--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Product Catalog Management and Pricing Management release notes for upgrades from Zurich to Australia # Combined Product Catalog Management and Pricing Management release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 16 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Product Catalog Management and Pricing Management Release Notes for Upgrades from Zurich to Australia This consolidated release note provides ServiceNow customers with essential information to prepare for upgrading Product Catalog Management and Pricing Management from the Zurich release to Australia. It outlines important pre- and post-upgrade tasks, new features, changes, deprecations, activation details, and enhancements across both product families. Show full answer Show less The notes emphasize reviewing default and custom pricing plans post-upgrade, enabling advanced configurator options, and configuring AI Search for enhanced product catalog search capabilities. They also highlight API improvements, multilingual support, and domain separation updates relevant for integration and administration. ## Key Features * **AI Search Enhancements:** Semantic search with multi-language, synonym, Boolean operator support, and auto-correction to improve catalog search results. Requires installation and configuration steps for upgrades. * **Derived Product Pricing:** Dynamic pricing relationships where product prices depend on other products or transaction-level values, with real-time visibility for sales agents. * **Price and Quantity Ramps:** Enables scheduling of pricing and quantity changes over time for configurable and recurring products, supporting amendments and renewals. * **Configurable Product Blueprints:** Creation and publishing of blueprints that define configurable product structures, attributes, and rules, improving agent and customer configurator experiences. * **Complex Characteristics:** Support for advanced data types (integer, decimal, date/time, arrays) in product attributes to model nested and detailed product specifications. * **Cost-Based Attribute Adjustments:** Pricing managers can define different costs based on product attributes, enhancing margin calculations during quoting. * **APIs for Integration:** New REST endpoints for product catalog search and retrieval of eligible catalog-category hierarchies enable external systems to integrate and query product data effectively. * **Multilingual Support:** Key product catalog fields now support multiple languages, improving usability in global deployments. * **Sales CRM Pricing API Enhancements:** Support for manual pricing adjustments within pricing requests and use of external IDs for referencing objects, facilitating smoother external system integrations. * **Renewal Pricing and Derived Pricing Enhancements:** Improved handling of renewals with ramps and visibility into derived pricing calculations, including price floors and ceilings to maintain competitive and profitable pricing. * **Product Families:** Hierarchical classification of products for roll-up reporting and business insights. * **Configurable Pricing Plan Enhancements:** New pricing steps such as Net Price Calculation, Line Rollup, Header Rollup, and Delta Price Calculation support complex pricing strategies and MACD activities. * **Domain Separation:** Basic domain separation support for all product catalog tables to support multi-tenant environments. * **Coral Theme and UI Improvements:** Introduction of a fresh, brand-neutral theme with a dark mode option for portals and mobile experiences. ## Key Changes * Minor editable changes allowed for published product offerings without version creation. * New options on product offering creation forms for marking offerings as configurable and enabling price ramps. * Pricing and product eligibility matrices require versioning for edits post-publishing, with a system property to override if needed. * Enhanced export/import capabilities for product catalog entities including complex characteristics and references. * Removal of pricing engine parallel execution properties to streamline derived pricing and rollup calculations. * Improved configurator interface with derived pricing indicators and delta pricing views during amendments. ## Upgrade and Activation Guidance Before upgrading, customers should: * Review and decide on publishing or customizing the default pricing plan, which is retired post-upgrade. * Enable the CPQ Configurator by setting the appropriate system property if migrating from the legacy configurator. * Install and configure AI Search plugins prior to upgrade to leverage enhanced catalog search post-upgrade. * After upgrading, republish AI Search linguistic elements to support multilingual product catalog entities. Product Catalog Management and Pricing Management features are included with the Sales Customer Relationship Management store applications and generally do not require separate activation. Additional applications such as Product and Pricing Rules or CPQ Integration can be installed from the ServiceNow Store based on entitlements. ## Practical Benefits for ServiceNow Customers * **Enhanced Pricing Flexibility:** Use advanced pricing plans and dynamic pricing relationships to model complex sales scenarios and improve margin control. * **Improved Product Configuration:** Blueprints and complex characteristics enable more precise and user-friendly configurable product offerings. * **Better Search and Discovery:** AI-powered semantic search greatly improves findability of products for agents and customers. * **Stronger Integration:** New APIs and external ID support enable seamless interoperability with external systems and custom applications. * **Global Readiness:** Multilingual support and domain separation facilitate deployments in diverse and multi-tenant environments. * **Up-to-Date User Experience:** The Coral Consolidated page of all release notes for Product Catalog Management and Pricing Management from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Product Catalog Management and Pricing Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Product Catalog Management and Pricing Management to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__2} | Release | Release notes | |-|-| | Zurich | Upgrade information : Pricing Management v15.0.0 provides a default pricing plan that includes new steps to support pricing strategies introduced in this release. If you're using a custom pricing plan from an earlier release, review the default pricing plan, which is in a Retired state after you upgrade. Determine whether you want to publish the default plan or customize the default pricing plan for your needs. The default plan contains new steps for calculating net pricing and roll-up values for configurable products in quotes and orders: Net Price Calculation, Line Rollup, and Header Rollup steps. This pricing functionality existed in previous releases for quotes and orders but wasn't included in the default pricing plan. To retain this previous functionality for quotes and orders, you must add the Net Price Calculation, Line Rollup, and Header Rollup steps in your custom pricing plan before you publish it for use. If you used the legacy product configurator previously and want to use the CPQ Configurator, after upgrading set the sn_prd_pm.enable_advanced_configuration system property to true. When set to true, this property enables the CPQ Configurator. If you want to use AI Search for product catalog searches, before upgrading install ServiceNow Otto for Sales Automation, which includes the plugins needed for AI Search functionality. After upgrading, complete various steps to implement AI Search. These steps include running a scheduled job to set up AI Search and enabling AI Search in the product catalog interface by setting the enable_ai_search_in_catalog system property to true. For details on these configuration steps, see [Configuring AI Search for product catalog search](https://www.servicenow.com/docs/access?context=configure-ai-search-prod-catalog&family=zurich&ft:locale=en-US). | | Australia | Upgrade information : Pricing Management provides a default pricing plan that includes changes to support pricing strategies introduced in this release. If you've been using a custom pricing plan from an earlier release, after upgrading to a new version of Pricing Management, the default pricing plan is in a Retired state. Determine whether you want to publish the default pricing plan for use or customize it. If you've been using AI Search for product catalog in a previous release, after upgrading to Product Catalog Management Core v.19.0.0 or higher, republish the stop word dictionary, search profiles, and index tables used by AI Search. To republish, run the Scheduled job to publish stop words dictionary, search profiles and index tables. Republishing includes the changes for multilingual support of product catalog entities introduced in the v.19.0.0 release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Product Catalog Management and Pricing Management. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [AI Search queries in the product catalog interface](https://www.servicenow.com/docs/access?context=configure-ai-search-prod-catalog&family=zurich&ft:locale=en-US) : Enable semantic search features that agents and customers can use in the product catalog to find relevant product offerings. Users can search by product offer attributes, characteristics, and child offerings, and also view auto-complete suggestions. AI Search supports queries with synonyms, multi-languages, Boolean operators, and auto-correction (typo handling). Product catalog admins can configure stop words, synonyms, and rules that control the search results displayed. [Derived product pricing](https://www.servicenow.com/docs/access?context=configuring-related-product-pricing&family=zurich&ft:locale=en-US) : Define dynamic product pricing relationships between products, where the price for a product is derived from the price of another product or transaction-level values, such as the total quote value or annual contract value (ACV). When sales or order agents add the product to a quote or order, they can see how the product price is derived in real time. [Price and quantity ramps](https://www.servicenow.com/docs/access?context=defining-products-with-ramps&family=zurich&ft:locale=en-US) : Enable product catalog admins to identify configurable product offerings for which pricing ramps can be created. These product offerings must also have the recurring pricing method. Sales agents create price ramps for quote lines that define and schedule pricing and quantity changes as product deals evolve over a given time period. [Product pricing changes related to MACD activities](https://www.servicenow.com/docs/access?context=net-pricing-sp-contracts&family=zurich&ft:locale=en-US) : Support different price bases, such as original prices, fresh prices, or zero prices, used to calculate pricing for products during MACD activities. [Create configurable offerings and blueprints](https://www.servicenow.com/docs/access?context=som-create-configurable-prod-offerings&family=zurich&ft:locale=en-US) : Enable product catalog admins to generate blueprints for configurable products using the CPQ Configurator. A blueprint contains the product attributes, product relationships, product and pricing rules, and child products that control the structure of a configurable product offering. It also contains configuration rules, such as inclusion, exclusion, and determination. Blueprints drive the agent and customer experience when configurable products are added using the configurator. Catalog admins can review and update an offering blueprint in the CPQ Configurator, then publish the product offering to the product catalog. [Complex characteristics](https://www.servicenow.com/docs/access?context=som-product-config-add-characteristics&family=zurich&ft:locale=en-US) : Starting with Product Catalog Management Core v13.0, enable product catalog admins to define product and specification characteristics using an object-based structure that supports the following data types: integer, decimal, date and date time, and data arrays. For example, product catalog admins can use these new data types to define characteristics for communication products, such as routing characteristics, that have nested levels of characteristics and characteristic options. These complex characteristics can then be used to define conditions for setting decomposition, attribute propagation, and compatibility rules. * Agents can view and select the complex characteristics available for configurable product offerings when creating opportunities, quotes, and orders. Complex attributes are displayed as separate nodes in the product hierarchy tree of the legacy product configurator interface. * Fulfillment agents can perform fulfillment tasks that capture complex characteristic data for new or MACD orders. * Customers can view and select complex characteristics when using the Business Portal to order configurable products. Note: Complex characteristics aren't supported in the CPQ Configurator. [Cost-based attribute adjustments](https://www.servicenow.com/docs/access?context=create-cost-attribute-adjustment&family=zurich&ft:locale=en-US) : Enable pricing admins or managers to set different product costs based on product attributes, such as model or size, by using cost book-specific or product offering-based adjustments for cost book lines. Previously, only a single cost amount was captured for a product offering, even if the product had different attributes that affected the product cost. These adjustments determine the base product cost used to calculate profit margins for sales agents when they create quotes for customers. | | Australia | [Eligible catalog-category hierarchy API](https://www.servicenow.com/docs/access?context=product-catalog-search-api&family=australia&ft:locale=en-US) : Enable external integrations and in-platform applications to retrieve the eligible catalog-category tree hierarchy by using a REST endpoint. [Product Catalog Search API](https://www.servicenow.com/docs/access?context=product-catalog-search-api&family=australia&ft:locale=en-US) : Enable external integrations to query the product catalog by calling the `POST /api/sn_prd_pm/v1/catalog/search` endpoint. This REST API accepts a JSON request body and returns product offering and service specification results, including a semantic similarity score when AI Search is enabled. Users with the sn_prd_pm.product_catalog_viewer or sn_prd_pm.external_product_viewer role can access the endpoint. [Multilingual support for product catalog entities](https://www.servicenow.com/docs/access?context=product-catalog-multilingual-support&family=australia&ft:locale=en-US) : Certain key fields in Product Catalog Management tables, such as product offering name and description, have been changed in the Data Dictionary from type string to translated_text. Admins can now set these product catalog fields to display in multiple languages in the product catalog interface. [Support manual pricing adjustments in the Sales CRM Pricing API](https://www.servicenow.com/docs/access?context=sales-crm-pricing-api&family=australia&ft:locale=en-US) : Pass manual pricing adjustments as part of a pricing request payload using the Pricing API. External systems can include adjustment values directly in a pricing run, rather than fetch manual adjustments from the pricing database when running pricing calculations. [Support external IDs in the Sales CRM Pricing API](https://www.servicenow.com/docs/access?context=sales-crm-pricing-api&family=australia&ft:locale=en-US) : Submit pricing requests that use custom external IDs or codes to reference objects from external systems, such as product offerings, price lists, and cost books. Set a request-level flag that indicates external IDs are to be used for these objects rather than sys_ids. For additional information, see [External ID support in Sales CRM Pricing API](https://www.servicenow.com/docs/access?context=external-ids-pricingapi&family=australia&ft:locale=en-US). [Renewal pricing for products with price and quantity ramps](https://www.servicenow.com/docs/access?context=defining-products-with-ramps&family=australia&ft:locale=en-US) : Calculate renewal pricing for products with price and quantity ramps, using per year, per term, and price only uplift calculation methods. [Derived pricing support for sold products](https://www.servicenow.com/docs/access?context=configuring-related-product-pricing&family=australia&ft:locale=en-US) : * Use the `DerivedProductPriceExtensionPoint` extension to determine whether a source line for a quote or sold product and a target line are pairs. * Use the `getAccountLevelDerivedPricedProductsLookupData(pricingEngineContext)` method to control the records scanned by the pricing engine to determine account-level derived prices for sold products. * The pricing engine does the following: * Displays a message indicating when a change to a source product affects the price of a derived product. * Checks product offerings and excludes product offerings with child offerings from derived pricing. [Product families](https://www.servicenow.com/docs/access?context=product-catalog-managment&family=australia&ft:locale=en-US) : Create product families to provide hierarchical classification similar to category trees. For example, you can use product families to roll up or aggregate measurable items, such as revenue forecasts for reporting or business insights. [Multi-attribute pricing rules](https://www.servicenow.com/docs/access?context=som-create-pricing-adjustment&family=australia&ft:locale=en-US) : Display attribute-based pricing on transaction lines, where the offer price is determined by the combination of attributes, by setting up attribute-based pricing for product offerings based on multiple, combined attributes using the Attribute Adjustment matrix. [Blended pricing support for contract renewals](https://www.servicenow.com/docs/access?context=pricing-management&family=australia&ft:locale=en-US) : Enable sales agents to apply automatically calculated blended unit prices for renewals, based on the existing product price and the renewal uplift required. Blended pricing is used in upsell and down-sell scenarios and in contract line consolidation. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Product Catalog Management and Pricing Management features. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__14} | Release | Release notes | |-|-| | Zurich | [Support minor changes to published product offerings and specifications](https://www.servicenow.com/docs/access?context=minor-updates-published-offerings-specs&family=zurich&ft:locale=en-US) : Make minor changes to published versions of a product offering or specification, without creating a version. Minor updates include changes such as modifying the product offering display name, description, or product image. [Configurable product offerings](https://www.servicenow.com/docs/access?context=som-create-product-offering&family=zurich&ft:locale=en-US) : The Create Product Offering form, used when creating product offerings, has two new options. The Configurable option indicates that the product offering is configurable and that it can be customized by agents and customers using the CPQ Configurator. The Enable ramps option indicates that price ramps can be defined for a configurable product. [CSM Pricing API](https://www.servicenow.com/docs/access?context=csm-pricing-api&family=zurich&ft:locale=en-US) : Use the Pricing REST API to enable integration of Pricing Management features with external applications. The CPQ Configurator is integrated with the Pricing REST API, to display pricing information for configurable products. [Published pricing and product eligibility matrices](https://www.servicenow.com/docs/access?context=edit-published-matrices&family=zurich&ft:locale=en-US) : Starting with Context Rules Management v9.1.0, published pricing and product eligibility matrices can't be edited. To change a published matrix, pricing or product catalog admins must generate a new version of the matrix. If needed, admins can use the allow_edit_on_published_matrices system property to enable editing of pricing and product eligibility matrices. Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [Enhancements for exporting and importing product catalog entities between ServiceNow instances](https://www.servicenow.com/docs/access?context=export-import-product-catalog-entities&family=zurich&ft:locale=en-US) : Support the export and import of product catalog-related entities: * Product Catalog Management Core V15.0.0: During import, the system checks for minor updates to product offerings and specifications in the target version and imports them accordingly. * Product Catalog Management Core v13.0.0 * Export catalog entities, such as complex characteristic hierarchies, default values for characteristics including complex characteristics for product offerings and specifications, catalog entity versions in any order, and more, such as fetching referenced specifications during export. For details, see [Export catalog entities](https://www.servicenow.com/docs/access?context=export-product-catalog-entities&family=zurich&ft:locale=en-US). * Import catalog entities, such as complex characteristic hierarchies, default values for characteristics including complex characteristics for product offerings and specifications, catalog entity versions in any order, and more, such as suppressing validation of business rule errors in logs. For details, see [Import product catalog entities](https://www.servicenow.com/docs/access?context=import-product-catalog-entities&family=zurich&ft:locale=en-US). [Configurable pricing plan enhancements](https://www.servicenow.com/docs/access?context=configuring-pricing-plan&family=zurich&ft:locale=en-US) : * Pricing plan changes in Pricing Management v15.0.0 * Input Price Point column: Identifies the input for a pricing step. * Output Price Point column: Identifies the output resulting from the pricing step. * Analyze line changes step: This step uses the Delta Price Treatment Matrix to define how adjustments to sold products or contracts are handled by the pricing engine. * Annual Price Increase Adjustments for Ramps: This step applies the percentage Annual Price Increase to the list price of products that have pricing ramps enabled. Sales agents specify the percentage increase when they create price ramps. * Net Price Calculation step: This step calculates the net price using any automatic and manual adjustments made in quotes or orders. * Line Rollup step: This step uses the net price to calculate the cumulative pricing fields in quote and order lines that are rolled up to the parent line of bundled products. * Header Rollup step: This step calculates total pricing values, such as total annual or total monthly amounts, displayed at the header level. * Derived Price Calculation step: This step calculates the line prices using the Derived Pricing Matrix that defines the pricing source and the unit base list price for the price list line. * Calculate Delta Prices step: This step calculates product pricing during MACD activities using different price point bases, as configured by the pricing admin. * Pricing plan changes in Pricing Management v13.0.0 * Apply Attribute-based Cost Adjustment step: This new step applies an attribute-based cost adjustment, either a percentage or markup or markdown of the cost book line cost. The pricing engine uses the cost adjustment to determine product costs when calculating margins for quote lines. * The Fetch Cost and Fetch Price List Price steps have been renamed Fetch Base Cost and Fetch Base Price List Price. | | Australia | [Domain separation support](https://www.servicenow.com/docs/access?context=domain-separation-overview&family=australia&ft:locale=en-US) : Starting with Product Catalog Management Core v19.1.0, all product catalog tables support the basic level of domain separation. [Custom context variable enhancement](https://www.servicenow.com/docs/access?context=som-create-context-variable&family=australia&ft:locale=en-US) : Use the Applicable to field in the Context Variable form to indicate that a custom context variable is to be used for pricing. The pricing engine uses this indicator to resolve pricing in the correct transaction scope, to help prevent mispricing of product bundles. [Product catalog interface enhancement](https://www.servicenow.com/docs/access?context=using-product-catalog&family=australia&ft:locale=en-US) : Quickly identify products with derived pricing through product tiles that display a message stating that the product price varies. Pricing is calculated and updated automatically based on selections made. [Derived pricing enhancements](https://www.servicenow.com/docs/access?context=configuring-related-product-pricing&family=australia&ft:locale=en-US) : * The Derived Pricing Matrix supports the following enhancements: * Conditions defined on product offering fields for both source and target product offerings * Predefined formulas for specifying prices for target product offerings and using floor and ceiling price controls to maintain acceptable price ranges * Visibility into how the final price for derived products is determined. * Support for account-level scope, which uses both cart items and sold products when calculating derived prices. [Price and quantity ramp enhancements](https://www.servicenow.com/docs/access?context=defining-products-with-ramps&family=australia&ft:locale=en-US) : * Enable sales agents to create custom ramp type segments for quotes. Agents can view the cumulative price of product offers across all ramp segments. * View ramps inside the CPQ Configurator. * Enable sales agents to create ramps for quotes with amendments, contract renewals, and cancellations. [Delta pricing enhancement](https://www.servicenow.com/docs/access?context=net-pricing-sp-contracts&family=australia&ft:locale=en-US) : Show the delta pricing view in the CPQ Configurator during modify and amend flows. [Configurable pricing plan enhancement](https://www.servicenow.com/docs/access?context=configuring-pricing-plan&family=australia&ft:locale=en-US) : The Floor and Ceiling Calculation step in the default pricing plan applies the minimum and maximum prices for a product or service to help avoid pricing that isn't competitive or results in poor margins. | [ ] ## Removed Between your current release family and Australia, some Product Catalog Management and Pricing Management features or functionality were removed. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Product Catalog Management and Pricing Management features or functionality were deprecated. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | The pricing engine parallel execution properties, `sn_csm_pricing.enable_pricing_engine_parallel_execution` and `sn_csm_pricing.pricing_engine_parallelism_lines_threshold,`have been removed from Pricing Management to support automatic addition of derived pricing lines and calculation of pricing rollups. | [ ] ## Activation information Review information on how to activate Product Catalog Management and Pricing Management. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : The Product Catalog Management and Pricing Management features are included with Sales Customer Relationship Management store applications and don't need activation. Depending on your entitlements, you can install the Product and Pricing Rules application for pricing and product eligibility matrices and the CPQ Integration application for the CPQ Configurator from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Product Catalog Management and Pricing Management are available in the ServiceNow Store. The blueprint feature introduced in this release is provided with the CPQ Integration application available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : The Product Catalog Management and Pricing Management features are included with Sales Customer Relationship Management store applications and don't need activation. Depending on your entitlements, you can install the Product and Pricing Rules application for pricing and product eligibility matrixes from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Product Catalog Management and Pricing Management are available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Product Catalog Management and Pricing Management we have noted them here. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Product Catalog Management and Pricing Management we have noted them here. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Product Catalog Management and Pricing Management, such as specific requirements or compliance levels. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__50} | Release | Release notes | |-|-| | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Product Catalog Management and Pricing Management we have noted them here. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Product Catalog Management and Pricing Management we have noted them here. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Support AI-powered semantic search queries to find relevant product offerings and service specifications in the product catalog interface. * Generate and update product offering blueprints that guide the accurate configuration of customizable products by agents and customers. * Enable sales agents to create price and quantity ramps, a pricing strategy for increasing product pricing and quantity amounts over specified time periods. * Define pricing on product offers based on the price of other product offers or transaction context variables. * Use product characteristics to adjust product costs, which are then used in margin calculations for sales quotes. See [Product Catalog Management](https://www.servicenow.com/docs/access?context=product-catalog-managment&family=zurich&ft:locale=en-US) and [Pricing Management](https://www.servicenow.com/docs/access?context=pricing-management&family=zurich&ft:locale=en-US) for more information. | | Australia | * In derived pricing, enable the automatic creation of target product lines based on source products and their contract start and end dates. * Use the Product Catalog Search API to enable external integrations to query the product catalog. * In the Sales CRM Pricing API, support pricing requests using custom external IDs or codes for objects such as product offerings, price lists, and unit of measure instead of ServiceNow sys_ids. * Support pricing calculations for renewals of products with price and quantity ramps. * Provide visibility into how the final price for a derived product is determined using adjustment records. * Set up pricing floor and ceiling controls for product offerings to keep pricing within acceptable ranges. * Use standard predefined formulas (SUM, AVG, MIN, and MAX) in derived pricing calculations to capture adjustments at each pricing step. * Enable agents and customers to view attribute-based pricing where the product offering price is based on a combination of attributes. See [Product Catalog Management](https://www.servicenow.com/docs/access?context=product-catalog-managment&family=australia&ft:locale=en-US) and [Product pricing](https://www.servicenow.com/docs/access?context=pricing-management&family=australia&ft:locale=en-US) for more information. | [ ]