--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Now Assist in Contract Management release notes for upgrades from Zurich to Australia # Combined Now Assist in Contract Management release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Now Assist in Contract Management Release Notes for Upgrades from Zurich to Australia This consolidated guide provides ServiceNow customers with essential information about upgrading Now Assist in Contract Management from the Zurich release to Australia. It includes upgrade instructions, feature updates, activation processes, and compatibility details to help you prepare for and execute a smooth upgrade. Show full answer Show less ## Upgrade Preparation and Tasks * For upgrades from Yokohama (Patch 2 and lower) or Xanadu (Patch 8 and lower) to Australia, customers with customized use cases must run a specific fix script (**Upsert DI skill config**) to migrate data to the AI Admin Hub console. * This script can be accessed via **All \> System Definition \> Fix Scripts** in the platform. * Review and complete any pre- and post-upgrade tasks as detailed in the release notes to ensure data integrity and functionality. ## New Features and Changes Between Zurich and Australia releases, there are no new features, changes, removals, or deprecations specifically for Now Assist in Contract Management. This means the core functionality remains consistent through this upgrade. ## Activation and Installation * Now Assist in Contract Management is available for installation through the **ServiceNow Store**. * Customers should request the application from the Store to activate it within their environment. * Refer to the ServiceNow Store version history for cumulative release notes and update information. ## Browser and Accessibility Requirements * Supported browsers include **Google Chrome** and **Microsoft Edge**. * Microsoft Internet Explorer is not supported for Now Assist. * The Zurich release introduced a dark theme option (Coral theme) for web and mobile, enhancing readability and reducing eye strain. ## Notable Features Introduced in Zurich Releases (Relevant Prior to Australia) * Export conversational search results in multiple file formats. * Improved accuracy in identifying missing clauses in contract revisions. * Ability to provide feedback on AI contract analysis to improve accuracy. * Navigation to non-standard clause locations via Microsoft Word add-in. * Use case mappings for metadata and obligation extraction from directly uploaded signed contracts. * Conversational search capability using natural language for easier contract document queries. * AI-powered obligation extraction activated via the AI Admin Hub console, enabling automatic capture and management of key contract obligations. * Support for generative AI models including Google Gemini, Anthropic Claude, Now LLM Service, and Azure OpenAI. * Contract playbook enhancements for reviewing and updating AI-extracted metadata and important contract dates. ## Practical Implications for ServiceNow Customers Customers upgrading to Australia can expect stability in Now Assist in Contract Management features without additional changes or new functionalities at this stage. The primary focus should be on executing the required fix script if upgrading from specific older releases and ensuring the application is properly activated through the ServiceNow Store. Leveraging the features introduced in Zurich releases prior to Australia---such as AI-powered obligation extraction and conversational search---can significantly improve contract management efficiency and accuracy. Ensure your team is aware of browser compatibility and accessibility options to optimize user experience. Consolidated page of all release notes for Now Assist in Contract Management from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Now Assist in Contract Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Now Assist in Contract Management to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-nowassistincontractmanagement-summary__entry__2} | Release | Release notes | |-|-| | Zurich | Upgrade information : If you're upgrading to Now Assist in Contract Management from Yokohama (Patch 2 and lower) or Xanadu (Patch 8 and lower), and you have customized use cases, run a fix script to migrate the existing data to the AI Admin Hub console. 1. Navigate to AllSystem DefinitionFix Scripts. 2. In the Name field, search for Upsert DI skill config. 3. In the script, add the use case IDs that you want to migrate to the AI Admin Hub console. 4. Select Run Fix Script. For more information, see [Post upgrade steps](https://www.servicenow.com/docs/access?context=cmpro-na-upgrade-steps&family=zurich&ft:locale=en-US). | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Now Assist in Contract Management. {#dfrn3-nowassistincontractmanagement-summary__entry__8} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Now Assist in Contract Management features. {#dfrn3-nowassistincontractmanagement-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Now Assist in Contract Management features or functionality were removed. {#dfrn3-nowassistincontractmanagement-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Now Assist in Contract Management features or functionality were deprecated. {#dfrn3-nowassistincontractmanagement-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Now Assist in Contract Management. {#dfrn3-nowassistincontractmanagement-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Install Now Assist in Contract Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Now Assist in Contract Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Now Assist in Contract Management we have noted them here. {#dfrn3-nowassistincontractmanagement-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Now Assist in Contract Management we have noted them here. {#dfrn3-nowassistincontractmanagement-summary__entry__44} | Release | Release notes | |-|-| | Zurich | Browser requirements : Now Assist supports various browsers, including Google Chrome and Microsoft Edge. Now Assist isn't supported in Microsoft Internet Explorer. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Now Assist in Contract Management, such as specific requirements or compliance levels. {#dfrn3-nowassistincontractmanagement-summary__entry__50} | Release | Release notes | |-|-| | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Now Assist in Contract Management we have noted them here. {#dfrn3-nowassistincontractmanagement-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Now Assist in Contract Management we have noted them here. {#dfrn3-nowassistincontractmanagement-summary__entry__62} | Release | Release notes | |-|-| | Zurich | Zurich Patch 12 * Export conversational search results in multiple file formats. [Zurich Patch 10](https://www.servicenow.com/docs/access?context=zurich-patch-10&family=zurich&ft:locale=en-US) * Identify missing clauses in contract revisions with improved accuracy. [Zurich Patch 7](https://www.servicenow.com/docs/access?context=zurich-patch-7&family=zurich&ft:locale=en-US) * Provide feedback on Now Assist contract analysis results to help improve the AI accuracy. * Navigate directly to non-standard clause locations in a document when reviewing Now Assist suggestions in the Microsoft Word add-in. * Configure use case mappings to extract metadata and obligations from a signed contract that is uploaded directly on a contract record. * Use Now Assist powered conversational search to query contract documents using natural language and dialogue-driven queries, making it easier to find relevant information. [Zurich Patch 5](https://www.servicenow.com/docs/access?context=zurich-patch-5&family=zurich&ft:locale=en-US) * Review changes to Now Assist usage measurement. [Zurich Patch 4](https://www.servicenow.com/docs/access?context=zurich-patch-4&family=zurich&ft:locale=en-US) * Some Now Assist skills are now turned on by default. * Use AI-powered obligation extraction to automatically identify and capture key obligations from signed contracts, and then review, edit, approve, or reject them within the contract playbook to create obligation records automatically. * Activate the Contract obligation extraction skill in the AI Admin Hub console to enable automatic obligation extraction. * Use Now Assist powered conversational search to query contract documents using natural language and dialogue-driven queries, making it easier to find relevant information. * Additional role configuration required for agentic workflows and AI agents included with your applications. [Zurich Patch 1](https://www.servicenow.com/docs/access?context=zurich-patch-1&family=zurich&ft:locale=en-US) * Use the contract playbook to review and update the AI extracted metadata and reminder date for contract renewal or termination. * Use Google Gemini and Anthropic Claude as AI model providers for generative AI skills and AI agents, in addition to Now LLM Service and Azure OpenAI. See [Now Assist in Contract Management](https://www.servicenow.com/docs/access?context=cncore-now-assit-landing&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ] *[\>]: and then