---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use

# Using Contract Management Pro {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use Contract Management Pro to initiate and manage contract requests for self served and non-self served contracts.
* **[Contract Workspace](https://www.servicenow.com/docs/f7YKOHFBoXAscF_pZM15Eg)**   
  As a contract fulfiller, you can work with the actionable widgets on Contract Workspace to categorize, prioritize, and efficiently work on contract requests.
* **[Standalone contract requests](https://www.servicenow.com/docs/B_~TJ93G~tyDsQqL4_sqDA)**   
  Submit and track contract, amendment, and renewal requests using a record producer form without linking to a parent record.
* **[Parent-linked contract requests](https://www.servicenow.com/docs/mVpCt7IX~Heuok~2Jh5R6w)**   
  Initiate contract, amendment, and renewal requests from a parent record such as a purchase requisition or sourcing event using the Initiate Plug and Play modal.
* **[Assign a contract request](https://www.servicenow.com/docs/51QkVMM_hMrpVKr8wG2AWA)**   
  As a contract fulfiller or contract administrator, assign a contract request to yourself or to someone in your assignment group.
* **[Own paper contract requests](https://www.servicenow.com/docs/SZDkpOeo_XVw0~pxbbk6Kw)**   
  Use Contract Management Pro to submit contract requests that will generate contract documents using a predefined contract template and template rules.
* **[Third-Party paper contract request](https://www.servicenow.com/docs/UsZl6DDPS_LBZ5om7CX80Q)**   
  Use Contract Management Pro to submit non self-served contract requests for review of contracts based on third-party templates.
* **[Contract amendments](https://www.servicenow.com/docs/NJEB2bcOZWoSi1fa2hwhTQ)**   
  The contract amendment workflow enables you to initiate, manage, and track changes to existing contracts through amendment requests.
* **[Contract renewals](https://www.servicenow.com/docs/wKo0kfsLGiV5nhueeuZ1FA)**   
  The contract renewal workflow enables you to initiate, manage, and track the renewal of an existing contract as a dedicated request type, and to maintain the link between a previous and renewed contract.
* **[Common contract request tasks](https://www.servicenow.com/docs/WWatcF6vPFpT1AIeyrTR2A)**   
  These tasks apply across all contract request types, including own paper, third-party paper, amendments, and renewals.
* **[Obligation Management](https://www.servicenow.com/docs/nRLVbp_a3i6ZpTu5UNeIMg)**   
  Obligation Management in Contract Management Pro enables you to track and fulfill contractual responsibilities by creating obligation records and managing associated tasks.
* **[Extract contract metadata](https://www.servicenow.com/docs/NnYr0ufDlwl2VcR9BHH1oQ)**   
  As a contract fulfiller, use ServiceNow Otto for Contract Management Pro to extract metadata from a signed contract and add the information to the mapped fields in the contract repository.
* **[Manage contract repository agentic workflow](https://www.servicenow.com/docs/FvZQ9QmDjdcixX7U6XgRqQ)**   
  Use the manage contract repository agentic workflow to improve productivity by extracting metadata and obligations automatically from signed contracts and setting the contract reminder dates for contract renewal or termination.
* **[Use conversational contract search and insights](https://www.servicenow.com/docs/w8x_aN8PbRjp3AY1jW0xmg)**   
  Search for contract information using natural language queries to quickly find relevant contracts, clauses, and insights.