--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Zero Copy Connectors release notes for upgrades from Zurich to Australia # Combined Zero Copy Connectors release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Zero Copy Connectors Release Notes for Upgrades from Zurich to Australia This consolidated release notes document assists ServiceNow customers in preparing for the upgrade of Zero Copy Connectors from the Zurich release to the Australia release. It summarizes new features, changes, and important upgrade information specific to Zero Copy Connectors across these releases. Show full answer Show less ## Key Features * **Real-time Data Retrieval:** New primary connectors enable real-time data access without copying or duplicating data from systems such as Oracle HCM (Discovery), Acumatica, Cloudera Hive, Microsoft OneLake, Prometheus, Cloudera Impala, and other ServiceNow instances. * **REST Connectors:** Oracle HCM (Discovery) and Acumatica now have dedicated REST connectors with specific UI icons and tags to simplify connector selection. * **Enhanced Authentication:** OAuth authentication support has been added for connectors including Databricks, Oracle, Snowflake, Teradata, MySQL, and PostgreSQL. Users can authenticate using personal credentials rather than shared service accounts, improving security and auditability. * **Connector Promotions and Certifications:** MySQL and PostgreSQL connectors have been promoted from Community to Primary connector status with ongoing performance enhancements. Apache Iceberg is now a certified Primary connector and supports S3-compatible object storage. * **New Connector Package Options:** Customers can install either primary connectors only or both primary and community connectors by selecting the appropriate Zero Copy Connectors package. * **New Application Name:** The Workflow Data Fabric Hub application is now renamed to Zero Copy Connector Hub. ## Changes * Authentication forms for MySQL and PostgreSQL connectors now include additional options such as AWS IAM and OAuth. * Apache Iceberg connector supports S3-compatible object storage systems. * Personal authentication is supported for Databricks and Snowflake connectors to enhance individual credential management. * Introduction of preview labels for connectors still undergoing enhancements, indicating full support with ongoing improvements. ## Activation and Installation Zero Copy Connector Hub can be installed by requesting it from the ServiceNow Store. The Zero Copy Connectors app (sndatafabriczcc) requires a separate subscription and activation. Customers have the flexibility to choose between installing only primary connectors or both primary and community connectors based on their requirements. ## Additional Information * No features or functionality were removed or deprecated between Zurich and Australia releases. * No updates to browser requirements, localization, or accessibility information were introduced in these releases. ## What to Expect After upgrading, customers can expect improved real-time data integration capabilities with broader connector options, enhanced security through personal OAuth authentication, and a streamlined connector management experience via the Zero Copy Connector Hub. These enhancements facilitate seamless, secure, and efficient data retrieval from a variety of external systems without the need for data duplication. Consolidated page of all release notes for Zero Copy Connectors from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Zero Copy Connectors release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Zero Copy Connectors to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-zerocopyconnectors-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Zero Copy Connectors. {#dfrn3-zerocopyconnectors-summary__entry__8} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [Australia Patch 6](https://www.servicenow.com/docs/access?context=australia-patch-6&family=australia&ft:locale=en-US) : * [Oracle HCM (Discovery)](https://www.servicenow.com/docs/access?context=oracle-hcm-discovery-zcc&family=australia&ft:locale=en-US): Retrieve discovery-related data from Oracle HCM in real-time without copying or duplicating the data. * [Acumatica](https://www.servicenow.com/docs/access?context=acumatica-zcc&family=australia&ft:locale=en-US): Retrieve data from Acumatica in real-time without copying or duplicating the data. * [REST connectors](https://www.servicenow.com/docs/access?context=rest-connectors&family=australia&ft:locale=en-US), Oracle HCM (Discovery) and Acumatica, display dedicated connector icons and a REST tag in the connector selection UI. * Authenticate to [Databricks](https://www.servicenow.com/docs/access?context=databricks-zcc&family=australia&ft:locale=en-US) and [Snowflake](https://www.servicenow.com/docs/access?context=snowflake-zcc&family=australia&ft:locale=en-US) using your own credentials instead of a shared service account, so that access is individually authenticated and auditable at the source system. [Cloudera Hive](https://www.servicenow.com/docs/access?context=cloudera-hive-zcc&family=australia&ft:locale=en-US) : Retrieve data from Cloudera Hive in real time without copying or duplicating the data. This connector is available with a Preview label, indicating that enhancements are ongoing. [Microsoft OneLake](https://www.servicenow.com/docs/access?context=microsoft-onelake-zcc&family=australia&ft:locale=en-US) : Retrieve data from Microsoft OneLake in real time without copying or duplicating the data. This connector is available with a Preview label, indicating that enhancements are ongoing. [Australia Patch 1](https://www.servicenow.com/docs/access?context=australia-patch-1&family=australia&ft:locale=en-US) : [Connect to Prometheus](https://www.servicenow.com/docs/access?context=prometheus-zcc&family=australia&ft:locale=en-US)Retrieve data from Prometheus in real time without having to copy or duplicate the data. [Cloudera Impala](https://www.servicenow.com/docs/access?context=cloudera-impala-zcc&family=australia&ft:locale=en-US) : Retrieve data from Cloudera Impala in real time without copying or duplicating the data. [Connect to another ServiceNow® instance](https://www.servicenow.com/docs/access?context=servicenow-remote-instance-zcc&family=australia&ft:locale=en-US) : Retrieve data from another ServiceNow® instance in real time without copying or duplicating the data. [OAuth authentication](https://www.servicenow.com/docs/access?context=create-databricks-connection-zcc&family=australia&ft:locale=en-US) : Configure OAuth authentication in Databricks, Oracle, and Snowflake connectors. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Zero Copy Connectors features. {#dfrn3-zerocopyconnectors-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [Australia Patch 6](https://www.servicenow.com/docs/access?context=australia-patch-6&family=australia&ft:locale=en-US) : * [MySQL](https://www.servicenow.com/docs/access?context=mysql-zcc&family=australia&ft:locale=en-US): The MySQL connector moved from the Community connector list to the Primary connector list. This connector is available with a Preview label, indicating that performance enhancements are ongoing. * [PostgreSQL](https://www.servicenow.com/docs/access?context=postgresql-zcc&family=australia&ft:locale=en-US): The PostgreSQL connector moved from the Community connector list to the Primary connector list. * Authentication options for MySQL and PostgreSQL connections: The connection form for MySQL and PostgreSQL now includes additional authentication drop-down options, including AWS IAM and OAuth, alongside basic authentication. [Australia Patch 2](https://www.servicenow.com/docs/access?context=australia-patch-2&family=australia&ft:locale=en-US) : * [Teradata](https://www.servicenow.com/docs/access?context=teradata-zcc&family=australia&ft:locale=en-US): The Teradata connector now supports Bearer Token and OAuth authentication methods. * [Apache Iceberg](https://www.servicenow.com/docs/access?context=apache-iceberg-primary-zcc&family=australia&ft:locale=en-US): The Apache Iceberg connector now supports S3-compatible object storage systems. [Australia Patch 1](https://www.servicenow.com/docs/access?context=australia-patch-1&family=australia&ft:locale=en-US) : * [Amazon S3 Tables](https://www.servicenow.com/docs/access?context=amazon-s3-tables-zcc&family=australia&ft:locale=en-US) * [Apache Iceberg](https://www.servicenow.com/docs/access?context=apache-iceberg-primary-zcc&family=australia&ft:locale=en-US) [Apache Iceberg primary connector](https://www.servicenow.com/docs/access?context=apache-iceberg-primary-zcc&family=australia&ft:locale=en-US) : The Apache Iceberg connector is now certified as a primary connector. [Primary connectors in preview](https://www.servicenow.com/docs/access?context=primary-connectors-zcc&family=australia&ft:locale=en-US) : Primary connectors that are still being enhanced to include all planned functionality are now marked with a Preview label. These connectors are fully supported by ServiceNow®. [New application name](https://www.servicenow.com/docs/access?context=zero-copy-connectors&family=australia&ft:locale=en-US) : Workflow Data Fabric Hub is now Zero Copy Connector Hub. [Australia Patch 1](https://www.servicenow.com/docs/access?context=australia-patch-1&family=australia&ft:locale=en-US) : [New connector package options](https://www.servicenow.com/docs/access?context=zero-copy-connectors&family=australia&ft:locale=en-US)When installing Zero Copy Connectors, you can include primary connectors only by selecting Zero Copy Connectors Primary (sn_zcc_primary). Alternatively, select Zero Copy Connectors (sn_data_fabric_zcc) to include both primary and community connectors. [Australia Patch 6](https://www.servicenow.com/docs/access?context=australia-patch-6&family=australia&ft:locale=en-US) : * Authenticate to [Databricks](https://www.servicenow.com/docs/access?context=databricks-zcc&family=australia&ft:locale=en-US) and [Snowflake](https://www.servicenow.com/docs/access?context=snowflake-zcc&family=australia&ft:locale=en-US) using your own credentials with personal authentication support. * Retrieve real-time metadata and data from REST-enabled systems without copying or duplicating the data. This release adds [REST connectors](https://www.servicenow.com/docs/access?context=rest-connectors&family=australia&ft:locale=en-US) for [Oracle HCM (Discovery)](https://www.servicenow.com/docs/access?context=oracle-hcm-discovery-zcc&family=australia&ft:locale=en-US) and [Acumatica](https://www.servicenow.com/docs/access?context=acumatica-zcc&family=australia&ft:locale=en-US). * [MySQL](https://www.servicenow.com/docs/access?context=mysql-zcc&family=australia&ft:locale=en-US) and [PostgreSQL](https://www.servicenow.com/docs/access?context=postgresql-zcc&family=australia&ft:locale=en-US) connectors moved from Community connectors to Primary connectors. | [ ] ## Removed Between your current release family and Australia, some Zero Copy Connectors features or functionality were removed. {#dfrn3-zerocopyconnectors-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Zero Copy Connectors features or functionality were deprecated. {#dfrn3-zerocopyconnectors-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Zero Copy Connectors. {#dfrn3-zerocopyconnectors-summary__entry__32} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : Install Zero Copy Connector Hub by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Zero Copy Connector Hub is also available with activation of the Zero Copy Connectors app (sn_data_fabric_zcc), which requires a separate subscription. For details, see [Request Zero Copy Connectors](https://www.servicenow.com/docs/access?context=request-zcc&family=australia&ft:locale=en-US). Important: The Zero Copy Connectors app is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Zero Copy Connectors we have noted them here. {#dfrn3-zerocopyconnectors-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Zero Copy Connectors we have noted them here. {#dfrn3-zerocopyconnectors-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Zero Copy Connectors, such as specific requirements or compliance levels. {#dfrn3-zerocopyconnectors-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Zero Copy Connectors we have noted them here. {#dfrn3-zerocopyconnectors-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Zero Copy Connectors we have noted them here. {#dfrn3-zerocopyconnectors-summary__entry__62} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | * Retrieve real-time data from external systems using new primary connectors. * Fetch real-time data from another ServiceNow® instance using the ServiceNow® Remote Instance connector. * Connect to Databricks, Oracle, and Snowflake using OAuth authentication. * Query time-series monitoring data from Prometheus using the new community connector. * Include either primary connectors only or both primary and community connectors. * Retrieve real-time data from Oracle HCM (Discovery), and Acumatica using new REST connectors. * Connect to MySQL and PostgreSQL using newly promoted primary connectors. * Authenticate to external data sources using your own credentials with personal authentication support. See [Zero Copy Connectors](https://www.servicenow.com/docs/access?context=zero-copy-connectors&family=australia&ft:locale=en-US) for more information. | [ ]