--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Mentoring release notes for upgrades from Zurich to Australia # Combined Mentoring release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Mentoring Release Notes for Upgrades from Zurich to Australia This consolidated release notes page provides ServiceNow customers with a comprehensive view of the Mentoring application updates relevant when upgrading from the Zurich release family to Australia. It summarizes new features, changes, removals, deprecations, and activation instructions to help you prepare and execute your upgrade smoothly. Show full answer Show less ## Key Features and Changes * **Multiple Mentoring Program Configuration (Zurich release):** Mentor administrators can configure and run multiple mentoring programs concurrently. This includes setting employee eligibility criteria and enabling employees to browse, enroll, update preferences, search for mentors, and send connection requests within available programs. * **Visibility Configuration:** To make mentoring programs available in the Mentoring app, admins must provide essential details including a short description, long description, and employee criteria. * **No new features or changes were introduced in the Australia release for Mentoring.** ## Upgrade Preparation and Activation * **Pre- and Post-Upgrade Tasks:** Review and complete any required tasks before and after upgrading to Australia to ensure Mentoring functions correctly. * **Activation:** Mentoring is available through the ServiceNow Store. To activate, request the app from the ServiceNow Store and refer to the activation section in the release notes for details. ## Other Considerations * **Removals and Deprecations:** No Mentoring features were removed or deprecated between Zurich and Australia. * **Additional Requirements, Browser, Accessibility, and Localization:** No updates or changes were introduced in these areas between Zurich and Australia. * **Highlight Information:** Zurich introduced enabling Mentoring to configure multiple mentoring programs; no further highlights were added in Australia. ServiceNow customers upgrading Mentoring from Zurich to Australia can expect stable functionality with the multiple mentoring program feature introduced in Zurich. Since no updates or removals were made in Australia, focus on configuring programs correctly and completing the activation steps to leverage Mentoring effectively after your upgrade. Consolidated page of all release notes for Mentoring from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Mentoring release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Mentoring to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-mentoring-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Mentoring. {#dfrn3-mentoring-summary__entry__8} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Mentoring features. {#dfrn3-mentoring-summary__entry__14} | Release | Release notes | |-|-| | Zurich | [Create a Mentoring program](https://www.servicenow.com/docs/access?context=create-mentoring-pgm&family=zurich&ft:locale=en-US) : The multiple mentoring program enables mentor admins to configure multiple programs that can run at the same time. It enables admins to restrict access based on employee criteria. The multiple mentoring program enables employees to choose and enroll in available mentoring programs, edit their preferences, search for mentors, and send connection requests. To make a program visible in the Mentoring app, admins need to configure programs with the following information: * Short description * Long description * Employee criteria | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Mentoring features or functionality were removed. {#dfrn3-mentoring-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Mentoring features or functionality were deprecated. {#dfrn3-mentoring-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Mentoring. {#dfrn3-mentoring-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Install Mentoring by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Mentoring is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Mentoring, such as specific requirements or compliance levels. {#dfrn3-mentoring-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__62} | Release | Release notes | |-|-| | Zurich | Enable Mentoring to configure multiple mentoring programs. | | Australia | No updates for this release. | [ ]