--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined UI Builder release notes for upgrades from Zurich to Australia # Combined UI Builder release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined UI Builder release notes for upgrades from Zurich to Australia This consolidated release notes document provides ServiceNow customers with a comprehensive overview of all UI Builder updates from the Zurich to Australia releases. It is designed to assist you in preparing for your upgrade by summarizing new features, changes, removals, deprecations, activation, requirements, and accessibility information relevant to UI Builder. The notes highlight key enhancements and important pre- and post-upgrade tasks to ensure a smooth transition. Show full answer Show less ## Key Features * **Now Assist Panel Enhancements (Zurich to Australia):** Transitioned from a fixed to a drag-enabled floating panel for improved workflow flexibility. Enables AI-powered conversational help and generative AI capabilities directly within UI Builder for adding components, binding data, and adjusting layouts. * **Component Builder Improvements:** Ability to define test values and simulate page parameters to preview and validate custom components during development. * **UI Interaction Diagram Editor (Australia):** Supports in-place editing with features to insert new steps, add If/Else or And branches, swap outgoing events, and delete events directly in the diagram. This enhances flexibility in modifying UI interaction flows without rebuilding downstream logic. * **Event-Driven UI Interactions (Australia):** Introduces reusable, declarative event mappings that centralize UI interaction logic, reduce scripting, and simplify maintenance by allowing event-triggered interactions to be shared across multiple pages and experiences. * **Page Management Updates:** New page type specification in the Create a page wizard for better organization and filtering. Enhanced Experience view with collapsible pages, improved search, and pagination for easier navigation in large experiences. * **Cross-Experience Page Sharing:** Ability to share and reuse pages across different workspaces without rebuilding or switching contexts, reducing duplication and maintenance effort. * **Component Change Tracking and Alert Management:** Events to detect unsaved changes in components and options to configure alerts to auto-dismiss globally or individually, aiding user experience consistency. ## Changes * The Now Assist panel became a floating, drag-enabled panel to improve UI layout and workflow visibility. * Page creation now includes a Type field to help categorize and filter pages in large experiences. * Experience view enhancements improve usability through better page collapsing, search capabilities, and automatic pagination. * Introduced event-driven UI interaction logic to replace previous UXF Client Actions, reducing manual wiring and upgrade complexity. ## Removals and Deprecations No features or functionality were removed or deprecated between Zurich and Australia releases. ## Activation and Requirements * UI Builder remains active by default and updates are available via the ServiceNow Store. * Internet Explorer is not supported for UI Builder in either release. * No additional requirements or localization changes were introduced. ## Accessibility The UI Builder's expanded drop-down menus for column properties are compatible with screen readers in both Zurich and Australia releases, ensuring better accessibility and navigation for users relying on assistive technologies. ## Practical Benefits for ServiceNow Customers * Enhanced low-code development experience with AI-assisted design and testing, reducing development time and effort. * More flexible and maintainable UI interaction flows via reusable, event-driven declarative logic. * Improved page organization, navigation, and sharing capabilities facilitate collaboration and simplify maintenance across multiple experiences. * Consistent activation and support information ensure straightforward upgrade planning and execution. Consolidated page of all release notes for UI Builder from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family UI Builder release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading UI Builder to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-uibuilder-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Upgrade information : Saving section for later. | [ ] ## New features Between your current release family and Australia, new features were introduced for UI Builder. {#dfrn3-uibuilder-summary__entry__8} | Release | Release notes | |-|-| | Zurich | [Build pages and gain page insights using the Now Assist panel in UI Builder.](https://www.servicenow.com/docs/access?context=using-ui-builder-agent&family=zurich&ft:locale=en-US) : As of UI Builder Version 28.2, use Now Assist to add components, bind data, adjust layouts, and get page insights such as number of components, data resource information, and access permissions. [Add test values in Component Builder](https://www.servicenow.com/docs/access?context=component-builder&family=zurich&ft:locale=en-US) : As of UI Builder Version 28.2, define simulated page parameters to preview and validate how customer components behave during development. [Utilize AI on pages you are building](https://www.servicenow.com/docs/access?context=add-skill&family=zurich&ft:locale=en-US) : Easily add generative AI capabilities to any page, component, or controller [Get conversational help with the Now Assist panel](https://www.servicenow.com/docs/access?context=uib-now-assist-panel&family=zurich&ft:locale=en-US) : Ask questions directly in the Now Assist panel to receive immediate AI-driven guidance without leaving UI Builder. [Build and customize components](https://www.servicenow.com/docs/access?context=component-builder&family=zurich&ft:locale=en-US) : Build custom components and configure them to be used across pages and experiences. | | Australia | [Update an existing UI interaction flow](https://www.servicenow.com/docs/access?context=edit-ui-interaction&family=australia&ft:locale=en-US) : As of UI Builder version 29.2, the UI interaction diagram editor now supports in-place editing, giving you more flexibility when modifying existing interactions without rebuilding downstream flows. * Insert new steps, If/Else logic, or And branches anywhere in an existing diagram. * Swap the outgoing event on a step to change which event continues the flow. * Delete events and their downstream steps directly from the diagram. * View which toolbox items are unavailable for a specific location, with guidance on why. [Create event-driven UI interactions](https://www.servicenow.com/docs/access?context=uib-ui-interactions&family=australia&ft:locale=en-US) : Trigger UI interactions directly from events in UI Builder, allowing you to link event-driven behavior to reusable interaction logic with the following benefits: * Define an interaction once and apply it across multiple events and pages so UI components such as modals don't have to be associated directly with the page anymore. * Connect events to interactions without additional scripting. * Centralize logic for consistent updates and fewer errors. * Previously, Declarative Actions using UXF Client Actions required manual wiring on each page leading to complexity and upgrade risks. UI Interactions replace this with reusable, declarative event mapping. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing UI Builder features. {#dfrn3-uibuilder-summary__entry__14} | Release | Release notes | |-|-| | Zurich | [Use the floating Now Assist panel to streamline your workflow](https://www.servicenow.com/docs/access?context=uib-now-assist-panel&family=zurich&ft:locale=en-US) : As of UI Builder version 28.2, the fixed Now Assist panel has been replaced with a drag-enabled floating panel improving layout flexibility and workflow visibility. [Specify your page type in the Create a page wizard](https://www.servicenow.com/docs/access?context=create-page&family=zurich&ft:locale=en-US) : As of UI Builder version 28.2, the Create a page wizard now includes a pageType dropdown field. This new field helps you to later identify and filter important pages within the Experience view list, especially helpful in large experiences with many pages. [Explore the newly enhanced Experience view](https://www.servicenow.com/docs/access?context=nav-uib&family=zurich&ft:locale=en-US) : As of UI Builder version 28.2, the Experience view has improved usability in the following ways: * Pages and their variants appear collapsed by default for a cleaner, more focused view. * Locate pages and variants with ease utilizing the search field. * Search by name, URL, URL type, or variant, and toggle between filters for a cleaner, more intuitive page list. * Pagination is automatically enabled when 10 or more pages are present. [Add events to track components with unsaved changes](https://www.servicenow.com/docs/access?context=dirty-state-event&family=zurich&ft:locale=en-US) : Use an event to quickly identify modified components. [Configure alerts to auto-dismiss](https://www.servicenow.com/docs/access?context=uib-configure-alerts&family=zurich&ft:locale=en-US) : Enable alerts to auto-dismiss across an experience by configuring all of them in the experience settings or individually through an event. [Use pages across experiences](https://www.servicenow.com/docs/access?context=use-across-pages&family=zurich&ft:locale=en-US) : Share and reuse pages across workspaces without switching contexts or rebuilding content to help save time and simplify maintenance. | | Australia | [Use pages across experiences](https://www.servicenow.com/docs/access?context=use-across-pages&family=australia&ft:locale=en-US) : Share and reuse pages across workspaces without switching contexts or rebuilding content to help save time and simplify maintenance. | [ ] ## Removed Between your current release family and Australia, some UI Builder features or functionality were removed. {#dfrn3-uibuilder-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some UI Builder features or functionality were deprecated. {#dfrn3-uibuilder-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate UI Builder. {#dfrn3-uibuilder-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : UI Builder is active by default. You can update to the latest version of UI Builder by downloading it from the ServiceNow Store. Important: UI Builder is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : UI Builder is active by default. You can update to the latest version of UI Builder by downloading it from the Important: UI Builder is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__44} | Release | Release notes | |-|-| | Zurich | Browser requirements : Internet Explorer isn't supported for UI Builder. | | Australia | Browser requirements : Internet Explorer isn't supported for UI Builder | [ ] ## Accessibility information Review details on accessibility information for UI Builder, such as specific requirements or compliance levels. {#dfrn3-uibuilder-summary__entry__50} | Release | Release notes | |-|-| | Zurich | Accessibility information : The expanded drop-down menus for column properties can be read by screen readers. | | Australia | Accessibility information : The expanded drop-down menus for column properties are compatible with screen readers, making interface navigation easier for screen reader users. | [ ] ## Localization information If there are specific localization considerations for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__62} | Release | Release notes | |-|-| | Zurich | * Assemble components in a low-code editor by dragging and dropping content from the UIB toolbox onto the stage. * Add Now Assist skills to enhance your page, component, or controller with generative AI capabilities. * Get instant conversational help within UI Builder through the Now Assist Panel. See [UI Builder](https://www.servicenow.com/docs/access?context=ui-builder-overview&family=zurich&ft:locale=en-US) for more information. | | Australia | * Share UI Builder pages across experiences without copying or recreating them, reducing maintenance and keeping users in their current workspace. * UI Interactions let you define reusable UI and logic that can be triggered by user actions or system events and shared across any page or experience, eliminating the need to duplicate code or UI. See [UI Builder](https://www.servicenow.com/docs/access?context=ui-builder-overview&family=australia&ft:locale=en-US) for more information. | [ ]