--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined UI Builder release notes for upgrades from Zurich to Australia # Combined UI Builder release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined UI Builder Release Notes for Upgrades from Zurich to Australia This consolidated guide provides ServiceNow customers with essential information on upgrading the UI Builder from the Zurich release family to the Australia release. It summarizes new features, changes, and important upgrade tasks to help you prepare and smoothly transition to the Australia version of UI Builder. Show full answer Show less ## Key Features * **Now Assist Panel Enhancements (Zurich 28.2):** Introduces a drag-enabled floating Now Assist panel that streamlines workflows by allowing component addition, data binding, layout adjustments, and immediate AI-driven page insights without leaving UI Builder. * **Component Testing Improvements:** Define simulated page parameters in Component Builder to preview and validate component behavior during development. * **Generative AI Integration:** Easily add AI capabilities to pages, components, and controllers, and receive conversational help directly within UI Builder. * **Custom Components:** Build and configure reusable custom components for use across pages and experiences. * **UI Interaction Flow Editor (Australia 29.2):** Supports in-place editing of UI interaction diagrams, including inserting steps, logic branches, swapping events, and direct deletion of steps, improving flexibility in modifying flows. * **Event-Driven UI Interactions:** Define reusable, declarative UI interactions triggered by events across multiple pages and experiences, centralizing logic and reducing scripting complexity compared to prior UXF Client Actions. * **Page Sharing Across Experiences:** Share and reuse pages across workspaces without switching contexts or rebuilding content, simplifying maintenance and saving development time. * **Create a Page Wizard Update:** Includes a page Type dropdown to help identify and filter pages within large experiences, enhancing usability. * **Experience View Enhancements:** Pages and variants appear collapsed by default for cleaner navigation, with improved search and pagination features. * **Component Change Tracking and Alerts:** Add events to track unsaved component changes and configure alerts to auto-dismiss either globally or individually. ## Important Upgrade Information * Review and complete pre- and post-upgrade tasks to ensure a successful transition to the Australia release. * UI Builder remains active by default and can be updated via the ServiceNow Store. * Internet Explorer is not supported for UI Builder in either Zurich or Australia releases. ## Accessibility and Localization The Australia release continues to support screen readers, including compatibility with expanded drop-down menus for column properties, improving navigation for users relying on assistive technologies. No new localization changes were introduced. ## Removed and Deprecated Features No features or functionalities were removed or deprecated between the Zurich and Australia releases of UI Builder. ## Practical Impact for ServiceNow Customers Upgrading to the Australia release provides enhanced UI Builder capabilities that facilitate faster, more efficient page and component development with AI assistance, reusable logic flows, and improved user interface management. The ability to share pages and UI interactions across experiences reduces duplication and maintenance effort, promoting consistency and scalability in your ServiceNow applications. Consolidated page of all release notes for UI Builder from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family UI Builder release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading UI Builder to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-uibuilder-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Upgrade information : Saving section for later. | [ ] ## New features Between your current release family and Australia, new features were introduced for UI Builder. {#dfrn3-uibuilder-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Build pages and gain page insights using the Now Assist panel in UI Builder.](https://www.servicenow.com/docs/access?context=using-ui-builder-agent&family=zurich&ft:locale=en-US) : As of UI Builder Version 28.2, use Now Assist to add components, bind data, adjust layouts, and get page insights such as number of components, data resource information, and access permissions. [Add test values in Component Builder](https://www.servicenow.com/docs/access?context=component-builder&family=zurich&ft:locale=en-US) : As of UI Builder Version 28.2, define simulated page parameters to preview and validate how customer components behave during development. [Utilize AI on pages you are building](https://www.servicenow.com/docs/access?context=add-skill&family=zurich&ft:locale=en-US) : Easily add generative AI capabilities to any page, component, or controller [Get conversational help with the Now Assist panel](https://www.servicenow.com/docs/access?context=uib-now-assist-panel&family=zurich&ft:locale=en-US) : Ask questions directly in the Now Assist panel to receive immediate AI-driven guidance without leaving UI Builder. [Build and customize components](https://www.servicenow.com/docs/access?context=component-builder&family=zurich&ft:locale=en-US) : Build custom components and configure them to be used across pages and experiences. | | Australia | [Update an existing UI interaction flow](https://www.servicenow.com/docs/access?context=edit-ui-interaction&family=australia&ft:locale=en-US) : As of UI Builder version 29.2, the UI interaction diagram editor now supports in-place editing, giving you more flexibility when modifying existing interactions without rebuilding downstream flows. * Insert new steps, If/Else logic, or And branches anywhere in an existing diagram. * Swap the outgoing event on a step to change which event continues the flow. * Delete events and their downstream steps directly from the diagram. * View which toolbox items are unavailable for a specific location, with guidance on why. [Create event-driven UI interactions](https://www.servicenow.com/docs/access?context=uib-ui-interactions&family=australia&ft:locale=en-US) : Trigger UI interactions directly from events in UI Builder, allowing you to link event-driven behavior to reusable interaction logic with the following benefits: * Define an interaction once and apply it across multiple events and pages so UI components such as modals don't have to be associated directly with the page anymore. * Connect events to interactions without additional scripting. * Centralize logic for consistent updates and fewer errors. * Previously, Declarative Actions using UXF Client Actions required manual wiring on each page leading to complexity and upgrade risks. UI Interactions replace this with reusable, declarative event mapping. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing UI Builder features. {#dfrn3-uibuilder-summary__entry__14} | Release | Release notes | |-|-| | Zurich | [Use the floating Now Assist panel to streamline your workflow](https://www.servicenow.com/docs/access?context=uib-now-assist-panel&family=zurich&ft:locale=en-US) : As of UI Builder version 28.2, the fixed Now Assist panel has been replaced with a drag-enabled floating panel improving layout flexibility and workflow visibility. [Specify your page type in the Create a page wizard](https://www.servicenow.com/docs/access?context=create-page&family=zurich&ft:locale=en-US) : As of UI Builder version 28.2, the Create a page wizard now includes a pageType dropdown field. This new field helps you to later identify and filter important pages within the Experience view list, especially helpful in large experiences with many pages. [Explore the newly enhanced Experience view](https://www.servicenow.com/docs/access?context=nav-uib&family=zurich&ft:locale=en-US) : As of UI Builder version 28.2, the Experience view has improved usability in the following ways: * Pages and their variants appear collapsed by default for a cleaner, more focused view. * Locate pages and variants with ease utilizing the search field. * Search by name, URL, URL type, or variant, and toggle between filters for a cleaner, more intuitive page list. * Pagination is automatically enabled when 10 or more pages are present. [Add events to track components with unsaved changes](https://www.servicenow.com/docs/access?context=dirty-state-event&family=zurich&ft:locale=en-US) : Use an event to quickly identify modified components. [Configure alerts to auto-dismiss](https://www.servicenow.com/docs/access?context=uib-configure-alerts&family=zurich&ft:locale=en-US) : Enable alerts to auto-dismiss across an experience by configuring all of them in the experience settings or individually through an event. [Use pages across experiences](https://www.servicenow.com/docs/access?context=use-across-pages&family=zurich&ft:locale=en-US) : Share and reuse pages across workspaces without switching contexts or rebuilding content to help save time and simplify maintenance. | | Australia | [Use pages across experiences](https://www.servicenow.com/docs/access?context=use-across-pages&family=australia&ft:locale=en-US) : Share and reuse pages across workspaces without switching contexts or rebuilding content to help save time and simplify maintenance. | [ ] ## Removed Between your current release family and Australia, some UI Builder features or functionality were removed. {#dfrn3-uibuilder-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some UI Builder features or functionality were deprecated. {#dfrn3-uibuilder-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate UI Builder. {#dfrn3-uibuilder-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : UI Builder is active by default. You can update to the latest version of UI Builder by downloading it from the ServiceNow Store. Important: UI Builder is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : UI Builder is active by default. You can update to the latest version of UI Builder by downloading it from the Important: UI Builder is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__44} | Release | Release notes | |-|-| | Zurich | Browser requirements : Internet Explorer isn't supported for UI Builder. | | Australia | Browser requirements : Internet Explorer isn't supported for UI Builder | [ ] ## Accessibility information Review details on accessibility information for UI Builder, such as specific requirements or compliance levels. {#dfrn3-uibuilder-summary__entry__50} | Release | Release notes | |-|-| | Zurich | Accessibility information : The expanded drop-down menus for column properties can be read by screen readers. | | Australia | Accessibility information : The expanded drop-down menus for column properties are compatible with screen readers, making interface navigation easier for screen reader users. | [ ] ## Localization information If there are specific localization considerations for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Assemble components in a low-code editor by dragging and dropping content from the UIB toolbox onto the stage. * Add Now Assist skills to enhance your page, component, or controller with generative AI capabilities. * Get instant conversational help within UI Builder through the Now Assist Panel. See [UI Builder](https://www.servicenow.com/docs/access?context=ui-builder-overview&family=zurich&ft:locale=en-US) for more information. | | Australia | * Share UI Builder pages across experiences without copying or recreating them, reducing maintenance and keeping users in their current workspace. * UI Interactions let you define reusable UI and logic that can be triggered by user actions or system events and shared across any page or experience, eliminating the need to duplicate code or UI. See [UI Builder](https://www.servicenow.com/docs/access?context=ui-builder-overview&family=australia&ft:locale=en-US) for more information. | [ ]