---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Renewal interaction messages

# Amendment and renewal interaction messages {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference of the messages shown when an amendment and a renewal interact on the same contract, by scenario,
state, and placement.
The following messages appear as an amendment and a renewal interact on the same contract. Placeholders
such as the request type and contract links are replaced with the relevant values at run time.
{#cncore-renewal-messages__table_renewal-messages__entry__5}

| Scenario | Trigger or state | Placement | Type | Message |
|-|-|-|-|-|
| Amendment then renewal | A request is in progress on the contract. | Contract record | Info | \<request type\> request \<contract_type_link\> is in progress for this contract. |
| Amendment then renewal | A request is cancelled. | Contract record | Info | \<request type\> request \<contract_type_link\> was cancelled. No changes were applied to this contract. |
| Amendment then renewal | The amendment is signed or closed complete. | Contract record | Info | \<request type\> request \<contract_type_link\> is applied to this contract. View the Amendment field changes tab for details. |
| Amendment then renewal | The renewal is executed. | Contract record | Success | This contract has been renewed as {CNTR_number_with_link}. |
| Renewal then amendment | An amendment is submitted while a renewed contract exists. | Submission dialog and amendment request | Warning | Renewed contract {cntr002} already exists (effective {startDate}). Review dates and terms for overlaps and update manually as required. |
| Renewal then amendment | An amendment is in progress after the renewal is complete. | Both contract records | Warning | \<request_type\> request {AMR_req_with_link} for the contract is in progress. Review dates and terms with the renewed contract and update manually as required. |
| Parallel | One request is submitted while the other is in progress. | Submission dialog | Warning | {requestType} request {req_with_link} is already in progress. Review dates and terms for overlaps and update manually as required. |
| Parallel | Both requests are in progress and the renewed contract is not yet created. | Amendment request, renewal request, and contract record | Warning | Amendment {AMR_req_with_link} and renewal {RNWL_req_with_link} are both in progress for {cntr001}. Check dates for overlaps between the amended and renewed contracts, and correct manually as required. |
[Table 1. Amendment and renewal interaction messages]

{#cncore-renewal-messages__table_renewal-messages}  
Note:  
When one request completes while the other is still in progress, the parallel messages stop and the sequential messages for the completed scenario apply.
**Related concepts**   

* [Contract Management Pro glossary](https://www.servicenow.com/docs/nu5AY2cfCyiW9R2SChx_lg#contract-management-pro-glossary "Learn about the terms and concepts used in Contract Management Pro.")  
**Related reference**   

* [Components installed with Contract Management Pro](https://www.servicenow.com/docs/KgVuwhJbpy90XDqjViR~6g "Several types of components are installed with activation of the Contracts Core application that includes the components for Word Document Templates, including tables and user roles.")
* [Components installed with Contract Workspace](https://www.servicenow.com/docs/rF153GaFzXx6xtcGOdukkw "User roles are installed with activation of the Contract Workspace plugin.")
* [Components installed with Analytics Pack for Contract Management Pro](https://www.servicenow.com/docs/0Qen9j3lDlxRnWT0ZU7dlA "Several types of components are installed with activation of the Analytics Pack for Contract Management Pro plugin, including user roles and scheduled jobs.")
* [Contract request State and Contract document status in Contract Management Pro](https://www.servicenow.com/docs/Q828Fv9YqdZ5hRU64nL_lg "Contract requests follow a specific life cycle and move through a series of states in Contract Management Pro. The contract request state and the contract document status are displayed in the State and the Contract status fields on the request record.")
* [Signatory roles](https://www.servicenow.com/docs/iR83A81eN5IQkswsnqahvA "Signatory roles define how each participant interacts with a contract document during the signature workflow.")
* [Clause Variation form](https://www.servicenow.com/docs/Zp98kOGZWiQraEX2eMAz_w "Use the Clause Variation new record form to create or modify a clause variation.")
* [Contract Configuration form](https://www.servicenow.com/docs/u1t3HrYPiEDosw0f5Rg6FA "Use the Contract Configuration New Record form to create or modify a contract configurations.")
* [Properties installed to configure expiry notifications](https://www.servicenow.com/docs/x0rLZLg17nk~phgz_g3rKQ "There are several properties related to Contracts Core that can be used to configure the number of days before which expiry notification should be sent and the generation of audit certificate.")
* [Properties installed to configure contracts integrations](https://www.servicenow.com/docs/FNJFK1dQcV1WleM8jS1GUQ "There are several properties that you can use to configure integrations for Contract Management Pro.")
* [Expiring Contracts Condition form fields](https://www.servicenow.com/docs/SQD6iQOyowP76sjMmhWHdQ "The Expiring Contracts Condition form is used to create a rule or update an existing rule.")
* [Action assignment form](https://www.servicenow.com/docs/wKTKudUZPnfE3MgbjTGYxw "Learn about the fields of the Action Assignment form. Use this form to add the New action button to your workspace.")
* [UFX Add on Event mapping form](https://www.servicenow.com/docs/gvsivMFRgB4W43svB~o8kw "The UFX Add on Event mapping form to configure the display of declarative action in your application.")
* [Obligation form](https://www.servicenow.com/docs/qslR~1MuR8jsQE4LbKHaUQ "The obligation form provides the details to create or modify an obligation record in Obligation Management.")
* [Obligation Management notifications](https://www.servicenow.com/docs/efv0aYTNkLewTgFgjJimAg "Obligation Management uses email notifications to notify obligation fulfiller and obligation users when an obligation task is created, assigned, submitted, approved, or rejected.")
* [Contract Analysis Playbook form](https://www.servicenow.com/docs/JUO66sfJA3xFl8cjam~Ezw "Fields on the Contract Analysis Playbook form define the negotiation guidance for a contract type and the conditions that determine when an external AI tool retrieves it.")
* [Contract analysis playbook tool messages](https://www.servicenow.com/docs/UIZIfmqDznMrgzhdAJAQCA "Messages that the playbook tool returns to an external AI tool when it cannot resolve or return a playbook for a contract. Each message tells the fulfiller how to correct the request.")
* [Contract request ticket page actions](https://www.servicenow.com/docs/h2dWv1_g0QING3TkzEUdxA "The actions available on a contract request ticket page depend on the paper type and the state of the request. These actions apply in the Employee Center to requested-for and opened-by users who have the contract user role, for both out-of-the-box and custom record producers.")
* [Default availability of out-of-the-box record producers](https://www.servicenow.com/docs/t6hCjBKnNerd7UII7gk96A "The out-of-the-box contract request record producers that are enabled by default differ for new customers.")
* [Contract Management solutions](https://www.servicenow.com/docs/OhibclvKMo3sMhnSqNEnCA "Explore the differences between the different contract management solutions offered in ServiceNow - ITAM Contract Management, (Deprecated) Legal Simple Contracts, and Contract Management Pro (CM Pro)")