--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Operational Technology Setup release notes for upgrades from Zurich to Australia # Combined Operational Technology Setup release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Operational Technology Setup Release Notes for Upgrades from Zurich to Australia This consolidated release notes page provides ServiceNow customers with a comprehensive view of updates related to the Operational Technology Setup as they upgrade from the Zurich release family to the Australia release family. It summarizes new features, changes, deprecations, and activation details relevant to this upgrade path, helping customers prepare and execute their upgrade efficiently. Show full answer Show less ## New Features * **Operational Technology Use Case for ServiceNow Otto for Setup:** Australia introduces enhanced automation capabilities through the Admin Home, Product Hub, and OT Configuration Console. These tools streamline administrative tasks such as user creation, group creation, and role assignments. * **ServiceNow Otto Panel Support:** ServiceNow Otto users can leverage the Otto panel for additional assistance during setup. However, this panel is not available for non-Otto users. ## Changes, Removed Features, and Deprecations Between Zurich and Australia releases, there are no recorded changes, removals, or deprecations affecting the Operational Technology Setup. This ensures stability and continuity of existing functionalities during the upgrade. ## Activation Information To enable Operational Technology Setup in Australia, customers must activate ServiceNow Otto for OT Service Management or OT Manager Foundation. Configuration guides for these activations are provided under Configuring the OT Manager Foundation and Configure ServiceNow Otto for OT Service Management. ## Additional Requirements and Browser Compatibility There are no new or changed additional requirements or browser compatibility issues noted between Zurich and Australia releases for Operational Technology Setup. ## Accessibility and Localization No updates or special considerations regarding accessibility compliance or localization have been introduced in the Australia release. ## Highlights and Navigation Improvements Australia streamlines the configuration experience by enabling users to navigate Admin Home and Product Hub through the ServiceNow Otto for Setup framework, providing centralized access to the OT Configuration Console. This reduces the need to switch between multiple pages when completing administrative configurations. ## Additional Notes For updates related to the Now LLM Service model, refer to the Model provider updates documentation as these do not directly affect Operational Technology Setup but may be relevant for broader ServiceNow platform capabilities. Consolidated page of all release notes for Operational Technology Setup from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Operational Technology Setup release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Operational Technology Setup to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-operationaltechnologysetup-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Operational Technology Setup. {#dfrn3-operationaltechnologysetup-summary__entry__8} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [OT use case for ServiceNow Otto for Setup](https://www.servicenow.com/docs/access?context=ot-sn-otto-setup&family=australia&ft:locale=en-US) : You can access the Admin Home, Product Hub, and OT Configuration Console to help automate the completion of admin tasks, such as user creation, group creation, and user or group role assignments. Note: For ServiceNow Otto users, you can use the ServiceNow Otto panel for assistance. For non-ServiceNow Otto users, ServiceNow Otto panel isn't available for use. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Operational Technology Setup features. {#dfrn3-operationaltechnologysetup-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Operational Technology Setup features or functionality were removed. {#dfrn3-operationaltechnologysetup-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Operational Technology Setup features or functionality were deprecated. {#dfrn3-operationaltechnologysetup-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Operational Technology Setup. {#dfrn3-operationaltechnologysetup-summary__entry__32} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : Operational Technology Setup is available with activation of ServiceNow Otto for OT Service Management or OT Manager Foundation. For details, see [Configuring the OT Manager Foundation](https://www.servicenow.com/docs/access?context=configuring-na-otm&family=australia&ft:locale=en-US) and [Configure ServiceNow Otto for OT Service Management](https://www.servicenow.com/docs/access?context=configuring-now-assist-otsm&family=australia&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Operational Technology Setup we have noted them here. {#dfrn3-operationaltechnologysetup-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Operational Technology Setup we have noted them here. {#dfrn3-operationaltechnologysetup-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Operational Technology Setup, such as specific requirements or compliance levels. {#dfrn3-operationaltechnologysetup-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Operational Technology Setup we have noted them here. {#dfrn3-operationaltechnologysetup-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Operational Technology Setup we have noted them here. {#dfrn3-operationaltechnologysetup-summary__entry__62} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | * By navigating through Admin Home and Product Hub using the ServiceNow Otto for Setup framework, you can access the OT Configuration Console. * Complete admin configuration items in a consolidated location without having to navigate back and forth between pages. See [Operational Technology Setup](https://www.servicenow.com/docs/access?context=ot-setup-landing&family=australia&ft:locale=en-US) for more information. Important: For Now LLM Service model updates for each release, see [Model provider updates](https://www.servicenow.com/docs/access?context=now-llm-model-updates&family=australia&ft:locale=en-US). | [ ]