF. [Sign and verify JSON web tokens (JWT) through KMFCryptoOperation](https://www.servicenow.com/docs/access?context=KMFCryptoOperationBothAPI&family=australia&ft:locale=en-US) : The signing and verification processes for JWTs are now integrated as operation types in the existing KMFCryptoOperation class. Centralized Crypto Management console : Use the new Crypto Management Console to streamline and track the certificate management lifecycle. The new console scans your instance for certificates and displays their details in a central location, Clone and restore support for on-premise instances : Support for cloning and restoring on-premise instances. Support has also been added from migrating a commercial instance to on-premise instances, and vice-versa. Certificate Revocation List (CRL) validation support : ServiceNow now supports Certificate Revocation List (CRL) validation for certificate revocation checks as an alternative to Online Certificate Status Protocol (OCSP), with automatic fallback when OCSP is unavailable. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Key Management features. {#dfrn3-keymanagement-summary__entry__14} | Release | Release notes | |-|-| | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [Updates to GlideEncrypter functionality](https://www.servicenow.com/docs/access?context=glideencrypter-deprecation&family=zurich&ft:locale=en-US) : The GlideEncrypter API has been updated to use AES256-GCM encryption via the Key Management Framework. If needed, your instance can be changed to use legacy 3DES encryption, but this task can only be done by ServiceNow support. [Disable GlideEncrypter on your instance](https://www.servicenow.com/docs/access?context=check-3des&family=zurich&ft:locale=en-US) : GlideEncrypter can be enabled or turned off using the glide.security.glideencrypter.allow system property. This property is unavailable on new Zurich instances, but administrators with the security_admin role can edit this property in upgraded instances. When this system property is set to false, users see this error when attempting to run GlideEncrypter. Unsupported call to GlideEncrypter. Details: GlideEncrypter is deprecated and now returns null, please refer KB1320986 | | Australia | [Updated workflow for creating cryptographic modules](https://www.servicenow.com/docs/access?context=create-cryptographic-module&family=australia&ft:locale=en-US) : Use the streamlined workflow designed for faster, easier creation of cryptographic modules. [SecurityUtils Enhancements](https://www.servicenow.com/docs/access?context=GlideSecurityUtilsScopedAPI&family=australia&ft:locale=en-US) : The SecurityUtils API has been enhanced to help prevent cross-site scripting attacks, including methods to sanitize and escape input. | [ ] ## Removed Between your current release family and Australia, some Key Management features or functionality were removed. {#dfrn3-keymanagement-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Key Management features or functionality were deprecated. {#dfrn3-keymanagement-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Key Management. {#dfrn3-keymanagement-summary__entry__32} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : The Platform Encryption subscription bundle is a group commercial entitlement that includes Field Encryption Enterprise and Cloud Encryption. Field Encryption Enterprise is the unlimited license of Field Encryption. The Enterprise plugin is available with the activation of the com.glide.now.platform.encryption plugin. For details, see [Encryption and Key Management subscription bundle](https://www.servicenow.com/docs/access?context=encryption-sku&family=australia&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Key Management we have noted them here. {#dfrn3-keymanagement-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Key Management we have noted them here. {#dfrn3-keymanagement-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Key Management, such as specific requirements or compliance levels. {#dfrn3-keymanagement-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Key Management we have noted them here. {#dfrn3-keymanagement-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Key Management we have noted them here. {#dfrn3-keymanagement-summary__entry__62} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | * GlideDigest has been updated to allow creation and verification of message digests using the SHA512 cryptographic hash function * Admins can share module keys between instances offline to facilitate instance clones between on-premise instances using KMF. * The signing and verification processes for JWTs are now integrated as operation types in the existing KMFCryptoOperation class. See [Key Management Framework](https://www.servicenow.com/docs/access?context=encryption&family=australia&ft:locale=en-US) for more information. | [ ]