--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Legal Virtual Agent Conversations release notes for upgrades from Zurich to Australia # Combined Legal Virtual Agent Conversations release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Legal Virtual Agent Conversations Release Notes for Upgrades from Zurich to Australia This consolidated document provides ServiceNow customers with a comprehensive summary of release notes for Legal Virtual Agent Conversations, specifically covering upgrades from the Zurich release family to the Australia release family. It is designed to assist customers in preparing for their upgrade by outlining new features, changes, removals, deprecations, activation instructions, and other relevant information. Show full answer Show less ## Upgrade Preparation Before upgrading to the Australia release, customers are advised to review and complete necessary pre- and post-upgrade tasks to ensure a smooth transition. This document consolidates relevant release notes to provide clarity on what to expect during the upgrade. ## New Features, Changes, Removals, and Deprecations * **New Features:** No new features were introduced for Legal Virtual Agent Conversations between Zurich and Australia releases. * **Changes:** No changes were made to existing features in this upgrade path. * **Removed Features:** No features or functionality were removed during this upgrade. * **Deprecations:** No features or functionalities were deprecated between Zurich and Australia. ## Activation Information Legal Virtual Agent Conversations is available for installation via the ServiceNow Store. Customers should request the app through the store and can find additional apps and submission information there. It is important to note that activation details are provided within the release notes, emphasizing the need to access the ServiceNow Store for installation. ## Additional Requirements and Compatibility * **Additional Requirements:** No new or changed requirements have been introduced from Zurich to Australia. * **Browser Requirements:** There are no updates affecting browser compatibility for this product in the upgrade. * **Accessibility Information:** No updates or changes related to accessibility compliance or requirements. * **Localization:** No localization considerations have changed or been introduced. ## Important Notes While this document indicates no updates or changes across most areas, customers should be aware of the availability of Now LLM Service model updates in the broader context, which are detailed separately in the Model provider updates documentation. Consolidated page of all release notes for Legal Virtual Agent Conversations from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Legal Virtual Agent Conversations release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Legal Virtual Agent Conversations to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-legalvirtualagentconversations-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Legal Virtual Agent Conversations. {#dfrn3-legalvirtualagentconversations-summary__entry__8} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Legal Virtual Agent Conversations features. {#dfrn3-legalvirtualagentconversations-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Legal Virtual Agent Conversations features or functionality were removed. {#dfrn3-legalvirtualagentconversations-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Legal Virtual Agent Conversations features or functionality were deprecated. {#dfrn3-legalvirtualagentconversations-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Legal Virtual Agent Conversations. {#dfrn3-legalvirtualagentconversations-summary__entry__32} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : Install Legal Virtual Agent Conversations by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Legal Virtual Agent Conversations is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Legal Virtual Agent Conversations we have noted them here. {#dfrn3-legalvirtualagentconversations-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Legal Virtual Agent Conversations we have noted them here. {#dfrn3-legalvirtualagentconversations-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Legal Virtual Agent Conversations, such as specific requirements or compliance levels. {#dfrn3-legalvirtualagentconversations-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Legal Virtual Agent Conversations we have noted them here. {#dfrn3-legalvirtualagentconversations-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Legal Virtual Agent Conversations we have noted them here. {#dfrn3-legalvirtualagentconversations-summary__entry__62} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Important: For Now LLM Service model updates for each release, see [Model provider updates](https://www.servicenow.com/docs/access?context=now-llm-model-updates&family=australia&ft:locale=en-US). | [ ]