--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Resource Management Workspace release notes for upgrades from Zurich to Australia # Combined Resource Management Workspace release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Resource Management Workspace Release Notes for Upgrades from Zurich to Australia This consolidated release notes document covers the Resource Management Workspace updates from the Zurich release through to the Australia release. It is designed to help ServiceNow customers prepare for their upgrade by summarizing new features, changes, removals, deprecations, activation details, and other important considerations relevant to Resource Management Workspace. Show full answer Show less Note that no updates were introduced specifically in the Australia release; all significant changes occurred in the Zurich release or earlier. ## Key Features Introduced in Zurich * **Resource Assignment Management:** Ability to allocate effort from unassigned resource assignments using auto-assign across all available resources or partial assignment for selected resources. * **Move Resource Assignments:** Flexibility to move assigned or unassigned resource assignments without actuals to different dates, enabling alignment with project realignment, prioritization, or resource availability. * **Resource Board Enhancements:** * View operational work types assigned to resources using drill-down views on the resource board. * Use data grid filters to easily navigate and modify resource assignments. * Sync resource assignments to stay aligned with changes in planning item dates. * Override resource rates per assignment via inline editing. * Apply string-type and boolean filters on the resource card top tray for tailored dataset views. ## Changes to Existing Features in Zurich * Added a **Move option** in the row context menus on the resource board for easier reassignment of resource work. * Introduced sub-labels in the row context menus for clearer understanding of available actions. * **Assign modal improvements:** Added options for auto-assign and manual assignment of resources with a new Preview button to simulate allocation outcomes in real time. * Resource synchronization improvements with a new **Resource not synced icon** to identify and sync assignments out of alignment with planning timelines. * Enhanced rate management with new **Rate override** and **Resource rate** fields editable directly from the workspace. * Introduction of the **Coral theme** as the default UI theme for portals, web, and mobile experiences, offering a fresh, brand-neutral look with optional dark mode for improved accessibility and user comfort. ## Activation and Additional Information * The Resource Management Workspace app is activated by requesting it from the ServiceNow Store. * There are no additional requirements, browser specifications, localization, or deprecations introduced between Zurich and Australia for this product. * Accessibility enhancements include the availability of a dark theme option in the new Coral theme, which helps reduce eye strain and improve readability. ## Practical Implications for ServiceNow Customers By upgrading and adopting the Resource Management Workspace features introduced in Zurich, customers can expect improved resource allocation flexibility, enhanced user interfaces for managing assignments, and better synchronization between resource assignments and project plans. The introduction of the Coral theme modernizes the user experience and supports accessibility needs. Since no further updates were made in the Australia release, customers upgrading directly from Zurich to Australia will primarily benefit from Zurich's enhancements. Consolidated page of all release notes for Resource Management Workspace from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Resource Management Workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Resource Management Workspace to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-resourcemanagementworkspace-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Resource Management Workspace. {#dfrn3-resourcemanagementworkspace-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Assign resource assignments](https://www.servicenow.com/docs/access?context=allocate-resources-rmw&family=zurich&ft:locale=en-US) : Allocate effort from unassigned resource assignments using the following ways: * Auto-assign work among all the available resources. * Partially assign work among for selected resources. [Move a resource assignment](https://www.servicenow.com/docs/access?context=move-ra-rmw&family=zurich&ft:locale=en-US) : Move any assigned resource assignment without actuals or an unassigned resource assignment to a different date to align the work with your project realignment, prioritization, or resource availability. You can move individual resource assignments based on your project or organizational priorities. [Using Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=zurich&ft:locale=en-US) : * View the type of operational work that is assigned to a resource using the resource board drill-down view. * Filter your resource board using data grid filters to easily navigate and modify the resource assignments in the top tray. * Sync the resource assignments to align them with change in planning item dates. * Override resource rate for each assignment from the assigned work in the top tray. * Apply filters using string-type and boolean field values across the resource card top tray to view the required dataset. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Resource Management Workspace features. {#dfrn3-resourcemanagementworkspace-summary__entry__14} | Release | Release notes | |-|-| | Zurich | [Using Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=zurich&ft:locale=en-US) : * Added the new Move option in the row context menu in the top and bottom tray of the resource board view. * Added sub-labels for the row context menu options in the resource board to better estimate the actions. * Updated Assign modal with options to auto-assign and manually assign the available resources * New Preview button in the Assign modal to see the real-time simulation of allocations for an assignment. * Added Resource not synced icon to identify and sync the resources assignments which are not aligned with the changes to planning item timelines. * New Rate override field to enable editing of resource rate using the inline editing feature. * New Resource rate field to edit resource rate from the workspace view for each resource. Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Resource Management Workspace features or functionality were removed. {#dfrn3-resourcemanagementworkspace-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Resource Management Workspace features or functionality were deprecated. {#dfrn3-resourcemanagementworkspace-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Resource Management Workspace. {#dfrn3-resourcemanagementworkspace-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Install Resource Management Workspace by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Resource Management Workspace is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Resource Management Workspace we have noted them here. {#dfrn3-resourcemanagementworkspace-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Resource Management Workspace we have noted them here. {#dfrn3-resourcemanagementworkspace-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Resource Management Workspace, such as specific requirements or compliance levels. {#dfrn3-resourcemanagementworkspace-summary__entry__50} | Release | Release notes | |-|-| | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Resource Management Workspace we have noted them here. {#dfrn3-resourcemanagementworkspace-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Resource Management Workspace we have noted them here. {#dfrn3-resourcemanagementworkspace-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Move an assigned or unassigned resource assignment to a different start date to align the work with your organization's prioritization cycle. * View the type of operational work assigned to a resource in the resource board drill-down view. * Allocate effort from unassigned resource assignments using the following ways --- auto-assign work among all the available resources, or partially assign work among for selected resources. See [Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ]