--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Service Portfolio Management release notes for upgrades from Zurich to Australia # Combined Service Portfolio Management release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Service Portfolio Management Release Notes for Upgrades from Zurich to Australia This consolidated guide covers all Service Portfolio Management (SPM) release notes relevant for customers upgrading from the Zurich release to the Australia release in ServiceNow. It provides a comprehensive summary of new features, changes, removals, deprecations, activation details, and compliance highlights across these versions to assist you in preparing for and executing your upgrade smoothly. Show full answer Show less ## Key Upgrade Considerations * **Pre- and post-upgrade tasks:** Review and complete the necessary tasks before upgrading to the Australia release to ensure a successful transition. * **Themes and User Experience:** Starting in the Coral release, the Coral theme became the default for portals, web, and mobile experiences when using Next Experience or Core UI. This theme offers a modern, brand-neutral interface with optional dark mode for web and mobile. * **Monitoring Enhancements:** The process to add applications for monitoring was improved, allowing selection of any service from the `cmdbciservice` table or its child tables, with an added application type field in monitored applications lists. * **Activation:** The Service Portfolio Management Core plugin (\[com.snc.serviceportfoliocore\]) is enabled by default for customers licensed for IT Service Management, simplifying activation steps. * **Compliance Updates:** In Zurich, service portfolio records were enhanced with key fields such as **Managed by** , **Department** , and **Company** to support compliance with the Digital Operational Resilience Act (DORA). Additional capabilities include selecting multiple contracts and adjusting the Digital Portfolio Management (DPM) scope. ## What Has Not Changed * No new features, removals, or deprecations for Service Portfolio Management were introduced specifically in the Australia release. * There are no new browser, localization, or accessibility requirements between Zurich and Australia releases. * No changes to additional requirements or highlight information were noted for Australia. ## Practical Benefits for ServiceNow Customers * Upgrading ensures you have the latest UI enhancements such as the Coral theme, improving user engagement and consistency across platforms. * Enhanced application monitoring setup increases flexibility in managing and tracking your service portfolio components. * Built-in DORA compliance fields help you align your service portfolio management practices with regulatory standards. * With no disruptive removals or deprecations in Australia, you can upgrade confidently without losing existing functionality. Consolidated page of all release notes for Service Portfolio Management from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Service Portfolio Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Service Portfolio Management to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-serviceportfoliomanagement-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Service Portfolio Management. {#dfrn3-serviceportfoliomanagement-summary__entry__8} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Service Portfolio Management features. {#dfrn3-serviceportfoliomanagement-summary__entry__14} | Release | Release notes | |-|-| | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. Enhancements to the Web and installed apps monitoring setup : The process of adding an application for monitoring has been updated to enable you to choose any service from the cmdb_ci_service table or its child tables. The application type filed was added to the monitored applications list. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Service Portfolio Management features or functionality were removed. {#dfrn3-serviceportfoliomanagement-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Service Portfolio Management features or functionality were deprecated. {#dfrn3-serviceportfoliomanagement-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Service Portfolio Management. {#dfrn3-serviceportfoliomanagement-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : The Service Portfolio Management Core plugin \[com.snc.service_portfolio_core\] is available by default for IT Service Management licensed customers. For more information, see [Activate](https://www.servicenow.com/docs/access?context=activate-SPM2-plugin&family=zurich&ft:locale=en-US). | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Service Portfolio Management we have noted them here. {#dfrn3-serviceportfoliomanagement-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Service Portfolio Management we have noted them here. {#dfrn3-serviceportfoliomanagement-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Service Portfolio Management, such as specific requirements or compliance levels. {#dfrn3-serviceportfoliomanagement-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Service Portfolio Management we have noted them here. {#dfrn3-serviceportfoliomanagement-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Service Portfolio Management we have noted them here. {#dfrn3-serviceportfoliomanagement-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Edit your service portfolios to comply with the new Digital Operational Resilience Act (DORA) standards: * The Service portfolio record view includes the following key fields that are important for DORA compliance: Managed by, Department, and Company fields. * Select multiple contracts in the Contracts field. * Delete the service portfolio or taxonomy node from the Digital Portfolio Management (DPM) scope. See [Service Portfolio Management](https://www.servicenow.com/docs/access?context=SPM2-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ]