--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Legal Matter Management release notes for upgrades from Zurich to Australia # Combined Legal Matter Management release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Legal Matter Management Release Notes for Upgrades from Zurich to Australia This consolidated release notes document assists ServiceNow customers in preparing for the upgrade of Legal Matter Management from the Zurich release to Australia. It summarizes new features, changes, removals, deprecations, activation instructions, and other important upgrade information specific to this product family. Show full answer Show less ## New Features * **Attorney-Client Privilege:** Introduced in both Zurich and Australia releases, this feature enables customers to protect sensitive legal information by marking legal matters as Privileged \& Confidential. This ensures restricted access to authorized stakeholders only, enhancing data confidentiality within Legal Matter Management. ## Changes, Removed Features, and Deprecations There are no changes, removed features, or deprecations between the Zurich and Australia releases for Legal Matter Management. This stability simplifies the upgrade process without requiring adjustments to existing configurations. ## Activation Information Legal Matter Management is available for installation via the ServiceNow Store in both Zurich and Australia releases. Customers should request the app through the ServiceNow Store to activate it. The Store also provides cumulative release notes and version history for reference. ## Additional and Browser Requirements No new additional requirements or browser specifications have been introduced or changed between Zurich and Australia releases, ensuring compatibility and minimizing upgrade complexity. ## Accessibility and Localization There are no updates regarding accessibility or localization information in these releases, indicating that existing compliance and localization settings remain applicable. ## Highlight Information The attorney-client privilege feature is emphasized as a key enhancement, providing stakeholder controls to maintain confidentiality of sensitive legal requests and matters. This feature supports adherence to privacy needs within legal workflows. ## Additional Notes For customers utilizing the Now LLM Service model, separate updates are available and should be reviewed to understand model provider changes for each release. Consolidated page of all release notes for Legal Matter Management from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Legal Matter Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Legal Matter Management to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-legalmattermanagement-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Legal Matter Management. {#dfrn3-legalmattermanagement-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Attorney-Client Privilege](https://www.servicenow.com/docs/access?context=lsd-acp-landing&family=zurich&ft:locale=en-US) : Protect sensitive legal information by marking legal matters as Privileged \& Confidential, helping to ensure access is restricted to only authorized stakeholders. | | Australia | [Attorney-Client Privilege](https://www.servicenow.com/docs/access?context=lsd-acp-landing&family=australia&ft:locale=en-US) : Protect sensitive legal information by marking legal matters as Privileged \& Confidential, helping to ensure access is restricted to only authorized stakeholders. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Legal Matter Management features. {#dfrn3-legalmattermanagement-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Legal Matter Management features or functionality were removed. {#dfrn3-legalmattermanagement-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Legal Matter Management features or functionality were deprecated. {#dfrn3-legalmattermanagement-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Legal Matter Management. {#dfrn3-legalmattermanagement-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Install Legal Matter Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Legal Matter Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Install Legal Matter Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Legal Matter Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Legal Matter Management, such as specific requirements or compliance levels. {#dfrn3-legalmattermanagement-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__62} | Release | Release notes | |-|-| | Zurich | Help ensure that sensitive information remains confidential with stakeholder controls through attorney-client privilege (ACP) protection for legal requests and matters. See [Legal Matter Management](https://www.servicenow.com/docs/access?context=legal-matter-management-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | Help ensure that sensitive information remains confidential with stakeholder controls through attorney-client privilege (ACP) protection for legal requests and matters. See [Legal Matter Management](https://www.servicenow.com/docs/access?context=legal-matter-management-landing-page&family=australia&ft:locale=en-US) for more information. Important: For Now LLM Service model updates for each release, see [Model provider updates](https://www.servicenow.com/docs/access?context=now-llm-model-updates&family=australia&ft:locale=en-US). | [ ]