--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Mentoring release notes for upgrades from Zurich to Australia # Combined Mentoring release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Mentoring Release Notes for Upgrades from Zurich to Australia This consolidated release notes page provides ServiceNow customers with a comprehensive summary of Mentoring product updates from the Zurich release through to the Australia release. It is designed to assist customers in preparing for their upgrade by outlining new features, changes, removals, deprecations, activation details, and other essential information relevant to the Mentoring application across these releases. Show full answer Show less ## Key Features and Changes * **Multiple Mentoring Programs (Zurich):** Mentor administrators can create and manage multiple mentoring programs running concurrently. Admins have the ability to restrict program access based on employee criteria. Employees can browse available programs, edit preferences, search for mentors, and send connection requests. To make a program visible within the Mentoring app, admins must configure a short description, long description, and define employee criteria. * **Australia Release:** No new features or changes were introduced to Mentoring in the Australia release. ## Removals and Deprecations There were no Mentoring features or functionalities removed or deprecated between the Zurich and Australia releases. ## Activation and Installation Mentoring is available for installation via the ServiceNow Store. Customers should request installation through the ServiceNow Store portal and can refer to the ServiceNow Store version history for cumulative release notes and additional app information. ## Additional Requirements and Considerations * No specific additional requirements, browser requirements, accessibility updates, or localization changes were introduced between Zurich and Australia for Mentoring. * Highlight information reiterates the Zurich release capability to configure multiple mentoring programs. ## Upgrade Preparation Recommendations Before upgrading to Australia, customers should review and complete the outlined pre- and post-upgrade tasks to ensure a smooth transition. Notably, there were no Australia-specific changes affecting the Mentoring application, meaning upgrade efforts can focus on existing Zurich capabilities. Consolidated page of all release notes for Mentoring from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Mentoring release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Mentoring to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-mentoring-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Mentoring. {#dfrn3-mentoring-summary__entry__8} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Mentoring features. {#dfrn3-mentoring-summary__entry__14} | Release | Release notes | |-|-| | Zurich | [Create a Mentoring program](https://www.servicenow.com/docs/access?context=create-mentoring-pgm&family=zurich&ft:locale=en-US) : The multiple mentoring program enables mentor admins to configure multiple programs that can run at the same time. It enables admins to restrict access based on employee criteria. The multiple mentoring program enables employees to choose and enroll in available mentoring programs, edit their preferences, search for mentors, and send connection requests. To make a program visible in the Mentoring app, admins need to configure programs with the following information: * Short description * Long description * Employee criteria | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Mentoring features or functionality were removed. {#dfrn3-mentoring-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Mentoring features or functionality were deprecated. {#dfrn3-mentoring-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Mentoring. {#dfrn3-mentoring-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Install Mentoring by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Mentoring is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Mentoring, such as specific requirements or compliance levels. {#dfrn3-mentoring-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__62} | Release | Release notes | |-|-| | Zurich | Enable Mentoring to configure multiple mentoring programs. | | Australia | No updates for this release. | [ ]