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sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia

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ft:publication_title :

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---

# Combined ServiceNow Studio release notes for upgrades from Zurich to Australia

# Combined ServiceNow Studio release notes for upgrades from Zurich to Australia {#ariaid-title1}

Release version: Australia  
Updated October 8, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Combined ServiceNow Studio Release Notes for Upgrades from Zurich to Australia

This consolidated guide provides ServiceNow customers with essential information about upgrading ServiceNow Studio from the Zurich release family to the Australia release family.
It outlines new features, changes, and important pre- and post-upgrade considerations.
ServiceNow Studio is now available by default on the ServiceNow AI Platform, eliminating the need for separate downloads from the ServiceNow Store in both Zurich and Australia releases.
Show full answer Show less  

## Key Features

* **Zurich Enhancements (Version 28.2.1):**
  * Begin application creation using Now Assist or Creator Studio with inspiration from the App Gallery.
  * Elevate to the `securityadmin` role within Studio to manage roles and ACLs without leaving the environment.
  * New granular admin roles to delegate administrative tasks without full admin privileges.
  * Option to open files in preferred editors, either builder or classic UI16 view.
  * Bookmark favorite lists for quick access and support for AppSee integration.
  * Create app files directly from the Navigator panel and add AI files like agentic workflows, AI Agents, and skills.
  * Link applications to Git source control from the enhanced App details page.
  * Focus the Navigator panel on specific app files to improve workflow efficiency.
  * Dark theme support for personalized UI preferences.
* **Australia Enhancements (Version 29.2.x):**
  * Integration of ServiceNow IDE capabilities into Studio with a new Explorer tab to open and view Fluent source code.
  * Improved metadata source control with expanded Git command support.
  * Create collections to organize frequently used apps, files, and lists across different scopes, extending bookmarks functionality.
  * View and manage deployment requests directly within Studio, including attaching update sets to deployment groups.
  * Use Build Agent for conversational, AI-assisted full-stack app creation and editing, accessible from app creation workflows and user preferences.
  * Support for adding UI Builder components, controllers, experiences, and page collections to applications.
  * ServiceNow Otto rebrands the AI experience, including Studio, without changing customer entitlements.
  * Preview files open directly in preview mode to streamline developer focus.
  * Updated UI elements such as Navigator panel icon adjustments and renamed Collections feature replacing bookmarks with enhanced organizing capabilities.

## Important Changes

* Source control integration and collaboration functions on the App details page have been moved to the More actions menu.
* The link to open an app in Creator Studio is now accessed via the More actions menu instead of the app metadata section.
* Integrated tabs no longer use color-coding or grouping by scope, with open files listed under Show Opened Editors.
* Build Agent is the default AI-assisted app generation tool in Studio, configurable via user preferences.
* Bookmarks have evolved into Collections, allowing better organization of apps and files.

## Activation and Requirements

ServiceNow Studio is enabled by default as part of the ServiceNow AI Platform for both Zurich and Australia releases. There are no additional activation steps or browser requirements introduced between these releases.

## What This Enables for ServiceNow Customers

Upgrading to the Australia release family equips developers with a unified, AI-powered development environment that streamlines app creation, source control, deployment, and collaboration within ServiceNow Studio. Enhanced role management improves security and delegation, while new organizational tools like collections and integrated deployment requests boost productivity. The embedded Build Agent and integration of IDE capabilities foster efficient, conversational, and code-based app development. These improvements help ServiceNow customers accelerate innovation and maintain governance in their low-code/no-code and traditional development workflows.  
Consolidated page of all release notes for ServiceNow Studio from Zurich to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family ServiceNow Studio release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading ServiceNow Studio to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-servicenowstudio-summary__entry__2}

| Release | Release notes |
|-|-|
| Zurich | Upgrade information :   ServiceNow Studio no longer has to be downloaded from the ServiceNow Store. It's available on the ServiceNow AI Platform by default. |
| Australia | Upgrade information :   ServiceNow Studio no longer has to be downloaded from the ServiceNow Store. It's available on the ServiceNow AI Platform by default. |
[ ]

## New features

Between your current release family and Australia, new features were introduced for ServiceNow Studio.  
{#dfrn3-servicenowstudio-summary__entry__8}

| Release | Release notes |
|-|-|
| Zurich | [Create an application](https://www.servicenow.com/docs/access?context=create-an-application-in-servicenow-studio&family=zurich&ft:locale=en-US) :   As of version 28.2.1, you can use Now Assist or Creator Studio to begin creating your applications. You can also view the App Gallery for more inspiration. [Elevate your role](https://www.servicenow.com/docs/access?context=elevate-your-role-in-servicenow-studio&family=zurich&ft:locale=en-US) :   As of version 28.2.1, you can elevate your role to security_admin without having to leave ServiceNow Studio. Users with the security_admin role can make changes to other roles and to access control lists (ACLs). [Personas and roles](https://www.servicenow.com/docs/access?context=sn-studio-personas-roles&family=zurich&ft:locale=en-US) :   As of version 28.2.1, several new granular admin roles enable developers to complete administrative configuration tasks without requiring the full admin role in ServiceNow Studio. [Opening files in your preferred editor](https://www.servicenow.com/docs/access?context=opening-files-in-your-preferred-editor&family=zurich&ft:locale=en-US) :   As of version 28.2.1, for file types that open in a builder, decide whether you want to edit the file in the builder or in the classic UI16 view. [Bookmark lists](https://www.servicenow.com/docs/access?context=bookmark-lists-in-sns&family=zurich&ft:locale=en-US) :   As of version 28.2.1, access your favorite lists by bookmarking them. [AppSee support in ServiceNow Studio](https://www.servicenow.com/docs/access?context=exploring-servicenow-studio&family=zurich&ft:locale=en-US) :   As of version 28.2.1, AppSee is supported in ServiceNow Studio. [Create an app file](https://www.servicenow.com/docs/access?context=sn-studio-create-app-file&family=zurich&ft:locale=en-US) :   As of version 28.2.1, you can create files directly from an app open in the Navigator panel. [Add AI files to your apps in ServiceNow Studio](https://www.servicenow.com/docs/access?context=servicenow-studio-file-navigator-taxonomy&family=zurich&ft:locale=en-US) :   You can add agentic workflows, AI Agents, and skills to your apps in ServiceNow Studio. [Link an app to source control](https://www.servicenow.com/docs/access?context=link-app-to-source-control&family=zurich&ft:locale=en-US) :   Use source control operations on the App details page to link an application to a Git repository. [App details page](https://www.servicenow.com/docs/access?context=app-details-page&family=zurich&ft:locale=en-US) :   View and manage app files and metadata on the enhanced App details page. You can also link your app to source control from the App details page and create new files for your application. [Focus the Navigator panel on an app file](https://www.servicenow.com/docs/access?context=qs-focus-navigator-panel-on-app-app-file&family=zurich&ft:locale=en-US) :   Improve efficiency as you work in ServiceNow Studio by focusing the Navigator panel on any file or application open in an integrated tab. [Personalize your UI with dark theme](https://www.servicenow.com/docs/access?context=servicenow-studio-user-interface&family=zurich&ft:locale=en-US) :   Dark theme is now supported in ServiceNow Studio. Access user preferences to switch between dark and light mode on your instance. |
| Australia | [Building apps in source code in ServiceNow Studio](https://www.servicenow.com/docs/access?context=building-apps-in-source-code-sn-studio&family=australia&ft:locale=en-US) :   Use ServiceNow IDE capabilities within ServiceNow Studio to create apps in source code. Use the new Explorer tab to open Fluent files and see underlying Fluent source code. [Metadata source control in ServiceNow Studio](https://www.servicenow.com/docs/access?context=source-control-in-servicenow-studio&family=australia&ft:locale=en-US) :   Upgrade to the new version of source control in ServiceNow Studio to access more features, such as additional Git commands. [Create a collection of files](https://www.servicenow.com/docs/access?context=qs-create-a-collection&family=australia&ft:locale=en-US) :   Create collections of your most frequently used apps, files, and lists for easy access. Collections extend current bookmark capabilities and can contain apps and files from different scopes. [App deployment in ServiceNow Studio](https://www.servicenow.com/docs/access?context=app-deployment-servicenow-studio&family=australia&ft:locale=en-US) :   View deployment requests directly within ServiceNow Studio. Attach update sets to a request to group related changes for deployment. [Create an application in ServiceNow Studio with Build Agent](https://www.servicenow.com/docs/access?context=create-an-application-in-servicenow-studio&family=australia&ft:locale=en-US) :   Begin a chat with Build Agent directly from the app creation workflow. This setting can be configured in user preferences. [Build Agent in ServiceNow Studio](https://www.servicenow.com/docs/access?context=build-agent-in-servicenow-studio&family=australia&ft:locale=en-US) :   Use Build Agent in ServiceNow Studio to create and edit full-stack applications conversationally. [Add UI Builder files to your apps in ServiceNow Studio](https://www.servicenow.com/docs/access?context=servicenow-studio-file-navigator-taxonomy&family=australia&ft:locale=en-US) :   Add UI Builder components, controllers, experiences, page collections, and UI interactions into your ServiceNow Studio apps. [New vibe coding documentation](https://www.servicenow.com/docs/access?context=vibe-coding-landing&family=australia&ft:locale=en-US) :   Explore agentic development, which is a natural language approach to application development in ServiceNow. Learn how to get started, when to use it, and how it fits within the broader suite of AI-powered development tools. |
[ ]

## Changes

Between your current release family and Australia, some changes were made to existing ServiceNow Studio features.  
{#dfrn3-servicenowstudio-summary__entry__14}

| Release | Release notes |
|-|-|
| Zurich | [App details page](https://www.servicenow.com/docs/access?context=app-details-page&family=zurich&ft:locale=en-US) :   As of version 28.2.1, access to source control integration and collaboration functions on each App details page has moved into the More actions menu. Some icon placement depends on the configuration for each application. [Open in Creator Studio link](https://www.servicenow.com/docs/access?context=viewing-app-origination-information-in-sns&family=zurich&ft:locale=en-US) :   The link to open an app in Creator Studio was previously available on the App details page in the app metadata section. The link is now in the More actions menu. |
| Australia | [AI tools and files](https://www.servicenow.com/docs/access?context=working-with-now-assist-tools-sn-studio&family=australia&ft:locale=en-US) :   ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products, including ServiceNow Studio. Your product entitlements remain unchanged. Check your entitlements to determine your access to specific features. [Build Agent in ServiceNow Studio](https://www.servicenow.com/docs/access?context=build-agent-in-servicenow-studio&family=australia&ft:locale=en-US) :   Developers who prompt Build Agent to create an app from the [ServiceNow Developer site](https://developer.servicenow.com/dev.do) are redirected to ServiceNow Studio instead of ServiceNow IDE to continue building their app. [Preview an app file](https://www.servicenow.com/docs/access?context=preview-app-file&family=australia&ft:locale=en-US) :   Files with preview capabilities open directly in preview mode in ServiceNow Studio, bypassing the record view. This change reduces the number of steps required to view file content and keeps developers focused on their work without manual mode switching. [Integrated tab groupings](https://www.servicenow.com/docs/access?context=qs-open-apps-files-across-scopes&family=australia&ft:locale=en-US) :   Integrated tabs are no longer color-coded or grouped by scope. You can see a list of the open files by selecting the more actions icon and selecting Show Opened Editors. [Build Agent in ServiceNow Studio](https://www.servicenow.com/docs/access?context=build-agent-in-servicenow-studio&family=australia&ft:locale=en-US) :   Build Agent is the default setting for AI-assisted app generation in ServiceNow Studio. You can change this setting in the ServiceNow Studio user preferences menu. [Create a collection of files](https://www.servicenow.com/docs/access?context=qs-create-a-collection&family=australia&ft:locale=en-US) :   As of the Australia Patch 3 (June), the Bookmark icon is now the Collections icon. Bookmarks are available as a category under collections. [ServiceNow Studio user interface](https://www.servicenow.com/docs/access?context=servicenow-studio-user-interface&family=australia&ft:locale=en-US) :   The Navigator panel icons in ServiceNow Studio have changed slightly in size and appearance, but not in function. |
[ ]

## Removed

Between your current release family and Australia, some ServiceNow Studio features or functionality were removed.  
{#dfrn3-servicenowstudio-summary__entry__20}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Australia, some ServiceNow Studio features or functionality were deprecated.  
{#dfrn3-servicenowstudio-summary__entry__26}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Activation information

Review information on how to activate ServiceNow Studio.  
{#dfrn3-servicenowstudio-summary__entry__32}

| Release | Release notes |
|-|-|
| Zurich | Activation information :   ServiceNow Studio is a ServiceNow AI Platform feature that is active by default. |
| Australia | Activation information :   ServiceNow Studio is a ServiceNow AI Platform feature that is active by default. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for ServiceNow Studio we have noted them here.  
{#dfrn3-servicenowstudio-summary__entry__38}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for ServiceNow Studio we have noted them here.  
{#dfrn3-servicenowstudio-summary__entry__44}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for ServiceNow Studio, such as specific requirements or compliance levels.  
{#dfrn3-servicenowstudio-summary__entry__50}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for ServiceNow Studio we have noted them here.  
{#dfrn3-servicenowstudio-summary__entry__56}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for ServiceNow Studio we have noted them here.  
{#dfrn3-servicenowstudio-summary__entry__62}

| Release | Release notes |
|-|-|
| Zurich | * As of version 28.2.1, simplify the app creation process by using Creator Studio, Now Assist for app generation, or by gaining inspiration from the App Gallery. * As of version 28.2.1, elevate your access to security_admin from within ServiceNow Studio to make changes to roles and ACLs. * As of version 28.2.1, several new granular admin roles enable developers to complete administrative configuration tasks without requiring the full admin role in ServiceNow Studio. * As of version 28.2.1, for file types that open in a builder, decide whether you want to edit the file in the builder or in the classic UI16 view. * As of version 28.2.1, access your favorite lists in ServiceNow Studio by bookmarking them. See [ServiceNow Studio](https://www.servicenow.com/docs/access?context=servicenow-studio-landing&family=zurich&ft:locale=en-US) for more information. |
| Australia | * As of version 29.2.11 ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products, including ServiceNow Studio. Your product entitlements remain unchanged. Check your entitlements to determine your access to specific features. * As of version 29.2.11, ServiceNow IDE capabilities have been merged into ServiceNow Studio under the new Explorer tab, enabling the ability to view Fluent files and open the underlying Fluent source code in ServiceNow Studio. * As of version 29.2.11, use an improved version of source control while developing apps in Fluent source code. * As of version 29.2.6, organize apps and files into collections, which extend the existing bookmark system by allowing multiple organized folders of applications, app files, and lists. * As of version 29.2.6, view all deployment requests and attach update sets to them directly in ServiceNow Studio. See [ServiceNow Studio](https://www.servicenow.com/docs/access?context=servicenow-studio-landing&family=australia&ft:locale=en-US) for more information. |
[ ]


