--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Recruitment workspace release notes for upgrades from Zurich to Australia # Combined Recruitment workspace release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Recruitment Workspace Release Notes for Upgrades from Zurich to Australia This consolidated release notes document helps ServiceNow customers prepare for upgrading their Recruitment Workspace from the Zurich release family to the Australia release family. It summarizes new features, changes, activation steps, and important considerations spanning these versions to streamline your upgrade planning and execution. Show full answer Show less ## New Features * **Substitute Interviewer:** Easily substitute an interviewer on any job interview without rescheduling or updating invites, improving hiring team flexibility. * **List View in Recruitment Workspace:** Monitor interview health efficiently through the Needs Attention list view. * **Job Requisition Management:** Create, track, update, duplicate, put on hold, send for approval, or close job requisitions directly within the workspace. * **Hiring Team Collaboration:** Add, edit, or remove hiring team members and collaborate with hiring managers via the activity stream. * **Application Tracking:** Track applications and related interviews as a recruiter or coordinator. * **Hiring Tasks:** Create, assign, and manage tasks for applicants and internal stakeholders within the workspace. * **Targeted Email Communication:** Send targeted emails to internal and external talent from various workspace access points. * **Talent Acquisition Dashboard:** Gain insights into organizational hiring trends for better decision-making. ## Changes * **Workload Overview Expanded:** Both primary and additional recruiters and recruitment coordinators now see all their job requisitions in home page cards and list views, enhancing transparency and workload management. ## Activation Information Recruitment Workspace must be installed by requesting it from the ServiceNow Store. This applies to both Zurich and Australia releases. Ensure you follow activation procedures via the ServiceNow Store to access all Recruitment Workspace capabilities. ## Additional Requirements The **Hiring Core application** is a prerequisite for Recruitment Workspace functionality. It provides essential data models and shared components for Hiring Experiences and must be activated before use. ## Other Considerations * **Browser and Accessibility:** No updates or changes were noted for browser requirements or accessibility compliance between Zurich and Australia releases. * **Localization:** No new localization considerations were introduced during this upgrade. * **Feature Deprecations/Removals:** No features were deprecated or removed between Zurich and Australia releases. ## Highlight Information * Zurich Patch 10 introduced the ability to assign substitutes for interviewers and monitor interview health via list views. * Zurich Patch 1 enhanced workload visibility with KPI dashboards and centralized management of requisitions, applications, interviews, and stakeholder collaboration. * Australia Patch 3 continued support for substituting interviewers and interview health monitoring. **What This Enables You to Do:** With these updates, you can streamline your recruitment processes within a single workspace, improve collaboration across hiring teams, maintain better visibility of recruitment activities, and communicate effectively with candidates and stakeholders---all while ensuring a smoother upgrade path. **Why This Matters:** Upgrading ensures you leverage enhanced functionality and improved workflows that optimize hiring efficiency and candidate management, supporting your organization's talent acquisition goals. **What to Expect:** After upgrading, expect a more collaborative, transparent, and manageable recruitment environment with new tools for interview management, requisition tracking, and hiring analytics, accessible via the ServiceNow Store installation and dependent on the Hiring Core application activation. Consolidated page of all release notes for Recruitment workspace from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Recruitment workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Recruitment workspace to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-recruitmentworkspace-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Recruitment workspace. {#dfrn3-recruitmentworkspace-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Substitute interviewer](https://www.servicenow.com/docs/access?context=manage-interviews-recruiter&family=zurich&ft:locale=en-US) : Substitute an interviewer for any interview on a job where you're part of the hiring team, from Recruitment workspace. You don't need to reschedule the interview or update invites. [List view in Recruitment workspace](https://www.servicenow.com/docs/access?context=list-view-recruit-workspace&family=zurich&ft:locale=en-US) : Monitor interview health from the Needs attention list view in Recruitment workspace. [Create job requisitions](https://www.servicenow.com/docs/access?context=request-job-hiring&family=zurich&ft:locale=en-US) : Create a job requisition for a vacancy that you want to fill in your organization. [Track job requisition](https://www.servicenow.com/docs/access?context=job-req-details-re-workspace&family=zurich&ft:locale=en-US) : Track a job requisition and view the job details, associated applications, hiring team, interview phases, approvers, and prospects. [Manage hiring team](https://www.servicenow.com/docs/access?context=manage-hiring-team&family=zurich&ft:locale=en-US) : Add, edit, or remove hiring team members from a job requisition. [Add job description](https://www.servicenow.com/docs/access?context=add-job-description&family=zurich&ft:locale=en-US) : Manually add a description to a job requisition or use predesigned templates to fill it out faster. [Manage the job requisitions as a recruiter](https://www.servicenow.com/docs/access?context=manage-job-reqs&family=zurich&ft:locale=en-US) : Update or duplicate a job requisition, put it on hold, send it for approval, or close it from the Recruitment workspace. [Tracking an application](https://www.servicenow.com/docs/access?context=application-record-details-re-workspace&family=zurich&ft:locale=en-US) : Track an application for a job requisition and its corresponding applicant and interview details as a recruiter or recruitment coordinator. [Hiring tasks](https://www.servicenow.com/docs/access?context=applicant-tasks-recruitr&family=zurich&ft:locale=en-US) : Create and assign tasks to your job applicants or internal stakeholders, and manage them within the Recruitment workspace. [Collaborate with the hiring manager](https://www.servicenow.com/docs/access?context=collab-hiring-manager&family=zurich&ft:locale=en-US) : Collaborate with the hiring manager on the job requisition in the activity stream. [\[Placeholder link text to key bundle-emplsm.send-targeted-emails\]](https://www.servicenow.com/docs/access?context=send-targeted-emails&family=zurich&ft:locale=en-US) : Send targeted emails to the internal and external talent types from different access points in the Recruitment workspace for effective communication. [View the Talent Acquisition Dashboard](https://www.servicenow.com/docs/access?context=access-kpi-ta&family=zurich&ft:locale=en-US) : Understand the hiring trend in your organization with the Talent Acquisition dashboard. | | Australia | [Substitute interviewer](https://www.servicenow.com/docs/access?context=manage-interviews-recruiter&family=australia&ft:locale=en-US) : Substitute an interviewer for any interview on a job where you're part of the hiring team, from Recruitment workspace. You don't need to reschedule the interview or update invites. [List view in Recruitment workspace](https://www.servicenow.com/docs/access?context=list-view-recruit-workspace&family=australia&ft:locale=en-US) : Monitor interview health from the Needs attention list view in Recruitment workspace. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Recruitment workspace features. {#dfrn3-recruitmentworkspace-summary__entry__14} | Release | Release notes | |-|-| | Zurich | [Get overview of workload](https://www.servicenow.com/docs/access?context=recruitment-workspace-oveview&family=zurich&ft:locale=en-US) : View all the job requisitions where you're listed as an additional recruiter or recruitment coordinator, on the home page cards and list view in Recruitment workspace. Previously, only the primary recruiter saw these requisitions in Recruitment workspace. | | Australia | [Get overview of workload](https://www.servicenow.com/docs/access?context=recruitment-workspace-oveview&family=australia&ft:locale=en-US) : View all the job requisitions where you're listed as an additional recruiter or recruitment coordinator, on the home page cards and list view in Recruitment workspace. Previously, only the primary recruiter saw these requisitions in Recruitment workspace. | [ ] ## Removed Between your current release family and Australia, some Recruitment workspace features or functionality were removed. {#dfrn3-recruitmentworkspace-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Recruitment workspace features or functionality were deprecated. {#dfrn3-recruitmentworkspace-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Recruitment workspace. {#dfrn3-recruitmentworkspace-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Install Recruiter Workspace by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Recruitment workspace is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Install Recruitment workspace by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Recruitment workspace is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Recruitment workspace we have noted them here. {#dfrn3-recruitmentworkspace-summary__entry__38} | Release | Release notes | |-|-| | Zurich | Additional requirements : The Hiring Core application provides essential data models and shared components for Hiring Experiences. The Hiring Core application must be activated. | | Australia | Additional requirements : The Hiring Core application provides essential data models and shared components for Hiring Experiences. The application must be activated. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Recruitment workspace we have noted them here. {#dfrn3-recruitmentworkspace-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Recruitment workspace, such as specific requirements or compliance levels. {#dfrn3-recruitmentworkspace-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Recruitment workspace we have noted them here. {#dfrn3-recruitmentworkspace-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Recruitment workspace we have noted them here. {#dfrn3-recruitmentworkspace-summary__entry__62} | Release | Release notes | |-|-| | Zurich | [Zurich Patch 10](https://www.servicenow.com/docs/access?context=zurich-patch-10&family=zurich&ft:locale=en-US) * Assign a substitute on behalf of an interviewer when needed. * Monitor interview health from the list view in Recruitment workspace. [Zurich Patch 1](https://www.servicenow.com/docs/access?context=zurich-patch-1&family=zurich&ft:locale=en-US) * Plan your work efficiently with better visibility through KPI dashboard and list views. * View and track job requisitions, applications, interviews, feedback, and more, all in one place. * Collaborate with, send reminders to, and track the actions of all internal and external stakeholders directly within the application. * Do all your work, such as managing job requisitions, interviews, talent pools, and more, in one centralized workspace, with streamlined sourcing capabilities included. * Monitor and improve hiring efficiency by tracking key metrics and applicant feedback. See [Recruitment workspace](https://www.servicenow.com/docs/access?context=recruitment-workspace-concept&family=zurich&ft:locale=en-US) for more information. | | Australia | [Australia Patch 3](https://www.servicenow.com/docs/access?context=australia-patch-3&family=australia&ft:locale=en-US) * Assign a substitute on behalf of an interviewer when needed. * Monitor interview health from the list view in Recruitment workspace. See [Recruitment Workspace](https://www.servicenow.com/docs/access?context=recruitment-workspace-landing&family=australia&ft:locale=en-US) for more information. | [ ]