--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-zurich-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3az bundleId : - delta3az --- # Combined Zero Copy Connectors release notes for upgrades from Zurich to Australia # Combined Zero Copy Connectors release notes for upgrades from Zurich to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Zero Copy Connectors release notes for upgrades from Zurich to Australia This consolidated release note provides ServiceNow customers with essential information about upgrading Zero Copy Connectors from the Zurich release to Australia. It highlights new features, changes, activation instructions, and important considerations to ensure a smooth upgrade experience. Show full answer Show less ## New Features * **Real-time Data Retrieval:** New connectors enable retrieval of real-time data without copying or duplicating from external systems such as Oracle HCM (Discovery), Acumatica, Cloudera Hive, Microsoft OneLake, Prometheus, Cloudera Impala, and other ServiceNow instances. * **REST Connectors:** Oracle HCM (Discovery) and Acumatica connectors now include dedicated icons and REST tags in the selection UI for easier identification. * **Authentication Enhancements:** Databricks and Snowflake connectors support authentication using individual user credentials instead of shared service accounts, enhancing security and auditability. * **New Primary Connectors:** MySQL and PostgreSQL connectors have been promoted from Community to Primary connectors, supporting advanced authentication options such as AWS IAM and OAuth. * **New Connector Packages:** Installation now offers flexibility to include either only Primary connectors or both Primary and Community connectors through distinct package options. * **Connector Certification and Preview Labels:** The Apache Iceberg connector is now certified as Primary, while some connectors like Cloudera Hive and Microsoft OneLake remain in Preview status but fully supported. * **OAuth Support:** OAuth authentication is now available for Databricks, Oracle, Snowflake, and Teradata connectors. ## Changes * MySQL and PostgreSQL connectors have moved to the Primary list and include enhanced authentication methods. * Teradata connector now supports Bearer Token and OAuth authentication. * Apache Iceberg connector supports S3-compatible object storage systems. * Zero Copy Connector Hub is the new application name, replacing Workflow Data Fabric Hub. * REST connectors and personal authentication improve data security and user access management. ## Activation and Installation * Zero Copy Connector Hub can be installed by requesting it from the ServiceNow Store. * The Zero Copy Connectors app (sndatafabriczcc) requires a separate subscription and is also available through the ServiceNow Store. * Customers can select installation packages to suit their connector needs---either Primary connectors only or both Primary and Community connectors. ## Important Notes * No features or functionality were removed or deprecated in this upgrade from Zurich to Australia. * No changes in browser requirements, accessibility, localization, or additional requirements were introduced. * ServiceNow customers can expect improved real-time data integration capabilities with enhanced security and broader connector support. Consolidated page of all release notes for Zero Copy Connectors from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Zero Copy Connectors release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Zero Copy Connectors to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-zerocopyconnectors-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Zero Copy Connectors. {#dfrn3-zerocopyconnectors-summary__entry__8} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [Australia Patch 6](https://www.servicenow.com/docs/access?context=australia-patch-6&family=australia&ft:locale=en-US) : * [Oracle HCM (Discovery)](https://www.servicenow.com/docs/access?context=oracle-hcm-discovery-zcc&family=australia&ft:locale=en-US): Retrieve discovery-related data from Oracle HCM in real-time without copying or duplicating the data. * [Acumatica](https://www.servicenow.com/docs/access?context=acumatica-zcc&family=australia&ft:locale=en-US): Retrieve data from Acumatica in real-time without copying or duplicating the data. * [REST connectors](https://www.servicenow.com/docs/access?context=rest-connectors&family=australia&ft:locale=en-US), Oracle HCM (Discovery) and Acumatica, display dedicated connector icons and a REST tag in the connector selection UI. * Authenticate to [Databricks](https://www.servicenow.com/docs/access?context=databricks-zcc&family=australia&ft:locale=en-US) and [Snowflake](https://www.servicenow.com/docs/access?context=snowflake-zcc&family=australia&ft:locale=en-US) using your own credentials instead of a shared service account, so that access is individually authenticated and auditable at the source system. [Cloudera Hive](https://www.servicenow.com/docs/access?context=cloudera-hive-zcc&family=australia&ft:locale=en-US) : Retrieve data from Cloudera Hive in real time without copying or duplicating the data. This connector is available with a Preview label, indicating that enhancements are ongoing. [Microsoft OneLake](https://www.servicenow.com/docs/access?context=microsoft-onelake-zcc&family=australia&ft:locale=en-US) : Retrieve data from Microsoft OneLake in real time without copying or duplicating the data. This connector is available with a Preview label, indicating that enhancements are ongoing. [Australia Patch 1](https://www.servicenow.com/docs/access?context=australia-patch-1&family=australia&ft:locale=en-US) : [Connect to Prometheus](https://www.servicenow.com/docs/access?context=prometheus-zcc&family=australia&ft:locale=en-US)Retrieve data from Prometheus in real time without having to copy or duplicate the data. [Cloudera Impala](https://www.servicenow.com/docs/access?context=cloudera-impala-zcc&family=australia&ft:locale=en-US) : Retrieve data from Cloudera Impala in real time without copying or duplicating the data. [Connect to another ServiceNow® instance](https://www.servicenow.com/docs/access?context=servicenow-remote-instance-zcc&family=australia&ft:locale=en-US) : Retrieve data from another ServiceNow® instance in real time without copying or duplicating the data. [OAuth authentication](https://www.servicenow.com/docs/access?context=create-databricks-connection-zcc&family=australia&ft:locale=en-US) : Configure OAuth authentication in Databricks, Oracle, and Snowflake connectors. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Zero Copy Connectors features. {#dfrn3-zerocopyconnectors-summary__entry__14} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [Australia Patch 6](https://www.servicenow.com/docs/access?context=australia-patch-6&family=australia&ft:locale=en-US) : * [MySQL](https://www.servicenow.com/docs/access?context=mysql-zcc&family=australia&ft:locale=en-US): The MySQL connector moved from the Community connector list to the Primary connector list. This connector is available with a Preview label, indicating that performance enhancements are ongoing. * [PostgreSQL](https://www.servicenow.com/docs/access?context=postgresql-zcc&family=australia&ft:locale=en-US): The PostgreSQL connector moved from the Community connector list to the Primary connector list. * Authentication options for MySQL and PostgreSQL connections: The connection form for MySQL and PostgreSQL now includes additional authentication drop-down options, including AWS IAM and OAuth, alongside basic authentication. [Australia Patch 2](https://www.servicenow.com/docs/access?context=australia-patch-2&family=australia&ft:locale=en-US) : * [Teradata](https://www.servicenow.com/docs/access?context=teradata-zcc&family=australia&ft:locale=en-US): The Teradata connector now supports Bearer Token and OAuth authentication methods. * [Apache Iceberg](https://www.servicenow.com/docs/access?context=apache-iceberg-primary-zcc&family=australia&ft:locale=en-US): The Apache Iceberg connector now supports S3-compatible object storage systems. [Australia Patch 1](https://www.servicenow.com/docs/access?context=australia-patch-1&family=australia&ft:locale=en-US) : * [Amazon S3 Tables](https://www.servicenow.com/docs/access?context=amazon-s3-tables-zcc&family=australia&ft:locale=en-US) * [Apache Iceberg](https://www.servicenow.com/docs/access?context=apache-iceberg-primary-zcc&family=australia&ft:locale=en-US) [Apache Iceberg primary connector](https://www.servicenow.com/docs/access?context=apache-iceberg-primary-zcc&family=australia&ft:locale=en-US) : The Apache Iceberg connector is now certified as a primary connector. [Primary connectors in preview](https://www.servicenow.com/docs/access?context=primary-connectors-zcc&family=australia&ft:locale=en-US) : Primary connectors that are still being enhanced to include all planned functionality are now marked with a Preview label. These connectors are fully supported by ServiceNow®. [New application name](https://www.servicenow.com/docs/access?context=zero-copy-connectors&family=australia&ft:locale=en-US) : Workflow Data Fabric Hub is now Zero Copy Connector Hub. [Australia Patch 1](https://www.servicenow.com/docs/access?context=australia-patch-1&family=australia&ft:locale=en-US) : [New connector package options](https://www.servicenow.com/docs/access?context=zero-copy-connectors&family=australia&ft:locale=en-US)When installing Zero Copy Connectors, you can include primary connectors only by selecting Zero Copy Connectors Primary (sn_zcc_primary). Alternatively, select Zero Copy Connectors (sn_data_fabric_zcc) to include both primary and community connectors. [Australia Patch 6](https://www.servicenow.com/docs/access?context=australia-patch-6&family=australia&ft:locale=en-US) : * Authenticate to [Databricks](https://www.servicenow.com/docs/access?context=databricks-zcc&family=australia&ft:locale=en-US) and [Snowflake](https://www.servicenow.com/docs/access?context=snowflake-zcc&family=australia&ft:locale=en-US) using your own credentials with personal authentication support. * Retrieve real-time metadata and data from REST-enabled systems without copying or duplicating the data. This release adds [REST connectors](https://www.servicenow.com/docs/access?context=rest-connectors&family=australia&ft:locale=en-US) for [Oracle HCM (Discovery)](https://www.servicenow.com/docs/access?context=oracle-hcm-discovery-zcc&family=australia&ft:locale=en-US) and [Acumatica](https://www.servicenow.com/docs/access?context=acumatica-zcc&family=australia&ft:locale=en-US). * [MySQL](https://www.servicenow.com/docs/access?context=mysql-zcc&family=australia&ft:locale=en-US) and [PostgreSQL](https://www.servicenow.com/docs/access?context=postgresql-zcc&family=australia&ft:locale=en-US) connectors moved from Community connectors to Primary connectors. | [ ] ## Removed Between your current release family and Australia, some Zero Copy Connectors features or functionality were removed. {#dfrn3-zerocopyconnectors-summary__entry__20} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Zero Copy Connectors features or functionality were deprecated. {#dfrn3-zerocopyconnectors-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Zero Copy Connectors. {#dfrn3-zerocopyconnectors-summary__entry__32} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : Install Zero Copy Connector Hub by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Zero Copy Connector Hub is also available with activation of the Zero Copy Connectors app (sn_data_fabric_zcc), which requires a separate subscription. For details, see [Request Zero Copy Connectors](https://www.servicenow.com/docs/access?context=request-zcc&family=australia&ft:locale=en-US). Important: The Zero Copy Connectors app is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Zero Copy Connectors we have noted them here. {#dfrn3-zerocopyconnectors-summary__entry__38} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Zero Copy Connectors we have noted them here. {#dfrn3-zerocopyconnectors-summary__entry__44} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Zero Copy Connectors, such as specific requirements or compliance levels. {#dfrn3-zerocopyconnectors-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Zero Copy Connectors we have noted them here. {#dfrn3-zerocopyconnectors-summary__entry__56} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Zero Copy Connectors we have noted them here. {#dfrn3-zerocopyconnectors-summary__entry__62} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | * Retrieve real-time data from external systems using new primary connectors. * Fetch real-time data from another ServiceNow® instance using the ServiceNow® Remote Instance connector. * Connect to Databricks, Oracle, and Snowflake using OAuth authentication. * Query time-series monitoring data from Prometheus using the new community connector. * Include either primary connectors only or both primary and community connectors. * Retrieve real-time data from Oracle HCM (Discovery), and Acumatica using new REST connectors. * Connect to MySQL and PostgreSQL using newly promoted primary connectors. * Authenticate to external data sources using your own credentials with personal authentication support. See [Zero Copy Connectors](https://www.servicenow.com/docs/access?context=zero-copy-connectors&family=australia&ft:locale=en-US) for more information. | [ ]