--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Subscription Management release notes for upgrades from Zurich to Australia # Combined Subscription Management release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Subscription Management Release Notes for Upgrades from Zurich to Australia This consolidated release notes document outlines key information for ServiceNow customers upgrading Subscription Management from the Zurich release to the Australia release. It provides a comprehensive view of new features, important changes, activation information, and upgrade guidance designed to help you prepare and optimize your Subscription Management experience across these releases. Show full answer Show less ## Important Upgrade Information * **Zurich Release:** Subscription Management version 5.0 is active by default. To access latest features, upgrade to version 6.1 or later. * **Australia Release:** Subscription Management version 6.1 is active by default on Australia instances. Upgrade all instances to 6.1 or later to ensure consistent features and measurement logic. * Pre- and post-upgrade tasks should be reviewed and completed as needed to ensure smooth transition. ## New Features * **Workflow Data Fabric Usage Monitoring:** Track and monitor token usage for Workflow Data Fabric capabilities, helping optimize subscription consumption. * **Custom Application and Table Mapping:** Map missing custom applications and tables directly to subscriptions through Custom Applications or Custom Table Inventory lists. * **Support for Domain Separation:** View and filter subscribers and Now Assist usage by domain in domain-separated instances, facilitating segmented subscription management. ## Changes to Existing Features * **Moveworks Consumption Tracking:** Starting Zurich patch 13 and Australia patch 7, Moveworks consumption is measured within the Assist meter, aligning with other assist-based products. * **Streamlined User-Based Subscription Allocation:** Manual allocation workflow for user-based subscriptions has been removed for administrators who have never used it, simplifying management. Existing manual allocators retain this capability. * **Hidden User-Based Subscription Allocations:** Allocation details are hidden from Subscription Management overview to prevent inaccuracies; contact your account executive for details. * **Now Assist Usage Measurement Updates:** To avoid mixed measurement states, update all instances to version 6.0.2 or later (Zurich) or 6.1 or later (Australia). Demonstration instances are excluded from usage counts to improve accuracy. * **Coral Theme Introduction:** The new default theme for portals and mobile provides a brand-neutral, refreshed user experience with optional dark mode. ## Removed and Deprecated Features No features have been removed or deprecated between Zurich and Australia releases. ## Activation and Availability * Subscription Management is an AI Platform feature, active by default in both Zurich and Australia releases. * Updates and additional information are available through the ServiceNow Store for each release family. ## Additional Notes * No changes to browser requirements, accessibility, localization, or additional technical requirements were introduced in these releases. ## Practical Takeaways for ServiceNow Customers * Ensure you upgrade to Subscription Management version 6.1 or later on all instances to leverage new features and maintain consistent measurement of Assist usage. * Use the enhanced monitoring capabilities for Workflow Data Fabric and domain separation to better manage and analyze subscription consumption. * Prepare for streamlined workflows by understanding changes to user-based subscription allocations and engaging your account executive for allocation details. * Leverage the new Coral theme for a modernized user interface experience across portals and mobile devices. Consolidated page of all release notes for Subscription Management from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Subscription Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Subscription Management to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-subscriptionmanagement-summary__entry__2} | Release | Release notes | |-|-| | Zurich | Upgrade information : Subscription Management version 5.0 is active by default on all instances of the Zurich release. Update to Subscription Management version 6.1 or later to use the latest features. For more information about updating Subscription Management, see [Update an app or plugin](https://www.servicenow.com/docs/access?context=update-application-app-mgr&family=zurich&ft:locale=en-US). | | Australia | Upgrade information : Subscription Management version 6.1 is active by default on instances of the Australia release. For more information about updating Subscription Management, see [Update an app or plugin](https://www.servicenow.com/docs/access?context=update-application-app-mgr&family=australia&ft:locale=en-US). | [ ] ## New features Between your current release family and Australia, new features were introduced for Subscription Management. {#dfrn3-subscriptionmanagement-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Monitor Workflow Data Fabric usage](https://www.servicenow.com/docs/access?context=monitoring-wdf-capability-use&family=zurich&ft:locale=en-US) : Monitor and track Workflow Data Fabric capability usage and view the relative token use rate of each capability. [Manage custom applications and table mapping through the platform](https://www.servicenow.com/docs/access?context=allocating-custom-tables-subscr-apps-v2&family=zurich&ft:locale=en-US) : Map any missing custom application and tables in Subscription Management to a subscription directly from the Custom Applications list or Custom Table Inventory list. [Support for domain separation](https://www.servicenow.com/docs/access?context=domain-separation-subscription-mgmt&family=zurich&ft:locale=en-US) : View and filter subscribers by domain for user-based subscriptions and view Now Assist usage by domain. | | Australia | [Support for domain separation](https://www.servicenow.com/docs/access?context=domain-separation-subscription-mgmt&family=australia&ft:locale=en-US) : View and filter subscribers by domain for user-based subscriptions and view Now Assist usage by domain. [Monitor Workflow Data Fabric usage](https://www.servicenow.com/docs/access?context=monitoring-wdf-capability-use&family=australia&ft:locale=en-US) : Monitor and track Workflow Data Fabric capability usage and view the relative token use rate of each capability. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Subscription Management features. {#dfrn3-subscriptionmanagement-summary__entry__14} | Release | Release notes | |-|-| | Zurich | [Support for Moveworks consumption tracking](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=zurich&ft:locale=en-US) : Starting in Zurich patch 13, Moveworks consumption can now be measured as part of your Assist meter, following the same subscription rules as other assist-based products. For more information about the timeline and required steps for integration, see [Moveworks Assist in Subscription Management: Rollout Timeline, Customer Actions \& FAQ \[KB3147691\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3147691) on the Now Support Knowledge Base. [Streamlined user-based subscription allocation starting in Zurich Path 11](https://www.servicenow.com/docs/access?context=managing-user-subscriptions-v2&family=zurich&ft:locale=en-US) : To simplify the Subscription Management experience, the manual allocation workflow for user-based subscriptions has been removed for administrators who have never used it. Administrators who have manually allocated user-based subscriptions before can still make manual allocations. [Hidden user-based subscription allocations](https://www.servicenow.com/docs/access?context=subscriptions-overview-v2&family=zurich&ft:locale=en-US) : To help prevent inaccuracy when allocations aren't complete, allocation details for user-based subscriptions are now hidden from the Subscription Management overview. Contact your account executive for user-based subscription allocation details. [Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=zurich&ft:locale=en-US) : Now Assist usage measurement is evolving. If your instances are below Zurich Patch 6, update Subscription Management to version 6.0.2 or later on all instances to avoid mixed measurement states. For more information, see [Now Assist Usage - Overview \& New Measurement Logic \[KB2704710\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710). Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [Assist usage excludes demo data](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=zurich&ft:locale=en-US) : Demonstration instances are excluded from the total Assist usage count to improve tracking of Assist consumption. | | Australia | [Support for Moveworks consumption tracking](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=australia&ft:locale=en-US) : Starting in Australia patch 7, Moveworks consumption can now be measured as part of your Assist meter, following the same subscription rules as other assist-based products. For more information about the timeline and required steps for integration, see [Moveworks Assist in Subscription Management: Rollout Timeline, Customer Actions \& FAQ \[KB3147691\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3147691) on the Now Support Knowledge Base. [Now Assist usage excludes demo data](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=australia&ft:locale=en-US) : Demonstration instances are excluded from the total Now Assist usage count to improve tracking of Assist consumption. The accrual time field displays when Now Assist data was last accrued. [Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=australia&ft:locale=en-US) : Now Assist usage measurement is evolving. Update Subscription Management to version 6.1 or later on all instances to avoid mixed measurement states. For more information, see [Now Assist Usage - Overview \& New Measurement Logic: January 2026 \[KB2704710\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710) on the Now Support Knowledge Base. [Streamlined user-based subscription allocation](https://www.servicenow.com/docs/access?context=managing-user-subscriptions-v2&family=australia&ft:locale=en-US) : To simplify the Subscription Management experience, the manual allocation workflow for user-based subscriptions has been removed for administrators who have never used it. Administrators who have manually allocated user-based subscriptions before can still make manual allocations. [Hidden user-based subscription allocations](https://www.servicenow.com/docs/access?context=subscriptions-overview-v2&family=australia&ft:locale=en-US) : To help prevent inaccuracy when allocations aren't complete, allocation details for user-based subscriptions are now hidden from the Subscription Management overview. Contact your account executive for user-based subscription allocation details. | [ ] ## Removed Between your current release family and Australia, some Subscription Management features or functionality were removed. {#dfrn3-subscriptionmanagement-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Subscription Management features or functionality were deprecated. {#dfrn3-subscriptionmanagement-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Subscription Management. {#dfrn3-subscriptionmanagement-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Subscription Management is a ServiceNow AI Platform feature that is active by default. Updates for Subscription Management are available through the [https://www.servicenow.com/docs/access?context=external.sn-app-store\&family=zurich\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=external.sn-app-store&family=zurich&ft:locale=en-US). For cumulative release notes information for applications available on the ServiceNow Store, see [https://www.servicenow.com/docs/access?context=sn-store-release-notes\&family=zurich\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Subscription Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Subscription Management is a ServiceNow AI Platform feature that is active by default. Updates for Subscription Management are available through the [https://www.servicenow.com/docs/access?context=external.sn-app-store\&family=australia\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=external.sn-app-store&family=australia&ft:locale=en-US). For cumulative release notes information for applications available on the ServiceNow Store, see [https://www.servicenow.com/docs/access?context=sn-store-release-notes\&family=australia\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Subscription Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Subscription Management, such as specific requirements or compliance levels. {#dfrn3-subscriptionmanagement-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Manage custom applications and table mapping through the custom application list and custom table inventory list. * View and filter subscribers by domain for user-based subscriptions in domain-separated instances. * View and filter Now Assist usage by domain in domain-separated instances. * Monitor Workflow Data Fabric usage and view token use rate of each capability. Zurich Path 11 * Automatically manage user-based allocations by user roles if you have never used the manual allocation workflow before. See [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&family=zurich&ft:locale=en-US) for more information. | | Australia | * View and filter Now Assist usage by domain in domain-separated instances. * Monitor Workflow Data Fabric usage and view token use rate of each capability. See [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&family=australia&ft:locale=en-US) for more information. | [ ]