--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Legal Matter Management release notes for upgrades from Zurich to Australia # Combined Legal Matter Management release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Legal Matter Management Release Notes for Upgrades from Zurich to Australia This document consolidates the key release notes for ServiceNow Legal Matter Management upgrades from the Zurich to Australia versions. It provides a clear overview of new features, changes, deprecations, and activation information to help customers prepare effectively for the upgrade process. Show full answer Show less ## New Features * **Attorney-Client Privilege:** Both Zurich and Australia releases include the ability to mark legal matters as **Privileged \& Confidential**. This feature protects sensitive legal information by restricting access solely to authorized stakeholders, enhancing confidentiality and compliance. ## Changes, Removed Features, and Deprecations No updates, removals, or deprecations were introduced between the Zurich and Australia releases for Legal Matter Management. This means existing functionality remains consistent through this upgrade. ## Activation Information Legal Matter Management must be installed via the **ServiceNow Store**. Customers can request the application from the store and access cumulative release notes and version history there. This process applies consistently across both Zurich and Australia releases. ## Additional Requirements and Browser Compatibility No new additional requirements or browser compatibility changes were introduced between Zurich and Australia releases. ## Accessibility and Localization There are no updates regarding accessibility compliance or localization considerations for Legal Matter Management in this upgrade. ## Highlights The key highlight for both Zurich and Australia releases is the enhanced ability to maintain confidentiality of sensitive information through attorney-client privilege (ACP) protection. This feature applies to both legal requests and matters, providing robust stakeholder controls. Consolidated page of all release notes for Legal Matter Management from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Legal Matter Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Legal Matter Management to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-legalmattermanagement-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Legal Matter Management. {#dfrn3-legalmattermanagement-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Attorney-Client Privilege](https://www.servicenow.com/docs/access?context=lsd-acp-landing&family=zurich&ft:locale=en-US) : Protect sensitive legal information by marking legal matters as Privileged \& Confidential, helping to ensure access is restricted to only authorized stakeholders. | | Australia | [Attorney-Client Privilege](https://www.servicenow.com/docs/access?context=lsd-acp-landing&family=australia&ft:locale=en-US) : Protect sensitive legal information by marking legal matters as Privileged \& Confidential, helping to ensure access is restricted to only authorized stakeholders. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Legal Matter Management features. {#dfrn3-legalmattermanagement-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Legal Matter Management features or functionality were removed. {#dfrn3-legalmattermanagement-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Legal Matter Management features or functionality were deprecated. {#dfrn3-legalmattermanagement-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Legal Matter Management. {#dfrn3-legalmattermanagement-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Install Legal Matter Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Legal Matter Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Install Legal Matter Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Legal Matter Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Legal Matter Management, such as specific requirements or compliance levels. {#dfrn3-legalmattermanagement-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__62} | Release | Release notes | |-|-| | Zurich | Help ensure that sensitive information remains confidential with stakeholder controls through attorney-client privilege (ACP) protection for legal requests and matters. See [Legal Matter Management](https://www.servicenow.com/docs/access?context=legal-matter-management-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | Help ensure that sensitive information remains confidential with stakeholder controls through attorney-client privilege (ACP) protection for legal requests and matters. See [Legal Matter Management](https://www.servicenow.com/docs/access?context=legal-matter-management-landing-page&family=australia&ft:locale=en-US) for more information. | [ ]