--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Unified Security Exposure Management release notes for upgrades from Zurich to Australia # Combined Unified Security Exposure Management release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Unified Security Exposure Management Release Notes for Upgrades from Zurich to Australia This document consolidates the release notes for Unified Security Exposure Management (USEM) upgrades from the Zurich release family to Australia, providing ServiceNow customers with a comprehensive guide to new features, changes, and upgrade considerations. USEM is available to customers entitled to Vulnerability Response and introduces a unified architecture to improve performance, scalability, and streamline workflows. Show full answer Show less The upgrade to Australia represents a major architectural enhancement with a focus on a standardized data model, modular workflows, and a centralized Security Exposure Management Workspace for improved exposure management and configuration. ## Upgrade Preparation and Important Information * Before upgrading, utilize the Migration Assistant for USEM available as an update set to guide plugin installation, data mapping, rule migration, and post-migration validation. This reduces risk and manual effort. * Review all integrations and workflows for compatibility prior to migration. * USEM activation requires enabling the Security Exposure Management plugin (com.snc.securitysupport.core) and is available through the ServiceNow Store. * No new updates, changes, removals, or deprecations specific to USEM were introduced in the Australia release compared to Zurich. ## Key Features and Enhancements * **Unified Architecture:** The upgrade introduces standardized data models and modular workflows across Vulnerability Response applications for consistency and simplified configuration. * **Security Exposure Management Workspace:** Centralizes management of security exposures with findings and remediation views alongside configuration options for rules, templates, notifications, and severity mappings. * **Enhanced Exception Management:** Streamlined workflows for exception requests and approvals with comprehensive tracking and audit trails improve governance and compliance. * **AI Integration:** Generative AI features are included through the ServiceNow Otto for Unified Security Exposure Management application, offering an enhanced AI experience within the SEM workspace. * **Modular and Scalable Platform:** The modular design supports faster updates, flexible role-based experiences, and seamless integration, making the platform scalable and future-ready. ## Additional Considerations * **Now Assist for Vulnerability Response:** Starting with Zurich Patch 12, this feature is being prepared for deprecation and will be hidden on new instances, but it continues to be supported. It is rebranded as ServiceNow Otto for Unified Security Exposure Management. * **Accessibility:** The new Coral theme includes a dark mode option to improve readability and reduce eye strain. * No updates related to browser requirements, localization, or additional technical prerequisites were noted for the Australia upgrade. ## Next Steps for ServiceNow Customers * Plan your upgrade by reviewing the Migration Guidance article and using the Migration Assistant tool to ensure a smooth transition. * Verify compatibility of all custom workflows and integrations before initiating the upgrade. * Activate USEM by enabling the required plugin and installing the application from the ServiceNow Store if not already done. * Leverage the new modular features and AI capabilities to optimize security exposure management in your environment. Consolidated page of all release notes for Unified Security Exposure Management from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Unified Security Exposure Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Unified Security Exposure Management to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-unifiedsecurityexposuremanagement-summary__entry__2} | Release | Release notes | |-|-| | Zurich | Upgrade information : Unified Security Exposure Management is available to all customers who are entitled to Vulnerability Response. However, migrating to USEM is a major upgrade that introduces a unified architecture for improved performance, scalability, and streamlined workflows. Before upgrading, leverage the Migration assistant for Unified Security Exposure Management that is available as an update set. See the [Migration Guidance to Unified Security Exposure Management \[KB2556844\]](https://support.servicenow.com/kb?sys_kb_id=8652717893a8ba94f538fb2d6cba1078&id=kb_article_view) Knowledge Base article for more information. This tool provides a guided experience for plugin installation, data mapping, rule migration, and post-migration validation, reducing risk and manual effort. Ensure that all integrations and workflows are reviewed for compatibility before initiating migration. For more information, see [Migrating to USEM](https://www.servicenow.com/docs/access?context=migrating-to-usem&family=zurich&ft:locale=en-US) and [Migrate to USEM](https://www.servicenow.com/docs/access?context=migrate-to-usem&family=zurich&ft:locale=en-US). | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Unified Security Exposure Management. {#dfrn3-unifiedsecurityexposuremanagement-summary__entry__8} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Unified Security Exposure Management features. {#dfrn3-unifiedsecurityexposuremanagement-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Unified Security Exposure Management features or functionality were removed. {#dfrn3-unifiedsecurityexposuremanagement-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Unified Security Exposure Management features or functionality were deprecated. {#dfrn3-unifiedsecurityexposuremanagement-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Unified Security Exposure Management. {#dfrn3-unifiedsecurityexposuremanagement-summary__entry__32} | Release | Release notes | |-|-| | Zurich | Activation information : Unified Security Exposure Management is a ServiceNow AI Platform feature that is available with activation of the Security Exposure Management (com.snc.security_support.core). For details, see [Install Unified Security Exposure Management](https://www.servicenow.com/docs/access?context=sem-install-and-configure&family=zurich&ft:locale=en-US). Important: Unified Security Exposure Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Unified Security Exposure Management we have noted them here. {#dfrn3-unifiedsecurityexposuremanagement-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Unified Security Exposure Management we have noted them here. {#dfrn3-unifiedsecurityexposuremanagement-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Unified Security Exposure Management, such as specific requirements or compliance levels. {#dfrn3-unifiedsecurityexposuremanagement-summary__entry__50} | Release | Release notes | |-|-| | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Unified Security Exposure Management we have noted them here. {#dfrn3-unifiedsecurityexposuremanagement-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Unified Security Exposure Management we have noted them here. {#dfrn3-unifiedsecurityexposuremanagement-summary__entry__62} | Release | Release notes | |-|-| | Zurich | Starting with Zurich Patch 12, Now Assist for Vulnerability Response is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. The change is reflected in the name of ServiceNow® products, including Now Assist for Vulnerability Response which is called ServiceNow Otto for Unified Security Exposure Management with these enhancements for the new AI experience. See [ServiceNow Otto for Unified Security Exposure Management](https://www.servicenow.com/docs/access?context=now-assist-for-usem-landing-ties&family=zurich&ft:locale=en-US) for more information. * Experience a standardized data model and modular workflows for Vulnerability Response applications with Unified Security Exposure Management. This transformation and architectural design ensures consistent features across all modules, simplifies configuration, and enables flexible, role-based experiences. The modular approach allows faster updates and seamless integration, creating a scalable and future-ready platform. * Manage security exposures with Findings and Remediation views with a centralized platform in the Security Exposure Management Workspace. * Configure all USEM apps, including rules, email templates, email notifications, and severity mapping for integrations with the Administration console. * Enhanced exception management: Streamlined exception request and approval workflows with comprehensive tracking and audit trails. * Use generative AI with features in the SEM workspace that are included with the ServiceNow Otto for Unified Security Exposure Management application. See [Unified Security Exposure Management](https://www.servicenow.com/docs/access?context=unified-security-exposure-management-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ]